Read messages in outlook

Hi
I recently got a new Blackberry Curve 9300 through my company.  I managed to set up my email by going through the setup wizard on the handset and inputting the company domain, ip address and my username and password.  I set it up for bi-directional updates with the mailbox taking priority where conflicts arise.
The issue is that my emails forward to the handset but it does not update whether or not they have been read.  As such I can receive and reply to many emails during the day but when I access email through the handset all of those received are all marked as unread, I then have to click through them all individually to mark as read.  This situation is not even rectified by plugging the handset into the computer.
Any help would be gratefully received
Thanks

As a test, one thing we can try is to disable wireless reconciliation entirely from the device. If you turn off wireless rec, the BlackBerry will not communicate changes to the message status back to the Exchange server, effectively taking the BlackBerry out of the equation.
To disable wireless reconciliation, try this:
Open Messages >> Options >> Email Reconciliation >> Set wireless reconciliation to No (Note: If you see it, make sure Message Services is set to Desktop)
Back out and save your changes. Give it about 15 minutes to make sure the change takes effect, then run your test again.
I would be surprised if there was something on the device that was causing the messages to be read. As it was mentioned earlier, POP3 integrations don't reconcile read/unread statuses (KB05133) so I'm not sure what would be causing that behaviour.
The only stupid question is the one you don't ask before you reboot the BES.

Similar Messages

  • Can I tell at server-level if a message has been displayed in the Reading Pane in Outlook?

    Hello,
    Does anyone know if there are any traces at server-level (Exchange 2010) if a message has been displayed in the Reading Pane of Outlook 2010? The message would still be marked as Read in the recipient's mailbox.
    Thanks,
    - Alan.

    Hi,
    If you want to know whether an email has been read by recipient, you can either request a read receipt or enable the tracking for read status for messages by using the
    Set-OrganizationConfig –ReadTrackingEnabled:$True command.
    A related blog for your reference.
    Question: Is it possible to check if a message has been read, even when the sender forgot to check the box “Request a Read receipt for this message”?
    http://blogs.technet.com/b/ilvancri/archive/2010/04/13/question-is-it-possible-to-check-if-a-message-has-been-read-even-when-the-sender-forgot-to-check-the-box-request-a-read-receipt-for-this-message.aspx
    Best regards,
    Belinda
    Belinda Ma
    TechNet Community Support

  • BlackBerry/iPad2/Exchange 2007/Outlook - Read Messages

    We have a user who recently acquired an iPad and he is syncing it with our Exchange 2007 via EAS. Prior to this, he had only a BlackBerry syncing with BES to our exchange server.
    He has noticed in very close proximity to syncing his iPad with our mail system, that messages are showing read in his outlook client and BlackBerry and he didn't open them.
    His assistant, who has delegate access to his mailbox, knows she is not opening them (and has had access for years prior without accessing/opening).
    Does anyone know of a "auto open" kind of view or feature on iPad that may be opening messages and, hence, setting them to unread?
    Now swearing that the iPad is the culprit, just the most likely suspect and figured someone may know.
    Any help would be hugely appreciated.
    Thanks in Advance.

    I recommend that you not use any internal names as the internal or external URLs for any virtual directories, Outlook Anywhere or Autodiscover settings.  That way you can keep your certificate simple.
    I don't know that solves your original problem, though.
    Is there anything doing HTTPS inspection or SSL offloading between the Internet and your Exchange CAS?
    Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."

  • My Iphone 4 is downloading my entire outlook inbox including "read" messages.

    My new Iphone is downloading from my outlook account.  But it is downloading my entire inbox (even read messages) how do I stop it and just download messages from today forward.  I have over 6000 "read" messages in my inbox.  Do i have to delete each email individually on my phone?  It pulls 50 at a time.  Once I delete the 50 it pulls the next 50 and so on... 

    If the phone is able to download old messages it is because they are still on your server.  If you delete them off the server, the phone won't be able to download them anymore.

  • Is there a way to show Custom message in Outlook Mail read Inspector Window same as When a File is opened in Protected View.

    Is there a way to show Custom message in Outlook Mail read Inspector Window same as When a File is opened in Protected View.
    If we open a Document from Untrusted location,the file is opened in Protected mode and a Red Message bar is shown below the ribbon for Excel,Word apps.
    Can we show this type of similar message bar with custom Message in Outlook or any other Office App.

