Re: Weird grey screen after 10.5.2 update?

Left my computer on this morning (did not put it into sleep mode) and came back tonight to see this weird grey screen. Could not get it to "wake up." Eventually shut it down manually and re-started. Seemed to boot up normally, but I'm wondering if anyone else has seen this on their computers after the update?
BTW, I understand that repairing permissions is done best off the install DVD, but I recall there were some issues with permissions on the install DVD? Is that true?

Can't help with the gray screen problem, but WRT permissions repair, you understand wrongly. Leopard and Tiger use the permissions information from the volume it's repairing, so it doesn't matter where you doing it from.

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Hi, I updated my Powerbook to 10.5.3 yesterday only to come back and find it permanently stuck at the grey screen with the Apple logo. It won't go past this screen. It just stays there forever, and it does not give me any kernel panics. I've read that some others are experiencing this same problem and have archived and installed.
Unfortunately, my friend bought a multi-user Leopard license and gave one to me, but he still has the Leopard disc. What is the best way to resolve this issue? Is there any way to solve this update issue without the disc? Or am I just going to have to wait for him to mail it? Thanks for any help.

try these links not sure if they will help but its worth a try
Disk Utility
http://docs.info.apple.com/article.html?artnum=302672
PRAM Reset
http://support.apple.com/kb/HT1379
SMC Reset
http://support.apple.com/kb/HT1411

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My iPhone is at a grey screen after flashing at the same screen for a couple of minutes.
I can turn my screen on and off, phone functions and siri both work. The screen is just grey, no error messages or anything.
This happened after I was trying to connect to a wifi hotspot and I was typing something into a field when it froze, flashed for a few minutes, and stayed on a grey screen. This has been going on for about an hour and a half.
Any help would be greatly appreciated.

Hi Brialex119,
If your iPhone is flashing with a grey screen, I would suggest resetting the device and resetting the network settings. If that does not resolve the issue, then you may need to back up to iCloud and restore it.
Restart or reset your iPhone, iPad, or iPod touch - Apple Support
https://support.apple.com/en-us/HT201559
iOS: Wi-Fi settings grayed out or dim - Apple Support
https://support.apple.com/en-us/HT204324
Restart your iOS device.
Make sure that airplane mode is off by tapping Settings > Airplane Mode.
Reset the network settings by tapping Settings > General > Reset > Reset Network Settings.
This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings.
Make sure that your device is using the latest software. To do so, connect your device to your computer and check for updates in iTunes.
Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes - Apple Support
https://support.apple.com/en-us/HT203977
Regards,
- Judy

Mavericks grey screen AFTER login on MBP?

Hi there,
I've bought a new MBP 13" Retina w. Mavericks installed (december 2013).
It ran like a dream, but when I tried to login via the guest account (for the guest time), it seemed to not go anywhere - freezing (w. the spinner still circling).
I held down the powerbutton until it powered up.
After this, i get to the login screen (w. mine + guest login), but nomatter if I log in as guest or my normal account i end up w. a blank grey screen after.
I've rebooted many times and tried resetting the PRAM, but with no improvement (as the "start process of the boot" is fine, until after the login).
There are no USB's or external things connected.
Any ideas? I did of course not have full backup :-((
Thank you in advance!!

Try booting into Safe mode (hold down shift while you start up). This takes five minutes to do a Dsik Utility (Repair Disk) then shows a special login screen and demands your username and password.
You can poke around and make sure things look ok. A few things are slower in safe mode, as only the most essential Drivers are loaded.
When you re-boot into regular mode, the start up may take a little longer as it rebuilds a few more things. Let us knoiw if that helps of not.

