Re: Unable to login in OVI music

Does this happen on your phone, If so, Which model do you have ?, Or is it on your computer ?.
Nokia E6 (FW:021.014), Unbranded, Sim-Free, Unlocked.

I'm not able to login to Ovi music with my mobile (E7). Every time it says that "automatic login failed, please login manually" (or something like this). And after that it starts to reload the page and tries again login automatically . This loop continues as long as you want to watch it. You can't login manually. Please fix this.
Sometimes also the Ovi player in PC does this same thing, but it can be corrected by deleting the IE cookies.
Most of the music I download with computer, but sometimes it would be nice to download some new tracks on the road. And I even paid for the extra year of this service...
-Jortte

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My account is messed up I can't login to Ovi Music using the new username Nokia emailed me. (I have 2 emails with 2 different usernames as well)
Not sure why we needed new usernames to start of with?? Mines matched my ovi account, now music site has been integrated into Ovi, I now have 2 usernames?? What a joke!
I can still login with my old userid but my credits not there & no history of account.
What do I do now? Who do I contact?
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Kevin

make sure to have you IMEI number ready when you call the contact centre, they should then be able to find the correct account for you.
Cheers,
elin
http://www.nokia.com/support

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After the move to Yahoo I haven't been able to login to my Ovi mail account via any web browser or imap/pop. Luckily I can still access my mail via my phone.
When I login I get an welcome message that asks me to confirm a license agreement; after pressing the agree button I get an error message saying that the Ovi Mail service cannot be loaded. The page talks about an error code "UNKNOWN".
I tried refreshing the page, clearing the browser cache, different browsers (IE9, firefox, Opera) changing my password but I'm always taken to the same page.

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Unable to login to nokia music

i m being loggedout when i try to login to my nokia music account... Username xxxxxxx.
Moderator note: Personal information are not allowed on this Forum. (Username removed)

hi mate,
you will need to liaise with your local Nokia Care point regarding issues with Nokia Music and subscriptions: http://nokia.com/support

OVI Music and Nokia Music store login issues

Hi,
Yesterday Nokia rebranded Nokia Music store to OVI Music in India. Earlier I had Nokia Music Store account as OVI login was not supported in Nokia Music store.
So my Nokia Music account and OVI login were different.
Now when login to music.ovi.com and select India as country , I am asked to login.
I can login with my OVI id but then dont see remaining tracks and download history.
I login with my older Nokia Music account and I can see remaining tracks and History.
Some of my friends report that in their case , their Nokia Music and OVI account are merged and tracks and history details are still there.But this has not happened in my case.
Please let me know when Nokia will be able to merge 2 accounts for me. or is there any way I can do it myself? I know that similar thing happened for OVI share and Sports Tracker accounts but they were eventually merged with single OVI account.
Best Regards,
Suyog

I have replied this in other thread too-
"Me too having same issue, i got an email from nokia music that our older usernames have been changed with OVI at the end of old username and password remaining the same. As soon as you receive this email u can see your download history of earlier . and i tried to login by my friends account too by putting OVI at the end of username, the balance of tracks was there but download history is not there. So i think we all have to wait for that email to come from nokia music care to confirm about our account being updated with download history."

HT204406 I am unable to login to my itunes match since I got a new iphone. Where is my music? how can I get it?

I am unable to login to my itunes match since I got a new iphone. Where is my music? how can I get it?

Hello there, jane_apple_user.
The following Knowledge Base article reviews the steps for how to add your iOS device to iTunes Match:
iTunes: How to add a computer or iOS device to iTunes Match
http://support.apple.com/kb/ht4913
To add an iOS device to iTunes Match
On your iOS device, go to Settings>Music.
Note: iTunes Match requires iOS 5.0.1 or later; you can find the latest iOS software here
Tap the iTunes Match switch to On.
To access your music in iCloud, open the Music Player app on your device.
Your music in iCloud will be integrated into your local music library. A download button will appear to the right of any content that you have in iCloud that doesn't already exist on your device.
Important:
When enabling iTunes Match on your iOS device, the music library on your iOS device will be deleted and then replaced with your music in iCloud.
Syncing music with iTunes will be disabled while iTunes Match is enabled on your iOS device.
By default, when adding an iOS device to iTunes Match, downloading over a cellular network is enabled1. To disable downloading over cellular for iTunes Match, choose Settings > Music > Use Cellular Data > Off.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Unable to download music onto PC from Ovi Music - ...

Hi, I have a peculiar problem which I have been facing for the last 4-5 days.. I am unable to donwload music onto my PC. the download stops at exactly 0.2MB irrespective of the file size of the music track...I tried everything including, as suggested, going for completely removing all the temp files.however, I am able to download directly onto my N8... please suggest a way out..I can't download the music considering the data charges..please help..