    Are you displaying an MSG file? Keep in mind that Outlook creates a temporary copy in one of Outlook folders, so strictly speaking your are not looking at a file.
    Dmitry Streblechenko (MVP)
    http://www.dimastr.com/redemption
    Redemption - what the Outlook
    Object Model should have been
    Version 5.5 is now available!

  • Sync gmail messages between outlook 2003 on my hom...

    Hi everyone,
    I've been reading a lot of posts on this forum and other pages on the net, but I couldn't find anything similar to my problem.
    I have a E51 with the latest version of PC suite; and I am using Outlook 2003 on a WinXP SP2 machine.
    PC suite does not give me the possibility to sync messages with Outlook (if it does, then it doesn't work for me). It only syncs calendar items, notes and contacts, which are all of secondary importance for me.
    Of course, this is an enterprise phone, but I am not using it with my work computer. I use it with my gmail personal address. I got the phone set up to get my emails through IMAP and my computer through POP3.
    What I would like is to be able to receive and send messages from my phone while on the go and still have the possibility to retrieve all email conversations when I download my messages with Outlook.
    Unfortunately, although this works fine for received emails (downloading them with my phone will not erase them from my inbox and I will still be able to download them onto my computer), it is not the case with sent emails. These are stored in my phone memory as well as on gmail webmail under sent items, but they won't be set as part of the conversation in the inbox and will therefore not download onto my PC. And even if I move them manually to the inbox, they will be moved there in the webmail interface but Outlook will still not download them.
    I would like to be able to save the history of some email exchanges from that particular gmail mailbox onto the computer (of course I don't need the whole history on my phone), and I find it a pain to have to go through the phone web browser to read and write my mail, so I would be really greatful if someone could tell me how to do it.
    I could also change my email client to be something else than outlook if it makes it possible, but I don't think this issue is down to Outlook.
    Thanks in advance for your help, I'll take any lead on how to do it or what to install...
    Cheers

    Hi e61drc,
    Thank you for your answer! I'll try that as soon as I get home and post to let you know how happy I am!
    Regards

  • Using PowerShell to Copy the content of a Word Document and Paste that content into a New Message in Outlook

    So, I'm a little new to PowerShell and I came across a PowerShell which allow me to copy the content od a spreadsheet, into the new message in Outlook 2007.  I have search and search on a way to do the same with a Word Document.  I would like to
    create a PowerShell Script that copies the content of a Word Document and paste that content in an email message.
    I am basing my script on this
    #Create and get my Word Obj
    $w1 = New-Object  -comobject Word.Application
    $w1.Visible = $True
    $UserWord = $w1.Workbooks.Open("C:\Users\hhhh\Documents\Powershell\test.docx")
    #create outlook Object
    $Outlook = New-Object  -comObject  Outlook.Application 
    $Mail = $Outlook.CreateItem(0)
    $Mail.SentOnBehalfOfName = "[email protected]"
    $Mail.Recipients.Add("[email protected]")
    #Add the text part I want to display first
    $Mail.Subject = "Test email"
    $Mail.Body = "My Comment on the Excel Spreadsheet"
    #Then Copy the Word using parameters to format it
    $Mail.Getinspector.WordEditor.Range().PasteExcelTable($true,$false,$false)
    #Then it becomes possible to insert text before
    $wdDoc = $Mail.Getinspector.WordEditor
    $wdRange = $wdDoc.Range()
    $Mail.Display()
    Any Help would be great!

    My requirements are the Word documents are a template of sorts.  The document will be changes prior to its email with some changes.  The other twist is that the customer might more that one recipients, and each recipient will have to have a separate
    email, with the same content of the word document. 
    For example: Say I'm doing maintenance. The Word doc might descript that maintenance, in a set format. Once save the script is run to generate 3 to 10 email with separate recipients with the body of the email containing what was in the Word document.

  • Why does the error message "Microsoft Outlook must be closed because an error occurred" keep coming up?

    why does the error message "Microsoft Outlook must be closed because an error occurred" keep coming up?

    Reboot the machine.

