Reader 11.0.03 Update?

We use System Center Update Publisher (SCUP) to deploy Adobe Reader updates.  We have several machines with Reader 11.0.02 that fail to install the update saying that it is the wrong version:
"Adobe Reader XI (11.0.01) - Update '{AC76BA86-7AD7-0000-2550-7A8C40011003}' could not be installed. Error code 1642."  The log shows 11.0.01, but these machines are actually 11.0.02.
I noticed a couple other threads that seemed to suggest that you must uninstall Reader 11.0.02 and 11.0.01 from client computers to then be able to install the 11.0.03 update.  I'm pretty sure that I misunderstood because security bulletin released by Adobe says "Adobe has released security updates for Adobe Reader and Acrobat XI (11.0.02) and earlier versions for Windows"
(http://www.adobe.com/support/security/bulletins/apsb13-15.html).
And really that would be totally ridiculous to have to uninstall previous Reader updates just to install a new update. 
Also, our software update scans (through SCCM - imported into WSUS via SCUP) are showing that these Reader 11.0.02 machines don't need the 11.0.03 update.  Again, based on the bulletin, that doesn't seem right either.
So my question is:
Am I going to have to deploy a separate script to our enterprise that uninstalls Reader 11.0.02 and 11.0.01 from client computers just so the 11.0.03 updates will install? 
-Or-
Are our computers with Reader 11.0.02 really OK without 11.0.03?
Mike

I tried something new and it seemed to work for me this time.  So now, I think I have some more information that gets me closer to understanding the issue we are seeing.
Our packaging team has recently taken over the packaging of Adobe Reader and I noticed that they have a different AIPs for each version 11.0.x.   When I was testing, I previously uninstalled Reader, and reinstalled it from the 11.0.01 slip-streamed AIP that they created (not thinking that it would make a difference) before trying to install 11.0.02 and 11.0.03.
This time, I completely uninstalled Adobe Reader and reinstalled the base install (11.0.0) and then installed all the updates in order, and this time it worked as it should.
So... I believe the reason it failed was that I was trying to apply the update to a client that had a "slip-streamed" installation.  If the client started out with the base 11.0.0 installation to begin with, then I'm thinking we shouldn't encounter the issue.
I'm still a little currious as to why the updates won't actually update a computer with a slipstreamed Reader installation (assuming that is the issue). 

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    Yusif Nurizade
    Attachments:
    DCe3646A_DAQ6212_Prod_Con_4_14a_2014_Edit_I.vi ‏90 KB

