Re: Windows 7 Toolbox

Hewlett & Packard should be very happy my VJ980PA CQ61-212TU Laptop was fully re built formatted & Installed with X64 F.21 Bios,then all the HP Applications then WINDOW 7 X64 Bit ULTIMATE with Anytime upgrade then finished with all the X64 bit drivers etc this was so important seeing I was solda lemon NOW I TAKE THAT STATEMENT BACK I WAS SOLD A CQ61-212TU Which was a X64 bit built VJ980PA#ABG Laptop that was set up using 32 bit software. My Laptop was completely set up with all the proper software etc and this is now such a different fast smooth notebook now running cooler and faster than ever I am so PROUD Hewlett & Packard finally agreed I WAS RIGHT FROM START SYSTEM SPECS are the PROOF THIS SYSTEM NOW RATES VERY HIGH IN IT WORLD GO BUY ONE NOW AND DO WHAT I DID IT COST ME ZERO DOLLARS TO GET IT CORRECTED from 32 BIT to X64 BIT GO GO GO Hewlett & Packard your CQ61-212TU Notebook is AWESOME regards jeffreyobrien
jeffreyobrien-made-his-own-x64bit-installed-his-own-ultimate-x64-bit-win7

Hello Saxonangel,
You may restore your system to back date.
Method 1:
1. Press the Power button and then press F8 repeatedly.
2. It will show advance menu option.
3. Kindly choose Safe mode or safe mode with Networking.
4. If your you are able to enter in your Windows then perform System restore.
Method 2:
1. Press the Power button and then press F8 repeatedly.
2. It will show advance menu option.
3. Kindly choose Safe mode with command prompt.
4. Now, please type rstrui.exe, and then press ENTER.
5. After that, follow the onscreen steps.
Kindly try the steps and then check the issue how it goes.
Regards,
Harish
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Need help with the beanbox

I downloaded and installed the beanbox. When i read the tutorial it discusses
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Any iPad model should work with that use. You cannot directly plug the card into the iPad, you will need to purchase the camera connection kit.
The only requirement that presents itself based on the given information is to purchase the model with the most storage capacity your budget can handle. I believe Shutterfly has an app in the app store, but not 100% about that.

LaserJet 1536dnf's ToolBox FX no longer views faxes received to Windows 8.1 (64-bit) laptop

My 1536dnf was previously receiving faxes to my Toshiba laptop. A message box would appear on screen informing me when faxes were received. I used to be able to open the HP ToolBoxFX where a list of faxes received would appear in the received faxes log screen - AND A CLICK ON "VIEW" LINK would be displayed; I'd click on "VIEW" and the fax would apear as a PDF doc.
HOWEVER, for some reason the VIEW link no longer appears in the received faxes log; there is nothing to click on to view the fax, and hence I CANNOT VIEW RECEIVED FAXES anymore.
In the received faxes log screen it still displaces the date/time, number of pages, and from whom the fax is received, I am just not able to view the (apparently) received fax. If I knew what folder on my PC the faxes were stored I would go there to pull up the PDF docs, but I cannot find where this data is stored.
I've also noticed thatI have April 2014 firmware and the latest firmware update is dated August 2014, but after multiple attempts the latest firmware update will not install. It downloads, appears to install, but the config report indicates the newest firmware is NOT installed.
The LJ 1536dnf remains in my local network via eathernet cable, and the printer and scanner components of the MFP function normally. The fax component manually sends faxes and can receive and print faxes in hard copy form.
**PLEASE SOMEONE HELP** Thank you in advance.

Hi @SimonSpeak ,
I see that you are having issues opening the faxes from the Toolbox. I will be happy to help you.
Restart the computer.
Temporarily turn off the Antivirus Software, just to rule out any interference.
Try opening the Toolbox Software again.
Make sure Adobe Flash is up to date. I believe it piggy banks the HP Toolbox Software.
You can always restore your computer back to a earlier time when everything was working properly. It might have been a update that caused this issue, since uninstalling and reinstalling the software isn't allowing the software to work either. How to refresh, reset, or restore your PC on Windows 8.
Download and run the Print and Scan Doctor. It will diagnose the issue and might automatically resolve it. Find and fix common printer problems using HP diagnostic tools for Windows?
What were the results when you ran the Print and Scan Doctor? (did it print or scan, any error messages)
Try updating the printer's firmware by a USB connection. HP LaserJet Firmware Update Utility.
If you need further assistance, just let me know.
Have a great day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

