Re: will I be charged by my cell phone company for...

I have a similar question, I used the Skype to Go number from my O2 mobile and the network charged me for each of the calls even though I have unlimited landline package. They said they don't consider the access number as a landline, can you please advise on this.

uhstud2215 wrote:
They said they don't consider the access number as a landline, can you please advise on this.
Please file here and specify your carrier. Thank you.
contact customer service
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

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Will anything show up on my cell phone bill?

1) I'm using skype wifi to call another non-skype mobile or land line.
Will anything show up on my cell phone bill?
2) I'm using skype non-wifi to call another non-skype mobile or land line.
Will anything show up on my cell phone bill?
Thanks!!

There still won't be a charge, FaceTime calls can only take place over wifi so there won't be any mobile charge to either you or the recipient. The only charge is what your internet service provider charges you for your wifi/broadband connection

If I buy the iphone 6 contract free T-Mobile, is he also unlocked? Can I use in Brazil with my cell phone company from Brazil? thanks

If I buy the new iphone 6 here in US, as a contract free T-Mobile, is he also will be unlocked? Can I use in Brazil with my cell phone company from Brazil? thanks

Some users are reporting their contract-free T-Mobile iPhone 6 is unlocked, others are saying that they had to activate on T-Mobile and use their network for 40-days to get T-Mobile to unlock the iPhone.
It would be wise to wait for the release of the Apple unlocked models.

How much time I had to charge my new I phone 5s for first time?

How much time I had to charge my new I phone 5s for the first time?

I would say that is a matter of judgement
If we are being pedantic it may noteven need a charge initially in that case ,it may have sufficient power ,
assume we are ok with the green battery being full green for 100% charge

My printer won't print from my computer but will from my i-pad or cell phone. Ugh.....

I have a Gateway Laptop. My new HP printer will print from my cell phone and I-Pad all day long.But the stinking thing will hardly ever print from my laptop! So frustrating.And when I do find some pages to get help I can't print the darn thingsoff to check as I go...... Help

I have a Gateway Laptop. My new HP printer will print from my cell phone and I-Pad all day long.But the stinking thing will hardly ever print from my laptop! So frustrating.And when I do find some pages to get help I can't print the darn thingsoff to check as I go...... Help

Will there be charging to my local phone bill?

I signed up for the unlimited call package to call landlines/mobiles. So is the connection fee still applicable? And will there be any charge to my local phone bill. As I see no decrease of the minutes usage from my phone bill after I start to use Skype to call landlines/mobiles.

iMessage uses DATA, not SMS/MMS services.
What can and does happen, is if for some reason the data has any issues, the messages will and can be sent as an iMessage AND SMS message, showing up on your bill.
I often get duplicate messages - sent (received on my end) as Text and iMessage.
Sprint, like all carrier reps, don't usually know much about what they're talking about.
Here's a test: turn off cellular data, connect to WiFi, and send some iMessages. Mark the date and time the messages were sent. Check your bill. There will not be any SMS charges showing on the bill, since iMessages were sent as data, not SMS/MMS.

Acrobat X will not convert JPG from a cell phone camera to pdf.

One our PMs took some photos with his camera phone and Acrobat doesn't do anything when you try to convert the jpg to pdf. If we try to combine in Acrobat, the process starts, the Combine box opens and shows the files, but when you click on combine files Adobe pops a message saying that Adobe has stopped working and closes the program, searches the Internet for a solution, and finds, NOTHING. Which incedentally is what the seach finds in this forum, NOTHING, even if you search for Adobe.
So I call customer service, and for the first time in years, I'm told that the maintenance we purchased only covers installation. Seriously? I am now convinced, as is my corporate IT department, that Adobe is overpriced and under serviced. Not to mention the push to eliminate the individual products and force us to purchase expensive suites. Really?! Did you already forget about Microsoft's legal woes for bundling software?
I will never again purchase nor recommend Adobe products.
If someone else is having this problem, good luck.