  • Reader error with every update 0:104

    Hi all,
    Interesting issue that I have spent quite some time attempting to resolve and have yet to determine a root cause.  I will give as much information as possible so this post may be quite long.  If I have missed any information, I can definitely provide it.
    Problem:
    When any update is pushed to Reader, we receive an influx of calls with the error: "There is a problem with Adobe Acrobat/Reader. If it is running, please exit and try again. (0:104)".  This error occurs any time a user attempts to launch a PDF.  If Reader is launched through the Start Menu or the install directory, it opens an MSI installer progress window.
    Currently, we have found 4 ways of possibly fixing this, which works is random, but it is very time consuming having to manually work on over 1500 computers.  The possible resolutions are: 1: The user can launch Reader/Acrobat from their start menu and the install will complete, 2: An admin logs onto the system and opens Reader/Acrobat from the start menu, 3: We run a repair install of the software, 4: We completely uninstall and reinstall with updates.
    Environment:
    Corporate with approx 2000 machines - end users are not local admins.
    OS Version Windows 7 Enterprise x64 SP1
    IE versions 9 through 11
    Scattered installations of Chrome and Firefox
    Most machines running Reader 11.0.x
    Some machines running Acrobat Standard/Pro
    Reader setup:
    When a new computer is added in our environment, Reader is automatically installed via Microsoft Deployment Toolkit.  I have created a custom MST for the install, using the Customization Wizard, and have tested it on multiple machines and VMs.  I also added the MSP files for updates as they come available to keep the installed version current with the releases.  The same install package is also setup in Microsoft SCCM as an Application (we do not use SCCM to manage WSUS nor SCUP) to push to machines already in the field.
    MST Settings selected (Default unless noted):
    Installation Options - Installer will decide, Remove all Reader, Enable, Enable, Silent, Suppress
    Registry - Add: DWORD HKLM\Software\Adobe\Adobe Acrobat\11.0\AdobeViewer\EULAAcceptedForBrowser  1, DWORD HKLM\Software\Policies\Adobe\Acrobat Reader\11.0\FeatureLockDown\bProtectedMode 0
    Shortcuts - Remove Desktop
    Security - Off, Disable & Lock
    Online Services - Disable Updates, disable Help>Purchase, disable PIP, disable all online services
    Setup.ini:
    [Startup]
    RequireOS=Windows 2000
    RequireMSI=3.0
    RequireIE=6.0.2600.0
    CmdLine=/rs /sAll
    [Product]
    msi=AcroRead.msi
    PATCH=AdbeRdrUpd11007.msp;AdbeRdrSecUpd11008.msp;AdbeRdrUpd11009.msp;AdbeRdrUpd11010.msp
    CmdLine=TRANSFORMS="\\path to mst\Custom.mst"
    [Windows 2000]
    PlatformID=2
    MajorVersion=5
    ServicePackMajor=4
    [MSI Updater]
    Path=http://ardownload.adobe.com/pub/adobe/reader/win/8.x/8.0/misc/WindowsInstaller-KB893803-v2 -x86.exe

    Your english is fine, much better than my french!
    My recommendation would be to take the machine into an AASP so they can help you install the EFI update. They receive DVDs for just the type of problem you are having, this whole process should take less than 10 minutes. To locate an AASP in your areas follow this link:
    https://selfsolve.apple.com/GetWarranty.do
    Roger

  • Kernel can no longer read usb devices after update

    after running a Pacman -Syu yesterday which included a kernel update to kernel26-2.6.32.10-1-x86_64.pkg.tar.gz, i can no longer use any usb devices, my arch 64 laptop simply does not recognize them, anyone else have this problem?
    when i attempt to downgrade... the kernel i simply get
    [root@Arch aaron]# pacman -U kernel26-2.6.32.8-1-x86_64.pkg.tar.gz
    loading package data...
    error: 'kernel26-2.6.32.8-1-x86_64.pkg.tar.gz': cannot open package file
    [root@Arch aaron]#
    i can get you any outputs you need, i just need a solution to  this quickly! i can't wait for the next update

