Re:Transaction types

Hi Experts,
when i am creating Transaction types in IMG ,i couldn't find the Partner Function ORG field in Profiles Tab.
any one can pls suggest me how to get the Partner Function ORG field.
pls send me the step by step by config to my mail id:[email protected]
bcz when i an creating tranction i am getting errors like this,
1.Status profile ZCRC0001could not be set according to transaction CRC-interaction.
2.Enter Reason code
3.Enter Activity partner
4.Obligatory text header note not maintained
Its very urgent..........
I look forward to your reply.
Thanks
Venkat

Hi Venkat,
what is understand from your error messages are
1. The status profile is not configured properly or assigned.
2. The subject profile is not configured properly or assigned to the transaction type.
3. You need to enter an activity partner in the transaction and even if you do not enter the trnsaction saves with error.
4.You have maintained the text as mandatory and you did not enter any text in that area.
I still did not undersatnd your partner function ORG field!!
You meant that you are not able to get the org unit determined in the transaction or what?
Please if you can be more clear as to what your are trying to do and what your requirement is then the forum will be quick to help you.
Thanks
Srini

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Open follow up transaction type screen automatically after confirm account

Hi Gurus,
I have a transaction type Z010 for interaction record that is copied from standart 0010 transaction type.
I define dependent transaction type SRVO that is service order as a follow up of Z010
My requirement is to open automatically open service order screen after confirming account
As agents must do everything vey quickly while they are on phone, it is needed urgently.
Now they have to open Z010 interction record screen, have to press follow up button, click to clipboard and then can open the scrren of service order.
How can we automatically open service order screen after confirming account??
I will be very pleased if you will help...
Thanks.

Hi Denis, thanks for reply.
I read it and see that interaction record is automatically created. How can it be made, is it a standard customizing?? Our interaction record is created automatically when follow up process-it is service order here- is created. First we confirm customer, then press to Interaction Record at the left hanside, then in this screen we press follow-up button, then click on Activity Clipboard, then service order screen is opened. I want to pass two steps, pressing Interaction Record and pressing follow up record, how can I do this??
Exactly I have to define process type Business Activity for interaction record, I can't give Service Order process type directly to interaction record. Service Order type must be dependent to business activity, is it true?? If there is a way to directly giving service order type as an interaction record type, and making interaction record creation automatically after confirming, my problem is solved as very well.

Transaction type 100 not possible (posting to affiliated company)

Hi All SAP Guru's
I am trying to post asset acquisition through F-90
Asset Dr Transcation Type 100
To, Vendor Cr
while saving the above document i am getting an error Transcation type 100 is not possible (Posting to Affiliated Company)
to explain further my client are using Trading Partner Concept, may be that is the reason document is not getting posted
In Transcation Type I tried to change Post to affiliated Company then system allowing to post the document, but in real sense we should not give post to affiliated company at Transcation Type
can anybody help, is there any alternative to go ahead
Regards
Sreenivasulu
Edited by: sreenivasulu VAS on Feb 26, 2009 1:57 PM

Hi,
When there's a trading partner in the document, you need to use a different transaction type for external acquisition.
Have you tried this? (I've used this one. without chaging document type setting)
150 Acquisition from an affiliated company
Difference from Transaction type 100 is posting type. 150 has a posting type of 'Post to affiliated company' whereas 100 has not.
Check with IMG (T-code: AO73)
Heeseon.

Transaction type ZGC not possible (posting to affiliated company) in ABSO

Hi all,
We have depreciation areas 01, 30, 31, 32 .
dep area 30, 31, 32 inherits the values from 01.
We want to post credit value to dep area 01 after doing the aqusition .
Hence we created a seperate transaction type ZGC ( in aqusitions- Tcode AO73) and limited it to dep areas 01, 30, 31, 32.
Transaction type ZGC is having credit and " do not post to affliated company " radio button is selected.
Now the issue is when we run ABSO to do a credit post in dep area 01 we are getting the below error .
Transaction type ZGC not possible (posting to affiliated company)
Message no. AA390
Diagnosis
For the current document, you specified either implicitly (via the customer/vendor), or explicitly (with a manual entry), that this posting is to an affiliated company. In this case, Asset Accounting requires you to use special transaction types. This enables the system to separately identify such transactions.
Procedure
Check the line items that you have already entered, and the transaction type you entered.
Not sure why it is asking for affliated company .
It will be great if any one help on this why we are getting this issue.

