Reader 10.1 Freezing Browsers
We're using Reader 10.1 in protected mode on XP SP3 machines. Browsers used are FF4/5, and IE 8.
When a user navigates to a site with a pdf and opens it, Reader opens in protected mode by default which is what we want. When you click on "save a copy" at the bottom, the save as box pops up and will randomly freeze the browser. When it does freeze, it will not let you browse to a different directory to save or even cancel the attempted saving operation. Clicking cancel will typically kill this box after about 60 seconds. All browsers listed appear to be affected by this. Task manager doesn't show a spike in CPU/memory use and nothing abnormal in event viewer logs.
On one test machine FF will freeze while IE will work fine. Try again later and FF is fine and IE freezes. Sometimes it happens. Sometimes it doesn't. AcroRd32.exe has been verified as not running in between tests. Reader functions normal when opening a pdf locally.
Bringing Reader out of protected mode (click on Adobe logo in lower right corner) and then selecting "save a copy" works and no problems reported.
It sounds similar to:
http://kb2.adobe.com/cps/860/cpsid_86063.html
Specific JavaScript API usage doesn't work
The JS SaveAs function fails: doc.saveAs() fails due to security restrictions. Protected Mode prevents scripts running inside Reader from writing to locations except for %temp% and the AppData area for Reader X.
Any suggestions on a fix?
This is what was generated in the log file:
[07:07/14:43:38] Adobe Reader Protected Mode Logging Initiated
[07:07/14:43:38] Found custom policy file: C:\Program Files\Adobe\Reader 10.0\Reader\ProtectedModeWhitelistConfig.txt
[07:07/14:43:38] NtCreateKey: STATUS_ACCESS_DENIED
[07:07/14:43:38] real path: \REGISTRY\MACHINE\Software\Adobe
[07:07/14:43:38] Consider modifying policy using this policy rule: REG_ALLOW_ANY
[07:07/14:43:38] NtCreateKey: STATUS_ACCESS_DENIED
[07:07/14:43:38] real path: \REGISTRY\MACHINE\SOFTWARE\Adobe
[07:07/14:43:38] Consider modifying policy using this policy rule: REG_ALLOW_ANY
[07:07/14:43:38] NtCreateMutant: STATUS_ACCESS_DENIED
[07:07/14:43:38] real_path: \BaseNamedObjects\MSCTF.GCompartListMUTEX.DefaultS-1-5-21-1177238915-796845957-725345543- 3025
[07:07/14:43:38] Consider modifying policy using this policy rule: MUTANT_ALLOW_ANY
[07:07/14:43:38] NtCreateMutant: STATUS_ACCESS_DENIED
[07:07/14:43:38] real_path: \BaseNamedObjects\MSCTF.GCompartListMUTEX.DefaultS-1-5-21-1177238915-796845957-725345543- 3025
[07:07/14:43:38] Consider modifying policy using this policy rule: MUTANT_ALLOW_ANY
[07:07/14:43:39] NtCreateKey: STATUS_ACCESS_DENIED
The account that I am using has admin rights.
