Re: Will broadband speed increase if i update to B...

Dont waste your money. The best thing you can do is leave BT and find a provider who is not just after taking your money and not providing you with the service you are paying for. This is what BT do and not much more.

laplands wrote:
The best thing you can do is leave BT and find a provider who is not just after taking your money and not providing you with the service you are paying for.
Let us know when you find said charity.
You can click the white star next to this message if you think it was helpful.

Similar Messages

  • Will broadband speed increase if i change to infi...

    Well here i am again.
    posted topic on broadband forum will my line speed increase if i change to infinity - as infinity speed up to 78 Mb/s now available on my line - According to BT ?
    was skeptical - but decided to order BT infinity and report back
     Herein is report.
    Order accepted - line siutable for infinity.
    Open reach engineer came to connect me this morning.
    Guess what? back to my old broadband at 0.5 Mb/s
    Unable to connect me to infinity, signal refused to sync apparently.
    Openreach engineer thinks i have too much copper wire btween me and the fibre optic cabinet - 6.7 kms he reckons. whivch was my point originally but asuccession of BT departments assured me Infinity was available and would work on my line .
    so iam back where i started. although i do know now where my nearest cabinet is
    left with just a few questions really ?
    Why did BT write to me suggesting change to infinity?
    Why on BT site if i type number in does it say Infinity availableup to 78 Mb/s?
    why did BT sales accept my order without apparently checking line speed?
    Has anyone any thoughts on my next move?
    Presumably Bt sales will come back to me .
    The whole saga reflects badly On BT

    i seem to be repeating myself here here is what the checker says:- 
    Your broadband checker results
    Broadband option Broadband speed range When you can get it ActionBT Infinity Superfast fibre optic broadbandGreat news! You are eligible for superfast BT Infinity.BT Total Broadband BT Total BroadbandThe speed prediction we have provided is an estimate, however download speeds can vary and the actual download speed will fall between a range. This is generally within 1-2 Mb higher or lower than your estimated speed quoted.
    78.5Mb download
    20.0Mb upload
    Now
    Learn moreLearn more
    Between 1.0Mb and 3.5Mb
    (Estimated speed: 1.0Mb)
    Now
    Learn more
    BT always offers you the best speed possible on your line.The speed prediction we have given here is an estimate, however download speeds can vary and the actual download speed will fall within a range. The range is an indication of the speed that other similar lines across the UK have achieved for their broadband service; this is generally within 1-2 Mb higher or lower than your single estimated speed quoted.
    The actual speed is dependent on several factors such as the product option you choose, the processing power of your computer,how many people are using your broadband connection at the same time,whether you use a wireless or cable connection,the speed of the websites that you visit and how we're managing the network. Speeds can be lower at peak times - peak times are evenings and weekends.
    In the first ten days you may see your speed go up and down. When using a postcode only (rather than a telephone number) the checker results are less accurate. It uses a best guess of where you live based on the centre point of the postcode and not the exact routing of the line to your address, and so the result must be treated with caution. When we are able to provide a date for future fibre availability, it is indicative only and subject to change.''
    The fact is this is not the case , the Bt wholesale checker for my number gives a similar reply:

  • Core speed increase after BIOS update

    Hi everybody! My notebook is a Compaq Presario V5025EA with Mobile AMD Sempron 3300+ (Albany) and 2x256 DIMM banks. Since I recently updated the BIOS from version F.41 to version F.54, I'm having some troubles. The core-temperature is now about 88°C, the fan became very noisy and often the notebook shuts down automatically (I think cause the too high temperature). Trying to understand the cause of that, I noticed these differences in the CPUID report, before and after the BIOS update: - With BIOS F.41
    Core Speed: 796.0 MHz
    Multiplier x FSB: 4.0 x 199.0 MHz
    Stock frequency: 2000 MHz - With BIOS F.54
    Core Speed: 1989.9 MHz
    Multiplier x FSB: 10.0 x 199.0 MHz
    Stock frequency: 2000 MHz 
    Is this core speed change normal? Is it the cause of the high temperature? What can I do to mantain it in accettable ranges? I tried to downgrade till to BIOS F.41 A (the F.41 isn't available on this site), but nothing changed. In the BIOS there aren't unfortunately any options  to customize the CPU speed.
     Thank you in advance for your assistance.

