Re: verification code not received

I'm not getting the email with the verification code for mybestbuy.com account. I think it might be going to the wrong email address. I should have only 1 email address on file, so I am not sure why.

Hi there dmrosteet-
Welcome to the Best Buy Forums!
It sounds like you were able to use mystical means to help get your concerns with the verification email taken care of, but if anything else should come up, please let us know and we’d be glad to help however we can!
Have a great week!
Bill|Senior Social Media Specialist | Best Buy® Corporate
Private Message

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E-mail verification code not received

I want to use the e-mail attachment option but I do not receive de verification code on my e-mail.

Hello tong,
My apologies if this has been any sort of inconvenience to you. I would be happy to help you through this predicament!
Using your email address you supplied here on the forums, I was able to pull up a good amount of information. However, in order for me to assist with resolving this issue, I will need you to confirm some information for me via private message. If you could please send me a private message with your full name as well as your phone number and email address associated with your BestBuy.com account, I should then be able to look into this for you more.
To send me a private message, simply click on the “Private Message” button in my signature below. I look forward to working with you more!
Thanks,
JD|Social Media Specialist | Best Buy® Corporate
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Six-digit verification code not recieved

six-digit verification code not received from icloud to activate keychain on my iphone

Hello there, stephmar.
The following Knowledge Base article offers up some great recommendations if you're not receiving the verification code for activating iCloud Keychain:
Get help using iCloud Keychain - Apple Support
First, check Apple System Status to see if there's a current service outage and find out if iCloud Keychain is available in your country.
I'm not receiving the verification code via SMS.
Make sure that you have a strong cellular network connection on your phone.
Make sure that your phone number can receive SMS messages. You can do this by asking someone to send you a text message.
Make sure that the correct phone number is associated with your account:
In iOS 8, tap Settings > iCloud > Keychain > Advanced. In iOS 7, tap Settings > iCloud > Account > Keychain. Make sure the phone number under Verification Number is correct. If not, enter another phone number.
In OS X Mavericks v10.9, choose Apple () > System Preferences. Click iCloud, then click Account Details. Make sure the phone number under Verification number is correct. If not, enter another phone number.
If you can't access a device that has iCloud Keychain enabled, contact Apple Support and verify your identity to get help completing iCloud Keychain setup.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

ICloud password but I forget why I sent in the mail verification is not received mail from apple icloud

iCloud password but I forget why I sent in the mail verification is not received mail from apple icloud
<E-mail Edited by Host>

You are not addressing Apple here. We are all just users like yourself. It's not a good idea to post your private email on a public forum.

Apple ID verification email not received - anybody have latest / newer fix?

Apple ID verification email not received - anybody have latest / newer fix?

Check the following:
1. Spam folder
2. Junk folder
3. Rescue email

TS4644 security code not received

iCloud Keychain keeps getting turned off on both my Mac and iOS devices. To turn on again I have to enter a security code that is sent to one of my devices - but I am not receiving this code. What gives!?

Hi there grabow,
I would recommend taking a look at the troubleshooting steps found in the article below if you aren't receiving the verification code for iCloud Keychain.
Get help using iCloud Keychain
I'm not receiving the verification code via SMS.
Make sure that you have a strong cellular network connection on your phone.
Make sure that your phone number can receive SMS messages. You can do this by asking someone to send you a text message.
Make sure that the correct phone number is associated with your account:
In iOS 8, tap Settings > iCloud > Keychain > Advanced. In iOS 7, tap Settings > iCloud > Account > Keychain. Make sure the phone number under Verification Number is correct. If not, enter another phone number.
In OS X Mavericks v10.9, choose Apple () > System Preferences. Click iCloud, then click Account Details. Make sure the phone number under Verification number is correct. If not, enter another phone number.
If you can't access a device that has iCloud Keychain enabled, contact Apple Support and verify your identity to get help completing iCloud Keychain setup.
-Griff W.