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Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 ??? 0x00000400 0 + 1024
1 com.adobe.AcrobatPlugin.PDDom 0x256bfea2 AcroPluginMain + 413600
2 com.adobe.AcrobatPlugin.PDDom 0x25672bc7 AcroPluginMain + 97477
3 com.adobe.AcrobatPlugin.PDDom 0x256bcdf7 AcroPluginMain + 401141
4 com.adobe.AcrobatPlugin.PDDom 0x256bd029 AcroPluginMain + 401703
5 com.adobe.AcrobatPlugin.PDDom 0x256bffb8 AcroPluginMain + 413878
6 com.adobe.AcrobatPlugin.PDDom 0x256a8df4 AcroPluginMain + 319218
7 com.adobe.AcrobatPlugin.PDDom 0x256a8ed6 AcroPluginMain + 319444
8 com.adobe.AcrobatPlugin.PDDom 0x256b174d AcroPluginMain + 354379
9 com.adobe.AcrobatPlugin.PDDom 0x256944b5 AcroPluginMain + 234931
10 ...e.AcrobatPlugin.ReadOutLoud 0x2150f734 0x2150d000 + 10036
11 ...e.AcrobatPlugin.ReadOutLoud 0x2150fb09 0x2150d000 + 11017
12 ...e.AcrobatPlugin.ReadOutLoud 0x2150e7f2 0x2150d000 + 6130
13 com.adobe.Acrobat.framework 0x004576a7 AcroSecurityBailOutImpl + 1815402
14 com.adobe.Acrobat.framework 0x0045a3ce AcroSecurityBailOutImpl + 1826961
15 com.adobe.Acrobat.framework 0x0041ae1a AcroSecurityBailOutImpl + 1567453
16 com.adobe.Acrobat.framework 0x00331183 AcroSecurityBailOutImpl + 609862
17 com.adobe.Acrobat.framework 0x00413312 AcroSecurityBailOutImpl + 1535957
18 com.adobe.Acrobat.framework 0x00412848 AcroSecurityBailOutImpl + 1533195
19 com.adobe.Acrobat.framework 0x0041294e AcroSecurityBailOutImpl + 1533457
20 com.adobe.Acrobat.framework 0x0049dcd4 AcroSecurityBailOutImpl + 2103703
21 com.adobe.Acrobat.framework 0x0049f058 AcroSecurityBailOutImpl + 2108699
22 com.adobe.Acrobat.framework 0x004b3352 AcroSecurityBailOutImpl + 2191381
23 com.adobe.Acrobat.framework 0x004b369f AcroSecurityBailOutImpl + 2192226
24 com.adobe.Acrobat.framework 0x005bcedb AcroSecurityBailOutImpl + 3279774
25 com.adobe.Acrobat.framework 0x005bb901 AcroSecurityBailOutImpl + 3274180
26 com.apple.AppKit 0x99850a58 -[NSWindow sendEvent:] + 5549
27 com.apple.AppKit 0x9976960b -[NSApplication sendEvent:] + 6431
28 com.apple.AppKit 0x996fd253 -[NSApplication run] + 917
29 com.adobe.Acrobat.framework 0x000144e3 RunAcrobat + 6020
30 com.adobe.Acrobat.framework 0x00012e9b RunAcrobat + 316
31 com.adobe.Reader 0x00001e92 main + 94
32 com.adobe.Reader 0x00001e16 start + 54
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x9498c382 kevent + 10
1 libSystem.B.dylib 0x9498ca9c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x9498bf59 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x9498bcfe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x9498b781 _pthread_wqthread + 390
5 libSystem.B.dylib 0x9498b5c6 start_wqthread + 30
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0 libSystem.B.dylib 0x94993aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x9499375e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x949953f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x98cb321e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x98c9eb68 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x98c9a533 MPWaitOnQueue + 250
6 AdobeACE 0x01963737 ACEInitialize + 3741
7 AdobeACE 0x019636ad ACEInitialize + 3603
8 ...ple.CoreServices.CarbonCore 0x98c7e54a PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x94993259 _pthread_start + 345
10 libSystem.B.dylib 0x949930de thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x94993aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x9499375e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x949953f8 pthread_cond_wait$UNIX2003 + 73
3 AdobeAGM 0x01ab079c AGMInitialize + 33770
4 AdobeAGM 0x01ab06d6 AGMInitialize + 33572
5 AdobeAGM 0x01ab0231 AGMInitialize + 32383
6 libSystem.B.dylib 0x94993259 _pthread_start + 345