This thread will surely help you brother with technical experts advices ..
/t5/Music/Ovi-music-download-fails-unless-using-GPRS-3G/td-p/944145
Just click on the green star beneath my avatar - it's absolutely free!

Unable to acces ovi music on my nokia X2

I can not acces ovi music on my nokia x2 it shows the message "file format not supported"

If you mean the Ovi share plugin It is probably not available in Iran. My friends live in Emirates and they have the same problem. I guess it has something to do with the laws in your country / area.

OVI music will not play any music on PC any more

Hi there
I have 5800 CWM phone and the CWM licence expired in October 2010. Tthat's fine, as I was able to keep playing the music I had downloaded on both my registered PC and the phone itself.
After a little while I could no longer transfer music from PC to phone. I have about 20GB of music and the phone has about 5GB of space for music so periodically I would transfer different stuff to the phone.
Then I started being unable to play some songs on the PC at all - licence problems for some songs while others would play OK.
Now I can not play any music on the PC at all. I'm getting an error messge saying there is no licence, then an optimistic message saying "Your licence is being delivered" which would not happen. Then I would get a message saying I needed to delete the song/album and redownload it from my download history. I can see my download history but no longer have an option to re-download it - I can only buy it.
Additionally I am now getting a messge saying that "We can't sign you in" and that I need an OVI Music account which I already have. I can login to Ovi.com with it just fine.
This is starting to get really tiresome. From having a handset which i could download any music for a year and keep after the year was up, on both the PC and the phone. I now only have the music that is already on the phone. The remaining music I can't access and indeed can't play any of it at all on the PC.
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Cheers
Periwinkle

hi,I have the same problem and this,given the fact that i ave a one year unlimited licence for downloads. I am convinced that Nokia India is fooling people with these type of tactics and therefore I have consulted my lawyers to file a suit or Rs. 1.5 crores against the company for harming my legal interets as a consumer. I am confident that after this NOkia gets to know about my suit, they wil all stop this illegal practices of cheating the consumers.

Unable to Register on Ovi-using X-6 16 gb

I just bought my phone X-6 16gb yesterday and when I switched it on, i received a PIN and a msg that told me to register for a free unlimited music subscription on OVI
but when I tried to register myself from my computer after filling the details it said Something's Wrong Looks like there’s been a problem, so you’re seeing this message instead of the what you were expecting.
Try Again
I'm reloading the page again and again but no use
and when I tried to register myself using my phone it said
Your mobile isn't supported by Ovi Music,but you can still discover and download new music by visiting music.ovi.com on your PC
and when I downloaded & installed Nokia OVI music player and tried to register myself from there, i was still unable to register
So please someone tell me what to do because I'm so much confused and whatever I do is not helping ...need help urgently

Try regristering in the OVI store app.

Message: Unable to login to account (name) at this time.

I have a Power Mac G4 Dual 500 MHZ tower with 600 MB of ram. The system, disks and permissions all check out perfectly. No hardware errors or disk errors. When I try to log into my account I get the message:"Unable to login to account (name) at this time". If I try 3 times with what I am certain is my password, I get another message that allows me to type in the master password and reset the account password.
I have tried "resetting" the password to the old password and new passwords, I have booted from the system disk and reset the account password and I have logged into another admin account and reset the password for the account. NOTHING.
FileVault is ON. I'm quite certain this has something to do with the problem, because of the message about the "Master Password and Turning FileVault off. I've scoured these discussion pages and elsewhere for an answer, but I can't seem to find any articles with the correct suggestions.
Does anybody out there have any helpful suggestions for this situation? I literally have about 5 years of addresses, music, photos, and other important documents in there that I really really need. Some of them are backed up, but what a nightmare. Thanks anybody for any help.
Ken
PowerMac G4 Dual 500 Mac OS X (10.4.7)

Filevault provides increased security, but unfortunately this sometimes comes at the expense of data integrity. Apple needs to emphasize this more, but it is essential that users of "Filevault" maintain up to date backups. This is true for everyone of course, but it is especially important for "Filevault" users.
The contents of a "Filevault" protected account are wrapped up and stored as a single encrypted file, the username.sparseimage file. The fact that everything is in one file makes all of the data vulnerable to a single disk error. The error message you describe could indicate that that file has become misplaced (relatively easy to fix) or that that file has become corrupt (possibly impossible to fix in which case the data is lost). It will also appear if the login password doesn't match the ".sparseimage" password.
To at least try to distinguish between these possiblities, try logging in to the other "admin" account, and begin by changing the password of the affected account back to what it was originally. Then try opening "/Applications" > "Utilities" > "Terminal.app" and entering these commands (in all lines, where it says 'username', substitute the affected user's short name, and enter the affected user's password when prompted):<pre>su -l username
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find /Users -name username.sparseimage -print -exec hdiutil attach {} \; 2>&1 |grep -v ^find</pre>The output and results of the above commands might provide an indication of whether or not the problem is fixable...

