Re: Subscription renewed but I can't make any more...

Hi Andre,
My India 400 min. subscription got automatically renewed yesterday & my card was charged for $8.99.  But my account does not show the credit for my 400 minutes yet.  My renewal date is 20-Feb. and I had not opted for auto renewal.  So why is my card charged & my subscription renewed.  And where is my credit of 400 min. My purcase details are :
Here are my purchase details:
• Skype Name: stefen.jorg
• Product name: Package
• Total amount: $8.99
• Transaction date: Feb 17, 2012
• Order number: 584671128
• Order status: Delivered
Please credit my account : stefen.jorg, for the 400 min. & cancel the auto renewal facility.
Hope to hear from you soon.
Stephen George, Bahrain.

Hello Stephen,
By default all subscriptions are recurring as stated in terms of service. Your subscription will be automatically renewed until you cancel recurring payments as shown here: https://support.skype.com/faq/FA1881
In order to ensure that customers don't get cut out in the middle of important call just because recurring payment was even 1 minute delayed, Skype is taking recurring payment 3 days in advance. Of course you don't lose these 3 days, subscription next month will still be activated on the 20th as expected.
Your minutes will be available to your on the 20th of February and valid till 20th next month.
I hope this clarified the situation.
Andre
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

Similar Messages

  • I have a unexpected error code -50. I can't make any more changes to a newly MacOS (journaled) formatted Calvary External hard drive.

    I added files already, now I can't even make a new folder. I had time machine backing it up, then I excluded the hard drive. I do have Media encoder that's reading files from it currently, but that shouldn't be the issue. So confused. This error code is nowhere on the internet...

    Your post is a little confusing, please describe when you see the error. If it's while you are running Time Machine then please look over Pondini's Time Machine Troubleshooting & Time Machine FAQs.

  • I can't make any call

    Subscription is activated in my account but I can't make any call. How canit will be solved.

    Try a Battery Pull:
    1. Remove the battery while phone is turned on
    2. Wait a few seconds before inserting it again
    3. Allow the long boot up process to finish (takes a few minutes usually)
    This clears most software issues that occur on blackberries from time to time. You could also use Quickpull, a free app that simulates a battery pull without physically removing the battery: http://store.berryreview.com/product.asp?id=27660&n=QuickPull-Free
    A battery pull reclaims memory lost during application usage and clears minor software errors that creep in over time. The blackberry runs an OS just like your PC runs windows and the battery pull is the equivalent of a reboot/restart on your computer.
    Under Options>Mobile Network, check the settings there. You may be roaming and hence your data services could be "Off when roaming" and  your network selection mode could be set to "Home only". Change these and it may work.
    Other than that, I would suggest talking to your service provider since this may be an issue at their end.
    Kijana
    Please remember to:
    1. Mark Accept as Solution on the appropriate post once your issue has been resolved
    2. Give Kudos to helpful posts (click the star next to the post)
    Thanks

  • How can I turn off auto-renewal for subscriptions? I have been in the manage my account but I can't see any other option than to auto-renew?

    how can I turn off auto-renewal for subscriptions? I have been in the manage my account but I can't see any other option than to auto-renew?

    Follow the instructions in this article. You can turn off the auto-renewal on either your i-device or via iTunes on your computer:
    Manage your auto-renewing subscriptions - Apple Support
    Cheers,
    GB

  • HT201272 Hello there,I delete my scruff application on the 8/05/13. Receipt N: 184052577343. And I was charged ammount of £ 16.99on the 15/05/13. I t's a Subscription Renewal. How can I stop it and get the refund of this ammount back on my account? Thank

    Hello there,I delete my scruff application on the 8/05/13. Receipt N: 184052577343. And I was charged ammount of £ 16.99on the 15/05/13. I t's a Subscription Renewal. How can I stop it and get the refund of this ammount back on my account? Thank you!!

    There are instructions on this page for managing and stopping auto-renewing subscriptions (deleting an app won't stop it) : http://support.apple.com/kb/HT4098
    In terms of a refund, what does it say on the app's description page in the store (a lot say that refunds aren't given) ? But you can try contacting iTunes Support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • My Creative Cloud subscription has expired, and I assigned the monthly payment, but I can not open any progam creative cloud, I need help how to solve this problem

    my Creative Cloud subscription has expired, and I assigned the monthly payment, but I can not open any progam creative cloud, I need help how to solve this problem

    Carlos-
    Start by signing out and back in to see if it will see the subscription: 
    How to sign in and sign out of creative cloud (activate/deactivate)
    If the apps are installed fine and close after launch see this link:
    CC applications close immediately after launch
    If the problem is something different, please let us know the error you see or what is happening on the screen so we can advise  you on a solution
    Pattie

  • I'm new to Ipad 2.  I can bring up a website, but I can't make it active; i.e., log onto it and perform any functions within in.  Help!!

    I'm new to Ipad 2.  I can bring up a website, but I can't make it active; i.e., perform any functions within the website.  I cannot make the screen move -- nothing.  Help!!

    Can you navigate http://www.apple.com ?
    Without knowing your credit union's web site it is hard to tell what the problem is.
    Note that sites that use Flash will have problems as it is not supported.

