Reached text limit, but can still send/receive texts?

My little brother is on my plan, which I pay for. Of course he's texting fiend, so I had to shell out for the parental controls so that I could restrict his texts to the 500 he is allotted each month.
I started this about a year ago, and I thought it was working, but last month, he was able to go over his text limit and my bill ended up being much more than it should have been. I looked at the line items, and yes, there was a significant additional charge for his extra texts. 
I double checked the parental control settings, and it is indeed set to restrict his text to a total of 500. Then WHY is he able to send and recieve additional texts? If I am paying for the privilege of being able to make he doesn't go over his limit, WHY is this happening? 
I need a resolution on this, I've already paid hundreds of additional dollars due to this ridiculous problem, I will not do it again. Also, my contract was up with Verizon in 2010 and I've not yet renewed it - if this continues happening, Verizon, we're going to have to break up! 

Hello ceruleanred,
I definitely understand.  If the controls are set correctly then the text limit stop should respond accordingly.  Since you have already doubled checked the settings on My Verizon please PM me with your name and mobile number so I may further assist. Thank you.  

Similar Messages

  • Iphone 5 stopped receiving SMS but can still send

    My iphone 5
    is only 3 weeks old and was working perfectly right up until one week agao.  It stopped receiving SMS yet can still send them iMessage works fine in both directions. Is there anything I can do to be able to receive SMS as I am travelling and not always on wifi?
    Thanks

    Well, I got it to work (of course, after hours of trying I get it just after posting this).
    Here is what I did if anyone else runs into this problem:
    1. Turned on my Apple ID email address for Send & Receive.
    2. Turned off text forwarding on all devices.
    3. Restarted all devices.
    4. Turned text forwarding back on but did not turn off my Apple ID email address.
    .... and then it worked. Not thrilled that I need to keep my Apple ID turned on for Send & Receive, but there is my solution.
    If anyone has discovered that you don't need your Apple ID turned on to send/receive, please let me know.

  • IPhone 5 no longer receive emails, but can still send emails with yahoo email account. Any ideas to fix?

    iPhone 5 with iOS 8.1.2 stopped receiving mail yesterday. Have yahoo email account. Can still send emails. Have turned device off/on. Have done the dual off/on thing using top button and menu button.   Issue seems to be only with main inbox, as sub folders are receiving mail. Other Apple device is not having issues like this, just on iPhone.

    LAMfromA2 wrote:
    iPhone 5 with iOS 8.1.2 stopped receiving mail yesterday. Have yahoo email account. Can still send emails. Have turned device off/on. Have done the dual off/on thing using top button and menu button.   Issue seems to be only with main inbox, as sub folders are receiving mail. Other Apple device is not having issues like this, just on iPhone.
    Your issue is with the Yahoo email account which is notoriously bad.
    you can try deleting and reinstalling the email account.
    If that doesn't fix it try the yahoo email app.

  • I have BIS but can't send/receive email, surf with internet browser

    i have BB Curve 8520. My BIS was running smoothly (sending and receiving emails real time and surfing the net through BIS), until i noticed when i tried to reply to an email that came in, it won't send. i noticed that it's fluctuating. i was able to send the email after a few minutes... then a few minutes later, i received a replied email from my friend, and when i tried to send my reply, i wasn't able to. also, i can't surf using the browser with the "internet browser" as default. i tried using my wifi and then suddenly all my emails started coming in, all emails that were not able to go through hours ago. my big question was why do i need to turn on wifi just to receive emails. but since i had my BIS for 2 months now, i can send and receive emails and surf through BIS itself without turning on the wifi.  also, i can't use any of my apps like facebook, twitter, yahoo messenger, etc.  They used to work fine with BIS... but now, i have to turn on the wifi connection, so i could log in with them.  aren't these supposed to be running through BIS only?
    I have GPRS on top, not gprs.
    so, i wiped out my BB and deleted all third party apps. when this was done, i received emails telling me "Your handheld has been registered with the wireless network" and even got "Activation Server" emails telling me that the emails that i have previously set up are now up and running. so i thought my BB is now ok.. i tried surfing, it was okay. after like about 5 minutes, it was down again. tried sending email but can't... i turned on the wifi and boom! the emails started coming in again.
    i have the Host Routing Tables and my Service Books in my BB. I have GPRS (not gprs) on top which means i have active BIS.  i have registered my HRTs several times... and resending my service books... same thing...
    -My carrier has not reported any data outage.
    - I'm in an area where I've had RIM data services (for months now). It has always been working well. I've never really had any problems with my BIS until 4 days ago when it just suddenly stopped sending/receiving emails, surfing through internet browser, using facebook, twitter, ym apps, etc.. 
    -the big mystery is when i turn on the wifi, the emails suddenly go through and i can send emails. i can open apps that used to only run on BIS. this is ok i guess, but i could never do any of these if i'm not connected to wifi.
    -i've read somewhere that it may be some application error or something, so I've wiped out my BB thrice now, deleted all third party apps, everything is clean i guess, but still I end up with the same problem.
    -i updated my OS, same problem.. wiped it out... used BBSAK, reinstalled OS... same thing...
    can you help me out with this? i have tried battery pull, wipe out and OS reinstallation lots of times but same problem happens... 