Stuck at grey screen after reboot

I seem to be stuck at the grey screen after a reboot of my server. Here are the symptoms and I'm wondering if anyone has experienced them before or has some idea of where to look:
1) Over the last couple of weeks, I've noticed the entire system freezing up for 10-20 seconds. The spinning pinwheel pops up and when my office is really quite, it sounds like either a fan is starting on the system or a hard drive is spinning up. Note that I've turned off all 'spin drives down when possible' in energy savings.
2) After the 10-20 seconds, a bunch of disk activity occurs and everything goes back to normal.
I've tried repairing permissions, checking for errors with the drive, etc. I've got two drives striped in Raid 0 (yes, the system is backed up--so I'm not worried about loosing data).
After a recent software update, I had to reboot it, and that's where it got stuck. Could be something there for some time, but my server usually runs for months at a time, unless an update requires a reboot.
Thanks for any help or suggestions!

Could you be more specific about what disks you used to boot with and exactly what programs you ran...
I cannot seem to get it to boot from the "Admin Tools" disk using the "D" key.
Also, when booting from the "Mac OS X Server" disk I can access Disk Utility, but do not see Raid Utility anywhwere.

Grey screen, after opening pdf from mail

Hello,
My mail program shows only a "grey screen" after opening a pdf file,
Now i can not open or see other recieved mails...
Has somebody the same probleme, or ideas?
Please help me:)

The PDF file may be damaged and is giving the PDF reader problems.
To get around this terminate and restart the Mail App.
To do this:
1. Press Home button
2. Double-click Home button to bring up the "Recent Apps" tray at the bottom
3. Touch and hold on the Mail icon until a "-" appears.
4. Touch the "-" on the Mail icon to terminate Mail
5. Restart Mail (do not attempt to reopen the PDF)

Hello my MBP 15" stops at grey screen after apple logo disappears

hello, my MBP 15" stops at grey screen after apple logo disappears, what can i do about this? ive tried booting into safe mode but screen turns blue with black lines also tried resetting NVRAM and PVRAM but still stops at grey screen, also tried using applejack, it shows no problems at all, says my disk volume is ok but the screen still stops at grey during start up, havent tried the installation disk thing because i dont have my installation disk with me

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use either of the techniques in Steps 1b and 1c to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 10. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 10
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 11
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 12
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

My new MacBook pro is stuck on grey screen after loading kies, My new MacBook pro is stuck on grey screen after loading kies

My new MacBook pro is stuck on a Grey screen after I downloaded Samsung kies on it. How do I solve this problem?

Hi there,
You may find the troubleshooting steps in the article below helpful.
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/ts2570
-Griff W.

My new iphone 5 is frozen, with the cord to computer symbol on the screen after failing to finish updating to ios 7. iTunes no longer sees the phone. I've tried rebooting the computer, rebooting the iPhone, but iTunes still doesn't see the iPhone.

my new iphone 5 is frozen, with the cord to computer symbol on the screen after failing to finish updating to ios 7. iTunes no longer sees the phone. I've tried rebooting the computer, rebooting the iPhone, but iTunes still doesn't see the iPhone.

If your computer doesn't see the phone when you plug it in, you may have to take it to an Apple Store.

Have reformatted my Imac using original discs (installed leopard (10.5)) tried to do the software update but it cant download the itunes update and when it gets to the configure update screen after restart for main update, it just gets stuck. HELP!

have reformatted my Imac using original discs (installed leopard (10.5)) tried to do the software update but it cant download the itunes update and when it gets to the configure update screen after restart for main update, it just gets stuck. HELP!
The configure bar gets about an 1/8 full and then just does nothing. I think its lists the update as combo update? cant remember with out checking.
I have tried to do the disk verify and repair but this has made no difference.
Please let me know what i need to do, I have reformatted the mac just to start over as was clogged with a lot of useless data, I had installed lion (10.7) from the app store previously and now cant seem to find a way to re install lion. I hope I dont need to pay for it again?

If you erased your hard drive, you'll need to reinstll OS X 10.6 Snow Leopard to access the App store. You won't have to pay for OS X 10.7 Lion again. Did you try booting to the recovery partition by holding the command and r keys down? If that's still there, you can reinstall OS X 10.7 from there.
If you're looking to install the current iTunes, you need OS X 10.6.8 at a minimum.
If you're still trying to update OS X 10.5 Leopard, you can download the combo update from here. Download, use Disk Utility to repair permissions, apply the update, then repair permissions again. That will take you to OS X 10.5.8.