7 libSystem.B.dylib 0x949930de thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x94965b5a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x949936e1 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x949c25a8 pthread_cond_timedwait_relative_np + 47
3 ...ple.CoreServices.CarbonCore 0x98c9eb90 TSWaitOnConditionTimedRelative + 242
4 ...ple.CoreServices.CarbonCore 0x98c9a533 MPWaitOnQueue + 250
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6 com.adobe.Acrobat.framework 0x000632b2 RunAcrobat + 329043
7 ...ple.CoreServices.CarbonCore 0x98c7e54a PrivateMPEntryPoint + 68
8 libSystem.B.dylib 0x94993259 _pthread_start + 345
9 libSystem.B.dylib 0x949930de thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x9498c382 kevent + 10
1 com.adobe.Acrobat.framework 0x00f07296 AcroSecurityBailOutImpl + 13021017
2 com.adobe.Acrobat.framework 0x00e6f90b AcroSecurityBailOutImpl + 12400078
3 libSystem.B.dylib 0x94993259 _pthread_start + 345
4 libSystem.B.dylib 0x949930de thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x94965b36 semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework 0x002f21ec AcroSecurityBailOutImpl + 351919
2 libSystem.B.dylib 0x94993259 _pthread_start + 345
3 libSystem.B.dylib 0x949930de thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x94965b36 semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework 0x002f21ec AcroSecurityBailOutImpl + 351919
2 libSystem.B.dylib 0x94993259 _pthread_start + 345
3 libSystem.B.dylib 0x949930de thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x9498b5a8 start_wqthread + 0
Thread 9:
0 libSystem.B.dylib 0x94965b5a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x949936e1 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x949c25a8 pthread_cond_timedwait_relative_np + 47
3 com.apple.audio.CoreAudio 0x937ec3ab CAGuard::WaitFor(unsigned long long) + 219
4 com.apple.audio.CoreAudio 0x937ef3dd CAGuard::WaitUntil(unsigned long long) + 289
5 com.apple.audio.CoreAudio 0x937eccda HP_IOThread::WorkLoop() + 1892
6 com.apple.audio.CoreAudio 0x937ec571 HP_IOThread::ThreadEntry(HP_IOThread*) + 17
7 com.apple.audio.CoreAudio 0x937ec488 CAPThread::Entry(CAPThread*) + 140
8 libSystem.B.dylib 0x94993259 _pthread_start + 345
9 libSystem.B.dylib 0x949930de thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x9499482e pread$UNIX2003 + 10
1 ...thesis.MacinTalkSynthesizer 0x215e3549 MEOWSampleCache::Samples(unsigned short, unsigned int, unsigned int, void const*) + 453
2 ...thesis.MacinTalkSynthesizer 0x215dd151 MEOWReader::ReadSamples(unsigned int, unsigned int, unsigned int, short*, unsigned long long*, unsigned long long*) + 331
3 ...thesis.MacinTalkSynthesizer 0x215e7889 MTMBDemi::Load(MEOWReader*, MTMBDemiProperties*, MEOWReader::DemiDescriptor const*, MTMBNoSkipDup const&) + 193
4 ...thesis.MacinTalkSynthesizer 0x215ea4a5 MTMBSegmentProducer::LoadUnit(unsigned long, unsigned short&) + 1929
5 ...thesis.MacinTalkSynthesizer 0x215ebd82 MTCBSegmentProducer::GetNextUnit() + 316
6 ...thesis.MacinTalkSynthesizer 0x215ebee8 MTCBSegmentProducer::AssembleUnit(unsigned long) + 178
7 ...thesis.MacinTalkSynthesizer 0x215ec9e1 MTCBSegmentProducer::NextSegment(MTMBSegment*) + 437
8 ...thesis.MacinTalkSynthesizer 0x215e83d2 MTMBSmoothSegment::NextSegment(MTMBSegment*) + 68
9 ...thesis.MacinTalkSynthesizer 0x215e8520 MTMBChangePitch::NextSegment(MTMBSegment*) + 126
10 ...thesis.MacinTalkSynthesizer 0x215eb727 MTMBBlend::NextSegment(MTMBSegment*) + 123
11 ...thesis.MacinTalkSynthesizer 0x215e8235 MTMBChangeAmplitude::NextSegment(MTMBSegment*) + 35
12 ...thesis.MacinTalkSynthesizer 0x215e8f2d MTMBSpeechRateModifier::NextSegment(MTMBSegment*) + 165
13 ...thesis.MacinTalkSynthesizer 0x215aa2ab MTBEPhraseProcessor::GenerateSamples(MTBESoundOutput*, int*) + 175