    Hi tarifiq and welcome to the BlackBerry Support Community Forums!
    Can you send me a private message with your PIN so I can check this out for you?
    Thanks
    -CptS
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

  • All of a sudden I stopped receiving texts but i can still send them.  How do I fix it?

    All of a sudden I stopped being able to receive texts but i can still send them.  How do I fix it?

    Call your carrier.

  • My email messages are not loading. I have not changed any settings. I can still send messages but cannot receive them

    As of 5:30 pm yesterday my emails stopped coming in. When I open the account it shows I have 23 messages but nothing loads. I can still send messages and my internet connection is strong. How can I fix this?

    Troubleshooting Apple Mail
    What does Mail/Window/Connection Doctor Show? If the server is red, select it and look at the Show Details box.
    Troubleshooting sending and receiving email messages
    Troubleshooting sending email messages
    SMTP servers keep going offline

  • When I set up my mail I could send emails now a day later I can not send them but can still receive them ... I can't see what is wrong .. Any answers .

    When I set up my mail I could send emails now a day later I can not send them but can still receive them ... I can't see what is wrong .. Any answers .

    It's not a good idea to use a network disk for both Time Machine backups and other things.  By design Time Machine will eventually consume all the space on its output disk, which will then cause problem for your other files.  I'd store those other files on an external disk connected to the Time Capsule.  The problem with that is that Time Machine will only back up files that are local to your Mac.  That means that you'll only have one copy of the files on or attached to your Time Capsule.
    By the way, you've been misled by poor field labeling on this forum into typing a large part of your message into the field intended for the subject.  In the future just type a short summary of your post into that field and type the whole message into the field below that.

  • Why is my texting using data? When I have data turned off I can't send/receive. Texting is "unlimited" but it's using up all my data- help!

    Why is my texting using data? When I have data turned off I can't send/receive. Texting is "unlimited" but it's using up all my data- help!

    Texting longer text messages or any media (pictures/video/sound etc) being sent requires data to be active. However, it does not count against your data caps.
    Since you have an iPhone, you must also be aware of the difference between iMessage and SMS Text messages. The iPhone, by default, will send an iMessage when sending another text message to anyone else with an iPhone, iTouch, or iPad. This does use your data if you are not connected to wifi. In Settings, you can turn iMessage off, and then all of your texts will go through Verizon.
    Also understand- iMessage will use wifi when connected to wifi, but would need cellular data connection to work when not connected to wifi. Regular SMS text messages that are long or any media will always use the cellular data and not wifi, so will not send if cellular data is turned off, even if on wifi. However, this does not count against your cap.

  • My Iphone 4 will not send regular SMS messages. I have tried resetting my phone and by restoring and making sure i have SMS turned on. I receive them but can not send them. imessages work also. Plus my cellular data keeps randomly turning off. any ideas?

    My Iphone 4 will not send regular SMS messages. I have tried resetting my phone and by restoring and making sure i have SMS turned on. I receive them but can not send them. imessages work also. Plus my cellular data keeps randomly turning off. any ideas? Thank you

    Yes I have turned imessage off a number of times and that does not seem to he doing the trick, and it is not delivering them then I have to press on the photo and either chose try again or send as text message, I have had the setting on to not allow sending pictures as texts (so they can only send as imessage) since I got my phone in January and it has always worked until now, I have turned that off to allow me to send them as picture messages now but it's still not working over iMessage, I have also tried it using 3G and not wifi

  • I can receive I message but can't send I message

    Help....I can receive an I message....but can't send one, or reply to one!

    My best guess is that you are accidentally typing in the subject field without realizing it and when you try to send the message, it will not go through. Unless there is text in the text area - and not just in the subject field, the message will not send.
    Like I said, that's only a guess. Try using the subject field again, but make sure that you are also typing the message in the text field and see if the message will send. You can always turn the subject field off again if it will not work. If I leave the subject field turned on, I can still text, as long as I type the message in the line below the subject field.

  • Problem: Cannot send mail unless Password is transmitted insecurely & Port is set to 587.. Can receive mail but can't send..

