Re: Unlocked Gamers Club discount not being applied online
I have a similar problem i cant use my benefits online and i also pre-ordered and bought mortal kombat x and have not received the $10 certificate yet. I called and they said they mergered my accounts but that was more than a month ago. I dont know what else to do.
Hello dkgoldo,
Thank you for being a member of the Gamers Club Unlocked program and posting on the forums.
I was able to locate your account with the information you've provided to the forums and it appears that your membership is active. The points for your pre-order transaction on 4/14/2015 (Mortal Kombat X) were allocated to your My Best Buy account. It appears you redeemed a certificate on the 4/30/2015 for the points in your account.
I hope this clears up your concerns and please let me know if you have any further questions.
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Hi,
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You appear Off Line to your Buddies but you can see if they are Online/Available/Away and so on.
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Summary.
Due to the number of variables that you have not been able to provide info on it is difficult to say if you have a problem.
Based on your testing I would say not.
7:33 PM Thursday; January 21, 2010
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
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