Re: You are currently restricted from purchasing s...

Hi Guys ,
Am also facing the same problem since the last 3 days .Previously thought there was payment problem but seems that everything is ok on the payment side.
Can someonehelp it ?
please do fast
i have now changed my password as well . lets hope there is some quick resolution.
can i expect help asasp ?
lizette.

Hello
Your account is suspended
please contact Skype customer service
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

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"You are currently restricted from purchasing serv...

The message "You are currently restricted from purchasing services or redeeming vouchers" keep appearing when I try to buy credit, or update my payment info. Unable to contact Customer Support, how can this be fixed?

Problem solved! Happy day

Messge "You are currently restricted from purchasi...

Hi,
When I want to buy skype credit I get the message You are currently restricted from purchasing services or redeeming vouchers.
Could you help me to enable me buying credit?
Thanks,
M

you may need to get in touch with customer support as well. please refer to the reply before your post.
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Sorry!You are currently restricted from purchasing...

Hello,
I am trying to add some Credit to my account and cant do it.
It is giving an error "
"Sorry!You are currently restricted from purchasing services or redeeming vouchers. Please contact Customer Support to review your account status."
Kindly advice & Help me to resolve the problem
Thanks

you may need to contact customer service as what the notification says;
How to Contact Skype Customer Service
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
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SEE MORE TIPS, TRICKS, TUTORIALS AND UPDATES in
| skypefordummies.blogspot.com |

"You are currently restricted from purchasing...

You are currently restricted from purchasing services or redeeming vouchers. Please contact Customer Support to review your account status my account showing me above message please tell me what to do in that

Hi, careeringulf, and welcome to the Community,
You do need to contact Skype Customer Service as the e-mail you received explains. This could be a simple account verification procedure to ensure your account has not been compromised or used fraudulently. This FAQ article explains the details:
https://support.skype.com/en/faq/FA10946/what-should-i-do-if-my-account-is-suspended-hacked-or-compr...
Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
If you experience difficulty reaching Skype Customer Service or find yourself redirected back to the Community, please try again using a different web browser and choosing a different path through the various drop-down menu options presented.
Also, look to approve a pop-up dialogue box which would connect you to start an instant message chat with a customer service agent. If you have pop-ups blocked in your browser settings, this will also block reaching an agent.
Last and not least, when you reach the last step of the process, remember to click on the "Start Chat" link when you are provided the choice of visiting the Community or starting an instant message chat with a customer service agent.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

You are currently restricted from purchasing services or redeeming vouchers

I get error message: "You are currently restricted from purchasing services or redeeming vouchers. Please contact Customer Support to review your account status." I have changed password, and would like to get the restrictions opened.

Hello, hallgeirg.
Sorry that's been giving you a hard time. Let's try it in another way: If you can sign into your account on Skype.com:
Click here to submit your support request.
(You'll be asked to sign in right away on this link.)
If you cannot sign into your account on Skype.com:
Click here to submit your support request.
(This link doesn't require sign-in, naturally.)
If you haven't received a response in 24 hours,
Check this knowledgebase article.
Again, sorry for the inconvenience there. The links worked for me, so I assumed it worked for you as well.
Let me know how those work out for you. UPDATE: I seem to be having the issue as well. I'm sorry you're having the issue. I'm sure a staff member will take notice of this thread within the next 24 hours. Again, I apologise for the turn of events so far. Even though I dont' have control of it, I'm sure someone should be well aware of this soon enough.
NEWER UPDATE: Fortunately, I seem to be having no issues accessing the page. I have confirmed this with someone else. Clear your browser's cache and cookies (or use a private browsing/incognito mode) and then let's have another go at it. If it doesn't work, try another browser.

"You are currently restricted from purchasing service..."

My account is showing"You are currently restricted from purchasing services or redeeming vouchers. Please contact Customer Support to review your account status." I need to add skype credit into account but cannot, how to resolve this?

sadha wrote:
Hi Community. i have same problem i contact cutomer service but not response ?.....you are currently restricted from purchasing services or redeeming vouchers. Please contact Customer Support to review please help me...
Hello
Your account is blocked. The first thing you must do is to change your password and confirm here that you have done so. After your confirmation is received we will check your account status
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

You are currently restricted from purchasing servi...

Help..... I am "restricted from purchasing services", which has in turned stopped my Skype credit and Skype numbers and call forwarding. I use skype for business and need these services.
I have changed my password and have access to my account again, but still no credit or numbers...
What do I do?
Regards,
Ian

Hi, Phuc, and welcome to the Community,
Please contact Skype Customer Service once again; we here in the Community are not authorized to unlock suspended accounts or to process any service requests.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

You are currently restricted from purchasing services

Post transferred to the Skype Account: Rates & Subscriptions message board.