Hi David, and thank for responding. We have volume licenses for an enterprise version of Acrobat Pro X. (See email below.) It was for 2 years of maintenance and included upgrades. As for the photos, we copied them from the camera to the desktop. We can print them to Adobe and I can convert them to bmp and then convert them to pdf. However, I cannot convert the jpg to pdf directly. Adobe stops running and Windows closes the program. I can successfully convert other jpg photos though. This is the case on two different PCs. We run Windows 7x64. I don't know what is different with the jpg from the Samsung 350 Windows phones that causes this anomaly. Any ideas would be welcomed. Thanks!
Brian
From: Ali Emami [removed by moderator]
Sent: Thursday, September 24, 2009 11:30 AM
To: Brian Baldwin
Cc: Kitt Penn
Subject: RE: Adobe's Volume Licensing Program
Good morning Brian:
It was pleasure speaking with you. . Thanks for your valued request. I called Zones and I talked to Kitt Penn 253-205-3867 who will be happy to assist you with a price for:
39 seats 2 years Upgrade plan for Acrobat 9 Pro
Thanks and wish you a very happy day,
ALI
Ali Emami
Adobe Systems Incorporated
CLP Core Business Team-Western Region
1-800-846-2481 Ext 7425
[removed by moderator]
Brian Baldwin, PM
Project Coordinator
Schuff Steel - Phoenix, AZ
PL: 602 452-4420
Fax: 602 251-0325
[removed by moderator]
web: www.schuff.com

Do you value customer service in a cell phone company?

I am a military member currently living in Arlington, VA. On August 10, 2013, I visited the Verizon Wireless at Fashion Centre store at the Pentagon City Mall (1100 S Hayes St., Ste 3032, Arlington, VA 22202). I visited the store because my cell phone, Droid RAZR, was displaying a blank screen when powered on, rendering it impossible for me to utilize the phone. The phone was a refurbished model because the original purchased in September of 2012 failed in December 2012. The refurbished phone had issues from the get-go, but with my military travel and irregular work hours, getting to the store during a time when it was both open and my phone was acting up, was extremely challenging.
Upon entering the store (Verizon Wireless at Fashion Centre) on the afternoon of August 10, 2013, I was greeted by the manager, Ms. L. After explaining my situation with the phone to Ms. L, she indicated that there was nothing she could do because she believed that the damage was my fault. I reminded her that it was a refurbished phone, meaning it was not new and had been repaired previously. After arguing with me in an inappropriately loud tone and repeatedly calling me a “liar” for stating that my phone had been acting up for a significant amount of time, Ms. L stated that she would upgrade me a year early to a new phone, but that I couldn’t have an Apple model phone. She indicated that new phones would be coming out the following week and that I might want to wait to make my choice until I saw them. Ms. L provided me with her personal cell phone number in case I had questions. I thanked her immensely for agreeing to assist me and agreed to return to the store early in the next week to make my selection.
I called Ms. L on Monday August 12, 2013 to inquire about whether or not the new phones had come in yet. She stated that they had not. Wednesday August 14, 2013, I visited the store to make my selection because my phone had stopped working entirely and I could not wait any longer. When I arrived at the store, Ms. L refused to come out from the back room. Her employees stated that she was out at lunch. I worked with one employee, Paula, to find a phone that would work for me, though I was extremely disappointed that I was not allowed to get the iPhone. We finally settled on the Galaxy SIII.
When I went to purchase my new phone, Paula set me up with another employee, Dionne, for check out. Dionne lacked any sort of professionalism. She had multiple facial piercings and was dressed in a totally inappropriate manner for her job. During our interaction, she got up and wandered around to talk to other people on several occasions without saying a word to me. I asked her to move all of my pictures and contacts from my old phone to my new phone because I was unclear how to do that myself. She told me that she had done so. I also asked her to remove everything from my old phone at the end of the process so as to make sure all of my personal information was cleared off. To this day, I am not confident Dionne even heard half of what I had asked her to do because she was getting up so frequently. After making an approximately $150 purchase (phone, case, and charger), I thanked Dionne and Ms. L, who had finally emerged from the back room, and departed the store.
When I arrived home that evening, I found that I was missing approximately half of my contacts and over 150 of my pictures. Dionne had neglected to transfer everything the right away. I called Ms. L on the personnel number she had provided me and explained that I was distraught over the loss of my pictures and asked her how that could have happened. (I lost numerous pictures from my military deployments, travel, and of my friends that I will never be able to get back). I also lost numerous contact numbers that I will never be able to get back. Ms. L apologized on behalf of her employee, Dionne, and stated that my pictures must not have been backed up to the SD card when the transfer occurred. I asked her why Dionne had not checked on that because not all clients are technically savvy enough to know how to do that. Ms. L again apologized for Dionne’s neglect and incompetence, stating that she planned to “write her up.” Ms. L asked me to call her back the following day so that she could see if anything could be done about retrieving my pictures.
On Thursday August 15, I called Ms. L back as she had requested around approximately 5:00PM. Instead of answering the phone herself, she immediately placed Dionne on the phone. Dionne began rambling about how it was not her fault that my pictures were missing and that I should have known how to use my phone well enough to understand how an SD card worked. When I attempted to interject, she said “Hold on,” set the phone down, and placed me on hold for approximately 3 minutes. Ms. L then picked up the phone and began shouting at me. She stated, “What more do you want from me?...I already got you a new phone, which I should not have done…You are ungrateful…” I stated that I was not seeking anything further, other than I could not understand how Ms. L would let an employee act so inappropriately (particularly in reference to Dionne and how she had gotten up multiple times while I was trying to purchase my phone). I told her that I held Dionne totally responsible for the loss of my pictures and contacts because she did not take the time to ensure my pictures and contacts were backed up and she left the desk to talk to other people frequently during my purchase. Ms. L then stated, “Well, when other customers enter the store, we have to greet them.” I stated that I understood that, but that I was making a significant purchase and believe that I warranted attention as well. To that, Ms. L stated, “Well it’s not like you were buying a $600 phone outright, so that didn’t exactly make you my best customer.” When I attempted to respond to her, Ms. L stated, “You were rude and I put up with your **** the first time you were in the store with your old phone, but I’m not going to put up with you now. I hope sincerely that your phone works, so that I never have to see you again.” I told her I hoped my phone worked as well and said goodbye.
Immediately after my final interaction with Ms. L on August 15, 2013, I called the Verizon customer service line where I spoke with Anthony. Anthony and I talked at length about my experience and the sheer unprofessionalism displayed by the employees of the store (demeanor, language, and appearance). He helped me to file an official report against the store. I spent approximately an hour on the phone with Anthony. At the end of our conversation, Anthony and I set up a 3:30 PM (EST) follow-up phone call for Monday August 19, 2013 to follow-up on the situation. It is now Thursday August 22, 2013, and I have yet to receive a follow-up call from Anthony or anyone at Verizon.
I am disgusted by the all-around unprofessionalism, inappropriate language and tone displayed by the employees of the Verizon Wireless at Fashion Centre store, and the lack of care displayed for the customer by Verizon on the whole. My family and I have been customers of Verizon for years. As a military member, I have been taught that ethics, professionalism and respect are of the utmost value. Not only were none of those values displayed in a positive way during my recent interactions with Verizon, but I am now literally afraid to enter the Verizon Wireless at Fashion Centre store for fear of another negative encounter with Ms. L (the manager) or Dionne. I am truly disturbed that even after making a report like this to Verizon, I have received no follow-up as was promised. I have been treated poorly, demeaned, degraded, and made to feel valueless to a company that my family and I have loyally supported for many years. To add insult to injury, I didn’t even get the phone I actually wanted! At this point, I can say with certainty that I will be shopping around for another cell phone provider in the future and recommending to my family members and friends that they do the same.
<< Post edited to remove full name, profanity, and to comply with Verizon Wireless Terms of Service >>
Message was edited by: Verizon Moderator