Hi Daya,
Please try to choose Trans.Type 100 in AO73 transaction code and select the radio button Post to affiliated company under Posting type.
Thanks,
Kumar

Transaction type 100 not posible (posting to affiliated company)

Hil
While asset acquistion posting in f-90 ia geting error message "Transaction type 100 not posible (posting to affiliated company)"
can you please give solution for this one

Hi
pl check following settings in spro Img->Financial Accounting-Asset Accouning----Transctions--Acquisitions-Define Transaction Types for Acquisitions-in choose activity window -dbl clk on "Define Transaction Types for Acquisitions"
select transaction type 100--click on details--check posting type. if " Do not post to affiliated company." is selected then choose another transaction type which allows acquisition with option "Post to affiliated company"
regards
Vishwas
Edited by: Vishwas_bapat on Mar 24, 2011 1:24 PM

Transaction type not found while creation of service order/ticket

Dear All,
I had done all basic configuration of CIC but i am not able to create service order and service ticket.
When i trying to create i am not able to find any transaction type but if i want to create follow-up document from CIC screen then i am able to create both the thing. I am not able to find out where is the problem. can any body help me out.
Thanks & regards
Neeraj

Hi Francis,
Thanks
I am on Interaction Center WebClient 2007.
I have already done the configuration and Transaction type is popping up for selection screen but once i select the transaction type then system automatically canceled the transaction "Transaction Cancelled"
But in the same time if i am trying to created follow-up transaction with reference to previous transaction then i am able to created service ticket/service order.
what could be the problem?
Regards
Neeraj

Transaction types are not getting displayed in WUI CRM7.0

Hello Gurus
After upgrading the CRM system from 4.0 to 7.0 we are not able to see the trasaction types for the activity mangment in WUI....i have also assigned the transaction types to the channel CEM Webclient UI
Suggest how to over come this ...
Regards
Sree

Hi sreeram,
go to crm -> transactions -> basic settings -> define transaction types
copy default email cx03 and create new zemail.
assign that zemail to bus2000126 business activity.select the business activity and click on customizing header.assign the category email. click on channel. maintain the channels 1)GUI crm webclient UI, 2)ICW Interaction center webclient.
save the changes.
go to crm -> transactions -> basic settings -> settings for activities -> maintain categories, goals, priorities -> click on assign categories to transaction types.
assign the category email(which you have assigned above) to the transaction type zemail.
even check maintain categories as well
click on maintain categories -> check 401 email assigned to class G email.
Regards
Krishna

Z Transaction Types not showing up at creation in CRM 5.2 WebClient

Hi Experts,
I am using CRM 5.2 with webclient.
I have just created 3 transaction types (BUS2000126 & BUS2000125) copied from standard ones.
I passed all other transactions as Inactive in SPRO.
In GUI everything is OK, I can create each of these transactions properly.
But in WebClient, when I click on "New", the pop-up appears but there is no value in it.
Is there anything I would have forget in my customizing, anything I should do in the BOL???
I 'd appreciate any help and reward with maximum points for any helpful answer,
Thanks,
Aldo

Aldo,
I know for activities (BUS2000126) they must have the correct category assigned in order to show up in the creation list. This is set under Assignment of Business Transactions Categories, and the customizing header data for the category Activity for the transaction you created.
The class CL_CRM_UIU_BT_ACT_CUST_GET controls this logic. There are calls to CRM_BSP_SALES_GET_PROC_TYPE which will retrieve the list of possible transaction types. You can look at the method GET_PROC_TYPES_FOR_SCREEN_KIND in class CL_CRM_UI_BT_ACT_CUST_GET to see this logic.
The class of the category of the activity must correspond to the allow values.
Take care,
Stephen

Problem about creating asset transaction type

I created an asset transaction type with AO76 to deal with the apportionment of asset expenses which was created in the year before yesteryear.But the user demands an account assigned to the transaction type .Then I checked the configuration.It seems t-code AO85 can only realize the relationship between asset classes and accounts.
So what should I do to realize this? Thanks!

or if you still want to achieve it. Go for substitution. make the Gl account the substitutable field and then define a rule saying that, if the transaction type is ' ', then the gl account is ' '
Regards
anantha

Transaction types(PO types) not visible on SRM 7.0 portal

Hi all,
We added transaction types in the SRM 7.0system.But these are not reflecting in the SRM 7.0 portal.
Under Purchasing role ->create Documents -> Purchase order .
Once I click on the purchase order it is giving a table with columns PO type and PO desc.
and showing a message the table does not contain any data.
But SRM consultant added the transaction types(PO types) in the backe nd.
Is there missing configuration steps?
Thanks and regards,
Rajesh

Hello Rajesh,
Few more pointers, if works:
1. Check the roles, sometimes security restricts role by document types.
2. Extended classic scenario is activated.
3. As a standard, there are 3 purchasing tabs in SRM 7.0 for buyer depending on portal roles, ECC, SRM & harmonized role (ECC & SRM), Check if you are trying to create PO in SRM/Harmonized role purchasing tab & not in ECC. Easiest way to check is you will have shopping cart POWL visible in SRM purchasing tab.
Hope this helps.
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Ashutosh

How to allow create different transaction type for different customer

We are using CRM 7.0 now. We have two types customer, one is sap customer, the other is potential customer. We want to distinguish the two types customer. And user can create all transaction (for example: quotation, opportunity, activity) the sap customer. And the user only can create activity for the potential customer, they can't create others transaction type for potential customer. How can we realize it? Thanks.