    Your laptop uses the original AMD64 system which was the first to have an integrated memory controller called the hypertransport bus. Strictly speaking there is not a front side bus as such. Nothing has changed in your system, the new BIOS is reporting the situation more accurately. On AMD laptops there are always heat issues. The new BIOS may have changed the way the fan works or it may just be time to go in there and clean out around the heatsink and fan and apply new thermal compound. I see a lot of laptops and older AMD models always run hot. Even new ones run hotter than their Intel cohorts. You do not see as many older AMD laptops; they generally die before they get old (to paraphrase The Who). You need to keep the fan vents elevated and perhaps consider a notebook cooler and also do the clean-out and new thermal compound thing as suggested above. Also be sure AMD Cool 'n Quiet is installed and enabled. Open the system applet (I assume you use Windows XP) and see the noted clock speed. You should be showing about an 800 mhz clock speed most of the time rather than the full 2000 mhz. This will tell you the processor is properly downclocking when it is not under load. Also check the properties of the processor driver in the Device Manager. It should show up as amdk7.sys and not just processor.sys. This will tell you the proper processor driver is installed.

  • Re: Broadband speed increase request

    hello
    new to this forum - please forgive me cos i'm sure it's bound to show.
    anyway this problem - i has it :/
    i upgraded to the bt fibre optic unlimited 40meg package a few months ago and all was running fine with a fairly consistant 36meg download speed (bt speed test) till just over a week ago.
    it's dropped to a maximum 7meg speed download and 8meg upload (again bt test).
    now on some speed tests (.net or checker.thingy.blah) that's as low as a 3 or 1.5meg download speed.
    i'm sure you don't need me to tell you it's rediculously slow - i couldn't watch the f1 coverage on iplaper because of buffering issues every 30 seconds.
    anyway it's a similar story to what i read on page1 - i'm about 200 yds from the exchange and my hub is apparently about 2km up the road in the oposite direction. the cable doubles back on itself to reach me.
    no idea if that's relevant though.
    anyway bt engineers and call centre alike seem baffled.
    it's been going on for over a week and i've sat through 3 appointments with engineers (which is a bit yikes at 5hours a pop).
    anyway i see on page one that the adsl test results would be helpfull so i'll do that now:
    Download Speed4.42 Mbps
    Upload Speed7.21 Mbps
     Upstream Rate IP profile on your line is - 10 Mbps
    got these results then noticed more info might be needed but i have to wait for the interval to ellapse so i'll come back in a bit.
    anyway any help/advice would e appreciated by myself and whichever engineer next gets sent out...
    thanks

    ok i'll recount the story so far:
    *all speed test numbers will be referenced in 'bt speedtest' results.
    friday 25th: all fine with generous 37 meg download speed.
    saturday 26th: dropped to 7meg down. call centre called. modem rebooted. router rebooted. allow 24hrs for changes to take.
    sunday 27th: no change. call centre called and engineer apointment made.
    monday 28th: engineer comes and spends several hours fiddling leaves and asks that 48hrs pass for changes to take.
    wednesday 30th: no changes have occurred - 7meg download persists. call centre called again modem restarted and router restarted. no change. engineer booked again for friday.
    friday 1st june: same engineer arrives again and spends several more hours 'lifting and shifting' at the hub testing the 'through put' speed. changing the routers username and using various tests all resulting in no change at which point he tells me to tell the call centre in his opinion it's an 'assurance fault' and to get a 'triage case' raised.
    saturday 2nd june: call centre called and engineers notes passed on. more changes made at the exchange - allow 24hrs for changes to take.
    sunday 3rd june: no change - call centre calls back and makes another apointment for an engineer to visit.
    monday 4th june: engineer does not visit so i call the call centre to ask why. 'work is being carried out at the exchange/hub and a home visit is not required' apparently. nice - they could have let me know. expecting a call today (june 5th) to check if any chane has occurred.
    it hasn't improved by the way.
    that's the story thusfar.
    i'm still having no luck finding my adsl settings page - could someone please let me know which settings on which page they are listed?

