Re: this is the most frustrating site I've been on...

I have a premium account which I do not use regularly, only to call business contacts from Brasil to US.  But, to get started, I cannot find Easily, the link to make calls.  I get routed, routed, rerouted.  
This is aphone company, why DO YOU NOT GIVE OUT A TELEPHOE NUMBER?  DO NOT WANT TO CHAT, OR WAIT FOR AN EMAIL.  I WANT ANSWERS PRONTO.  

Hi, CharlotteSonoda, and welcome to the Community,
Skype does not host a customer service call-center; nor does Skype use a generic or central e-mail address; instead, Skype employs a website web-form process to reach their customer service unit.  Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service  You would need to contact Skype Customer Service for questions related to your subscriptions.
If you have not used Skype in a while, remember we need to download and install the Skype sofware onto our computer/device first: Download Skype
I arranged to merge two of your posts into a single thread (topic). This is a great refresher course on how to navigate the Skype software: https://support.skype.com/en/faq/FA11099/finding-your-way-around-skype-windows-desktop
Here is a link to the instruction on how to place calls from Skype to a fixed line or mobile number: https://support.skype.com/en/faq/FA10917/can-i-call-people-in-other-countries-with-skype#2
Here is a link to the instruction on how to place a call to another Skype user:  https://support.skype.com/en/faq/FA10935/calling-someone-who-s-on-skype-windows-desktop
If you have further questions, when you post  back, in order for the Skype Community to help you, some more information would be helpful:
- Hardware use (laptop/phone/tablet brand and model)
- Operating system (version and updates installed)
- Skype version used
- Internet connection used
Thanks in advance.
Regards,
Elaine
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