Reader 11.0.10 Crashes on Mac
I am running a MacBook Pro (late 2012) with the most recent version of Yosemite (version 10.10.2).
Whenever I have the search dialog box open in one PDF and I attempt to open another PDF, Reader crashes. Supposedly this bug was fixed with the 11.0.10 update, but I am still experiencing this issue. Is anyone else experiencing this? Any suggestions or help would be greatly appreciated.
[discussion moved to the Adobe Reader (desktop) forum]
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Acrobat Reader 11.0.01 crashes after a few seconds
Hi, I am running mac os 10.8.2. Always after a few seconds Acrobat Reader 11.0.01 crashes.
Does anybody have an idea how to solve this problem. I already reinstalled Acrobat. Here is the log:
Process: AdobeReader [311]
Path: /Applications/Adobe Reader.app/Contents/MacOS/AdobeReader
Identifier: com.adobe.Reader
Version: 11.0.01 (11.0.01)
Code Type: X86 (Native)
Parent Process: launchd [138]
User ID: 501
Date/Time: 2013-02-10 11:01:04.215 +0100
OS Version: Mac OS X 10.8.2 (12C3006)
Report Version: 10
Interval Since Last Report: 225450 sec
Crashes Since Last Report: 10
Per-App Interval Since Last Report: 312 sec
Per-App Crashes Since Last Report: 6
Anonymous UUID: 61EEEA09-0C7A-52D8-1C64-FAEF97EDEC9E
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000613
VM Regions Near 0x613:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Adobe Reader.app/Contents/MacOS/AdobeReader
VM_ALLOCATE 0000000000001000-00000000000ce000 [ 820K] ---/--- SM=NUL
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x9325f673 _CFDoExceptionOperation + 691
1 com.apple.Foundation 0x94d9eeb3 _NSAddExceptionHandlerForLock + 33
2 com.apple.AppKit 0x974ffbac _NSAppKitLock + 78
3 com.apple.AppKit 0x975302b3 -[NSApplication(NSWindowCache) _findWindowUsingCache:] + 100
4 com.apple.AppKit 0x97530241 -[NSApplication windowWithWindowNumber:] + 40
5 com.apple.AppKit 0x97440794 -[NSApplication(NSScripting) _orderedWindowsWithPanels:] + 353
6 com.adobe.Acrobat.framework 0x001e9599 0xd6000 + 1127833
7 com.adobe.Acrobat.framework 0x006c4f63 0xd6000 + 6221667
8 com.adobe.Acrobat.framework 0x00258578 0xd6000 + 1582456
9 com.apple.CoreFoundation 0x932279b6 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 22
10 com.apple.CoreFoundation 0x93227355 __CFRunLoopDoTimer + 709
11 com.apple.CoreFoundation 0x9320c162 __CFRunLoopRun + 1730
12 com.apple.CoreFoundation 0x9320b63a CFRunLoopRunSpecific + 378
13 com.apple.CoreFoundation 0x9320b4ab CFRunLoopRunInMode + 123
14 com.apple.HIToolbox 0x938f815a RunCurrentEventLoopInMode + 242
15 com.apple.HIToolbox 0x938f7ec9 ReceiveNextEventCommon + 374
16 com.apple.HIToolbox 0x938f7d44 BlockUntilNextEventMatchingListInMode + 88
17 com.apple.AppKit 0x974fda3a _DPSNextEvent + 724
18 com.apple.AppKit 0x974fd26c -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
19 com.apple.AppKit 0x974f36cc -[NSApplication run] + 855
20 com.adobe.Acrobat.framework 0x000e244a 0xd6000 + 50250
21 com.adobe.Acrobat.framework 0x000e0ee3 RunAcrobat + 307
22 com.adobe.Reader 0x000ceed5 main + 91
23 com.adobe.Reader 0x000cee71 start + 53
Thread 1:
0 libsystem_kernel.dylib 0x9a6300ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x92d4204c _pthread_workq_return + 45
2 libsystem_c.dylib 0x92d41e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x92d29cca start_wqthread + 30
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x9a6309ae kevent + 10
1 libdispatch.dylib 0x93614c71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x936147a9 _dispatch_mgr_thread + 53
Thread 3:
0 libsystem_kernel.dylib 0x9a6300ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x92d4204c _pthread_workq_return + 45
2 libsystem_c.dylib 0x92d41e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x92d29cca start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x9a6300ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x92d4204c _pthread_workq_return + 45
2 libsystem_c.dylib 0x92d41e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x92d29cca start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib 0x9a62f8e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x92d44220 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x92dca0a1 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x98096492 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x9809668e TSWaitOnConditionTimedRelative + 146
5 com.apple.CoreServices.CarbonCore 0x97fe2b9b MPWaitOnQueue + 261
6 com.adobe.ACE 0x01a544dc 0x1a52000 + 9436
7 com.adobe.ACE 0x01a54441 0x1a52000 + 9281
8 com.apple.CoreServices.CarbonCore 0x98069a7b PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x92d3f557 _pthread_start + 344
