Reader 10 Internal Error

I'm using reader 10 on my machine using win 7 home premium in Firefox 5. When trying to open a pdf in the browser I get an error box saying " an internal error occured" and that's all it says. I tried the fix install, and tried to un- and re-install, to no avail. I also checked the plug-in in firefox, and it's ok. How might I fix this?

I've installed Adobe Reader 10.1 on 32-bit WinXP SP3 (several times), but whenever I launch it get the splash screen then always an error popup "An internal error has occurred", then AR10 shuts down. I've used Add/Remove to Change (run maintenance repair) and tried also Remove then re-installation (with reboots in between ALL these attempts), but STILL same behaviour> An Internal Error has Occurred. I also tried method 2 (registry edit) as per http://kb2.adobe.com/cps/405/kb405220.html but none of the listed 32-bit Readre 10 registry keys exist on this PC.

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also here is the install package once opened hope this helps

Internal error 2356. Has anyone seen this

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Today I purchased a highly recommended e-book ('Rally All Around') which is available by download. Double clicking on its file brought up a message that I needed a newer version of Adobe Reader, and linked me directly to 11.0.06 (Mac) on the Adobe site, which I downloaded and installed. Unfortunately, this application refuses to launch: irrespective of whether I try to launch it directly, from the Applications Folder, or by double clicking the new book, I receive the 'An internal error occurred' error message and the program shuts down. I have followed the advice provided in this forum for a previous version of Reader: I deleted all existing versions of the program, as well as the Adobe Folder in my Library, then attempted to reinstall. I've also used 'Get Info' to ensure I have the required read/write permissions on the application, and the Adobe Library Folder. Unfortunately now I have lost the ability to open any PDF file at all! I'm very unimpressed (to say the least!) that I have lost hours trying to troubleshoot this problem, as well as my money for the book and functionality on my machine! I am running Mac OS X 10.9.1 on an Intel Core i5. I'd be grateful for help, and advice, if you care to share. I'd like to count to 10 and try and fix this, before succumbing to the temptation to send a howler to the publisher.

I did eventually solve it, and I think it was using this advice I received on the Adobe Forums:
The error that you are facing might be due the reason that the user logged in doesn't have permissions to access the following directory: "~/Library/Application Support/Adobe". Can you please try the following steps with the user account in which you are facing the error:
1. Remove the Adobe Reader from Applications directory by moving it to Trash.
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Internal Error in reading a Table of Oracle custom-defined objects.

Hi,
We are running into an Oracle internal error when trying to extract data from an OUT parameter of a stored procedure. The OUT parameter is of the type TABLE of Oracle custom-defined OBJECT.
Any help on this issue will be greatly appreciated.
Thanks, in advance,
OraNew
Program:
package test;
import java.sql.CallableStatement;
import java.sql.Connection;
import java.sql.DriverManager;
import java.sql.ResultSet;
import java.sql.SQLException;
import java.sql.Types;
import java.util.ArrayList;
import java.util.List;
import oracle.sql.ARRAY;
import oracle.sql.STRUCT;
import src.vo.ProfileBank;
public class TestOracle {
* @param args
public static void main(String[] args) {
try{
Connection con = getConnection();
ResultSet rsBalance = null;
CallableStatement cs =
con.prepareCall("{ CALL acr_profiles.get_profile_bank( ?, ?, ?)}");
cs.setLong(1, new Long(133).longValue());
cs.setLong(2, new Long(29032).longValue());
cs.registerOutParameter(3,Types.ARRAY,"ACR_USER." + "ACR_PROF_BANK_TAB");
cs.execute();
ARRAY array = (oracle.sql.ARRAY) cs.getObject(3);
System.out.println("length: "+ array.length());
System.out.println("isConvertible: " + array.isConvertibleTo(Object.class));
System.out.println("isInline: " + array.isInline());
rsBalance = array.getResultSet();
showResultSet(rsBalance);
} catch (Exception sql){
System.out.println("Exception "+ sql);
public static void showResultSet (ResultSet rs) throws SQLException
System.out.println("ResultSet = "+ rs.toString());
List profileBanks = new ArrayList();
while (rs != null && rs.next()) {
STRUCT struct = (STRUCT)rs.getObject (2); //getting the Internal Error on this line.
Object[] attribs = struct.getAttributes();
System.out.println("Bank Alias Id"+ (java.math.BigDecimal) attribs[0]);
System.out.println("Bank Name"+ (String)attribs[1]);
System.out.println("Bank set flag "+ (String) attribs[2]);
ProfileBank pBank = new ProfileBank();
pBank.setBankAliasId(new Integer(((java.math.BigDecimal) attribs[0]).intValue()));
pBank.setBankName((String) attribs[1]);
pBank.setSelBankFlag((String) attribs[2]);
profileBanks.add(pBank);
public static Connection getConnection() throws ClassNotFoundException, SQLException {
Class.forName("oracle.jdbc.driver.OracleDriver");
System.out.println("Driver loaded");
// establish a connection
Connection conn = DriverManager
.getConnection(
"jdbc:oracle:thin:@(DESCRIPTION = (ADDRESS = (PROTOCOL = TCP)(HOST=10.3.11.201)(Port=1521)) (CONNECT_DATA=(SERVICE_NAME= aada.a.al)))",
"acr_user", "acr_user");
System.out.println("Database connected");
return conn;
Console Output:
Driver loaded
Database connected
length: 2
isConvertible: false
isInline: true
ResultSet = oracle.jdbc.driver.ArrayDataResultSet@1f3aa07
Exception java.sql.SQLException: Internal Error
Partial Stacktrace obtained from the Eclipse Debug window:
oracle.jdbc.driver.DatabaseError.throwSqlException(int) line: 292
oracle.jdbc.oracore.OracleTypeCOLLECTION.initCollElemTypeName() line: 1192
oracle.jdbc.oracore.OracleTypeCOLLECTION.getAttributeType(int) line: 1225
oracle.jdbc.oracore.OracleTypeADT(oracle.jdbc.oracore.OracleNamedType).getFullName(boolean) line: 119
oracle.jdbc.oracore.OracleTypeADT(oracle.jdbc.oracore.OracleNamedType).getFullName() line: 93
oracle.sql.StructDescriptor(oracle.sql.TypeDescriptor).initSQLName() line: 497
oracle.sql.StructDescriptor(oracle.sql.TypeDescriptor).getName() line: 392
oracle.sql.StructDescriptor.getClass(java.util.Map) line: 2003
oracle.sql.STRUCT.toJdbc(java.util.Map) line: 983
oracle.jdbc.driver.ArrayDataResultSet.getObject(int, java.util.Map) line: 1379
oracle.jdbc.driver.ArrayDataResultSet.getObject(int) line: 1198
test.TestOracle.showResultSet(java.sql.ResultSet) line: 53
test.TestOracle.main(java.lang.String[]) line: 38
Environment:
Database: Oracle 10g (10.2.0.3)
JDBC Drivers: version 10.2.0.3 (ojdbc14, orai18n)
Database Server: HP-UX
Client machine: Windows XP
<end of thread>