    ok it is definitey a gz file (or at least the kernel is... how do i check if the others are?
    here is my pacman.log output
    [2010-03-19 00:09] upgraded mysql-clients (5.1.44-1 -> 5.1.45-1)
    [2010-03-19 00:09] upgraded mysql (5.1.44-1 -> 5.1.45-1)
    [2010-03-19 00:09] upgraded amarok (2.2.2-4 -> 2.3.0-1)
    [2010-03-19 00:09] upgraded apr (1.3.9-1 -> 1.4.2-1)
    [2010-03-19 00:09] upgraded apr-util (1.3.9-3 -> 1.3.9-4)
    [2010-03-19 00:09] upgraded x264 (20100207-2 -> 20100312-1)
    [2010-03-19 00:09] upgraded ffmpeg (30526-1 -> 22511-1)
    [2010-03-19 00:09] see http://wiki.archlinux.org/index.php/Openoffice
    [2010-03-19 00:09] how to use extensions, e.g. for spell checking
    [2010-03-19 00:09] see /usr/lib/go-openoffice/share/extension/install what
    [2010-03-19 00:09] is shipped with this package
    [2010-03-19 00:09] upgraded go-openoffice (3.2.0.6-1 -> 3.2.0.8-1)
    [2010-03-19 00:09] upgraded gstreamer0.10-bad (0.10.18-1 -> 0.10.18-2)
    [2010-03-19 00:09] installed soundtouch (1.5.0-1)
    [2010-03-19 00:09] upgraded libdc1394 (2.1.0-1 -> 2.1.2-1)
    [2010-03-19 00:09] upgraded gstreamer0.10-bad-plugins (0.10.18-1 -> 0.10.18-2)
    [2010-03-19 00:09] upgraded gstreamer0.10-ffmpeg (0.10.9-1 -> 0.10.10-1)
    [2010-03-19 00:09] upgraded gstreamer0.10-ugly (0.10.14-1 -> 0.10.14-2)
    [2010-03-19 00:09] upgraded gstreamer0.10-ugly-plugins (0.10.14-1 -> 0.10.14-2)
    [2010-03-19 00:09] upgraded kernel26-firmware (2.6.32.9-1 -> 2.6.32.10-1)
    [2010-03-19 00:10] >>> Updating module dependencies. Please wait ...
    [2010-03-19 00:10] >>> MKINITCPIO SETUP
    [2010-03-19 00:10] >>> ----------------
    [2010-03-19 00:10] >>> If you use LVM2, Encrypted root or software RAID,
    [2010-03-19 00:10] >>> Ensure you enable support in /etc/mkinitcpio.conf .
    [2010-03-19 00:10] >>> More information about mkinitcpio setup can be found here:
    [2010-03-19 00:10] >>> More information about mkinitcpio setup can be found here:
    [2010-03-19 00:10] >>> http://wiki.archlinux.org/index.php/Mkinitcpio
    [2010-03-19 00:10]
    [2010-03-19 00:10] >>> Generating initial ramdisk, using mkinitcpio. Please wait...
    [2010-03-19 00:10] ==> Building image "default"
    [2010-03-19 00:10] ==> Running command: /sbin/mkinitcpio -k 2.6.32-ARCH -c /etc/mkinitcpio.conf -g /boot/kernel26.img
    [2010-03-19 00:10] :: Begin build
    [2010-03-19 00:10] :: Parsing hook [base]
    [2010-03-19 00:10] :: Parsing hook [udev]
    [2010-03-19 00:10] :: Parsing hook [autodetect]
    [2010-03-19 00:10] :: Parsing hook [pata]
    [2010-03-19 00:10] :: Parsing hook [scsi]
    [2010-03-19 00:10] :: Parsing hook [sata]
    [2010-03-19 00:10] :: Parsing hook [uresume]
    [2010-03-19 00:10] :: Parsing hook [filesystems]
    [2010-03-19 00:10] :: Generating module dependencies
    [2010-03-19 00:10] :: Generating image '/boot/kernel26.img'...SUCCESS
    [2010-03-19 00:10] ==> SUCCESS
    [2010-03-19 00:10] ==> Building image "fallback"
    [2010-03-19 00:10] ==> Running command: /sbin/mkinitcpio -k 2.6.32-ARCH -c /etc/mkinitcpio.conf -g /boot/kernel26-fallback.img -S autodetect
    [2010-03-19 00:10] :: Begin build
    [2010-03-19 00:10] :: Parsing hook [base]
    [2010-03-19 00:10] :: Parsing hook [udev]
    [2010-03-19 00:10] :: Parsing hook [pata]
    [2010-03-19 00:10] :: Parsing hook [scsi]
    [2010-03-19 00:10] :: Parsing hook [sata]
    [2010-03-19 00:10] :: Parsing hook [uresume]
    [2010-03-19 00:10] :: Parsing hook [filesystems]
    [2010-03-19 00:10] :: Generating module dependencies
    [2010-03-19 00:10] :: Generating image '/boot/kernel26-fallback.img'...SUCCESS
    [2010-03-19 00:10] ==> SUCCESS
    [2010-03-19 00:10] upgraded kernel26 (2.6.32.9-1 -> 2.6.32.10-1)
    [2010-03-19 00:11] upgraded kernel26-headers (2.6.32.9-1 -> 2.6.32.10-1)
    [2010-03-19 00:11] upgraded libarchive (2.8.0-1 -> 2.8.3-1)
