Re: Slow Video Loading

I have expirienced the same problem with my laptop and would like further help with steps i could take to fix the problem. The model number for my notebook is E1X69UA. The operating system is Microsoft Windows 8.1 though i am unaware if it is 32 or 64 bit.

Hi @DJ44369 ,
Thank you for visiting the HP Support Forums and Welcome. It is a great site for information and questions. I have looked into your issue about your HP Pavilion 15-e049ca Notebook and issues with slow video loading. Here is a document on improving your system. 
Have you tried to disable your virus protection to see if this helps?
Make sure all of your updates have been completed for Windows 8.1.
You could also try resetting your router to see if this helps.
FYI your system is 64 bit.
Please let me know how this  goes.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

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    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

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    Hi ..
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    edited by:  cs

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