14 ...thesis.MacinTalkSynthesizer 0x215a639d MT3BEngineTask::Execute(void*) + 397
15 ...thesis.MacinTalkSynthesizer 0x215a6105 MT3BEngineTask::ParseNextPhrase(void*) + 1457
16 ...thesis.MacinTalkSynthesizer 0x215ad9ac MTBEWorker::ExecuteTask(MTBEWorker::TaskRec*) + 166
17 ...thesis.MacinTalkSynthesizer 0x215ad9e6 MTBEWorkerExecuteTask + 24
18 libSystem.B.dylib 0x9499a498 _dispatch_source_latch_and_call + 62
19 libSystem.B.dylib 0x9498d3d2 _dispatch_source_invoke + 210
20 libSystem.B.dylib 0x9498bf59 _dispatch_queue_invoke + 163
21 libSystem.B.dylib 0x9498c495 _dispatch_queue_drain + 258
22 libSystem.B.dylib 0x9498bee8 _dispatch_queue_invoke + 50
23 libSystem.B.dylib 0x9498bcfe _dispatch_worker_thread2 + 240
24 libSystem.B.dylib 0x9498b781 _pthread_wqthread + 390
25 libSystem.B.dylib 0x9498b5c6 start_wqthread + 30
Thread 11:
0 libSystem.B.dylib 0x94965b36 semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework 0x002f21ec AcroSecurityBailOutImpl + 351919
2 libSystem.B.dylib 0x94993259 _pthread_start + 345
3 libSystem.B.dylib 0x949930de thread_start + 34
Thread 12:
0 libSystem.B.dylib 0x94965b36 semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework 0x002f21ec AcroSecurityBailOutImpl + 351919
2 libSystem.B.dylib 0x94993259 _pthread_start + 345
3 libSystem.B.dylib 0x949930de thread_start + 34
Thread 13:
0 libSystem.B.dylib 0x94965b36 semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework 0x002f21ec AcroSecurityBailOutImpl + 351919
2 libSystem.B.dylib 0x94993259 _pthread_start + 345
3 libSystem.B.dylib 0x949930de thread_start + 34
Thread 14:
0 libSystem.B.dylib 0x94965b36 semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework 0x002f21ec AcroSecurityBailOutImpl + 351919
2 libSystem.B.dylib 0x94993259 _pthread_start + 345
3 libSystem.B.dylib 0x949930de thread_start + 34
Thread 15:
0 libSystem.B.dylib 0x94965b36 semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework 0x002f21ec AcroSecurityBailOutImpl + 351919
2 libSystem.B.dylib 0x94993259 _pthread_start + 345
3 libSystem.B.dylib 0x949930de thread_start + 34
Thread 16:
0 ...thesis.MacinTalkSynthesizer 0x2160d6e9 MEOWPPReader::MEOWPPReader(MEOWReader*, unsigned int, unsigned short) + 93
1 ...thesis.MacinTalkSynthesizer 0x2160d899 MEOWFlatPPReader::MEOWFlatPPReader(MEOWReader*, unsigned int, unsigned short) + 47
2 ...thesis.MacinTalkSynthesizer 0x2160d90c MEOWFlatPPReaderFactory::CreateReader(MEOWReader*, unsigned int, unsigned short) + 56
3 ...thesis.MacinTalkSynthesizer 0x215ddee3 void std::__introsort_loop<unsigned int*, int>(unsigned int*, unsigned int*, int) + 340
4 ...thesis.MacinTalkSynthesizer 0x215d8fc5 MEOWReader::GetDemi(MEOWDemi const*, bool, MEOWReader::DemiDescriptor*) + 427
5 ...thesis.MacinTalkSynthesizer 0x215db29e MEOWReader::GetUnitCosts(unsigned char, unsigned char, unsigned long, unsigned long, unsigned char, unsigned char, bool, bool, float const*, SLML::Vector<float>&, SLML::Matrix<float>*, SLML::Vector<float>*, MEOWVector<unsigned short>*) + 1254
6 ...thesis.MacinTalkSynthesizer 0x216047cc MEOWSearchLatticeImpl::AddDiphoneSlice(MEOWDiphoneSliceInfo const&, MEOWDemiSliceInfo::PhonemeSet const&) + 500
7 ...thesis.MacinTalkSynthesizer 0x21609cc1 MEOWSearchLatticeLookahead::DispatchCurrentSlice(MEOWDemiSliceInfo::PhonemeSet const&) + 103
8 ...thesis.MacinTalkSynthesizer 0x21609f1e MEOWSearchLatticeLookahead::AddDiphoneSlice(MEOWDiphoneSliceInfo const&) + 134
9 ...thesis.MacinTalkSynthesizer 0x215ff068 MTMBSelectUnits::VisitPhoneme(MTFEPhoneme*) + 1512
10 ...thesis.MacinTalkSynthesizer 0x215bec30 MTFESpeechElement::VisitChildren(MTFESpeechVisitor&) + 88
11 ...thesis.MacinTalkSynthesizer 0x215bec30 MTFESpeechElement::VisitChildren(MTFESpeechVisitor&) + 88
