Read Receipts Tracking

Hi,
How to  Track Read Receipts Information After Executing Campaign
Thanks in Advance
Thanks & Regards
Kishore Kumar

Hi Anubhav Ramachandran ,
Thank You for your Prompt Reply,
At present i am working on CRM 7.0
I am able to  select the value 'SAP Connect expectsreceipt confirmations from mail'.
U mentioned that automatically get alert or mail based on Email profile
where i need to maintain This Email profile
can u explain me in detail
Thanks & Regards
Kishore Kumar

Similar Messages

  • Track read receipt responses

    Hello,
    I have a probleme to track the read receipt.
    Whenever i send a mail and request a read receipt, i get the read receipt from all the users but the tracking does not update for all users.
    I did a test with 3 different account and receive read receipt for from all 3 but only one is updated in the tracking.
    Only the read receipt of same domaine was updated.

    Hi,
    Disable firwall and anti-virus program, then test the result, will the tracking information be updated?
    I suspect this may be caused if external emails are scanned and somehow the protection corrupts the read receipt.
    I hope this helps.
    Regards,
    Melon Chen
    TechNet Community Support

  • Generare e-mail status by tracking Delivery and Read Receipt?Challenge

    Hi,
    I got bit confused, How can I came to know that my e-mail has been successfully sent or not without opening my inbox.
    Am sending 50,000 mails per day by using java mail sending program, while sending I am enabled Delivery and Read receipt and I saved message-id in database and I got that receipt back to my inbox.
    Then I am reading my Inbox using another java program based on message-id concept, And also I need to parse the body of the mail to update the reason if any message failed.
    Here my Inbox received more than 1 lac mails per day as receipts. Because am sending 50,000 mails, So, I got 2 receipt mails for 1 mail, totally 50,000*2=1lac mails in Inbox. My problem is, my reading Inbox java program not able read all 1lac mails at one day. It just reading 5,000 mails per day. When my next day mail sending process started, again i am getting another 1 lac receipts.
    Since I am not able to read and delete the receipts completely, mail counts in my inbox getting accumulated. So, I got stuck, How can I do this?
    If anybody have any other ideas please share with me.
    Already I surfed on net lot, but I can`t find solution for this concept.
    Thanks in advance.

    I think the big question is why can you not read and remove the mail more quickly? What limits you to reading only 5,000 messages per day?
    Also, is this about Oracle Communications Messaging Exchange Server (formerly known as Sun Java Messaging Server)?
    If so, please include the output from the "imsimta version" command.
    If not, you probably should ask in the JavaMail forum: JavaMail

  • How to track Delivery and Read Receipts, to update the e-mail status?

    Hi,
    I got bit confused, How can I came to know that my e-mail has been successfully sent or not without opening my inbox.
    Am sending 50,000 mails per day by using java mail sending program, while sending I am enabled Delivery and Read receipt and I saved message-id in database and I got that receipt back to my inbox.
    Then I am reading my Inbox using another java program based on message-id concept, And also I need to parse the body of the mail to update the reason if any message failed.
    Here my Inbox received more than 1 lac mails per day as receipts. Because am sending 50,000 mails, So, I got 2 receipt mails for 1 mail, totally 50,000*2=1lac mails in Inbox. My problem is, my reading Inbox java program not able read all 1lac mails at one day. It just reading 5,000 mails per day. When my next day mail sending process started, again i am getting another 1 lac receipts.
    Since I am not able to read and delete the receipts completely, mail counts in my inbox getting accumulated. So, I got stuck, How can I do this?
    If anybody have any other ideas please share with me.
    Already I surfed on net lot, but I can`t find solution for this concept.
    Thanks in advance.