Excel VBA - ActiveX Control - MonthView not available under ActiveX Toolbox for Windows 8 64bit MS Office 2010

Hello,
I have Windows 8, 64bit and Office 2010
I am trying to get the 'datepicker' (MonthView) ActiveX control toolbox in Excel 2010 as part of a Excel UserForm I have created. I have spent all day trying to find a solution for my problem.
I opened up the 'more.. ' but the MonthView/datepicker/calendar control is not listed.
I referred to some articles and confirmed that I do indeed have the mscomct2.ocx file in the C:\Windows\syswow64 folder.
I followed the instructions as above, opening up the Administrator Command Prompt and changed the directory to C:\Windows\syswow64 and typed in RegSvr32.
I received a popup screen confirming my registration was successful
Excel was closed. So I opened Excel and checked out the ActiveX Tool box and clicked on the 'More Controls', but there was no listing for the Microsoft MonthView control, (nor datepicker/calendar)
I then downloaded the latest Windows Common Controls 2 6.0 from the following site
http://support.microsoft.com/kb/297381
Copied the original file (2008) and saved it elsewhere on the computer for safekeeping.
Extracted the new mscomct2.ocx.
Under the C:\Windows\syswow64 I changed the original file properties to allow me to overwrite it with the new file. This worked … old file replaced.
I then registered the new file via the Administrator Command Prompt (as above) and was notified that it was successful. I rebooted pc and went back into Excel to find the MonthView in the
ActiveX toolbox, More Controls… and it still wasn’t there …
I would be very grateful if someone could advise how I can get this control and allow me to use it.
If I have left out any information that you need to resolve this issue, please advise.
Cheers,
TheShyButterfly
Hope you have a terrific day, theShyButterfly

Hi George,
Thank you for checking this out ... :)
I am using Office 2010 64 bit ...
I found the
mscomct2.ocx file originally within the C:\Windows\syswow64 directory (this was an original file .... which I expect was installed via Microsoft at the time of the Office installation.
As I mentioned above, I followed
the instructions (same as the ones you suggested), but still no go, even though it stated that the registration was successful ! :(
Why weren't these features included in the 64 bit ? ... yes, I read the article ... but ... so MS doesn't think that people/developers would be needing this in due course? I installed the 64bit version because I'm running the Win8 64bit version ...and
I deal with a lot of large spreadsheets and can't afford to sleep whilst they decide to load.
If MS included all the other ActiveX controls and some obscure ones, surely some bright spark could have thought that something as useful as MonthView should be included as 'basic' necessity when dealing with forms and sheets?
Perhaps you could pass the suggestion up the line .... there are a lot of other people out there having the same problem ... I found heaps when I was looking for a solution.
Sorry, I'm not having a go at you, but just incredibly frustrated .... the amount of lost productivity directly cause by trying to find a solution that doesn't exist ... it's been at least a good solid 24 hours.
But thank you for taking the time to review my post and your suggestion. It's unfortunate that because you are part of the organisation ... you tend to cop some slack from frustrated people like myself.
In relation to the pictures/screen dumps, 2 of them made it (I can see them in my post) ... one I deliberately left out because there was nothing on there that showed anything other than the rest of the 'More Controls' - nothing to do with the MonthView.
Please feel free to escalate this to the powers that be ... and hopefully enough people will join the voice so a change can be made (I can dream ... can't I?)
I've taken a screen dump of the Forms/ActiveX toolbox.
I don't know what the next step is ... I guess you'd be able to advise.
Cheers,
TheShyButterfly
Hope you have a terrific day, theShyButterfly

HP 2500n Toolbox Will not run on Windows 7

Hi, I am having problems. The original install cd does not give you the HP 2500n toolbox under Window 7. How do I find out how much toner there is left in each of the colour cartridges. The toolbox would give you detailed info on there status using earlier Windows versions. I have downloaded all the available drivers, but no success. It does print ok, but this useful tool does not seem to work. If anyone can help please leave a message. May be some tech guys who read this, may offer a few pointers. Thanks

Here is the latest version of HP Support assistant that is compatible with Windows 7:
ftp://ftp.hp.com/pub/softpaq/sp68001-68500/sp68201.exe
Here is the link to Windows 7 compatible HP Advisor:
ftp://ftp.hp.com/pub/softlib/software11/COL34630/pv-85800-1/sp46210.exe
I am an HP employee.
Regards,
Vidya
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ImageCLASS D1120 Windows 8.1 driver issues and MF Toolbox problems