I tried for 30 minutes to get to billing and all I could get was a computer that wanted money, no option for service rep. I had to change the date on one of my payments and ever since I have been getting texts saying I missed a payment and I had to call them. After I went through the aboved mentioned I finally called the new business line and was able to get transfered to billing. The lady was rude and didn't want to wait on my responses. She said I had schechuled it for the 1st and that why I was getting these texts , I was holding the paper, gave her the conformation number and told her it was for the seventh, all of a sudden the phone starting breaking up. I never had problems like this till my idenity was stolen and some guys got into my checking account, we caught it early and was able to close the account and open another. I had verizon on auto bill in the account and that was the only one I forgot put in the new info. Of course it was returned as closed. As soon as I saw this I checked the profile and changed it. They charged me the fee ( of course) and I called them to explain why this happened and apologized. Ever since then I have been treated like I'm a bum and that I don't pay my bill. I have been with them since 2000 and I'm thinking of changing it in September when the contract is up.

Having a contract with a cell phone company and after it is has ended

If he phone is yours, You still have to go thru the Back Breaking process to get your phone unlocked..
This is wrong.. If the phone Legally Belongs to you...It should be relased automatically Right after the Contract ends...don't you think?
Especially At&T - 5 Business Days... WOW

That will not affect people with postpaid subsidized phones and contracts, such as the OP.
All he has to do is fill out this: https://www.att.com/deviceunlock/client/en_US/termsAndCondition and wait to hear from AT&T. On mine it took 2 days to hear from AT&T and 24 hours to wait for Apple.