    Problem: Cannot send mail unless Password is transmitted insecurely & Port is set to 587.. Can receive mail but can't send Code 501..
    Need help with T-bird.. My OS is Win XP-64..Have been using Mozilla for about 10 years with little or no problems.. This happened when I upgraded to 3.17.. Spent hours on T-Bird diagnostics web site.. Called Comcast & talked to a net tech.. he ran some tests on his end & had me log into my Comcast e-mail account & all worked well,, so he concluded the problem was in T-Bird.. He had me change my port to 587 & disable connection security & authentication to none & I was able to send mail.. That was all he could do.. Comcast was working.. the problem is in T-Bird.. Can any one help with this problem.. I don't want to send mail with my password transmitted insecurely..
    Thanks
    Richard

    It was not intended to be "snide". You said two separate things that at face value would be out of the ordinary.
    I considered if it might be a typo for 31.7. Since 31.5 is the current formal release, I would have to thank you for volunteering to test a pre-release beta version. If it was truly 3.1.7 then it would appear that you have chosen, or have become stuck with a somewhat ancient version. In either case it's harder to reach out to you with any meaningful comments or advice. However I do watch various other sites and newsgroups and I don't see a clamour of distressed users, so it seems fair to suppose that this feature isn't actually broken in 31.7.
    And you said XP 64. XP is obsolete and no longer supported and if there is a 64-bit version, then again you have set yourself apart from the mainstream.
    I had a look at the comcast site and found some puzzling recommendations. Some users come here asking how to set up a secured connection in Thunderbird when it isn't offered by the server. Comcast are different, in that they mention the ports 143 and 587, and also 993 and 465. So far so good, in that security is actually on offer, but they also suggest that you enable SSL, regardless of which port is being used. It would be unusual and unconventional to offer TLS or SSL on ports 143 and 587. STARTTLS would be more credible on these ports.
    Have you tried IMAP on 993 and SMTP on 465? SMTP on 587 with SSL, or TLS, is not impossible, but is improbable.

  • I can receive but can't send email

    I can receive but can't send e-mail, my phone keeps asking me to set up a password for outgoing mail but I have done that and still nothing happens.

    try powering it off for a min and then power back on and see if it works.  If not take a look here
    http://support.apple.com/kb/TS3899

  • Can receive but can't send mail via BT Yahoo SMTP server port 995

    Suddenly I can't send mail from my BT/Yahoo account but can still receive mail. The message that i get is that it was rejected by the server. I have not changed the server - it is still SMTP via port 995, using SSL. Help!! Why should this have ocurred out of the blue and what do I do?

    Hi Dancing Brave,
    Thanks for visiting Apple Support Communities.
    I recommend starting with the steps in this article if you are not able to send mail:
    OS X Mail: Troubleshooting sending and receiving email messages
    http://support.apple.com/kb/ts3276
    Best,
    Jeremy

  • Can receive emails but can't send any

    Can receive messages but can't send any. What setting am I missing?

    I had this same problem with my zoho mail account.  It started when I changed my email password on the computer....Long story short I have been going crazy for a few days. I could receive mail, but couldn't send anything from that account! (Fortunately I have two other accounts which are a different server - gmail.) I turned my iPad2 off then on again...I did a sync with iTunes...I deleted the account and then added it back...Still it would not send..Just receive!
    I did finally get it fixed, but it took about an hour poking around and looking for help here.
    There were several problems:
    1. Somehow the server port numbers were incorrect. So when I added the account back in, I found that the "incoming server port" was not correct and fixed it. But I didn't see how to check the "outgoing server port." - somehow in the setting up process, that just wasn't exposed.
    2. Eventually I found the "outgoing server port" here:  - Go to Settings - General - Mail - Account. Then tap on the Account you need to fix. Check the information there to be sure it is correct.
    THEN: tap on the white bar just below the word "Outgoing mail Server"
    That takes you to "SMTP"
    You will see a primary server, and "other SMTP servers"
    Somehow I had 3 there that were the same account server name (zoho) ..all with the wrong port number!
    But even after fixing each one, I still couldn't send mail. This led to problem number 3:
    3. Apparently having 3 of the same account was a problem. After I deleted all three of the accounts, then tapped on "Add Server" and entered the information back in again. Bingo, I could send mail!!
    I don't know why, but now my "Primary Server" says "Not configured - off"
    And all the "Other" servers say "off" as well.
    But it's working so I am going to leave it as it is.
    I hope some of this is helpful.

  • I can receive iMessages, but can not send any as the "Send" button  is missing

    I can receive iMessages on my iMac Pro, but can not send any as the "Send" button is missing. Using Mountain Lion OS

    Hi Ralph (US)
    Works across most iChat versions as well.
    Greats for paragraphs.
      (UK)
    10:08 PM      Thursday; February 14, 2013
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
      iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad
    "Limit the Logs to the Bits above Binary Images."  No, Seriously

Maybe you are looking for