12 ...thesis.MacinTalkSynthesizer 0x215ff794 MTMBSelectUnits::VisitWord(MTFEWord*) + 552
13 ...thesis.MacinTalkSynthesizer 0x215fdd92 MTMBSelectUnits::VisitIntermediatePhrase(MTFEIntermediatePhrase*) + 88
14 ...thesis.MacinTalkSynthesizer 0x215bec30 MTFESpeechElement::VisitChildren(MTFESpeechVisitor&) + 88
15 ...thesis.MacinTalkSynthesizer 0x215fcf1c MTMBSelectUnits::VisitIntonationalPhrase(MTFEIntonationalPhrase*) + 140
16 ...thesis.MacinTalkSynthesizer 0x215bec30 MTFESpeechElement::VisitChildren(MTFESpeechVisitor&) + 88
17 ...thesis.MacinTalkSynthesizer 0x215fcf90 MTMBSelectUnits::Execute(void*) + 66
18 ...thesis.MacinTalkSynthesizer 0x215ad9ac MTBEWorker::ExecuteTask(MTBEWorker::TaskRec*) + 166
19 ...thesis.MacinTalkSynthesizer 0x215ad9e6 MTBEWorkerExecuteTask + 24
20 libSystem.B.dylib 0x9499a498 _dispatch_source_latch_and_call + 62
21 libSystem.B.dylib 0x9498d3d2 _dispatch_source_invoke + 210
22 libSystem.B.dylib 0x9498bf59 _dispatch_queue_invoke + 163
23 libSystem.B.dylib 0x9498c495 _dispatch_queue_drain + 258
24 libSystem.B.dylib 0x9498bee8 _dispatch_queue_invoke + 50
25 libSystem.B.dylib 0x9498bcfe _dispatch_worker_thread2 + 240
26 libSystem.B.dylib 0x9498b781 _pthread_wqthread + 390
27 libSystem.B.dylib 0x9498b5c6 start_wqthread + 30
Thread 17:
0 libSystem.B.dylib 0x94965b36 semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework 0x002f21ec AcroSecurityBailOutImpl + 351919
2 libSystem.B.dylib 0x94993259 _pthread_start + 345
3 libSystem.B.dylib 0x949930de thread_start + 34
Thread 18:
0 libSystem.B.dylib 0x94965b36 semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework 0x002f21ec AcroSecurityBailOutImpl + 351919
2 libSystem.B.dylib 0x94993259 _pthread_start + 345
3 libSystem.B.dylib 0x949930de thread_start + 34
Thread 19:
0 libSystem.B.dylib 0x94965b36 semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework 0x002f21ec AcroSecurityBailOutImpl + 351919
2 libSystem.B.dylib 0x94993259 _pthread_start + 345
3 libSystem.B.dylib 0x949930de thread_start + 34
Thread 20:
0 libSystem.B.dylib 0x94965b36 semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework 0x002f21ec AcroSecurityBailOutImpl + 351919
2 libSystem.B.dylib 0x94993259 _pthread_start + 345
3 libSystem.B.dylib 0x949930de thread_start + 34
Thread 21:
0 libSystem.B.dylib 0x94965b36 semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework 0x002f21ec AcroSecurityBailOutImpl + 351919
2 libSystem.B.dylib 0x94993259 _pthread_start + 345
3 libSystem.B.dylib 0x949930de thread_start + 34
Thread 22:
0 libSystem.B.dylib 0x94965b36 semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework 0x002f21ec AcroSecurityBailOutImpl + 351919
2 libSystem.B.dylib 0x94993259 _pthread_start + 345
3 libSystem.B.dylib 0x949930de thread_start + 34
Thread 23:
0 libSystem.B.dylib 0x9498b412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x9498b9a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x9498b5c6 start_wqthread + 30
Thread 24:
0 libSystem.B.dylib 0x94965b36 semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework 0x002f21ec AcroSecurityBailOutImpl + 351919
2 libSystem.B.dylib 0x94993259 _pthread_start + 345
3 libSystem.B.dylib 0x949930de thread_start + 34
Thread 25:
0 libSystem.B.dylib 0x94965b36 semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework 0x002f21ec AcroSecurityBailOutImpl + 351919
2 libSystem.B.dylib 0x94993259 _pthread_start + 345
3 libSystem.B.dylib 0x949930de thread_start + 34
Thread 26:
0 libSystem.B.dylib 0x94965b36 semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework 0x002f21ec AcroSecurityBailOutImpl + 351919
2 libSystem.B.dylib 0x94993259 _pthread_start + 345
3 libSystem.B.dylib 0x949930de thread_start + 34
Thread 27:
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x325c132b ebx: 0x256be716 ecx: 0x00000000 edx: 0xa05da4c0