I'm having some real problems getting several imageCLASS series multifunction units to work in the windows 8.1 x64 environment. most recently, I've been working with a D1120, and I can't get it to do any more than print reliably - no scan functionality at all. I realize there are two issues here, so I'll try to break them apart as best as possible. For reference purposes, i'm running windows 8.1 on a 64-bit system. I was able to download the correct drivers and program from the canon website, and extracted them with no issue.
On the driver problem, I tried using the instructions found in this link, but windows went ahead and installed the 2009 series drivers regardless. It's connecting via USB, and doesn't give me any option to update the drivers once "installed".
On the MF Toolbox problem, I've gotten it to do one one scan job, and then it starts throwing a variety of error messages at me. First, it will say there is a data transfer error. Then it will say there are no documents in the queue. Then it will simply lock up and not start the scan job at all. I tried using the instructions in this link, but didn't get anywhere.
Any way you can help on one or both of these issues? I have a feeling they are related somehow...
Z

Hi merliner.
I will be glad to assist you.
The drivers may not be installed correctly because the Windows operating system is automatically installing the driver. First, we will need to disconnect the printer from the computer and uninstall the drivers. Since the drivers are being installed by the Windows system, I recommend uninstalling the drivers from the 'Print Server Properties' window. Please follow the instructions below:
1. Open the [Devices and Printers] window.
2. Left-click, one time, on the Microsoft XPS Document Writer or the Send To One Note devices.
3. Click Print Server Properties in the Menu Bar. (You will see "Add a device", "Add a printer", "See what's printing" and "Print server properties".)
4. Click on the [Drivers] tab.
5. Select the Canon drivers, then click [Remove].
6. Select "Remove Driver and Driver Package".
7. Click "OK". (You may receive a message stating that the Package could not be removed. This is fine. As long as the driver is deleted from the list, you can continue.)
Once the drivers are deleted, restart the computer. After the computer restarts, and leaving the USB cable disconnected, please follow the instructions below to install the drivers that you downloaded from the Canon USA website:
The file that you download from the Canon website is .ZIP file. When you select [RUN], it unpacks the setup folder.
1. Please open your [Downloads] folder.
2. You will see two icons with the name: D1170_1150_1120_MFDrivers_W64_us_EN.exe . Double-click on the yellow folder icon with this name.
3. In the folder you will see two listings for [Setup]. Double-click on the [Setup] that has the type as [Application].
4. The "MF Drivers Setup Wizard" will open. Proceed through the steps and restart the computer.
After restarting the computer, connect the USB cable and allow the installation to complete. Finally, scan a document by following the instructions below:
1. Verify that MF Toolbox is closed on the computer and press the [SCAN] button on the printer.
2. The screen will show, "Scanning mode...".
3. On the computer, open the MF Toolbox and select [PDF].
4. Click the green [START] button on the [PDF] window. The machine will start processing the scan.
I hope this information is helpful to you. Should you need further assistance, please contact us at 1-800-OK-CANON (1-800-652-2666).
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

I am using an hp inkjet printer with windows 8.1. How do I get my toolbox back?

My printer works fine, but I no longer have the toolbox available. How do I get my toolbox back, especially print cartridge ink levels?

Hi,
Only basic functionality available for your printer, the HP Toolbox is no longer available on the latest Windows OS versions, as you may find listed below:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03467279&tmp_task=useCategory&cc=us&dlc=en&lc=e...
You may try printing a Self-Test reportm a such may include hte estimated ink levels:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpd08236&tmp_task=useCategory&cc=us&dlc=en&lc=en...
Regards,
Shlomi
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Windows 7 toolbox on system with only 2 partitions

I installed Win 7 with a clean install and new hardrive on my T500. So I have only 2 partitions, C and D (system and data). Anyone know if toolbox will install without wanting the hidden lenovo partitions?
I don't want to install it if it does as I like the current setup and have no need for lenovo recovery options. I would like the other tools however.
thanks

Did your machine come with windows 7 pre-installed and does it have the recovery partition intact? If so, you can burn off the media and it should be for whatever OS is currently installed on it (win 7). If you have a win 8 machine with a win 7 downgrade license and lenovo sent you just the win 8 recovery media and you cannot make the recovery media from the OS, then you can request it from tech support.