Hi,
We can make use of the BLOCKING REASONS to realize your requirement.
A Blocking Reason can be assigned to the Business Partner role dependent data and to the transaction type. A Business partner can be used in a transaction only if he is not assigned to this blocking reason.
For Ex, In your scenario you can create a Blocking reason 'Not a SAP Customer ' and assign it to all the Potential Customers. You should assign the blocking reason to all the transaction types which the potential customers should not be allowed.
Hope it helps. Please let me know if you need further help.
Regards,
Vamsi.
Edited by: Vamsi Krishna Potta on Sep 7, 2010 9:41 AM

"No transaction type is available for creating a transaction" service order

Hi all,
I am new in IC .
I try to create service order or service ticket for incoming calls
We are using CRM 7.0
After I confirm the account I try to create service order
But no screen displayed and error "No transaction type is available for creating a transaction" occurs
in customizing there is a transaction type SRVO, also I copied it to ZRVO
But here how can I define that this transaction type is assigned to this application??
Please reply in detail steps.
Thank you.

Hi Rupesh,
Thanks for your reply..
I made a lot of controls but I can't find where I am wrong..
My senario is, taking phones, create interaction record and create order for further investigation.
I copied IC_AGENT role.
I copied transaction type 0010 to Z010
I create business transaction named ZBTP for transaction type Z010
I made Define Transaction Types for Navigation for Z010
Then Define Business Role -> Assign Function Profiles
Here I assign my business transaction ZBTP to IC_BT function profile
But when I connect tot the system with user having this business role
I can create interaction record with type Z010, it is ok.
When I press Service Order it gives this error.
Work center id for Service order is : IC_UIU_SVO
I copied my business role from IC_AGENT, and here this work center id was not active
In my business role I made it active. Is this work center can't used in IC senario
Also how can I understand which transaction type is needed for it??
If I know which transaction type is needed to create service order or service ticket under IC, then I will control it of course..
I also copied transaction type TSVO(service IC) to ZSVO and do the above things for this type too..
But nothing changed..
Please help !!

Copy Control for Transaction Types

Hi,
Was wondering if someone could help on following topic. We need to specify the possibility of copy control (follow-up) for certain transaction types in CRM 6.0. I've specified the source TT (ZAPP) and the target TT (ZCON) in customizing activity : Define Copying Control for Transaction Types.
ZAPP = Custom Appointment Activity
ZCON = Custom Opportunity
Now, when I want to create a follow-up for ZAPP in the WebUI (via dropdown 'More' and action 'Follow-Up'), I always get an extensive list of transaction types (about 30) rather than only the opportunity that I originally specified. Any ideas?
Thank you,
Sebastiaan.

Hi Kai,
Many thanks for your answer. Indeed, the COPY_DOCUMENT is a very good alternative as it also directs the flow for follow-up. However, I have a question in regards to using this method. I can see that there are parameters that need to be provided (like PROCESS_TYPE etc) but apart from that is it also possible to change fields in the copied document.
e.g. Currently the description of the copied document gathers the description of the action definition, but how can you pass the description of the previous document for instance? Is this also done via the actual parameters?
Thank you,
Sebastiaan.

How to create messages for Validation in transaction type OB28

Hello All!
I am creating a validation in transaction type ob28. I have created the first point "prerequisite", second point "Check" and in the third point "Message" I want to put the message number 016 but the next error appears "Entry E ZFI 160 does not exist in T100". How can I create this messages number?
Thank you in advance!

Hi Leyre,
This message applies to a problem with change requests. When creating a message, it's a workbench request that system has to create. Apparently, when you try to create a message, it tries to catch 'tramp' on existing CR which is assigned to a different client in your system. You should try assigning a new CR for this change; you could ask your BASIS team to help you on this.
Regards,
Eli

Limit transaction types when creating follow-up transactions

Hi! We are operating in CRM 5. We have a requirement to only display certain tasks when creating followup document from an existing activity. Now, I thought that the copy control configuration would do the trick but I still see a big list of tasks, activities and sales transaction types appearing on the screen (as good as creating a new independent document). Can someone please confirm whether this requirement is at all possible in CRM 5?
Cheers!
SF

Hi,
We had a similar requirement. We used implemented CRM_ORDER badi and used the method ENQUEUE.
We wrote a logic to check the object type and process type of the transaction and also its doc flow.
If there is no doc flow available a logic is written to throw an error message as no standalone document can be created.
You can try implementing this badi and write a code in it.
Also you can throw custom message if user tries to created standalone orders.
Regards,
PP

Error Message during PO GR - Please enter a valid transaction Type

During the goods receipt movement 1010 of a Purchase Order, I am getting following error Message:
"Please enter a valid transaction Type"
I am not a Purchasing expert. Could please help?
Thanks and regards.

Hi,
Pl do below 2 things:
1 ) Go to Transaction code = OMBA , Click on Goods receipt Documen type button and check whether MIGO_GR is assigned to DOC Type = WE
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it should solve ur problem.

Re:Transaction types

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