hi Thom,
most error relating to table DOKTL are caused by misconfigured network card.
if this is a "home" system, install a loopback adapter from Microsoft and use IP address 127.0.0.1 and also check "hosts" file for inconsistency. do not use the IP adddress provided by your ISP as it may change.

Internal Error message when trying to run adobe reader 9

I downloaded and installed the new adobe reader 9. When I run it I get 'internal error' error message and now can't access any of my documents and my assignments were due in today.
I was hoping that version 9 would have fixed the peculiarities around a. column reading (it doesn't recognise them and reads as if they are a single line) b. the enforced change in font when moving between 400% AND 800% magnification where it suddenly changes from my proportional font (Times New Roman) to a fixed font which makes reading impossible.
Hey adobe please make your software accessible to ALL people so I can complete re-training via my post graduate diploma and become a tax payer again!!
I am running on a 17" MacBook Pro 2.5 GHz Intel Core 2 Duo with 2GB RAM. Mac OS 10.5.4 and I also had a copy of version 8 installed.
Anyone come across this issue and found out what's happening and a work around??
kind regards
Elaine

Elaine,
As a professor, I'd like to say that you shouldn't wait for the last
minute---but I won't since it is not helpful. As a mac user, you have
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In terms of column reading, unless a document is appropriately tagged,
Reader has no method of knowing that the document has columns or where
they are.
Reader never changes font when the magnification is changed. Something
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It sounds as if you need to remove Reader and try to re-install. If that
doesn't work, perhaps there is a preference file problem. You can check
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Just purchased a new iMac with OSX 10.5.4 installed. I have 2.4 GHz Intel Core 2 Duo with 4 GB 667 MHz DDR2 SDRAM. Acrobat Reader v8.x won't run, so downloaded and installed v9 from the official Adobe web site. When I attempt to launch Acrobat Reader 9 I get the message "An internal error has occurred." I cannot go any further or do anything else. I've downloaded Reader 9 several times but the same problem keeps happening. I also purchased a new MacBook and Reader 9 installs and runs on that machine without any problems. Anyone have any idea why this might be happening on my iMac? Without Acrobat Reader it can really be a drag trying to work with PDF's.

(Gary_Roger) wrote:
I was wrong on both counts. With the help of the local Apple store, I found a solution. First, I Moved to Trash all adobe related files/folders from /Users/*myaccount*/Library/Cache and /Users/*myaccount*/Library/Preferences. When I started "Adobe Reader 9", I at least got the license agreement but again it failed with an "internal error". I then moved the /Users/*myaccount*/Library/Application Support/Adobe folder to my desktop. I was then able to start "Adobe Reader 9" successfully.
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Thanks! This fixed my Adobe Reader on Snow Leopard problem.