If i want to buy an iphone from apple, but i don't want to pick a cell phone company just yet, how much would i have to pay to have it unlocked?

I'm asking out of curiosity, because i've seen people use iphones but didnt have a sin card, or cell phone service, just like an ipod touch

Which country and how much storage capacity?
None of the iPhone functions work with a new iPhone until it is activated.
A new unlocked iPhone or a new no contract iPhone is much more expensive than an iPod Touch

How do I stop my text messages from my iPhone from going to my iPad. I am being charged twice from my phone company?

My iPhone receives text messages and they go to my iPad and since I pay for each text message. I want to be able to stop this from happening, how do I do this?????

If you are sending iMessages (blue bubbles in the Messages App), and use the same Apple ID on both the iPhone and the iPad messages will get sent to both devices. Its an iMessage feature to sync messages across devices.
iMessages are not SMS, and as such do not use your text messaging allowance.
https://www.apple.com/ios/messages/
Whether you use a phone number or an email if you are registered with iMessage and the person you are messaging is also, your messages will get sent through iMessage rather than SMS. Your iPad is able to receive iMessages, and you'll have the conversation on both devices. This is a good feature to have if you start the conversation on your Phone but later decide its easier to do it on your iPad or Mac.
iMessages only work between Apple devices.

Charges for calling Skype number from cell phone

Just purchased a skype phone number. Chose a local area code so family can call me while Iam in Italy. Will there be an additional charge on their cell phone when they call me. They have unlimited calls and text on there monthly cell plan. Will I have to pay skype if I answer call to my skype number on my cell phone? If I purchase a premium subscription will I be able to call home from Italy on my cell phone? And how much will that cost per minute- or will the monthly premium price give me unlimited calling and text from my cell?
thanks for your help! fondi

Same problem here. I just bought the number though so wondering if it is a teething proble;

Charges to my cell

I recently started to use an IPad and added Skype to it
I have a subscription for Canada and US but am being charged on my cell phone and I don,t even know how the cell number got connected to Skype. please help

Matt23184 wrote:
Ok it does not quiet solve the prob of still being able to recieve & make calls. As the phone is unlocked... Would it be in my interest to purchase a local prepaid sim for the period I am there?
Well, now that is a different matter
If you can purchase a prepaid sim for a local carrier, which is the common way to function in Europe, that would give you the freedom to keep the phone function on. It is annoying when I go to Europe to have to keep my iPhone from roaming while all my friends from all over Europe just pop in a local sim for something like 10 Euros and they are off and running.
You can just turn off the data plan functions since you will have a local calling "card" to use.

Having your cell phone ring when someone calls your landlines

Hello,
First sorry if this is the wrong area.
My Aunt was telling me how at their house they got rid of their landlines service, but was able to keep their number. Using equipment from verizon they were able to hook up something she said looked like a router and when someone would call the landlines number one of the cell phones would ring.
She wasn't really sure what it was called, but she said her husband got the equipment and all from Verizon. Can anyone tell me what this service is called and where on the website I can look at it to read more about it?
Thanks

I'm not about a piece of equipment that allows this, but here are a couple options to do what you're looking for:
1) Port your landline number to Verizon as a wireless number. This will completely close your account with your landline service provider, and your number will now be attached to your cell phone with Verizon. It should be fairly simple to do, just call Verizon or visit a store to get the process started.
2) Forward your current landline to a cell phone. If you only want your landline calls to go to your cellphone when you aren't there to answer, you could set up conditional call forwarding on your landline and point it to your cell phone. You would keep your landline service, and this option would make sense if you want to use the landline when you are home, but get calls from that number sent to your cellphone when you aren't there to answer. Different companies have different procedures and possibly charges for this service, you'd have to call your landline provider to find out.
If you want to be done with the landline service completely, just port the number to Verizon. If you want to keep it, set up forwarding.