    [2010-03-19 00:11] upgraded libass (0.9.8-1 -> 0.9.9-1)
    [2010-03-19 00:11] upgraded liboil (0.3.16-1 -> 0.3.17-1)
    [2010-03-19 00:11] warning: /etc/cron.daily/man-db installed as /etc/cron.daily/man-db.pacnew
    [2010-03-19 00:11] upgraded man-db (2.5.6-1 -> 2.5.7-1)
    [2010-03-19 00:11] upgraded man-pages (3.23-1 -> 3.24-1)
    [2010-03-19 00:11] upgraded mplayer (30526-1 -> 30886-1)
    [2010-03-19 00:11] upgraded mtools (4.0.12-1 -> 4.0.13-1)
    [2010-03-19 00:11] upgraded mutagen (1.18-1 -> 1.19-1)
    [2010-03-19 00:11] upgraded polkit (0.96-1 -> 0.96-2)
    [2010-03-19 00:11] upgraded tzdata (2010b-1 -> 2010e-1)
    [2010-03-19 00:11] upgraded unrar (3.9.9-1 -> 3.9.10-1)
    [2010-03-19 00:11] upgraded vi (050325-2 -> 050325-3)
    [2010-03-19 00:11] upgraded vlc (1.0.5-4 -> 1.0.5-5)
    [2010-03-19 00:11] upgraded xorg-server (1.7.5.901-2 -> 1.7.5.902-1)
    [2010-03-19 02:09] synchronizing package lists
    [2010-03-19 02:11] synchronizing package lists
    [2010-03-19 02:11] starting full system upgrade
    [2010-03-19 02:12] upgraded smbclient (3.5.0-2 -> 3.5.1-1)
    [2010-03-19 09:06] synchronizing package lists
    [2010-03-19 09:06] starting full system upgrade
    [2010-03-19 09:44] >>> Updating module dependencies. Please wait ...
    [2010-03-19 09:44] >>> MKINITCPIO SETUP
    [2010-03-19 09:44] >>> ----------------
    [2010-03-19 09:44] >>> If you use LVM2, Encrypted root or software RAID,
    [2010-03-19 09:44] >>> More information about mkinitcpio setup can be found here:
    [2010-03-19 09:44] >>> http://wiki.archlinux.org/index.php/Mkinitcpio
    [2010-03-19 09:44]
    [2010-03-19 09:44] >>> Generating initial ramdisk, using mkinitcpio. Please wait...
    [2010-03-19 09:44] ==> Building image "default"
    [2010-03-19 09:44] ==> Running command: /sbin/mkinitcpio -k 2.6.32-ARCH -c /etc/mkinitcpio.conf -g /boot/kernel26.img
    [2010-03-19 09:44] :: Begin build
    [2010-03-19 09:44] :: Parsing hook [base]
    [2010-03-19 09:44] :: Parsing hook [udev]
    [2010-03-19 09:44] :: Parsing hook [autodetect]
    [2010-03-19 09:44] :: Parsing hook [pata]
    [2010-03-19 09:44] :: Parsing hook [scsi]
    [2010-03-19 09:44] :: Parsing hook [sata]
    [2010-03-19 09:44] :: Parsing hook [uresume]
    [2010-03-19 09:44] :: Parsing hook [filesystems]
    [2010-03-19 09:44] :: Generating module dependencies
    [2010-03-19 09:44] :: Generating image '/boot/kernel26.img'...SUCCESS
    [2010-03-19 09:44] ==> SUCCESS
    [2010-03-19 09:44] ==> Building image "fallback"
    [2010-03-19 09:44] ==> Running command: /sbin/mkinitcpio -k 2.6.32-ARCH -c /etc/mkinitcpio.conf -g /boot/kernel26-fallback.img -S autodetect
    [2010-03-19 09:44] :: Begin build
    [2010-03-19 09:44] :: Parsing hook [base]
    [2010-03-19 09:44] :: Parsing hook [udev]
    [2010-03-19 09:44] :: Parsing hook [pata]
    [2010-03-19 09:44] :: Parsing hook [scsi]
    [2010-03-19 09:45] :: Parsing hook [sata]
    [2010-03-19 09:45] :: Parsing hook [uresume]
    [2010-03-19 09:45] :: Parsing hook [filesystems]
    [2010-03-19 09:45] :: Generating module dependencies
    [2010-03-19 09:45] :: Generating image '/boot/kernel26-fallback.img'...SUCCESS
    [2010-03-19 09:45] ==> SUCCESS
    [2010-03-19 09:45] upgraded kernel26 (2.6.32.10-1 -> 2.6.32.8-1)
    any ideas? i will try dowloading xz-utils!
    EDIT: i definitley already had xz-utils...
    ok i downgraded every package but to no avail.. the problem persists
    i get this message from dmesg repeated over and over again:
    hub 5-0:1.0: connect-debounce failed, port 2 disabled
    hub 6-0:1.0: unable to enumerate USB device on port 2
    hub 2-0:1.0: unable to enumerate USB device on port 1
    i've googled it.. but no one seems to have a solution...
    help?
    Last edited by aaron.kilbride (2010-03-19 17:57:56)

