Re: VOD error code CL-0x000f

There are a lot of us with the same error code and same lack of results

Hi WendyKL, this issue is usually a local signal  issue and would need to  get a tech out. Are you getting this message on all your cable boxes or just one when trying to access VOD?
Thank you

Similar Messages

  • VOD error code 271-anyone had this problem???????

    I recently got an HD set upbox so I could watch  HD on demand movies, which 99% of the movies are now. I installed it and then got this error message.....VOD 271. VOD temporarily onavailable, Please try again later.  I have been on the phone with verizon for over a week. They reset my STB a million times, had me reboot my router, reactivated my STB. The network tech told me to unsubscribe to VOD and then resubsribe and that will fix the problem. That was a two day process through customer service.... That didnt work. Then they sent me a new box. That didnt work. Diagnostics show that everything is working at my end. Now the issue is escalated with another network tech area.  I am not optimistic that verizon has any idea how to fix this issue. Anyone have this problem and if so, what can you advise?????  I am moving my business to Comcast if they can't get it figured out. I am losing patience.

    Dear Apple Lovers.........tried doing this 5 times, failed all 5 times with this pesky error esp at the last stage during processing after downloading the software of 774mb.
    Finally uninstalled my Kaspersky Antivirus 2010, disabled my Windows Vista Firewall and guess what.... sixth attempt and its installed; but yeh did come across a new error this time... Error -50 for failure to restore backup due to some backup error, continued with the risk of removing all contents of the phone and restore to factory default settings.
    So finally managed to install "iOS 5", and later spent 5-7mins to restore a backup 1 day old back into the iPhone. Got all my contacts, pics, vids, calendar entries, apps back installed from my backup.
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  • Re: Error code CL-0x000f

    Having the same issue.  Keeps goind in and out.  Its really getting to be a pain as im unable to watch the shows i want when i want.

    djaypinoy wrote:
    Having the same issue.  Keeps goind in and out.  Its really getting to be a pain as im unable to watch the shows i want when i want.
    Apologies for the issue and the experience that you described above.
    In reviewing your account, there are some definite and observable signal level issues on your Motorola RNG 150N P2 cable box that need some attention and investigation (Upstream Health Reverse Power Level 59).  
    I have asked a colleague to review your account and reach out to you so that we can get any underlying issues identified and resolved.
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  • On-Demand Issue - Error code CL-0x000f

    I would like to know if any of the Comcast moderators see SIGNAL ISSUES with our service. We have been unable to get On-Demand for at least 3 months now - have had it for years with no issues.  Been through 2 diff. boxes - neither made a diff.  Several signals sent - unplugged numerous times - cable unplugged-replugged, etc.   We have a tech scheduled to come out in a few days but would really appreciate the answer to the signal issue problem. Our current Motorola RNG200N's data light continues to flash. Thanks for a swift reply!

    Well, didn't get an answer, gee whiz. Would you believe that all of a sudden, On Demand started working - out of the blue.  Kind of suspicious and weird since a tech was scheduled to come out today.  Hmmmm.  Oh, well....now it works. BUT our internet download speed has dropped from around 15-16mbps to barely reach 12mbps.  What the heck?  Seems kind of SLOW since we are supposed to have BLAST up to 75mbps speed, lol.

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    XRE-00022 has been discussed quite a bit in this forum over the past few days. Any chance you did some reading in the forum??? Check to see how others fixed it???
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    I'm getting the Error Code XRE-22-VOD-7007 when I try to purchase a movie. I contacted the billing Dept. 2 days ago and they advised that there were outages in my area, but for some reason I don't think that is the problem. Has anyone else had this issue? What needs to be done to correct the problem? When I call into support no one has an answer or solution.

  • Cannot delete file from external hard drive (error code 36) in Finder, but Terminal is ok

    I have a relatively new Macbook Pro Retina 15" and have a Western Digital 1 TB Passport.  I've been using the passport for about a year now without any problems on older Macbooks in my house.  I used to be able to read and write to this drive no problem.  I am using the Paragon NTFS for Mac software in order to read and write to the NTFS drive.  When I navigate through the drive in Finder, if I try to create a new folder, I do not have a problem.  If I try to delete that folder I just created, I get this error:
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    Thanx for such qucik reply!!! The pages were great, it had an answer for my problem, but unfortunately it also involved me dealing with it only on the MacIntosh HD itself, not on mounted external drive I suppose... So it didn't work they say that there is an icon in the left corner indicating locked folder - I don't see any icon on it. It says you can untick the box to unlock the folder - there is no tick to be unticked. Finally, they say that if I don't have permition or rights I cannot delete it. But how do i change permittion which already says that i can read and write in it? So everything appears to be normal only I cannot delete it. there is not even any warnig telling me I don't have enough rights, it just requires the password and after me typing it in it makes the sound of scraping paper but does nothing more. I aslo had some problems with emptying Trash after being seemingly succesful with one file and had got so far to have them appear in the Trash (no clue how this one actully got there though..) I followd the advice and emptied the Trash with Terminal. The Folder is still there but it shows 0 Kb... So far so good BUT: It is still on the external drive, so I obviously only managed to copy it into the Trash!!! Phew, innit a bit too tight to poor owners, this macbook?? I want my rights back!

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