G'day, drtchand60, and welcome to the Skype Community!
Please be reminded to NOT post the same incident or topic in the same sub-forum as you did in the following linked thread: Account Blocked Account Suspended. Someone will get to your thread eventually and attempt to answer your question if it is possible. I'm sorry you are experiencing these issues that are hampering your ability to do certain transactions on your Skype Account. Unfortunately, as this is a public message board, neither I or the grand majority of other possible respondants on this board can access your account or take care of administrative tasks. Although, at the same time, you must not worry - a dedicated team of Skype Customer Support Representatives, with their shining keyboards of glory and might, will certainly get to the bottom of this with you!
All you need to do is log on and submit a support request, provide the information you're asked for, and then you will work with someone to get this issue mitigated as quickly as possible.
When you're done, come back in the future with any other questions you may have and we'll attempt to answer some more of your questions here in the Skype Community!

Sorry! You are currently restricted from purchasi...

About a week ago, i started getting about 5 auto recharge purchases in a row, so i changed my password, whcih stopped that, however now my account is restricted and i can not purchase credits and must contact customer support.
How do i contact customer support and resolve this??

Just click the link below to see the instructions on how you can get in touch with the Support team ;
https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
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Re: "You are currently restricted from purchasing ...

i have the same problem and i had contacted to the support tem by sending the form but i stilll wating for the reply. Any one help plssssssssssssssssssss

lzwdavid,
As the message you received suggests, you need to contact Customer Service.
Please see the instuctions on how to contact them here: https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
Hope that helps,
Anna
Assinaturas / Skype Premium / Contacto com atendimento ao cliente da Skype /
Se a minha resposta foi útil, dá Kudos ↘. Obrigada! Eu posso não responder às mensagens privadas não solicitadas.
Si mi respuesta fue útil, dé Kudos ↘. Gracias! Puedo no responder los mensajes privados no solicitados.

I am currently restricted from purchasing services...

Hello Sir/Madam,
I have been using Skpye for a long time. But"You are currently restricted from purchasing services or redeeming vouchers. Please contact Customer Support to review your account status."
Could you help me ASAP? Thanks.

Hi Can anyone help me please?
I havent been on skype for over 180 days, this was due to having no access to being online.....
I have been trying to put credit on my account and it sayes to contact customer service for account status, also i need to add a new credit card please can someone advise how I can be fully functioning again
Would appreciate it
Thanks
Helen

Currently restricted from purchasing services

Hi. I have a ticket that the agent will no longer respond to - SRX1268047143ID. It was created on November 5th.
As mentioned in the ticket, I have a message "You are currently restricted from purchasing services or redeeming vouchers. Please contact Customer Support to review your account status."
This occured after my account was compromised.
I have reset passwords as requested and go through the suspended account process but I cannot renew my phone number because of this message. It says to contact customer support which I have done but am not getting any help. This matter is urgent as it is for my phone number.
Can you please enable purchases on my account.
Regards,
Troy

"You are currently restricted from purchasing services or redeeming vouchers. Please contact Customer Support to review your account status."
I am currently having this message and seems no one can help for the past month now. Because I tried to use my skype when abroad, and everything stopped.
Got an email twice telling me to fill the same form, again and again and the last time was 3 days ago. Still no reply.
I am really having headache trying to solve this
Got skype phone number for my business and its now not getting through and it’s now over a month chasing this, it’s so frustrating.
Account linked to my bank card and to my mobile phone, why can’t they just verify by sending me a text to my phone?
Something needs to be done if it’s a case of speed verifying skype account, they are now TOOOO RICH it’s high time to move away.
Is the anyone who can help me

Currently restricted from purchasing services or r...

I am receiving this message on my skype, so far I am sure, I have not violaited any terms and conditions of skype. All of a sudden, I got this error.

Hi, ChiefNixer, and welcome to the Community, What that error message means is you will need to contact Skype Customer Service directly to resolve whatever has caused Skype to suspend your account. Sometimes it is something really simple, such as verifying that a purchase you made is legitimate and not fraudulent. Regards,Elaine

" You are currently restricted"

hi,
today my account was restricted and i dont now why.I am using skype my skype from 2013 and never get any warning...my account will be restricted forever?if yes, can i get moneyback?
Last paymentOrder No. 802152349March 10, 2014$19.92

Problem solved! Happy day

Re: You are currently restricted from purchasing s...

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