    Hi EJP,
    step 2: Taking total inbox length using message.length
    The message count is available via Folder.getMessageCount*().//ok I will try this one.*
    step 3: In for loop, for(i=0; i < = n; i+){+ //--here we are getting mails one by one
    That should be i < n, not i <= n. *//here I was wrongly specified, I used i<n only.*
    step 5: In that mail body we are searching our own unique keyword(which we set for our unique mail reference)
    Searching how?
    In order to find the keyword, we are getting entire text/plain mail body using below method,
    //To get body plain/text body part start here
         public static void getTextPlainBodyPart(Part p) throws Exception {
              if (p.isMimeType("text/plain")) {
                   if (!(showStructure) && !(saveAttachments)){
                       lstr = (String)p.getContent();
              }else if (p.isMimeType("multipart/*")) {
                 Multipart mp = (Multipart)p.getContent();
                 level++;
                  int count = mp.getCount();
                  for (int i = 0; i < count; i++){
                 getTextPlainBodyPart(mp.getBodyPart(i));
                  level--;
    //To get body plain/text body part end hereAbove method will return entire body of the mail in one string variable, Eg: String mailBody;(*mailBody variable contains entire body)*
    Then using mailBody variable we are searching our own keyword(which we set for our unique mail reference while sending mail) using below technique,
    if(lstr.indexOf("!$*#*$") != -1 && lstr.lastIndexOf("$*#*$!") != -1){
    KeyWord = lstr.substring(lstr.indexOf("!$*#*$")+3,lstr.lastIndexOf("$*#*$!"));
    //to get reason alone
    if(lstr.contains("Reason:")){
         Pattern p = Pattern.compile("Reason:\\s([^\\n])*");
    Matcher m = p.matcher(lstr);
    boolean result = m.find();
         while(result) {
            reason = m.group();
             result = m.find();
    //System.out.println("Reason:>>>>"+reason);
    }else{
         reason = "";
    }After getting that keyword in KeyWord variable,
    then we are updating our database using that KeyWord,(here we are using KeyWord variable in where condition in update query)
    Note:_ KeyWord is nothing but, we were stored all our unique keyword against every mails while sending.So, If when get that keyword while reading the receipts,then we can update our table using that same keyword.
    guide how can I do this effieciently. And if you any other new concept please share with me.
    Thanks in advance..
    Edited by: EJP on 17/03/2011 16:54: added code tags. Please use them. Code is 100% illegible otherwise.

  • How to get Read receipt in gmail app on iphone 4s?

    I have gmail app on my iphone 4s but i do not get read receipt option while sending mail kindly advise

    You can use 3rd party services to use read receipts with Gmail. Companies like ContactMonkey (www.contactmonkey.com) and Spypig offer email tracking for Gmail and Outlook. They're both pretty easy to use.
    Happy tracking!

  • Read receipt not working in Outlook 2010

    Hi.  I am having some problems with read receipt. It does not work on my computer, it works fine on my co-workers computers.  It worked fine for a couple of weeks but no I neither receive read receives from others to confirm nor do mine get sent
    with my mails.  
    I have looked at rules and I have no rules. I really need this to work because of my work. 
    can someone please help me ?
    Thanks 
    Baldvin

    Hi Baldvin,
    Did you tick the 'Request a Read Receipt' option when composing a new message? Or did you select the option "Read receipt confirming the recipient viewd the message" under
    File tab > Options > Mail >
    Tracking section?
    Can you confirm if the recipient clicked Yes button and agreed to send the receipt?
    You can send test emails with a request for read receipt to yourself to check the result.
    Regards,
    Steve Fan
    TechNet Community Support