Re: Verification Emails - Not receiving

I'm having the same problems.
1) BestBuy.com not recognizing the account I've had for years.
2) Trying to use Password Reset - not receiving any verification emails.
Please help.

Hello MGALLA13,
Shopping on BestBuy.com should be a fun and painless experience, and not being able to sign in to your account would definitely cut into that joy. While our recent security requirements have been implemented rather successfully, it sounds like it may have inadvertently caused some issues with your password and I sincerely regret any inconvenience this has caused!
In these instances, there are a series of steps we suggest performing which should help alleviate the issue you’re having with your password reset. Using your email address on file for the forums, I have located your BestBuy.com account and have initiated a password reset from our end and a link will be sent to your email. Please perform these actions, in order, prior to visiting the reset link in your email:
Log out of your BestBuy.com account completely
Delete your browser history, cache, and cookies
Visit the password reset link in your email (please be sure to check your spam folder)
Create a new password that fits the accepted criteria (use a password you’ve never used before)
Logout of your account as it will log you in automatically after creating the new password
Wait 5-10 minutes and then attempt to login to your account
After performing these steps, you should be able to successfully access your account! If not, please let me know and I’ll happily assist further.
Sincerely,
John|Social Media Specialist | Best Buy® Corporate
Private Message

Verification mail not received

Hi,
I have been reading about a lot of people in the apple forums and on other forum web sites who have not received their verification mail for their apple id. I have just bought a new ipad and have had this problem and I have just found the solution. I found 21 mails (!!!) in my Google Spam folder. I don't know why Google identifies these mails as spam but it would explain why so many people are having this problem and it is also next to impossible for Apple to trouble shoot this problem because they cannot look into a user's mailbox.
blaulicht

I found the solution. I went to the apple web site on my pc. I checked the status of my Apple ID. In brief, my ID (email address) indicated not verified on the website. I corrected this,and like magic the issue was resolved on my iPad.
Why my email address became "not verified" all of a sudden is another question. It is the same Apple ID I have used for years !
Anyways, thanks guys.:-D

ITunes Account Verification Email Not Received

I tried setting my itunes account up, but have not been sent my account verification email. I've checked my spam folder and have clicked on resend verification email - within itunes - 6 times now, but still nothing. It has been 24 hours since trying to set it up, and I have a gift card entered into that account which I cannot use. Please help, as this is pretty annoying.
Thanks in advance.

Hi Danielleg1990,
Welcome to the Apple family! If you have not received the verification email, let's try resending it:
Associating and verifying email addresses with your Apple ID
http://support.apple.com/kb/HE68
How to verify the primary email address for your Apple ID
When you first create an Apple ID (using your email address) a verification email will be sent to that address. If you sign in to your Apple ID from the link in that email, the email address will be verified as the primary email address for your Apple ID. You can also resend the email verification if the email address is not verified:
1. Sign in to My Apple ID to manage your account information.
2. Click Resend under Primary Email Address.
3. Verify your changes by following the link in the email you will receive from Apple and signing back in to your account.
Cheers!
Matt M.

HT202656 verification code not sent to my iPhone (Sprint) for two-step verification for apple id

I have tried to set up two-step verification several times using iCloud, first my iMac and then, when that didn't work, on my iPhone, all to no avail. I followed the instructions up to and including the step where the message says I will receive an SMS on my iPhone with a verification code. I never received the message with the verification code.
I am using Sprint as my internet provider and working with an iMac with Mavericks 10.9.5 as the operating system and iPhone 6 with IOS 8.2

Hey dagored,
Thanks for the question. I would recommend completing the two-step verification process and then changing the SMS number associated once you upgrade:
Apple ID: About two-step verification and SMS
http://support.apple.com/kb/HT5593
Or you can opt to complete the process and then turn two-step verification off completely:
Frequently asked questions about two-step verification for Apple ID
http://support.apple.com/kb/ht5570
Thanks,
Matt M.

Verification code not received

Been trying to use bestbuy online shopping and all I get is this need verification code to verify my account but I do not recieve the vefification code through my email to verify. Not happy!!! HELP!