  • Broadband speed increase request

    In currently recieving around 6mbps
    Ive had my line tested my a BT engineer and he said i should be recieving at least 15mb - 20mb download speed on my line (this is when i was with a previous internet provider)
    He said my line is a great quality line and i should be getting a much better speed than i am currently getting
    Could a moderator please send me a request for my details and possibly get this sorted out as im paying way to much a month for 6mb.
    My exchange is basically outside my front door
    Ive called up customer support and they havnt been exactly helpful with my issue
    Thanks
    Shaun

    Ok so there is only 1 socket in my home and ive connected it directly behind the faceplat as instructed from the BT customer service team testerday with the same results
    here is the information requested yesterday
    Line state
    Connected
    Connection time
    0 days, 00:01:25
    Downstream
    7,616 Kbps
    Upstream
    448 Kbps
    ADSL Settings
    VPI/VCI
    0/38
    Type
    PPPoA
    Modulation
    G.992.1 Annex A
    Latency type
    Interleaved
    Noise margin (Down/Up)
    16.3 dB / 19.0 dB
    Line attenuation (Down/Up)
    12.9 dB / 6.0 dB
    Output power (Down/Up)
    15.9 dBm / 1.4 dBm
    Loss of Framing (Local/Remote)
    0 / 0
    Loss of Signal (Local/Remote)
    0 / 0
    Loss of Power (Local/Remote)
    0 / 0
    FEC Errors (Down/Up)
    0 / 0
    CRC Errors (Down/Up)
    1 / 5
    HEC Errors (Down/Up)
    0 / 0
    Error Seconds (Local/Remote)
    1 / 1

  • Broadband speed increased with new hub

    Thought some of you might be interested in this tale.
    Have been with BT since June 2008. I was supplied with Hub V1.5. For nealry 5 years speeds were Ok-ish. 5-6mbps download. Nothing special but I was Ok with it.  A few weeks ago speed dropped to 2.5 ish - for no apparent reason.  Phoned help line and went through usual  checks about filters, position of hub etc etc. Nothing in my flat had changed, but the speed had dropped.  This happened , I assume by coincidence  when I upgraded from option 1 to option 2.  A few days later I decided to send an E mail telling BT of my woes. I had an almost immediate reply back syaing  that the problem was my Hub and it was not compatible with the line.  A new one would be sent.
    Two days later Hub V3 arrived. Plugged it in - now get 16.5 download speed.
    A neighbour in an other flat  was getting abot 4 download speed - she rang up BT and got a new Hub v3 and has same speed as me.
    So at the moment - all is well - and well done BT

    Glad to hear your good news
    If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

  • Slow broadband speed for a while

    Hello,
    We had speed problems with our broadband last year, eventually an engineer came out and modified the socket so it looked like this:
    Which is the I-plate/BT accelerator socket?
    After a few days, our broadband speed increased to this level:
    However, sometime late last year. Wester Power Distribution were performing some maintenance work on the power cables outside. During this work, the power was cut a few times and unfortunately it interrupted our broadband signal. Despite performing a power-cycle test on the router and connecting the ethernet cable to a different port, the only way to get the internet working again was to reset the router and input the login details etc again. Even though this happened qute a few months back, our broadband speed still hasn't returned to its previous speed. Here's the latest speedtest which was done today:
    I thought that once the router maintained a constant connection to the exchange for over a week, the DSL connection rate and IP profile would increase. In such a case, why has my connection rate remained low?
    Thank you.
    Emyr.

    Could you post your Router ADSL stats with show detail selected. Ppl will be able to help better then.
    Check your exchange or major service outagesIf someone has given a helpful answer, please click on their Ratings star on the left-hand side. ***

  • Will a new router increase my broadband speed in this configuration

    How much (if at all) can I increase my broadband speed by getting a faster router. Here's my config:
    DSL line --> DSL modem --> Lynksys BEFSR41 Router --> Ethernet cat-5 wiring in house --> TimeCapsule WiFi
    The computers using this network are an Intel iMac (10.6), a PowerPC iMac (10.4), and two Intel MacBooks (10.6).
    The modem/router are located in an in-wall distribution box in a utility room. I want to keep the hardwired ethernet available in case the WiFi quits temporarily. The TimeCapsule is in a good location (top shelf bookcase on first floor) for coverage of my 2-story house. In principle could eliminate the Lynksys modem, and use the TC as the primary router, but it would be difficult to physical locate the TC where it could both distribute to the house ethernet and have good radio reception.
    Testing via the hardwire ethernet (using Speakeasy and speedtest.net) shows download and upload speed 1.27Mbps and 0.32Mb/s. My ISP is pacbell.net. I get the same result via my W-Fi. Speedtest.net tells me my result is about 40% of the average for pacbell.net to my zip code 94301.
    I've heard there are much faster routers than the BEFSR41, but I don't know if my internet speed is limited by my current router or by pacbell's DSL service.
    Any insights would be appreciated.