  • Read Receipt in Mail

    Is there a way of having a read receipt on the email i send out?
    Rob

    I wouldn't take it with a grain of salt. I would, however, do more testing. Here is what I came up with.
    I sent out two more test messages to the same five emails. Those emails were a veriety of email types accessed from a variety of modalities. Some of the emails were sent to mail on a private hosts like 1and1, some were sent to gmail accounts, and some were sent to @me.com accounts. The two messages we sent were one HTML email and one plain text email.
    In all cases, where we sent plain text emails, no tracking was accomplished.
    In all cases where HTML messages were sent, tracking was accomplished regardless of client, local or web, or account type. The tracking was genuine and in fact tracked true opens and not just server downloads. In fact the tracking was so fine-tuned, we could track how many times a particular account opened that particular message... in real time.
    So, it is either something clever embedded in the HTML, or it is a picture being counted by the server as somebody else mentioned. But, how would the server know what email account is pinging the picture file? I would love for it to be something in the code of the message itself. If that's the case - that a script in the message itself it sending a 'read' tag or something back to some other component, regardless of client - that means we could set up the same thing without using HTML... maybe? Any thoughts? Should I post the script of a message here?
    I know people are very particular about their privacy, but to answer to that: 1) let's all get over the idea that anything we do online, ever, is private - especially email, and 2) I'm at a school where we're dealing with students with particularly bad habits. Being able to say to them, "Well, Stewart, I see that you did in fact read the email. Actually, you looked at it three times. So, I know you knew about the work." will put to bed that excuse real quick and help them succeed more often more efficiently.

  • Mail read receipt

    How can I activate "read receipt" as with Outlook?
    Luís

    luiscadeco wrote:
    How can I activate "read receipt" as with Outlook?
    Luís
    I misread your post so ignore all below the next sentance. Mail does not include read receipt functionality, for good reason.
    --- Ignore what follows. It does not address what the poster asked ; ---
    In my Outlook 2007 the settings for read receipts are here: In Outlook > Tools > Options > Email Options > Tracking Options
    But read receipts, either requesting or responding to are never a good idea. It is totally up to the recipient if they provide a read receipt. Most email clients, your Outlook included, allow you to set the client to never respond to a read receipt. This is for security and privacy reasons. As to requesting a receipt. It is of little value for you to request a receipt given that most email users have set their clients to never respond. So even if you request a receipt you still won't know in most cases if the recipient read the email or just ignored your request.
    From a personal perspective, it is no one's business other than mine if or when I read my email. So don't send me a read receipt request because it will be ignored.

  • Turn off read receipts on OS X 10.9.4

    I turned them off on my phone, however they're still active on my computer. What can I do to turn them off? I tried Messages > Preferences... but came up with nothing

    You're on the right track, it's Messages > Preferences, then Accounts > [your iMessage account]. Then there should be a check box for Send read receipts.

  • Outlook 2010 Exchange 2010 Read Receipt Request for all emails cannot be switched OFF.

    I have a strange situation with an Outlook 2010 client using Exchange 2010. The user has Outlook configured so that Under Options/Mail/Tracking - that "Read receipt confirming the recipient has viewed the message" is turned off. Yet everytime she
    sends a message, the option to request pops up on the recipient's outlook.
    I have tried to toggle the option on and off to no avail. I can switch the Delivery Receipt request on and off and it is no issue.
    Can anyone tell me what attribute in ADSIEdit or Exchange is that seems to be stuck ON? 

    Hi,
    I believe you would like to block this only for the user and not for your ORG... ??
    Although, you can block this for your entire ORG.
    what happens is that the Read receipt contains a "Disposition-Notification-To" 
    If we get rid of this header we can restrict the receiver to get that prompt.
    we can create a Transport rule either for the entire org or for that specific user by making an adjustment in the "exception tab"
    for more info refer this blog.
    http://blogs.technet.com/b/exchange/archive/2011/02/23/3412028.aspx
    Thanks & Regards
    John Chris

  • Not Read Receipts Since Office 2013 Upgrade

    Hi,
    We have just upgrade to Office 2013, form Office 2007.  and we appear to be having some issues with Read Receipts, if we ask for a read receipt on a mail, as soon as the mail is sent  we receive a not read receipt as shown below. 
    "Your message
          To:   Ian Hart
          Subject:    RE: Consignment No.
          Sent: 24/04/2015 12:01
    was deleted without being read on 24/04/2015 12:01."
    I know that the mail are being received as I have sent a test mail from my work outlook 2013, to my own outlook.com and it was received fine although I did receive a not Read receipt on my work outlook.
    if we resend a message with read receipts we do not get a not read receipt, could any one make any suggestions
    1.) Mail Accounts are Microsoft Exchange  
    I have looked into this further and the issue seams to be with the Read Receipts. 
    I have sent an email with a Delivery Receipt and that delivers fine and I get a Receipt
    I have sent a mail with only a read receipt and I get a not read receipt as shown in the post.
    In not sure if the error is accruing because we are sending  to email accounts/ exchanges that have had the read receipt function disabled or if it is a problem full stop.
    Best Regards 
    Mark
       