edi: 0x2e9cbc90 esi: 0x1e68d1a0 ebp: 0xbfffe6f8 esp: 0xbfffe68c
ss: 0x0000001f efl: 0x00010286 eip: 0x00000400 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000400
Binary Images:
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Model: MacBookPro7,1, BootROM MBP71.0039.B0B, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.62f6
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST9250315ASG, 232.89 GB
Serial ATA Device: MATSHITADVD-R UJ-898
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USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x06500000 / 3
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x06300000 / 2 -
Adobe Reader X Constantly Freezing up
Ever since I started using version X, it constantly locks up at least 90% of the time while trying to open a .pdf. Sometimes it takes 5 minutes for Adobe to quit, other times I have to reboot my computer just to get out of the frozen program. HELP! I'm running Windows XP SP02.
I installed Adobe Reader X on 75+ workstations at our Corporate office, upgrading from Reader 9.2
Windows XP SP2, none of the users are local/domain administrators.
I am also sufferring from this issue and it has caused a pretty huge problem here- the Adobe screen will start to open the PDF, the window goes white, and then even ending the AcroRdr32.exe processes directly will not close the software. I even have to hard shut-off the PC's as restart/log off will not work.
Possible Fix:
I thought I had identified a fix having to do with accepting the license agreement-
* log on as an administrator and open up a PDF
* accept the Adobe Reader X license agreement, if there is one
* log back on as the user and try to open some PDF's
This worked for me on some clients for 1 day- but I am receiving reports that those same clients are running into the freezing issues again.
THIS IS UNACCEPTABLE ADOBE. Considering moving to FoxIT.
I guess I am imaging the boxes again with an older Adobe version... -
Adobe Reader X Constantly Freezing
Adobe X Reader Constantly Freezing, says fixing up form fields. This happens on prtoected e-books and unprotected standard PDF file. Lags and waits for response when moving to one page to the next and never stops. Bottom right shows status
Running Windows 7 Proffesional 64 Bit SP 1 - on Dell Vostro Dual Intel Core i5 2.5 ghz with 6GB RAM
Any hints tips or tricks to get it to ooperate smoothly? and stop "fixing up form fields"Updated to XI Same issues
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Vista/Reader problems: Recent Items omissions + Adobe Reader Help menu freeze
This is Vista Home Premium 32bit; it came with Adobe Reader 8.1.2, which I fully updated, then replaced with Adobe Reader 9.0.0. Same problems either way. More info: Toshiba Satellite notebook, 3 GB RAM, 200 GB hard drive, AMD Turion X2 dual processor.
In about half the instances, a .pdf file that Reader has opened never shows up among files in the computer's Recent Items list (in the Start button). No idea why some do/some don't appear.
Also, both Reader versions freeze when one accesses the About option in the Help menu. Ctrl+Alt+Del is the only way out from that, apparently - not great. Only Reader freezes and requires using "End Task." All else keeps operating.Yes I can create a short cut to internet exp. 32 bit on my desktop and I can even be using Internet expl. 32 bit, but when I try to open a PDF with adobe reader it won't work with internet exp. as my default browser b/c windows will always choose Internet exp. 64 bit which isn't supported yet by adobe reader. With google chrome as my default browser windows can't choose an unsupported 64 bit browser in its place b/c google chrome doesn't have a 64 bit version.