    Will a new router increase my broadband speed
    No...your speed is only going to be as fast as your weekest link, which in your case is the DSL modem and the connection speed package you subsribe to.

  • Will I get a speed increase with Infinity?

    I currently have the standard broadband unlimited and get about 3-4MB download speed.
    Is upgrading to infinity likely to give me any speed increases?
    Matt

    Hi canhefixit,
    With ADSL (ADSLMax, ADSL2/2+) broadband the BB signals run from your local exchange to your property all the way via a copper phone line. This is why the further away you live from your local exchange the slower your broadband will be.
    BT Infinity is BT Retail's brandname for fibre broadband.
    Depending on what Openreach fibre infrastructure has been rolled out in your area will depend on what speeds you are likely to get.
    The main fibre technology that is being rolled out around the UK is FTTC (Fibre To The Cabinet) fibre technology.
    FTTC allows currently allows speed of upto 80mbps dependent on what Infinity package you are on and how far away you live from the FTTC Dslam cabinet.
    FTTC works by installing a Dslam cabinet that is linked to your existing pcp. The new FTTC cabinet is connected to the local exchange via a fibre cable and then your property is connected to the cabinets via the existing copper phone line.
    So for FTTC the external layout would be (simplified)
    Local exchange >> Fibre Optic Cable >> FTTC Dslam Cabinet and existing PCP >> Existing Copper phone line >> Property
    For FTTC the speed is dependent on how long your copper phone line is from your property to the cabinet. The further away you are from the cabinet the slower the FTTC broadband will be. Line quality also play a part.
    FTTP (Fibre to the Premises) fibre broadband technology has also been rolled out in certain areas in the UK. This allows speed of upto 330mbps and requires a Fibre Optic cable to run all the way from a FTTP enabled exchange to your property.
    To find out what Fibre broadband speed you maybe able to get enter your BT landline number into http://dslchecker.bt.com/adsl
    In the grid there will be WBC FTTC ( if available to your property) and will be given an estimated speed.
    It will also tell you what exchange you are connected to and what pcp (cabinet) you are on.
    If you don't have a BT recognised phone line then you can try using your address by going to http://dslchecker.bt.com/adsl/ADSLChecker.AddressOutput It won't be as accurate as using the phone number but should be accurate enough.
    Hope that helps and makes sense.
    Cheers
    jac_95 | BT.com Help Site | BT Service Status
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    Please let other members know by clicking on ’Mark as Accepted Solution’
    Try a Search
    See if someone in the community had the same problem and how they got it resolved.

  • Will I see speed increase with thunderbolt/Ether adapter?

    I have a 2012 Mac Pro connected to my network with Ethernet cable: MP > router > cable modem. Cable and modem are 10/100/1000.
    Apple makes a Thunderbolt / Gigabit Ethernet adapter (http://store.apple.com/us/product/MD463ZM/A/thunderbolt-to-gigabit-ethernet-adap ter).
    Anyone know if I might see any noticeable speed increase to the Internet switching from my Ethernet port out, to Thunderbolt port out using this adapter?
    My broadband is 30 Mbps down, 5 Mbps Up, btw.
    Thx!

    Most devices that are serving as the Ethernet Switches are only 100BaseT capable. That is why I said "choose" to go up to that speed. (Some folks, like me, have to go out and buy Gigabit-capable switches.) Apple Routers (they don't make Just a Switch, but you can configure a Base Station as a Switch) are Gigabit-capable.
    My modem, router Ethernet ports are both Gigabit capable and I'm using the best wire I could get Cat 6.
    The longest cable is 50 feet.
    If all 8 conductors are crimped into the connectors with all 8 wires in use, you are all set. Cables that use only two pairs of wires instead of four pairs will not work.
    Check by using Network Utility.app to see if you are already using Gigabit Ethernet speeds. If you ARE, then you should also configure Jumbo frames. If not, you can manually configure it to Gigabit speeds, Full duplex with flow Control, but if it cannot, for same reason, connect at that speed it will not fall back, it will fail to connect.