  • Sync Outlook Calendar message "Apple Outlook DAV Config has stopped working"

    Hi There,
    I've installed the Windows iCloud Control Panel tool, and I'm trying to sync some of my Outlook data to iCloud. Contacts works fine, and tasks appeared to work fine the first time, but syncing my calendar consistently fails with this message:
    "Apple Outlook DAV config has stopped working"
    My calendar is rather large, but it was larger still (over 5000 entries), so I archived some older items, but it still fails now at about 1800 items out of 2000.
    Has anyone seen this before? Any suggestions?
    Cheers,
    Trevor

    Hi Levanterman,
    Yes I tried that, and there were errors. I fixed my pst file. But then my I got a new error. Which resulted in the process actually generating an email would you believe it to Apple support staff, I presume saying:
    Help Apple improve its products by sending us diagnostic and usage information about iCloud.
    By sending this message, you agree that Apple will collect and use this information as part of its support services and to improve its products and services. This information is collected anonymously. To learn more about Apple's Privacy Policy, see http://www.apple.com/legal/privacy.
    Your setup couldn't be started because of an unexpected error.
    Error: 0x80040604: No reason set
    So you can imagine my frustration with all of this, but I agee, I think with dylanfromhuxley above, it is probably some errant specific calendar item. Unfortunately, I'm not willing to go to the trouble of "demolishing" my calendar to re-build it again, just to get the iCloud sync going ... I'l probably revert to doing good old wired syncing here, until I here confirmed reprots that that this clearly 1.0 version of the Outlook integration has matured somewhat.
    Cheers,
    Trevor.

  • How to change the language of administrator system message in outlook

    I wonder where is the option which changes the language of the text
    related
    to : Your mailbox is over its size limit send by the system
    administrator ?
    Some mailboxes get this message in French and other in
    English ?
    Is anyone can help me ?
    I work with French Outlook 2003 sp2 and
    English Exchange server 2000 sp3
    I try to change the regional setting on the
    server but nothing has changed.
    Thanks,

    Hi,
    Please refer to this duplicate thread below:
    http://social.technet.microsoft.com/Forums/en-US/5afe1e1a-82a9-445f-bcce-a76173ceb6bb/how-to-change-the-language-of-administrator-system-message-in-outlook?forum=outlook
    Regards,
    Melon Chen
    TechNet Community Support
    It's recommended to download and install
    Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
    programs.

  • Cannot receive message in Outlook Express

    I recently (for the first time) accessed my ISP's e-mail service. Since then I have been unable to receive messages in Outlook Express although I can send them. When I check for new messages I do get a connection but no new messages. Some of my messages are diverting to my ISP provider's e.mail service. I have checked all my account settings etc for OE and they look fine. It was all working perfectly before. Any ideas, help would be appreciated.

    Hi to all
    Well, the Outlook express is a part of the Windows OS and if you want to reinstall it you need an original Microsoft Windows CD. The delivered Toshiba recovery CD proffers only the whole OS image. In this case its not possible to install only the Outlook Express. You have to recover the whole OS.
    I know its not the optimal solution. You can try to use the system restore tool. Then you can roll back the OS to the early point.
    But if it doesnt help, the recovery procedure is the last chance.

  • ActiveSync Issues - Emails remain unread on iPhones after marked as read in OWA/Outlook

    Environment:
    Exchange 2010 SP2 CU4v2
    iPhones with IOS 6.0+
    Background:
    We've spent a couple weeks troubleshooting this since the vast majority of our users are not experiencing the email synching issue with their mobile devices. However, we have a few users that are remote (international) saying that activesync is not properly
    marking mail as read when initially interacting with it via OWA/Outlook.
    The problem isn't regularly reproducable -- it's sporadic.
    There are two issues really:
    The mail icon indicates X number of unread messages, however when navigating into the mailbox on the phone, nothing is "unread" -- There is only one mailbox -- there is no confusion about unread mail being in a different account.
    Mail marked as read in OWA/Outlook never gets marked as read in the mailbox on the iPhone.
    Steps Taken:
    We've had them remove/readd the activesync account on their device, which initially solves the problem only for it to resuface.
    We've asked them to change their activesync settings between Push, Fetch, and Manual.
    Messages marked as unread always remain unread unless manually opened on the phone. No additional amount of time marks the message as unread unless it is manually opened on the phone.
    We've asked users to try interacting with mail through wifi on a reliable network instead of their cellular network. Same results.
    We don't have any other mobile devices to compare to since everyone is using an iPhone. If only someone had windows mobile.
    Our thoughts are that this is due to some sort of latency issue that activesync is unable to handle, since only these remote users are experiencing the issue. Using in-office wifi the latency between their device and the CAS server is ~250ms. Over cellular
    networks.. unknown. I would think the activesync could handle this.
    Are there any server-side settings that can be changed on the exchange servers that could mitigate these problems?