My post was for those people who may not have realized yet that windows would not ever choose Internet expl. 32 bit over Internet expl. 64 bit if both exist on their system. For them it is easiest to just choose a default browser that only has a 32 bit version.
If I understood your reply correctly, you were telling me how to create a shortcut to Internet exp. 32 bit on my desk top. However, having that shortcut on my desk top and opening my browser through it will not prevent the problem of windows choosing my Internet exp. 64 bit browser for pdf's I try to open from the web. Thank you for your response, but I think the problem that I have tried to explain does exist for many users and can only be fixed by using a 32 bit browser that is not Internet explorer as your default browser. At some point if windows fixes the update that always chooses Internet expl. 64 bit over Internet expl. 32 bit, then this will all be irrelevant.
Thanks
Sent from my iPod -
Pop up message freezes browsers, Mac Snow Leopard
I recently started having an issue when playing games on Facebook, both by Playfish.
When I start the games as they are loading, I get a pop up message from Adobe Flash player alerting me
that Playfish.com is requesting permission to store information on my computer. It gives me the option to
deny or allow, but at the same time, the pop up freezes the browser, so I cannot do anything but exit from
the game. Here is a screen shot of the message I keep on getting.
I am using an Intel based iMac with Snow Leopard version 10.6.4. Flash Player version is MAC 10,1,82,76.
Any help is greatly appreciated.
Thanks,
SteveHi, I would go to this site, read the instructions. This is the Global Storage Settings Panel. I would read the second link before deciding how you want this Panel set.
http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager03.htm l
Then go to this Panel, read the instructions. This is the Website Storage Settings Panel. Read this one also.
http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.htm l
I wanted you to read both of these Panel instructions before making any selection. The reason being is that these 2 panels work together as you will see.
They are somewhat difficult to understand but necessary.
Perhaps after making those selections, you won't have any more issues.
Thanks,
eidnolb -
How to get Adobe Reader to work in browsers on linux
I am running LMDE 64 bit on one PC and a X-enabled Ubuntu Server installation on another (also 64 bit).
Is it possible, under either of these scenarios to get Adobe Reader plugin to work on any browser?
I need to access pdf files using Adobe Reader inside a browser. My preference is Google Chrome, but happy to use Firefox too.
Currently, when I use Chrome, I have turned off the built-in Chrome PDF Viewer, as it does not handle the forms I need to use. But now when selecting a pdf, the only option is to download and open it in Adobe itself, which also does not work for my needs.
In Firefox, the settings for content handling on pdf only gives the option to open it outside of Firefox... again, no good.Hi
Please See the below link for mozilla ...http://kb.mozillazine.org/Adobe_Reader
You can also see : http://plugindoc.mozdev.org/
See if that helps.... -
Reader X randomly freezing in XP
I recently created a new admin account on a Windows XP machine. Periodically when opening a PDF, Reader will stop responding. The associated acroRd32.exe process cannot be killed by task manager.
This seems to happen completely at random. Upon rebooting, opening the same PDF file that caused the lock up works just fine.
I have already tried updating the latest version of Reader X. I'm not aware of any changes to windows other than the new user account.Hi,
This is the exact issue I am having. It would open then self terminate within seconds. I was suggested to un-install the program. Now I cant get any visual, and there is an error message. AAARRRGH! So frustrated. -
Adobe Reader X freezes when I try to open recent files
When I try to open recent files, Adobe Reader X will freeze up and will stay that way until I restart the computer. Even logging off won't work. I recently left it alone for around 5-10 minutes and Windows finally did end up stopping the process, but this is not normal. Any ideas for a fix?
Nope. That didn't do it. It won't even let me end the process AcroRd32.exe. I confirmed that after around 10 minutes, it finally closed on it's own. I just also confirmed that it's a problem with accessing files on my network, not local files. The odd thing is that I can use the Open tool, go the folder and open that file fine, but when I try to open the same file under the recent files, it freezes up. This may have to do with the fact that this is a mapped network drive. Any fix would be appreciated. Thanks.
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