HT3669 CanoScan Lide 30. Can't get it to work on 10.4 even though it says it does, have the install CD, works on laptop with Windows 7, works on 10.4 with VueScan trial, but I don't want to pay $40/yr to scan 3x a yr. Managed to get their Toolbox to wor

I've managed to get my Canon CanoScan Lide30 's toolbox downloaded but it still won't work because it says it can't find the plug-in for it, but when I go that way in the applications and click on that, it doesn't change anything. Scanner works fine on Windows 7. Works with VueScan. Paid $10 for used scanner to scan 3x/yr, don't want to pay $40/yr for VueScan.
I bought it to work on Mac 10.4; install CD and website says go, but reality says NO
Can anybody help?

Hi edward,
https://discussions.apple.com/message/18846638#18846638
What is your Warranty and Return Policy?
You get to use VueScan for as long as you want before you buy it, so we recommend you test it before you buy it to make sure it meets your needs.
All sales are final and there are no refunds.
Isn't this a bit harsh? Naah I actually prefer to solve problems, and if I offer refunds, people give up too easily. If I can't solve your problem after you send a few Problem Reports (see above), I'm happy to give a refund.
http://www.hamrick.com/sup.html#q

Thinkvantage Toolbox icon on the Windows Task Bar

I have tried removing the Thinkvantage icon from the task bar; but it returns when I reboot. Am I missing something?

ok, you guys are going to love me, or everyone else having this issue at least. Its not a total fix, but asthesically it works.
Issue: Thinkvantage Toolbox icon hijacks the "explorer" icon.
to get it back
first if you have modified the properties of Thinkvantage Toolbox - then change it back.
Start > all programs > Thinkvantage Toolbox > right click > properties > target = (paste this in there)
C:\Windows\explorer.exe ::{26EE0668-A00A-44D7-9371-BEB064C98683}\2\::{A8A91A66-3A7D-4424-8D24-04E180695C7A}\Provider%5CMicrosoft.Base.DeviceDisplayObjects//DDO:%7B00000000-0000-0000-FFFF-FFFFFFFFFFFF%7D\cat{8AA6B0C2-14A6-4da8-BF36-F7D93ACE9ACE}
Next - right click on the pinned Thinkvantage Toolbox icon > right click where it says Thinkvantage Toolbox > target = %windir%\explorer.exe > in the same window > Change icon > the look for icons path is corrupt > paste %windir%\explorer.exe in the bar, then choose the "folder" icon. > OK > OK > DONEEE!!!!!
Thinkvantage Toolbox = opens Thinkvantage Toolbox
windows explorer icon = opens libraries directory.
You're welcome.

Color Laserjet 2600n Windows 7 -64 Bit Looking for HP Toolbox

‎01-09-2014 08:30 AM
I'm having trouble finding the HP Toolbox. I have a Color Laserjet 2600n. OS is Windows 7 - 64 Bit. When I print checks, I notice a slight shadowing of the numbers. Thinking it may need cleaned, but I cant find my toolbox anymore and have to tried to look online. I saw something regarding there was no toolbox for Windows 7. Is this still the case? When I print on paper everything looks fine. Also, anything I print that has red in it doesnt not print very well. This has been a problem for several years. I had XP until March 2013 and then got a new computer. Before the computer switch I cleaned and aligned the printer several times, but still no red print.
Thanks,
pdl2

You should try the HP Universal Print Driver (UPD), which does list your device model as supported by the driver. Go to www.hp.com/go/upd, hit the DOWNLOAD SOFTWARE. Select a Windows 7 x64 OS, then I recommend trying the PostScript (PS) driver. The installer will prompt a few questions-- select "Traditional Mode", provide your port information, etc, proceed.
Though I am an HP Employee, my posts express my opinion, and not of HP

Toolbox for Color LJ 2550L for Windows 7 Home Premium 64-bit

I have an HP G71-340US Notebook with Windows 7 Home Premium 64-bit OS. Finally got my Color LJ 2550L to print from my notebook. Now I would like to find the Toolbox for the 2550L. Only way I can check on the printer is to go to my old PC with XP OS. Is there a way to put the Toolbox on my notebook. Want to get rid of my old PC. Thanks!
This question was solved.
View Solution.

