Re: What does this mean? Harddisk error. Hard disk1 3F1?

The error for (3F1) does not always refer to the harddrive on your laptop. It appears that it can also refer to the optical drive. I just finished troubleshooting the same error message on a dv6-6000 series - it works fine without the optical drive, but will not boot with the Optical drive in place. I have tried a couple replacement optical drives, all with the same error message. It appears that the motherboard has the issue, not the drive. ANY COMMENTS?

Hello mickietee,
I understand that your notebook is displaying an error message (3F1), and I would be happy to assist you in this matter!
The first step I recommend is to follow this document on Using Windows 7, how do I run CHKDSK?or How to Scan & Fix Hard Drives with CHKDSK in Windows 8. This should help to check for hard drive errors, and repair them for Windows 7 or 8. Once updated, please use the HP Support Assistant (for Windows 7 or Windows 8) to ensure that all of your system's drivers are up to date.
If the issue persists, please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assis​t.html
I hope this helps!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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