    Im sure more knowledgeable members will chime in here, but I would say the issue is in ios 6.0 here. The way to test would be if users on previous verison of ios have the same issue. There are various discussions on apples forums regarding ios 6.0 and activesync/
    exchange. Myself personally I have not updated to ios 6.0 and im still using 5.1.1 and Ive not had any exchange/activesync issues. Being a windows user you tend to hold off on major updates / SP releases until the rest of the masses have discovered the flaws.
    Likewise i cant say im keen to jump to ios 6.0 just yet.
    Good read here :
    https://discussions.apple.com/message/19651119#19651119
    Out of interest what happens if you read the email/delete it from the phone ? does it show as being read within Microsoft Outlook ? 
     

  • Customizing PST error message in Outlook

    Hi
    Does anybody know if it is possible to customize error messages in Outlook?
    In our Exchange 2013 Server/Outlook 2013/2007 environment we have the following GPO setting
    applied:
    User configuration\Policies\Administrative Templates\Classic
    Administrative Templates\Microosoft Office Outlook 2007\Miscellaneous\PST
    Settings=> Prevent users from adding new content to existing PST
    files.
    For the Outlook user this prevents him/her from transferring
    items into their PST folder. If the user tries to do so, then the following
    error message is displayed:
    "Cannot move the items. you don't have
    appropriate permission to perform this operation"
    Is there a method by
    which this error message be customized? (that means to personalize the wording
    of the message to suit our organizaton)
    Many thanks in advance

    "Cannot move the items. you don't have
    appropriate permission to perform this operation"
    Is there a method by
    which this error message be customized? (that means to personalize the wording
    of the message to suit our organizaton)
    No, not to my knowledge.
    Don
    (Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
    This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

  • TS4062 I keep getting the error message "apple outlook DAV has stopped working"

    My phone and I pad all of the sudden just stopped syncing with my desktop.  I have had my phone for over a year when 4s first came out and everything was syncing fine.  Then all the sudden it stopped.  I keep getting the error message "apple outlook DAV has stopped working".  I have rebooted, checked for duplicates, signed in and out of the cloud and still nothing.  Has anyone had this problem and know of a good way to handle it.  Also, now my phone and Ipad don't sync with the cloud either.  Please help.

    Windows 7 Professional.  I meant that when I open a word doc and want to turn it into a PDF, i get the same error message.  In the mean time I paid the $40.00 and spoke to Adobe and after 40 minutes, they re-installed Reader X instead of XI so now it works but I am not overly thrilled that I had to pay for it.

  • How can i syncronize flagged messages from outlook in icloud

    How can i syncronize flagged messages from outlook in icloud?

    I figured out what I think is the easiest method: I open the file in Preview, select File, then Print, then, at the bottom of the Print dialog box, use the little down arrow on the PDF button to select "Add PDF to iBooks".

Maybe you are looking for

  • Upload image in an html form to be emailed

    Hi everyone. Here is another one of my last minute, hurry up and wait requests. I have to create a form that will enable the viewer to upload an image and send the form on its way to a predetermined email address. This is for a contest starting tomor

  • Download data from ui to excel

    Hello Experts, We have a requirement wherein, we need to download data from SAP CRM Web-ui (Assignment Block/View) to excel sheet(CSV) using a custom button. Kindly help me in doing so. Thanks, Anubhuti Dixit

  • How can I back iWeb on Lion OS?

    Before Lion OS I was able to go to Library/Application Support/iWeb and just copy my website. Now... with the Lion OS there is no iWeb folder under Application Support. How can I backup my sites from iWeb and save in a different MAC? Thanks

  • Cannot Execute .java File..

    Hi,i'm really confused about this..it's so weird.. i'm trying to execute (.java) file from another directory, but it can't,why? if i just compile that file from another directory there's no problem with that... ex : i have file named Hello.java which

  • How to execute DollyXs.sh in mac?

    while i am trying to create plugin in mac, based on the ww.plugins.pdf reference , the instruction steps starts with executing the DollySx.sh file, i cant execute it by doub;e clicking it. when i double click the DollyXs.sh file termial get opened no