How to fix "an internal error occurred" in reader 9.1

When using Acrobat reader 9.1 in Windows XP professional the end user gets "an internal error occurred"
This happens when double clicking the pdf, or launching the program.
This only happens as the end user, if signed in as administrator reader works fine.
If the end user is given admin rights it works fine.
Problem is the end users are not allowed to have admin rights. So this is not my solution.
I've uninstalled / reinstalled it does not seem to fix it.
Any solutions?
Thanks

Looks similair like http://forums.adobe.com/message/2437240
No answer yet. even reinstalling and cleaningtool(s) do not work.

Adobe Reader 11 - An internal error occurred - Mac OS X 10.9.1

My system is a Mac OS X 10.9.1 which had Adobe Reader working perfectly fine.
I have downloaded and installed the NEW Adobe Reader 11 yesterday.
Every time I open a PDF from any web browser I get a "An internal error occurred" message and nothing opens.
I also get the same error message when I try to open the application from the Applications folder.
There is NO error code ssociated with the error message.
All previous Adobe Reader versions worked fine.
I deleted the "Adobe" folder from the "Library" directory, installed an older version of Adobe Reader but still get the same message.
I have said all the information I have.
Please let me know the solution.

Files to delete:
Mac HD/Library/Application Support/Adobe - Trash the Reader folder.
Mac HD/Library/Internet Plug-ins - Trash the AdobePDFViewer.plugin and AdobePDFViewerNPAPI.plugin files.
[user]/Library/Preferences - Trash the com.Adobe.Reader.plist file. (Hold the "Option" key when clicking "Go" from the Finder menu to access your [user]/Library folder)
Mac HD/Applications - Trash the Adobe Reader app.
Empty the trash.
THEN download the FULL installer from here: http://get.adobe.com/reader/enterprise/
That should get you a "clean install" of Reader and the plug-ins for it.

Adobe Reader 11 "an internal error occurred" - Mac OS X 10.9.3

I have a user running Adobe Reader 11 on Mac OS X 10.9.3 starting today the application can not be launched. Instead the following: "an internal error occurred" is displayed.
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Does anyone have any idea what a solution for this problem might be?

I'm having this same problem too

Problem with adobe reader when installing on mac book. "Internal error occured".

Both me and my friend installed Adobe reader on our mac books this week, and it doesn't work. The only thing that happens when we try to open the program is an text message with "Internal error occured". And that's it. The PDF-file is not the problem, and I have the latest version of Mac operating system, so that's not the problem eighter. Mac support told me to contact you. Please help me as soon as possible. Thanks! /Amanda

Hello,
Please try to download the new installer from this location and see if that works -Adobe - Adobe Reader download - All versions
~Deepak

Internal error occured...Reader XI

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Even if I press okay to clear the message, the program closes down.
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TIA

Pat,
I went back and uninstalled Reader X as somethings were working for it and then ran Revo and the Adobe tool.
I downloaded XI, disabled AVG and let it install, rebooted and and ran the program, only to get the same error message "an internal error occured". The only thing I haven't done was uninstall the app "Reader" I downloaded from the Windows store that would also allow pdf viewing.
I've switched back to Adobe Reader X and allowed it to update to 10.1.10 but it seems to run sluggish on Win8.1 even with using the Win7 compatibility mode.

Adobe reader "An internal error has occurred."

Using OSX10.10.1 on Mac Air. I can not open Adobe reader. It responds with "An internal error has occurred." I have uninstalled Reader and removed to trash all files from libraries related to reader, emptied the trash and have repaired permissions using disc utilities. I have reinstalled Reader but still get the same result. I repeated the process. Then same result. What do I do now?

Can you answer the following,
1. Is this issue seen with Citrix Xenapp 5 server also ? i.e. what happens when you open up a pdf in outlook from server machine.
2. Also, how frequently is the error seen on the client machine. ?
3. What's the behavior of opening pdf file outside outlook ?

Adobe Reader 10.1.3 "Internal Error" - Mac OSX 10.7.4?