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27" 2009 iMac is stuck on white screen after OS X Maverick update. How do I get past this White Screen? I have tried to use the PRAM reset, holding down Shift,Command, R, and P after turning off computer then when I turn it on, having those pressed until I see the apple symbol. I only hear one chime. Never get to a second chime. Thank you.

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Power Mac G5 stuck on grey screen after swapping machine

Greetings Friends,
I have changed my two HD out of one casing to another casing. Both HD worked fine, Both machines worked fine.
I have booted up the computer and now the computer sits on the Grey apple logo, with no loading wheel. After 2 mins, the fans kick into overdrive.
It does not boot.
I have tried alt + command + P + R, but it does not work
I have tried holding ALT down on start up of the machine, which directs me to a menu where I can select either one of my HD or the start up disc that is in the optical drive. I have tried selecting all of these with no success.
I then tried to swap all the internals back to the original machine to see if it still works, and now the same problem exists. Grey screen with APPLE logo, no boot.
Could any body give me any help or direction. I love these machines and would like to continue working with one of them as soon as possible.
They are a G5, 4 GB ram, OSX 10.5.8 & the other drive is 10.5.1.
Both have been working well until today.
Thanks.

Hello, first thing that comes to mind is a BAD HDD, does the other one boot with only the one original drive? Maybe I'm misunderstanding if it was added in the second slot or not!?

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Ok, I thought I was a Mac power user until today with over 20 years using them, but I'm stumped.
I installed Lion and had the now-famous "lost user account" issue. So I "added" my old account and everything seemed ok. But when I tried to use Aperture, it couldn't find my library, which is one of the main things I use the Mac for. Not finding any solutions after quite a bit of Internet research, I reluctantly did a full restore (from 2 days before Lion was launched). The restore took literally all of yesterday. When I woke up, I was greeted with a notice saying that the restore had been successful. Great, right? Not so fast.
Since I hit restart, the machine has been stuck on the grey startup screen. (I'm typing this on my iPad)
I am about ready to break out my trusty copy of Disk Warrior, but before I do I thought I would ask the friendly folks here if you have any helpful suggestions so I don't make things worse. Thanks in advance for your thoughts.

Well, I got off the grey screen by doing a force shutdown and re-installing Snow Leopard, in case anyone else is having the same problem. I'm now in the process of verifying that everything that was on my machine is still functional before I contemplate "upgrading" to Lion again. Needless to say, I recommend regular backups. I've been doing so for a long time and have never needed the backup until now -- I'm glad I have it!

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I'm sorry Neil, I'm working on a folio on Indesign, if I share the folio from Folio Builder (Indesign) to my account, and then I open adobe content viewer on my iPad, I can see the cover of the folio shared and I can download it.
Instead, with the same account on adobe content viewer (windows 8.1), I see nothing and I can not do any action.

Grey Screen after update - need help

Hi
My friend just called me - her macbook is stuck on the grey screen with apple logo - after she done the security updates and restarted.
She can boot into Windows XP (bootcamp) without any issues.
I'm going over there tomorow to help her out and was wondering if someone could give me a little guidance as to what needs to be done.
I guess I can try booting off of the instalation disc and reparing permissions, but after that I'm pretty much lost. Any help is greatly appreciated
Cheers

Hello,
I've had this problem twice, and each occurred after a security update.
What helped me was the following:
-Take out your powercord and your battery. Press the power button for about 5 seconds.
-Then, insert your battery and powercord, start the computer, and hold down AppleCTRL+PR.
From what I understand, one of these two steps resets the power management system on the macbook.
After you perform these two steps, your computer may still hang at the grey screen with the apple logo. However! Let it hang for about 5-10 minutes and it will automatically restart, and boot properly.
You can also try calling Apple support on your friend's behalf ... they were more than helpful.
Blackbook Core Duo Mac OS X (10.4.9)

Re: Weird grey screen after 10.5.2 update?

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