Reactivate subscription at same rate as original s...

I had a montly subscription and was happy with it.  I accumulated so many unused minutes that I decided to cancel the subsription. I lost all the minutes that were unused.  I ordered a new subscription and the rates had gone up a lot.  Can I reactivate the original subscription at the orginal rate within the allowed expiration date and will the rate remain the same as I am re activating the original subscription?

I don't think a cancelled subscription can be re-activated, sorry
Regards,
Neil

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    Hello
    You must have missed my reply here:
    http://community.skype.com/t5/Rates-and-subscripti​ons/Re-Skype-Premium-unlimited-calls-to-50-countri​...
    TOPIC CLOSED
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
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  • Payment refused, reactivate subscription error, Sk...

    Before the end of the subscription I got a message: Unlimited Europe 12 months  Status Refused
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    Thank you for contacting Skype Customer Service.
    We are happy to hear that you would like to extend your Unlimited Europe 12 months subscription on your account. We understand why you are concerned about this. We will be glad to explain this for you.
    Tony, if you don’t change your payment details in time and your subscription expires, you have up to 90 days to reactivate it by updating the payment method. By doing this, you can maintain your current subscription settings.
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    If you have used a credit card to buy a subscription, you can change your credit card details as follows:
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    2.  Under Account details, click Manage features.
    3.  On the left panel, click your subscription.
    4.  Click Settings.
    5.  On the Subscription Settings page, click Change payment method....
    6.  To switch to another stored payment method, or Skype Credit, select it from the drop-down list and click the Save button....
    Rutty T.
    Skype Customer Service
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    Hello Rutty,
    I did everything as per your instructions but I can not get to STEP 3
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    I have tried in Internet Explorer, Mozilla and Opera and always the same (as the pictures).
    Where is the mistake? On your web site or in me - between my chair and my computer. I do not know. I am distressed!
    Please, can you reactivated / ordered this Unlimited Europe 12 months and make invoice Number, that I can pay? PLEASE!!!!
    I wish to pay by bank transfer. OK?
    Thank you.
    Tony
    Skype Customer Service (this is IQ and this helped me):
    Thank you for your reply.
    We understand that you are experiencing difficulty in renewing your subscription. It is our pleasure to assist you with this, Tony.
    We have checked your records and sadly, the Unlimited Europe subscription has been expired. If you wish to continue with this subscription, you have to purchase this subscription again. In this regard, you can now choose to pay directly to the bank.
    Just a note, bank transfers takes longer time to be processed compared to other payment methods such as credit cards or PayPal. For more information regarding bank transfers, you may refer to this FAQ: https://support.skype.com/en/faq/FA611/.
    Should you have any further questions, please feel free to contact us again. Have a great day, Tony!
    Best regards,
    Miguel Paolo A.
    Skype Customer Service
    Joanna_M MOD wrote:
    5.How do I extend my subscription?
    -Subscriptions are extended automatically until you unsubscribe
    -Recurring payment is taken 3 days in advance to avoid payment delays but your subscription minutes are reset based on the initial purchase date and time (GMT timezone). You can check this from your order history if you open order ID: https://secure.skype.com/wallet/account/orders Click on: "Account details" then: "Billing & payments" and locate "Purchase history".
    -Purchasing the exact same subscription will not add more minutes to current month, only extends subscription length.
    (http://community.skype.com/t5/Rates-and-subscriptions/All-about-subscriptions/td-p/1619493)
    When it's so easy why nobody help my?
    Hey Skype Customer Service, is someone willing to help?

    I:
    Hello,
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    On Your site is error (see photo http://www.pixhost.org/show/2295/16795787_skype-error.jpg
    Thanks.
    SCS reply (another "clever" answer):
    Thank you for your reply.
    We understand that you wish to reactivate the subscription on your account. It is our pleasure to assist you on this matter.
    Tony, upon further checking on your account, no worries as your subscription is just suspended simply because there is no enough Skype Credit balance to renew the said subscription. The best option for you right now is to add Skype Credit balance that would be sufficient to renew your subscription.
    Should any further issues arise, please feel free to contact us again.
    Best regards,
    Maila C.
    Skype Customer Service
    They do not understand that they have an error on the page and that I can not do it!!!

  • Reactivate subscription and phone number

    I have tried to reactivate my account with an annual subscription to take advantage of the 50% discount as well as not worry about renewing for a year but it defaulted to only 90 days. There is nowhere to correct this and everytime I try to renew/reactivate my phone number it says it will overlap.
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    Hello,
    To get the discount for the Online Number, you have to purchase the subscription first. When you have an active subscription, the discount will automatically be applied to the Online Number purchase.
    As you have purchased the Online Number first, I advise you to contact customer service to cancel the Online Number purchase so that you could repurchase it (the same number will be reserved for your account).
    https://support.skype.com/en/faq/FA297/How-do-I-request-a-refund

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