  • Read This BEFORE you update to iWeb '08

    iWeb '08 introduces a lot of features that we've all been waiting for but, before you jump right in there, you should realize a lot of people are losing their original websites.
    When you first launch iWeb '08 and upload an existing website it converts your domain.sites file to domain.sites2 file. Due to bugs in this software release, these converted files seem to be corrupted in various ways.
    Once your domain.sites file has been converted there is no way back.
    You MUST back them up.
    If you want to continue working on your old sites you will have to retain your copy of iWeb '06. When you update to iWeb '08 your original application is replaced so, if you have not run the update, move your old iWeb application out of the "Applications" folder.
    If you have already uploaded the new version and still have your iLife '06 disk then you are OK as long as you have made a "safe" backup of your original domain.sites file(s).
    For more information on this subject go to
    http://discussions.apple.com/thread.jspa?threadID=1079315&tstart=0

    This is the only info available at MacFixIt...
    http://www.macfixit.com/article.php?story=20070809114610523
    Thursday, August 09 2007 @ 11:30 AM PDT
    iWeb '08 Calamity: Lost site content, crashes, significantly increased resource usage, more
    Backup your Domain files Make a copy of this file -- located in ~/Library/Application Support/iWeb/Domain -- before attempting to update to or use iWeb '08. The program is causing serious issues for a number of readers (as discussed below), and may delete or make inoperable parts of your stored Web site(s). Saving this file can mean the difference between losing or maintaining your current site data.
    Missing site elements including photo galleries The most dire issue users are experiencing after updating to iWeb '08 is the sudden disappearance of various site elements, particularly photo galleries. Many users have reported that entire swaths of their sites are completely missing after launching the update and attempting to work with their pre-existing site(s) file.
    Crashes A surprisingly high number of users are reporting repeated crashes after updating to iWeb '08.
    Ironically, it appears that many of the crashes can be resolved by removing the file ~/Library/Application Support/iWeb/Domain. In essence, it looks like iWeb '08 is choking on the sites file created by older versions of iWeb. So move this file to a separate location, and try launching iWeb '08 again.
    Increased resource usage/slowness Users are reporting that the new version of iWeb uses significantly more memory and processor time than its predecessor.

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