Lost Cell Phone Forgiveness Plan

I've been a long time customer for many, many years. I don't always take advantage of specials, deals and upgrades, but when I do, I always sign the new 2 Year Contract. I have two lines with Verizon and would love to continue my service but have had some trouble lately that I wished could have been dealt with better.
In July of 2010, I was finally able to upgrade to a new phone and was SO excited with my new EnV Touch!!! Within a month though, the front screen on the new phone kept blanking out and I had many issues. I finally took it to the nearest store, 45 minutes away and they promptly replaced it with a new one with little question.
Less than a month later, I was in NYC and accidently LOST this phone either at a club dancing or in the cab on the way home. I called Verizon the next day to plead my case but all they could suggest is that I suspend the line and try going to a Verizon store in NYC while I was there. I went to the Verizon store on 34th Street near Times Square, huge location. I waited over 45 minutes to be helped and within 5 minutes was told there was nothing they could do from there and that I'd have to go on line and order a new or refurbished phone. In the meantime, I had a friend coming into the city bringing me my old ghetto phone that I had upgraded from to reactivate. Upon the reactivation process, the wonderful operator on the phone said that I can't order a refurbished phone through the website or at a store and that I'd have to do it over the phone and pay right then, not able to charge it to my bill.
I've never lost a phone before and I opted to NOT get the insurance after finding out that not only do you pay the monthly fee for however long until you lose or damage the phone, but there is also a $90 deductible!!! By the time you pay all of that, you may as well just buy a new phone!!!
All State Insurance is one of the #1 Auto Insurance company's in the nation. They have a program called Accident Forgiveness. All of the cell phone companies are on the edge of competing with each other, it's never ending, but I'm always impressed when the 1st one comes out with the BEST and latest deal to convince people they should go with them or even switch!
Why not make Verizon Wireless the 1st cell phone company to offer a one time Lost Phone Forgiveness clause to qualified customers with good, long history with the company? No one else is doing it and there has got to be many others like me out there, that had something flukey happen like this and get screwed by the system. You guys give out free phones ALL the time and you'd gain WAY more business and good customer service karma by considering something along these lines. Of course there will be the people who will try to take advantage, there are loop holes with any thing like this, but honestly, there has got to be a way to help me and my particular issue in my situation so that I remain a happy customer. I was very, very happy with the EnV Touch, but now forced to use a broken down, old phone until the next upgrade. :-(
Please, please, please consider this Verizon!!! Just think of what a great commercial it would make!!! Girl goes out with her friends for a night on the town in NYC dancing, realizes just before she gets back to the hotel, after a couple of cab rides in between that her phone is gone! What to do?! Verizon's one time Lost Phone Forgiveness. (Can be used once every 5 years, or some stipulation like that) She goes to the nearest Verizon store, explains her story and whalla! The cool verizon customer service & sales rep in the store looks up on her acct that she's an amzing customer and presents her with her new phone, life UNINTERUPTED! Thank you, thank you, thank you!!!
Audrey
Vermont

Scorpioamg wrote:
.... I've never lost a phone before and I opted to NOT get the insurance after finding out that not only do you pay the monthly fee for however long until you lose or damage the phone, but there is also a $90 deductible!!! By the time you pay all of that, you may as well just buy a new phone!!!....Audrey
Vermont
As budone pointed out, most (if not ALL) insurance works this way...you pay a monthly, or quarterly premium, and then a deductible if you make a claim. Phone insurance is the same - your monthly premium of $5.99 or $7.99 (depending on the device) and then a deductible. It is OPTIONAL (unlike auto or homeowners). Like you , we elected NOT to carry the insurance because "By the time you pay all of that, you may as well just buy a new phone!!!"
Well, you DID lose your phone, so now you must "buy a new phone". The fact that it happened very shortly after you got your phone is immaterial; it was NOT insured.
You mention Allstate's "Accident Forgiveness" program, and suggest a "Lost Phone Forgiveness" program for Verizon. The two are not even comparable, the way you have suggested it, and in fact, Verizon's insurance program already incorporates that very policy (as budone also pointed out). First, in order to qualify for the "Accident Forgiveness" you MUST HAVE THE INSURANCE. And "Accident Forgiveness" comes at a price - "Under the program, for about 15 percent more than a standard policy, an Allstate customer can have multiple "accidents" without seeing a rate increase."
Asurion does not raise your rates if you lose a phone or otherwise replace it through a claim, and they don't even charge a bigger premium to do this, so I'd say this is already in place. To make it comparable, you would need to pay MORE for phone insurance, to get a free phone if you lost yours. But to give you a free phone if you DON'T have insurance??? How many people would say they lost their phone or it broke, and want their freebie?? You can bet there would be massive abuse if this were the case. That is just NOT going to happen.
</rant>

Re: will I be charged by my cell phone company for...

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