Download Failed - Ovi Music Unlimited - X6-00

Hi,
I recently purchased X6-00 8GB. I have activated Ovi Music Unlimited on my laptop. But I am unable to download even one song. The download starts and then after 10-50%, the download restarts. Over and over again. After multiple attempts, I get the message 'Download failed'. Really frustrating.
I saw that this type of error is already being discussed, but I could find any solution posted. Can someone please let me know how to resolve this issue?!
Phone: Nokia X6-00 (8GB)
Location: India
Problem: Download of music restarts in between repeatedly and then fails
Thanks,
Niranjan

I have been trying to get a solution for this problem from Nokia through email, but no such luck.
Each conversation is replied by a different executive. Solutions provided are lame, and repeated by each executive. And they simply don't read the mail properly.
In any case, I have found a temporary workaround:
Open Internet Explorer, and go to music.nokia.com
Sign-in with your Nokia account (you may have to set your country the first time)
Search/Browse and find the song you want to download
Click on the download button, and you will get a prompt to install Ovi Music Downloader software the first time
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Regards,
Niranjan

Ovi Music Unlimited download

Hi,
i want to activate my Unlimited Ovi music. I dont have any redeem vouvher or any PIN message.
please help me.
Regards,
Gaurav
Moderator's Note:
We have edited your post as it contains your IMEI number. For your security, we do not allow posting personal or contact information in the discussion board. Thank you for understanding.

Important thing is .. Is your model an OMU phone ? Is there any mention on the Sales Package about it ? If YES, then goto http://music.ovi.com and click on 'Activate'tab belove Ovi Music unlimited. On the following page select yes.. and then enter the same login name / password that you used to login on this Forum-->Continue and click on 'Can't find my PIN' ...Read the Second paragraph and follow instructions...

Ovi music unlimited pin- not available

I recently bought a nokia x6 and the ovi store said that i would be receiving a message that would include my ovi music unlimited download subscription pin but this did NOT happen. i tried working on getting a new pin from the nokia website but that didn't help. can anyone please tell me how to go about it?

You may contact the retailer to inform that you have not received the PIN yet and to arrange for it..
You may try this also..
On the OVI Music site.. Register and Login.. Click ' Activate' tab under OVI Music Unlimited. Click on Can't find PIN.. and then select appropriate option in the following screens...
Recently I have read somewhere on this forum that if the Phone comes with OVI Music Unlimited downloads.. just by connecting the phone to PC / OVI Music player it gets registered...(Though not sure about it...)
Edit : Just read the post that says that the last option did not work..
/t5/Music/Didnt-find-any-pin-or-ovi-music-leaflet/td-p/822663
--------------------------------------------------------------------------------------------------------------------------------------------------------------If you find this helpful, pl. hit the White Star in Green Box...

Unable to login in to Mac App Store using valid account.

I recently inherited a spare MacBook Air from my wife (who got a new one). I deleted her user account, and set up a new admin user account for me. The machine is running 10.7.5.
Now, I am absolutely unable to login to the App Store. I am using my valid Apple ID -- for example, the same Apple ID that I used to gain access to this very forum. System Preferences accepts my ID. iTunes accepts my ID. BUT the App Store will aboslutely NOT respond. It will not load. I get the red "connection failed" alert, and then after several tries it doesn't respond at all.
It doesn't give any option to switch users -- perhaps once the original owner has used the App Store, the computer will never again allow anyone else to use it? It doesn't say that there is another user logged in. There appears to be no way of deleting and reinastalling the App Store. There is no cache file I can find to be cleared. There is no preference option. There is no information. There appears to be no way of fixing this at all, short of wiping the hard drive and reinstalling the operating system. Is that what I have to do? WHY IS THIS SO HORRIBLY DESIGNED? And why is there no support short of the forum? I hate this about Apple (despite being a long-time Apple evangelist and OSX devotee).
Thanks.

The first thing you should do after acquiring a second-hand computer is to erase the internal drive and install a clean copy of OS X. How you do that depends on the model. Look it up on this page to see what version was originally installed.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard installation disc, which you can get from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. I suggest you install as much memory as it can take, according to the technical specifications.
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Re: Unable to login in OVI music

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