Hello flyy58,
Ordering something online is supposed to be a relatively easy process, so I'm sorry to hear that you're unable to log into your account to place an order. Thankfully, we do have some troubleshooting steps available to us to narrow down what might be causing the issue, so I'm glad you reached out to us for assistance.
After reviewing the information you supplied when registering for the forum, however, I noticed some of it doesn't match what's attached to your BestBuy.com account. Due to our Privacy Policy, I would need to speak with the owner of the account. If they don't have one already, please have the owner create their own forum profile and send me a private message for further assistance. They may do this by clicking on the blue button included in my signature below.
Respectfully,
Alex|Social Media Specialist | Best Buy® Corporate
Private Message

URGENT: Registration codes not received.

I am installing 9i from my textbook. I went through the registration process and get the confirmation message that I sell be send the registration code shortly. However the last page loads with a syntax error.
It has now been 4 DAYS. All email addresses I am using are active and accurate. I see that many others also have this same issue.
OTN Please help ASAP...I am supposed to have this installed by today!

Thanks for your help, Barry and Peggy. In terms of what you suggest, Barry, that support option appears to only be for hardware and not software. When I tried to register my AppleWorks, I was asked to put in my marketing number, which is on the outside of the box. I tried to put in this marketing number as you suggested and it was not accepted.
I got an email from Apple Care (1-800-263-3394) shortly after my responses from both of you on October 11 asking about how I felt about the handling of my phone call to them. I responded the same day on the website provided expressing my dissatisfaction. There has been no follow up to this feedback.
I phoned 1-800-MY Apple this morning, October 16, and, after about 22 minutes on hold, was connected with Tracy, who then put me through to a product specialist named Andy. Andy was not sure why I did not receive a confirmation email, but he said he would make a note about my problem. He gave me a case number and said if there was any problem to refer to the case number.
I listed an alternate email on the My Info page, so if there was a problem with my first email, a confirmation could have been sent to the alternate.
iBook G3 900 laptop Mac OS X (10.3.9) G4 AGP Graphics Tower, 400 mhz

Registration code not received

I tried to register Oracle 9i cds that I got with my textbook (Guide to Oracle 9i) and I haven't received the registration code yet. It has already been 2 days. Please help.

Please let us know if you have still not received this email and we will forward you the key information.
OTN

TS4268 Verification email not received to activate FaceTime from additional gmail accounts on ipad. I have checked the spam folders and tried sending the activation email from my Mac as well but I'm still not getting them.

I'm not receiving the verification email to activate two additional gmail addresses for Facetime on my ipad air. I have been trying for over a week and the emails are not in my spam or junk folders. I have also logged into my Apple id from my Mac and tried to verify from there but I'm still not receiving the verification emails. Anyone know how to resolve this please?

In Mail Preferences/Accounts/each GMail account, set up the SMTP Outgoing Server for each account separately, going into SMTP name/edit/Advanced and specify the Username of each account. The Outgoing servers must be two different servers, authenticated by the Username and Password of each.
Otherwise, the GMail SMTP server will change the from address to that of the account where the SMTP server was setup.
Ernie

Password reset or Verification email not received

I am having the same issue with not receiving Password Reset or Verification emails that other posters are experiencing. The email on my forum account is the same one that is associated with the My Best Buy account. I have checked my spam folders to no avail. Any assistance in the matter would be greatly appreciated.
Thank you!

Hello Dbarth2000,
Welcome to the forum and thank you for being a loyal Elite Plus My BestBuy member. I'm sorry to hear you are having troubles logging into your account, and I would be happy to see how we can get this straightened out so you can continue to shop on BestBuy.com.
In order to better assist you, I will need to confirm some information. I would appreciate it very much if you could send me a private message with your name, e-mail address that you use on your account, mailing address, and phone number. To send me a private message simply click to the right of my name below.
Thank you for posting here on the forum, and I look forward to hearing from you.

Re: verification code not received

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