Read this Catherina and Dale: Device not recognized WMP11 Media Explo

Dale's post on connection problems is broken. http://forums.creative.com/creativelabs/board/message?board.id=dap&thread.id=73478
Additionally, there is an issue with Windows Media Player and the Zen Media Explorer. I have verified that you can have one or the other installed, not both, or you will receive 'device not recognized'. ?
I've successfully connected to WMP without Zen Media Explorer installed. I've also rolled back to WMP0 and installed Zen Media Explorer. No other config will work reliably. (There were times with WMP and Zen Media Explorer that it would recognize my ZVM for a short period then 'lose' connection).
Additionally, if trying to install Zen Media Explorer with 'ZNVM_PCApp32_LA_6_2_0.exe' from your download page, you get some nonsense that it's not supported under XP SP3. If you install the older version directly off the CD and patch with 'ZNVM_PCPatch_LA.exe' there is no message of an unsupported OS and installs just fine.
I hope this info gets stickied and the issues addressed promptly.

Hi,
Thank you for your feedback. The links on that post has been updated now.

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