  • Will system ssd increase fcp 6 rendering speed?

    I have a mac pro 3.1, 8 core, 10G ram, running leopard 10.5.8 on a mechanical hd.  Would replacing it with a good SSD increase rendering speed in FCP 6 to any significant degree ?

    To the extent that the OS and app code will be available more quickly, yes rendering will speed up. What's important to remember is that FCP rendering is not solely dependent on disk I/O (or core count for that matter) when it renders. I'm going to try the same thing but I'm looking for inches, not yards.
    If you decide on giving it a go, I'm say consider an upgrade to Snow Leopard (10.6.8) at the same time since it's a code shrink release and will give you a little speed as well.  I'm planning on a 256GB SSD since I want my Library on SSD too so the Application Support folder is fast as well (and it's large) as well as OS, Apps, and a lot of free space.
    Another place I'm looking at SSD for is a Compressor buffer since it is my opinion that Compressor is often disc-bound and will may speed up with a faster target disc. It sure did back in the G4 days.
    Hope this helps

  • Broadband speed has dropped quite considerably

    Hi,
    I usually have a 12-16mb speed with total broadband option 3 package in my area, but it has dropped to below 3mb. I've done a BT speedtest without result as it leaves a message it cannot complete the test.
    I have recently updated my cables after a previous issue, and my cable plugs directly into the test socket.  I am not using an extension
    Here are the ADSL details (downstream seems very low)
    ADSL line status
    Connection Information
    Line state
    Connected
    Connection time
    0 days, 07:34:29
    Downstream
    3,072 Kbps
    Upstream
    440 Kbps
    ADSL Settings
    VPI/VCI
    0/38
    Type
    PPPoA
    Modulation
    G.992.5 Annex A
    Latency type
    Interleaved
    Noise margin (Down/Up)
    16.8 dB / 26.1 dB
    Line attenuation (Down/Up)
    33.5 dB / 16.0 dB
    Output power (Down/Up)
    18.6 dBm / 1.3 dBm
    Loss of Framing (Local/Remote)
    0 / 0
    Loss of Signal (Local/Remote)
    0 / 0
    Loss of Power (Local/Remote)
    0 / 0
    FEC Errors (Down/Up)
    371 / 0
    CRC Errors (Down/Up)
    0 / 0
    HEC Errors (Down/Up)
    0 / 0
    Error Seconds (Local/Remote)
    0 / 0
    The event details:
    Recorded events Time and date Message
    Oct 27 20:05:06 2013(27162.310000) Admin login successful by 192.168.1.64 on HTTP
    Oct 27 20:04:00 2013(27096.650000) Admin login FAILED by 192.168.1.64 on HTTP
    Oct 27 20:02:58 2013(27034.920000) Admin login FAILED by 192.168.1.64 on HTTP
    Oct 27 19:19:58 2013[24458.520000] klips_error:ipsec_tunnel_start_xmit: ip_send() failed, err=-1
    Oct 27 16:01:06 2013(12522.640000) HTTP server returned error 404
    Oct 27 13:01:54 2013[ 1774.790000] klips_error:ipsec_tunnel_start_xmit: ip_send() failed, err=-1
    Oct 27 12:34:01 2013( 97.560000) WGET: Error connecting to host https://pbthdm.bt.motive.com/cwmpWeb/CPEMgt (66.193.112.93:443)
    Oct 27 12:33:27 2013( 85.640000) RTNL: Received ERROR reply 'No such process' for message type 0x19
    Oct 27 12:32:58 2013ERR 2003-01-01T00:00:35Z cwmp: mt_cwmp: session error: Could not resolve host
    Oct 27 12:32:57 2013( 55.500000) HTTP server returned error 404
    Oct 27 12:32:48 2013( 46.450000) danube_dsl_ioctl:88: Failed ioctl 250 errno 22
    Oct 27 12:32:48 2013( 46.450000) danube_dsl_ioctl:88: Failed ioctl 255 errno 22
    Oct 27 12:32:48 2013( 46.450000) danube_dsl_ioctl:88: Failed ioctl 290 errno 22
    Oct 27 12:32:48 2013( 46.450000) danube_dsl_ioctl:88: Failed ioctl 270 errno 22
    Oct 27 12:32:48 2013( 46.370000) danube_dsl_ioctl:88: Failed ioctl 250 errno 22
    Oct 27 12:32:48 2013( 46.370000) danube_dsl_ioctl:88: Failed ioctl 255 errno 22
    Oct 27 12:32:48 2013( 46.370000) danube_dsl_ioctl:88: Failed ioctl 290 errno 22
    Oct 27 12:32:48 2013( 46.370000) danube_dsl_ioctl:88: Failed ioctl 270 errno 22
    Oct 27 12:32:31 2013( 29.770000) DVA started
    Oct 27 12:32:30 2013( 28.360000) sys_if_stats_reset failed for atm0
    Solved!
    Go to Solution.

