Re: we do not recognize your sign in details
Few days ago I was kicked of my skype. Trying to log in again produced the same result: we do not recognize your sign in details. Meanwhile I created a new account, but lost important contacts. The problem is that I can not access registered email account anylonger in order to restore sign in details. I remember the registered email.
Please help.
Many thanks in advance
Skype 6.3 is more than 1½ years old version. All Skype versions older than 6.14 are now retired and can no longer be used. The currently latest Skype version is 6.21. You need to update your Skype.
http://www.skype.com/en/download-skype/
Similar Messages
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We do not recognize your sign in details
Help needed
I have version 6.3.73.105 It says it is the latest update, I have windows 7 and IE11
When I try to sign in using skype I get
Sorry we do not recognize your sign in details.
Please check your Skpe name and Password.
I can sign in through my Microsoft account but Skype still says I am not signed in
Solved!
Go to Solution.
Attachments:
Image1.jpg 61 KBSkype 6.3 is more than 1½ years old version. All Skype versions older than 6.14 are now retired and can no longer be used. The currently latest Skype version is 6.21. You need to update your Skype.
http://www.skype.com/en/download-skype/ -
Sorry, we didn't recognize your sign in details HE...
Hello. I am using Skype since its launch and yesterday started showing this message everytime I try to log in. I tried logging in on the Skype website but that didn't work aswell. I have Avast! antivirus. I created another account to keep in touch with my friends and this one worked when I tried to enter the password and the login. Need help! I have a Windows 7 32 bits. My skype account is not linked with my Microsoft account, I tried "linking" them together but it happens the same message. In the Skype website, the message it shows is: "The connection has failed".
Regards,
[Removed for privacy] (this is my alternate account)Hello,
same problem here. I've been using Skype with my Skype name for like more than 10 years.
Now, 5 minutes ago, it just disconnected and I cannot login with that Skype name anymore. Nor in Skype, nor on the web page. The message i get is :
Sorry, we didn’t recognize your sign-in details. Please check your Skype Name and password, then try again.
I have also tried another accounts and they work normally. My Skype name seems like just dissapeared.
Please solve this problem !
Kr,
T -
Sorry, we didn't recognize your sign-in details
Hello! I have a microsoft account. To be honest, not sure whether I had a skype account too with this microsoft account. When I try to sign in to skype desktop, I get the error message "Sorry, we didn't recognize your sign-in details". I can sign in fairly using microsoft account on the www.skype.com website but not on desktop client. I am using windows xp sp3. Also when I try to recover password or username for skype, it only gives one of the microsoft account and prompt me to reset microsoft password if I try to reset password. Please help me out. I have tried reinstalling skype and reinstalling. I can sign in other skype accounts here. Those are not microsoft account but skype accounts.
Attachments:
skype.JPG 38 KBHi,
your Microsoft account (MSA) works as a your Skype account. Or rather: Your MSA is your Skype account So just make sure you click "Microsoft account" on the blue Skype sign in page and then enter your email and MSA password to sign in to Skype.
When you want to recover the password for this MSA you indeed need to take the recovery flow for your MSA and not a Skype one.
Follow the latest Skype Community News
↓ Did my reply answer your question? Accept it as a solution to help others, Thanks. ↓ -
Sorry, we didn't recognize your sign-in details. Please....
Recently like a day ago, I was in a skype call with a couple of friends. Then I was in there for about 1 minute after that it kicked me out of the call and kicked me out of my account saying Sorry, we didn't recognize your sign-in details,Please check your skype name and password,then try again. when I tried to get in. I need help. I have let Skype support remote access my computer to remove skype and to reinstall it for me, Still not working. Help please. If someone knows a fix please let me know. -FroggyRecks
Try to reset all Skype settings. Quit Skype or use Windows Task Manager to kill any Skype.exe process. Go to Windows Start and in the Search/Run box type %appdata% and then press Enter or click the OK button. The Windows File Explorer will pop up. There locate a folder named “Skype”. Rename this folder to something different, e.g. Skype_old. Next go to Windows Start and in the Search/Run box type %temp%\skype and then press Enter or click the OK button. Delete the DbTemp folder. Restart Skype. N.B. If needed, you will still be able to re-establish your call and chat history. All data is still saved in the Skype_old folder.
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Skype didn't recognize your sign in details (Macbook Air) help please
My Skype is not working since a week now. When i tried to log on to Skype from my Macbook Air (Mid 2011) it says "Skype didn't recognize your sign in details please check your Skype name and password then try again". I have done the following steps but issue still persist
Operating System: Mevericks 10.9.4
Step No:1
I deleted the shared.xml file from library
Reinstalled Mevericks then formatted my Harddrive and downgraded to Mountain lion X
Issue is still there and I am hopeless because I have contacted the Skype support and searched the google for help, read different blogs but I haven't found any Solution.
Is there any one who can help me please?
Looking forwardOS X Mountain Lion (10.8.1)
While I'm doubtful this will fix your problems, you need to update.
OS X Mountain Lion Update v10.8.5 (Combo) 831.81 MB
http://support.apple.com/kb/DL1676
Log into the Skype Web site. http://www.skype.com
Click on the Sign in link.
It's possible you will need to reset your password.
Also verify that you are running the latest version (6.19.0.442) of Skype. http://www.skype.com/en/download-skype/skype-for-computer/ -
Sorry, we didn't recognize your sign-in details,Pl...
Hi,
Please help me, i have unistall and download latest skype version but it is not sign in. giving below error.
we can't open Skype. You are already signed on this computer. Please sign out and try again.
Please help me to solve this issue. i have no anyother account loged in on skype then why this error comes , even no window 8 skype is running i have unistall also window skype, and install fresh desktop skype but getting error please help me to solve . Thanks in advance.Try to reset all Skype settings.