Battling for hours trying to get the Reader to work with a new MBP running 10.7.4. It downloads and installs OK and I get the licensing page but after clicking 'Agree' I just get 'An Internal Error Occurred'.
For hours this drove me mad. I tried deleting, re-installing, eliminating all traces of Adobe from User and Root libraries under Application Support, Preferences and also Internet Plug Ins. I've also tried the (not) fix of installing Java Runtime.
Having done more digging - I have a second 'admin' user on the Mac, just in case I ever have problems with the one I use day to day. When I logged is as THAT administrator, Reader opened and worked?
Adobe Reader worked under the spare Admin account so I deleted that in case it was confusing the installer. I then rerpaired persmissions. I then re-installed Reader. Same problem "Internal Error"!!
So, I re-created another Admin account and again opened Reader. No problem? After clicking accept licence it opened up with a question to make default or not. After this I hunted through every folder and found that Under 'User/Librarary/Application Support/Adobe' there was an Acrobat folder. When I checked the account I normally use there wasn't, and never was?? So I copied pasted a copy of the Acrobat folder into the same location on the non working account and all is fine.
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I'll try to explore further as times goes on but for now I have to say I've had enough of Acrobat and Lion for one day. "It just works". Really???

Right. After almost a day I finally sorted the problem.
Adobe Reader worked under the spare Admin account so I deleted that in case it was confusing the installer. I then rerpaired persmissions. I then re-installed Reader. Same problem "Internal Error"!!
So, I re-created another Admin account and opened Reader. No problem. After clicking accept licence it opened up with a question to make default or not. After this I hunted through every folder and found that Under 'User/Librarary/Application Support/Adobe' there was an Acrobat folder. When I checked the account I normally use there wasn't, and never was?? So I copied pasted a copy of the Acrobat folder into the same location on the non working account and all is fine.
Problem for me is, why did this happen? I wasted almost a day on this. Is it a problem with the installer, the Macbook or Permissions. I checked permissions and they are identical to those on the spare Admin account. So why did the installer not create the Acrobat folder on the main account from where it was installed? Reason it concerns me is with regard to updates. Will they also screw up?
I'll try to explore further as times goes on but for now I have to say I've had enough of Acrobat and Lion for one day. "It just works". Really???

A get an internal error message when i try to install adobe reader

I get an internal error message when I try to install Adobe reader. I also get error message 1606 could not access net location %APPDATA%\. How can I fix this?

See this article http://support.microsoft.com/kb/886549/ regarding the corrupted %APPDATA% environment variable.
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Acrobat Reader 9.5.1 'Internal Error' [solved]

Hello, everybody.
To come quickly to the point, here is the problem / issue (hopefully, in the most concise and useful formulation).
OS: openSUSE Linux 12.1 with kernel v. 3.1.10-1.9 and (just for the report - even if I don't think it matters) Qt libraries v. 4.7.4-19.6.1. I say I don't think it matters, because I've already experienced this very same issue with openSUSE 11.0 (kernel 2.6.25.5 and Qt 4.4.0, with Acrobat Reader 8.1.3).
Acrobat Reader v. 9.5.1 (the release included with the distro).
The issue: when I try to overwrite an existing PDF document (i.e.: save 'foo.pdf' OVER a pre-existing copy of 'foo.pdf') I systematically get caught into the sequence 'the document already exists. Do you want to overwrite it?' -> yes -> 'An internal error has occurred' -> the document can't be overwritten.
Attempts to fix: I've already tried - suspecting I had possibly missed something during the installation process - to change the permissions of the '.adobe' preferences folder under my /home directory by issuing the usual 'chown -R xxx:yyy .adobe' command: with no result.
Any idea about the possible causes and workarounds?
BTW, while I was trying to recover the exact information about the program's version in the 'Help -> about Adobe Reader' menu, I've stumbled into another issue (which looks very much like a bug): that is, the program freezes if I try to read the 'Credits' information by pushing the suitable button in the red 'Adobe Reader 9' banner. Possible causes and remedies (aside from upgrading to the most recent version)?
Thank you very much in advance
Mario Grilli
Message was edited by: jaygrey
Reason: solved

I add this one to my previous message, which solves the issue (and closes the thread).
The issue has been solved (on another system, though: that is, Fedora 17) by installing the original Acrobat Reader 9.5.1 from Adobe. With "original" I mean: not the .rpm archive enclosed in the OS DVD, but the one which can be downloaded directly from Adobe.
The method: one has to open a terminal and simply do the following:
# rpm -Uvh http://linuxdownload.adobe.com/adobe-release/adobe-release-i386-1.0-1.noarch.rpm
[as root] # yum install AdobeReader_enu
The version of Acrobat Reader which is installed by this method is complete with all the GTK suitable libraries: and actually works with no hassle, allowing to overwrite previous versions of the same file.
Now, however, I have to find some equivalent procedure under openSUSE: because it's a fact that even the AdbeRdr9.5.1-1_i486linux_enu.rpm file one usually downloads from here installs a copy of Acrobat Reader which shows the aforementioned issue, despite all the necessary graphical libraries being already installed in the system. Now, since this one is probably the .rpm archive a user finds in the main .rpm-based Linux distros, I add that it might be interesting if some Adobe engineer would try to dig a little deeper into this issue...

Reader 10 Internal Error

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