    Have you been having problems with router dropping connection or manual resets or a combination of both?
    I think you are in a banded profile because of the drop/resets but if you maintain a stable connection 24/7 for 3/5 days the banding should release automatically with noise margin falling and speed increasing. If you get to 3+days connection time and still 3072 then repost your stats and mods will help you get out banding
    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
    If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

  • Very slow broadband speeds

    Hello
    My first post, and I'm hoping that someone will be able to help me with this.
    For a few days now, I've been experiencing very slow broadband speeds (100kbps or less), in contrast to the 1.5 - 2Mbps that I would usually expect to get.  I've been on hold to BT technical support for some time, and have got through twice, on both occasions being told that this is a widespread issue and to wait until the next day. However, I'm not seeing any improvement.  I'm aware of the problems in Edinburgh and the North of England,but I'm in East Anglia.
    speedtester.bt.com shows:
    Your configured download throughput speed for this service is 135 k
    and then:
    Two consecutive attempts have failed to initialise an Assured Rate session for your service.Please raise a fault with your service provider stating that the Performance Tester tool indicated a problem with initialising your Assured Rate session. <script type="text/javascript">// paintProgressAndMessageTestBar(-1,""); paintProgressAndMessageOnBar(-1,'An Error has Occured! '); // </script>
    My hub stats are:
    ADSL line status
    Connection information
    Line state Connected
    Connection time 1 day, 13:59:54
    Downstream 1,504 Kbps
    Upstream 448 Kbps
    ADSL settings
    VPI/VCI 0/38
    Type PPPoA
    Modulation ITU-T G.992.1
    Latency type Interleaved
    Noise margin (Down/Up) 15.0 dB / 19.0 dB
    Line attenuation (Down/Up) 60.0 dB / 31.5 dB
    Output power (Down/Up) 16.6 dBm / 11.9 dBm
    Loss of Framing (Local) 0
    Loss of Signal (Local) 0
    Loss of Power (Local) 0
    FEC Errors (Down/Up) 4586 / 92
    CRC Errors (Down/Up) 297 / 2147480000
    HEC Errors (Down/Up) nil / 72
    Error Seconds (Local) 221
    I hope this is enough information, but I'll happily supply anything else if I can.  The uptime of 1.5 days is the time since I was advised to restart / reset to defaults etc.
    Thanks for any help.
    Deej.

    Once a line is stable and working well, it's best left running 24/7
    Interventions like resets, replacing accelerators, unplugging the router etc. will cause line "flapping"
    And the dslam sees this as instability, and in turn the BRAS lowers the IP profile ....
    This is done to achieve stability, and decrease throughput purposefully, all done automatically.
    What you have to do, is cure any line noise, plug directly into the master or test socket behind the NTE
    faceplate, leave it connected and wait for the throughput to increase.
    Very often a rock bottom IP may need a kick to get it out of the doldrums.
    Eventually the noise margin will decrease, sync will increase, and IP profile go up.
    Depending on how long the line has suffered impulse noise, will determine the time for SNR to come down.
    Regardless of which type of phone you used to test quietline ... hum or crackle is a no-no.
    It may be the cause of the problems.  It could be REIN on the network portion of the connection or dslam
    crosstalk, either way it needs to be reported as line noise before you can count it out of the equation.

  • Portege M400 freezes, screen goes black and fan speed increase when moved

    Can someone please help me?
    I recently received the Portege M400 from a friend 4 days ago and reformatted to Windows XP Tablet edition.
    All was going well until I wanted to move the laptop to my coffee table, but as soon as I move the laptop it freezes, the screen goes black and the fan speed increases dramatically!,
    So far I have had no success in fixing this problem and I much appreciated is some one could help me!