  • I recently started using iPhone 4S. But I can't make messaging to anyone. It is updated to iOS 6. Everytime I send message, it shows me message is not delivered! Is it an issue with all iPhone 4S, iOS 6?? Help me! Thanks in advance !! :)

    I recently started using iPhone 4S. But I can't make messaging to anyone. It is updated to iOS 6. Everytime I send message, it shows me message is not delivered! Is it an issue with all iPhone 4S, iOS 6?? Help me! Thanks in advance !!

    Try resetting your phone by holding down the home and off button until the apple symbol comes up. Then if still doing, restore your phone in itunes from your backup.

  • I am trying to update my billing detail on my IPAD2. However it keep on saying that the country need at least 3 characters long. But the country field is a dropdown list with Malaysia's states all with 2 characters long only! I can't make any purchase now

    I am trying to update my billing detail on my IPAD2. However it keep on saying that the country need at least 3 characters long. But the country field is a dropdown list with Malaysia's states all with 2 characters long only! I can't make any purchase now because I can't verify the billing detail because it just doesn't work! Very frustrating now.

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • I have skype credit but can't make any call (credi...

    I have skype credit recently but can't call to any mobile or landphones in my home country India. What ever number I am dialing is ringing but no answer, that means the ringing tone I am hearing is not the actual ringing. I have checked with the person to whom I called through skype, they are saying that they are not getting any call. I have still my skype credit. Kindly help.

    I have skype credit but can't make any call

  • I have mac air mid 2011 but I can't make mirror of MAC screen on TV .What to do? Pls help

    I have Mac air mid 2011 But I can't make mirror screen of my Mac to TV. What to do? Pls help

    AirPlay Mirroring requires a second-generation Apple TV or later, OS X 10.8 or better and is supported on the following Mac models: iMac (Mid 2011 or newer), Mac mini (Mid 2011 or newer), MacBook Air (Mid 2011 or newer), and MacBook Pro (Early 2011 or newer). You can see which Mac you have and which operating system you are using by selecting 'About this Mac' from the Apple menu in the top left corner of your Mac and selecting the 'More Info' button.

  • The airport utility does not find my Airport Extreme. I tried to reset the base, but I can`t make it. What can i do?

    The airport utility does not find my Airport Extreme. I tried to reset the base, but I can`t make it. What can i do?

    Please perform a Factory Default Reset exactly as follows:
    Pull the power plug from the back of the AirPort Extreme (AEBS)
    Wait a minute
    Hold in the reset button first and continue to hold it in for at least 7-8 more seconds while you simultaneously plug the power back in to the AEBS
    Release the reset button after the 7-8 second hold period
    Allow 30-45 seconds for the AEBS to restart
    Temporarily, connect a spare Ethernet cable from your Mac to one of the LAN <-> ports on the AEBS
    Open AirPort Utility to see if can now see the AEBS

  • I am using Pages app but I can not make folders as instructed in help menu

    I am using Pages app but I can not make folders as instructed in help menu

    While in Pages looking at the screen with all your documents, touch and hold a document until it starts to jiggle.  Then touch a document and drag it on top of another holding it there for a couple of seconds until a folder forms.  While things are still jiggling you can click on the folder name and change it.  And while still jiggling you can drag more files into the folder, or create another folder.
    Much the same as you create folders of apps on your home screen.

  • I recieve phone call from my iphone on my mac  but i can not make a call from my mac

    I recieve phone call from my iphone but i can not make a call from my mac What shall ido

    Then follow the steps here:
    Connect your iPhone, iPad, iPod touch, and Mac using Continuity - Apple Support
    But basically make sure that iCloud is enabled with the same account in both your Mac and iPhone, turn off Wi-Fi calls if enabled in your iPhone and make sure that Facetime has the same accounts in your devices.

  • I recieve phone call from my iphone but i can not make a call from my mac

    I recieve phone call from my iphone but i can not make a call from my mac What shall i do

    Hello alireza.s,
    The article linked below details a number of steps that can help restore your iPhone's ability to make phone calls.
    iPhone: Troubleshooting issues making or receiving calls
    http://support.apple.com/en-us/TS3406
    Cheers,
    Allen

Maybe you are looking for

  • F4 lookup for Broadcast Messaging in CRM 5.0

    Hi Gurus, We have Broadcast Messaging configured and working for CRM 5.0, ready to be transported from our Development system through to our QA system for further testing. However, when using the F4 lookup to add users to a distribution list, if we r

  • Add custom query to standard PLD layout

    Hi Everybody, I need to change the standard Invoice PLD report, in order to include additional data that is kept in my UDO. Is it possible to define a custom query inside PLD to retrieve data from the UDO (the UDO is linked to the Invoice) and show i

  • IPhone 4 original video resized when sending MMS :-(

    Hello, I was just unhappily surprised upon finding out that the original HD video I shot of my baby was resized to a lower quality when I sent it via MMS. The lower quality video was later imported into iPhoto. Is there a way to prevent the automatic

  • Add Role To Business Partner

    Hi, I am using BAPI "BAPI_BUPA_ROLE_ADD_2" to add a Role to Business Partner. When i try to do that manually using transaction BP, in change mode i select the role to be added and SAVE. The role gets added to the BP. But when i try the same using BAP

  • IWeb Update Keeps Crashing OS

    Hello there. I just got a MacBook Pro. I got an alert I should download an iWeb Update. So I tried -- twice. My screen got dark (like a Windowshade being drawn, from the top to the bottom of the screen, progressively), and I got a message that I had