HI uiw,
There is no full feature driver available for this printer on Win 7. The toolbox is included with the full feature software. What feature in the toolbox are you looking to use?
I am an HP employee.
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Laserjet 1320 Toolbox software will not install on Windows 7

I bought this 1320 for my xp and the toolbox worked fine. Bought a Windows 7 and the same software fails to install. Running setup and it says there is some kind of java error. i have java installed, use it all the time and it works fine. I try to install the software using other 'exe' or 'setup' files and it tells me to use the windows drivers. The printer works fine, but I want the toolbox to tell me ink level.
update: I finally found the "ini" setup and windows 7 is not supported. So, is there anyway to get new s/w for W7?

If you have a 1320n, then the easiest way to check your ink level would be the Embedded web server (EWS). Put your IP address into your browser and this will take you to the EWS. From there you will be able to check the ink levels of your printer.
Otherwise, toolbox is not available for the windows 7 OS.
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as Accepted Solution

Thinkvantage toolbox not responding | T510 Windows 7 64 bit

HI,
I am using Lenovo T510 with windows 7 ultimate 64 bit. The thinkvantage toolbox used to work (i.e, come up an display, scheduled tests of hard drive and other components etc). Recently, probably for last two weeks, whenever I try to launch the toolbox using the blue button on my keyboard, the toolbox is invoked but then it becomes frozen and just stucks. It can't even pick up BIOS, warranty information and my cursor shows busy/working symbol when i place the cursor on it. Finally, aftre 30 mints or so, I get a message that it has stopped working properly and need to send some message to windows etc and only option thereafter is to close it down. All other things work properly but i am jus tlittle worried what could have damaged the toolbox. few days back i got a message in my windows action centre that lenovo access connection didn't work properly last time and i solved it by re-installing lenovo access connections software from lenovo website. i guess, after that, this new problem of toolbox not coming up is ocurring.
Will be helpful if the forum can suggest a way out. thanks!
Regards,
Kalyan

Hi Many thanks for your reply...
I have tried uninstalling and re-installing after downloading from lenovo website...but, no luck
My laptop details as below:
Make/Model: Lenovo T510
Type: 4313CTO
SL - xxxxxxx
OS - Windows 7 ultimate 64 bit
Processor - Intel Core i7 M [email protected] 2.67GHZ
RAM: 4GB
Moderator Note; s/n edited for members own protection

Color Laserjet 2600n Toolbox - Windows 7 64 Bit

I'm having trouble finding the HP Toolbox. I have a Color Laserjet 2600n. OS is Windows 7 - 64 Bit. When I print checks, I notice a slight shadowing of the numbers. Thinking it may need cleaned, but I cant find my toolbox anymore and have to tried to look online. I saw something regarding there was no toolbox for Windows 7. Is this still the case? When I print on paper everything looks fine. Also, anything I print that has red in it doesnt not print very well. This has been a problem for several years. I had XP until March 2013 and then got a new computer. Before the computer switch I cleaned and aligned the printer several times, but still no red print.
Thanks,
pdl2

I would suggest installing the PCL6 driver on your XP machine, then on the XP machine do the following: Start, Settings, Printers and Faxes, Add a Printer, Next, Local Printer, Next, Create a Port, Local Port, \\Computername\Printername (use the actual share name for the computer and printer), OK, Have Disk, point to the directory where the driver was installed (default C:\clj4500pcl6win2kxp).
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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No Features and HP toolBox in Windows 7 64 bit

Hi Guys, I can't believe I cannot clean the printing heads. And it is even stated on HP page - there is no HP Toolbox in Windows 7 and there is no workaround for cleaning the heads??? (http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02663082&tmp_task=useCategory&cc=us&dlc=en&lc=e... So, what am I supposed to do?

I did contact them. They provided no solution so I started pushing the printer front buttons by random and found out that there are certain combinations that do testing and maybe head cleaning, just like on my other OfficeJet Pro. Why didn't HP support told me that? I do not believe they do not know it. Rather support were instructed not to help owners of old printers, so they will give up and buy a new one.
Despite the HP claims to support environmentally friendly technologies and respect nature, the truth is that this company does not give a **bleep** about the planet! Since there is nothing new in the DeskJet printers for the last 15 years, HP forces customers to keep buying new printers, by cutting them off essential printer functions. So now thousands (millions?) of printers will go to the landfills, because of their planned obsolecense. Too bad for HP, one day our children will have to pay for their greed.

Re: Windows 7 Toolbox

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