    Hi there,
    I have the same laptop. Bought it from a friend also! That was a year ago. It was working perfectly till 6 months ago when I had it going 100% like yours. Screen freezes, fan speeds up and hangs up once it is moved. Recently, even if it doesnt move it hangs up also. I have tried many things like reinstalling drivers and Windows.....etc.
    I dont think it is Windows problem or drivers problem, because if you run BIOS and try to move the laptop, it also hangs up!!
    Tried updating the BIOS, also no benefit. I ended up opening the laptop and having a look to the motherboard (thinking that I could see something that I could fix!! But again, did not get any results.
    I tried also disconnecting peripherals one by one to see whether I could spot the problem, I disconnected the battery, the hard disk, the optical drive, the wirelss modem (from inside), memory, and even the bluetooth, but could not spot the culprit.
    I believe now that the problem is basically the motherboard (sort of wear and tear insulation problem) and it is beyond my humble expertise.
    I am sure if I would contact TOSHIBA, they would not be of much benefit as I am a second hand user. And if I try to buy from them a main board, they will charge me hell of money.
    I hope that this is helpful for you to avoid you wasting your time like me.
    Please if you would come into any progress, let me know. Likewise, I would be happy to update you.

  • Broadband Speeds

    Until recently i have been achieving broadband speeds of between 6.0MB and 7.1MB over the last 12 months
    See copy of speed test done on 17th May 2011
    We have had work done recently at our exchange Knock Belfast and the broadband checker results have shown I should now be able to get 15MB to 17MB broadband speed
    I have been on the phone a couple of times regarding this and have noticed far from increasing speed my broadband speed has substantially reduced. Speed reading today 04/06/2011 3.4MB
    Unhappy customer
     I would also draw your attention to Ofcom's
    2010 Voluntary Code of Practice: Broadband Speeds
    FAQ
    Test1 comprises of Best Effort Test: -provides background information.
    Download  Speed
    6107 Kbps
    0 Kbps
    7150 Kbps
    Max Achievable Speed
     Download speed achieved during the test was - 6107 Kbps
     For your connection, the acceptable range of speeds is 600-7150 Kbps.
     Additional Information:
     Your DSL Connection Rate :8128 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
     IP Profile for your line is - 7150 Kbps
    If you wish to discuss these results please contact your ISP.
    If you are experiencing problems with specific applications, servers or websites please contact your ISP for assistance.
    Your test has completed please close this window to exit the performance tester.
    Please visit FAQ section if you are unable To understand the test results.
    Your broadband checker results
    Broadband option
    Broadband speed range
    When you can get it
    Action
    BT Total Broadband Faster BT Total BroadbandYou can get our fast and reliable broadband with speeds of up to 20Mb. The speed prediction we have provided is an estimate, however download speeds can vary and the actual download speed will fall between a range. This is generally within 1-2 Mb higher or lower than your estimated speed quoted.
    Between 10.0Mb and 19.5Mb
    (Estimated speed: 17.0Mb)
    Now
    Learn more
    BT Infinity is not currently due to be rolled out in your area within the next 6 months. Register your interest and we will keep you up to date about the BT Infinity rollout.
    Register Interest
    BT always offers you the best speed possible on your line.The speed prediction we have given here is an estimate, however download speeds can vary and the actual download speed will fall within a range. The range is an indication of the speed that other similar lines across the UK have achieved for their broadband service; this is generally within 1-2 Mb higher or lower than your single estimated speed quoted.
    The actual speed is dependent on several factors such as the product option you choose, the processing power of your computer,how many people are using your broadband connection at the same time,whether you use a wireless or cable connection,the speed of the websites that you visit and how we're managing the network. Speeds can be lower at peak times - peak times are evenings and weekends.

    according to the btspeedtester results you have posted you are on adslmax up to 8mb and you have the max connection of 8128 with the correct profile of 7150 and throughput looks fine.
    your exchange may have been upgraded check here http://www.samknows.com/broadband/exchange_search but it could be weeks or months before BT are in a position to rollout the changes to all the customers on that exchange.  normally you would get an email from Bt advising the exchange upgrade but even then it could be a few weeks as the rollout is phased
    if you get upgraded your modulation will change from current 992.1 to either 992.3 or 992.5
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