    Hi Mark,
    A read receipt informs you that your message has been opened. However, do not rely solely on these receipts. In Microsoft Outlook, the message recipient has the option to decline to send read receipts. There are other scenarios where read receipts are not
    sent, including if the recipient's e-mail program does not support read receipts.
    I recommend you refer to the following article to troubleshoot the issue:
    Track email with read receipts
    Best regards,
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
    Niko Cheng
    TechNet Community Support

  • Outlook 2013 with Exchange 2013 keeps giving read receipts

    Hello experts,
    We have an Exchange 2013 server. All users are joint to the domain, except one user (Windows 8.1) which is in a Workgroup, and using Outlook 2013 with IMAP protocol. 
    This particular user is having a problem. When he send's any email from Outlook and requests a read receipt, after that he keeps getting hundreds of read receipts in his inbox. I have tried disabling (for temporarily) the Windows server 2012 firewall,  but
    still having the same issue. 
    Is this a known bug in Outlook 2013 with Exchange 2013? Any help troubleshooting this?

    Hi,
    According to your description, I understand that IMPA account get hundreds of read receipts while he requests a read receipt.
    If I misunderstand you concern, please do not hesitate to let me know.
    Whether are all account or some special user experience this question? Please do a test in external with IMAP account to double confirm.
    How about the “Request a Delivery Receipt”?
    Also, please run message tracking log to get more details about message mail flow:
    Get-MessageTrackingLog –Server “mailbox server” –Sender “[email protected]” –Recipient “[email protected]” –MessageSubject “Read: message subject” | Select Timestamp, ClientHostname,ServerHostname,Source,EventID,Recipients,RecipientStatus,Sender | ConvertTo-Html > “C:\Test\Test.xml”
    Thanks
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
    Allen Wang
    TechNet Community Support

  • I use Mac Mail. How do I set up an email to get a delivery or read receipt?

    I use Mac Mail. How do I set up an email to get a delivery or read receipt? In other words, I want to receive automated confirmation that the email was either delivered, opened, or both -- which you can do in Outlook. I was not able to find this option in the Mail menu.

    Unfortunately OS X Mail does not offer this feature as far as I know. With Apple failing to offer that feature up until now I highly doubt it'll happen in the future :/

  • How do I add a number to my Send Read Receipts for iMessage

    How do i add a number to my Send Read Receipts for iMessage. It says I can add a email just not a number!

    Link phone number and Apple ID with FaceTime and iMessage
    http://support.apple.com/kb/HT5538

  • How can I get Messages to show the correct time for read receipts?

    Messages in Mountain Lion shows the wrong time for read receipts. For example, my iPad will show a message was read at 3:37 pm but if I open Messages on my MacBook, the read receipt shows the time that I opened the Messages app as opposed to the time the message was actually read. This is not too much of an issue if my iPad is handy, but really, shouldn't Messages on my MacBook be able to show the correct time the message was read? It syncs all the other infromation with Messages on iOs.
    I should mention that if Messages is running on my MacBook when the recipient reads the message, then it does show the correct time the message was read. It's if Messages was not running and I re-launch it that the read receipt time gets mixed up.

    HI,
    As far as I am aware Messages marks or time stamps an iMessage at the time of receipt rather then the time you got around to reading it.
    I will admit that in most cases reading and receiving as the app opens will be near enough the same time in some conversations.
    Adding Time Stamps to Chat is what iChat has always done particularly with AIM based Chats.
    The "Sync" in Messages is "display on all devices"  and after that each iMessages is dealth with separately on each device.
    There is no syncing of deleting/dimssing an iMessages or having read it on another device.
    8:58 PM      Tuesday; April 16, 2013
      iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.3)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad
    "Limit the Logs to the Bits above Binary Images."  No, Seriously
    Message was edited by: Ralph Johns (UK)

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