Quit Skype or use Windows Task Manager to kill any Skype.exe process. Go to Windows Start and in the Search/Run box type %appdata% and then press Enter or click the OK button. The Windows File Explorer will pop up. There locate a folder named “Skype”. Rename this folder to something different, e.g. Skype_old.
Next go to Windows Start and in the Search/Run box type %temp%\skype and then press Enter or click the OK button. Delete the DbTemp folder.
Restart Skype.
N.B. If needed, you will still be able to re-establish your call and chat history. All data is still saved in the Skype_old folder. -
Sign in not working "We didn't recognize your sign...
Hello
Please help my mac cant log in any account on mya Mac, sorry, we didn't recognize your sign-in
details. please check your skype name and password then try again
[Topic title updated by moderator to be more descriptive. Original topic title was: "Mac"]Hi,
your Microsoft account (MSA) works as a your Skype account. Or rather: Your MSA is your Skype account So just make sure you click "Microsoft account" on the blue Skype sign in page and then enter your email and MSA password to sign in to Skype.
When you want to recover the password for this MSA you indeed need to take the recovery flow for your MSA and not a Skype one.
Follow the latest Skype Community News
↓ Did my reply answer your question? Accept it as a solution to help others, Thanks. ↓ -
To keep my iCal up to date on two computers, I export an Archive in one and import it to the other. Yes, I know I should use the Cloud, but humour me.
Export of iCal from my MacBook Air (OS 10.7.5) no longer works when imported to my desktop (OS 10.6.8). It returns an error saying "The server did not recognize your user name or password for account “Gmail.” Make sure you enter them correctly."
After dismissing this dialogue box twice (it offers no other options, iCal crashes.
I've turned off the option on my MacBook that asks to use my Gmail account, but since I can no longer launch iCal on my desktop, it can't import new data. How can I clean out the brain of iCal on the desktop so that it will open -- blank -- and perhaps accept a new version of my iCal data?
Thanks,
BruceiCal
MobileMe
Apple Support -
Server does not recognize your username/password combination
server does not recognize your username/password combination
in the iPhoto preferences ==> accounts delete your e-mail account and reenter it
OR
IMHO the better solution is to set Apple mail as the email client in the iPhoto preferences
LN -
ICal error "server did not recognize your user name"
I recently was added to the MobileMe calendar beta, and now my iCal calendar doesn't sync with MobileMe. iPhone works fine. Error message when I launch iCal says "server did not recognize your user name"
Any thoughts, suggestions would be appreciated.iCal/Preferences/Accounts/Password
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The email server did not recognize your username/ password combinations
i recieved this alert:the email server did not recognize your username/ password combinations. everytime when i sending a photo from iphoto? how do i solve it please?
iPhoto preferences ==> accounts
Of IMHO better yet set Apple Mail as the e-mail client in the iPhoto preferences
LN -
I get "mail server does not recognize your Apple ID and password" when I try to share a picture via email in iPhoto. My iCloud email works ok otherwise. I have checked all mail settings for ID and password.
In the iPhoto preferences ==> accounts delete the account and re-enter it - sometimes that resolves this
Or IMHO the best long term solution is to set Apple Mail as the iPhoto e-mail client in the iPhoto preferences and use it - it has a number of advatages and has fewer problems
LN -
Please help I am suddenly getting the following from my calendar The server did not recognize your user name or password for account “...” Make sure you enter them correctly.I have even tried changing the password and no luck. I depend on it syncing with mobile me and my phone and I need it for work.
I have been having the same issue but I think I fixed my problem. In iCal, click iCal, Preferences, Accounts and retype your password. That seems to have done the trick for me as far as I can tell.
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ICal pop-up message .. The server did not recognize your user name or passw
I'm having a problem with pop-up boxes when I launch iCal. They indicate the following;
"The server responded with an error. The server did not recognize your user name or password for account “[email protected]” Make sure you enter them correctly."
I recently let my MobileMe account expire as I was not using it that much. As a result, I think this issue is occuring, though I don;t know how to fix it. The same is happening on my iPhone when I attempt to receive eMails from a secondary eMail account.
I would appreciate any help that anyone can provide.
Thank you !! KennethA lot of people have been unable to access Yahoo e-mail on their iPhones or iPads. My wife’s iPad was not downloading Yahoo mail, although her iPhone was. Both used IOS 8.2. We tried deleting the account several times and troubleshooting all of the other settings. The problem appears to have been that allowing the IOS to automatically create the account on the iPad resulted in the wrong settings for the incoming server. The following procedure, pieced together from two websites, fixed the problem for us. So far, so good.
https://portal.smartertools.com/kb/a2659/configure-imap-for-iphone-or-ipad.aspx
https://help.yahoo.com/kb/mobile-mail/imap-server-settings-sln4075.html
On the iPhone, tap Settings.
Tap Mail, Contacts, Calendars.
Tap your Yahoo account, then delete it.
Tap Add Account.
Tap Other.
Tap Add Mail Account.
Complete the Name, Address (email address), Password and Description fields.
Click Next.
Ensure IMAP is selected.
Enter the following incoming mail server information:
Incoming Mail (IMAP) Server - Requires SSL
Server: imap.mail.yahoo.com
Port: 993
Requires SSL: Yes
Hostname is mail.yahoo.com.
Username is your full email address
Password is the same password used to access webmail.
Enter the following outgoing mail server information:
Outgoing Mail (SMTP) Server - Requires SSL
Server: smtp.mail.yahoo.com
Port: 465 or 587
Requires SSL: Yes
Requires authentication: Yes
Username is your full email address
Password is the same password used to access webmail. It may have been entered for you.
Tap Next.
The iPhone will establish an SSL connection to your IMAP and SMTP servers.
That’s all!
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