10 libsystem_c.dylib 0x92d29cee thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x9a62f8e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x92d44220 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x92dca0a1 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x98096492 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x9809668e TSWaitOnConditionTimedRelative + 146
5 com.apple.CoreServices.CarbonCore 0x97fe2b9b MPWaitOnQueue + 261
6 com.adobe.ACE 0x01a544dc 0x1a52000 + 9436
7 com.adobe.ACE 0x01a54441 0x1a52000 + 9281
8 com.apple.CoreServices.CarbonCore 0x98069a7b PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x92d3f557 _pthread_start + 344
10 libsystem_c.dylib 0x92d29cee thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x9a62f8e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x92d44220 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x92dca0a1 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x98096492 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x9809668e TSWaitOnConditionTimedRelative + 146
5 com.apple.CoreServices.CarbonCore 0x97fe2b9b MPWaitOnQueue + 261
6 com.adobe.ACE 0x01a544dc 0x1a52000 + 9436
7 com.adobe.ACE 0x01a54441 0x1a52000 + 9281
8 com.apple.CoreServices.CarbonCore 0x98069a7b PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x92d3f557 _pthread_start + 344
10 libsystem_c.dylib 0x92d29cee thread_start + 34
Thread 8:
0 libsystem_kernel.dylib 0x9a62f8e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x92d44220 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x92dca0a1 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AGM 0x01bbd077 0x1bb1000 + 49271
4 com.adobe.AGM 0x01bbcfb6 0x1bb1000 + 49078
5 com.adobe.AGM 0x01bbcf54 0x1bb1000 + 48980
6 com.adobe.AGM 0x01bbcbf4 0x1bb1000 + 48116
7 libsystem_c.dylib 0x92d3f557 _pthread_start + 344
8 libsystem_c.dylib 0x92d29cee thread_start + 34
Thread 9:
0 libsystem_kernel.dylib 0x9a62f8e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x92d44220 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x92dca0a1 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AGM 0x01bbd077 0x1bb1000 + 49271
4 com.adobe.AGM 0x01bbcfb6 0x1bb1000 + 49078
5 com.adobe.AGM 0x01bbcf54 0x1bb1000 + 48980
6 com.adobe.AGM 0x01bbcbf4 0x1bb1000 + 48116
7 libsystem_c.dylib 0x92d3f557 _pthread_start + 344
8 libsystem_c.dylib 0x92d29cee thread_start + 34
Thread 10:
0 libsystem_kernel.dylib 0x9a62f8e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x92d44220 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x92dca0a1 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AGM 0x01bbd077 0x1bb1000 + 49271
4 com.adobe.AGM 0x01bbcfb6 0x1bb1000 + 49078
5 com.adobe.AGM 0x01bbcf54 0x1bb1000 + 48980
6 com.adobe.AGM 0x01bbcbf4 0x1bb1000 + 48116
7 libsystem_c.dylib 0x92d3f557 _pthread_start + 344
8 libsystem_c.dylib 0x92d29cee thread_start + 34
Thread 11:
0 libsystem_kernel.dylib 0x9a62f8e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x92d44289 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x92d44512 pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore 0x980966ad TSWaitOnConditionTimedRelative + 177
4 com.apple.CoreServices.CarbonCore 0x97fe2b9b MPWaitOnQueue + 261
5 com.adobe.Acrobat.framework 0x00121ec1 0xd6000 + 310977
6 com.adobe.Acrobat.framework 0x00120353 0xd6000 + 303955
7 com.apple.CoreServices.CarbonCore 0x98069a7b PrivateMPEntryPoint + 68
8 libsystem_c.dylib 0x92d3f557 _pthread_start + 344
9 libsystem_c.dylib 0x92d29cee thread_start + 34
Thread 12:
0 libsystem_kernel.dylib 0x9a6309ae kevent + 10
1 com.adobe.Acrobat.framework 0x00ff22a7 0xd6000 + 15844007
2 com.adobe.Acrobat.framework 0x00f63b4d 0xd6000 + 15260493
3 com.adobe.Acrobat.framework 0x00f6075b 0xd6000 + 15247195
4 libsystem_c.dylib 0x92d3f557 _pthread_start + 344
5 libsystem_c.dylib 0x92d29cee thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xbff30328 ebx: 0x00000000 ecx: 0x0000060b edx: 0x00000000
edi: 0x79c70960 esi: 0x9325f3ce ebp: 0xbff31328 esp: 0xbff312f0
ss: 0x00000023 efl: 0x00010202 eip: 0x9325f673 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000613
Logical CPU: 2
Binary Images:
0xce000 - 0xcefff +com.adobe.Reader (11.0.01 - 11.0.01) <9B19B497-B399-3889-9550-EE2FAAD48322> /Applications/Adobe Reader.app/Contents/MacOS/AdobeReader
0xd6000 - 0x1900ff7 +com.adobe.Acrobat.framework (11.0.01 - 11.0.01) <5943BCA3-CFED-3163-A6E3-4EC1935AF1D8> /Applications/Adobe Reader.app/Contents/Frameworks/Acrobat.framework/Versions/A/Acrobat
0x1a52000 - 0x1ba4fe7 +com.adobe.ACE (AdobeACE 2.20.02.1 - 2.20.02.1) <711209D4-FBA8-37AE-9B21-E7F7EAE52A36> /Applications/Adobe Reader.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x1bb1000 - 0x2186ff7 +com.adobe.AGM (AdobeAGM 4.28.131.1 - 4.28.131.1) <E8FD37B8-99A8-3BCE-B16A-92C1ADEEFBF3> /Applications/Adobe Reader.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x21f1000 - 0x220fff3 +com.adobe.BIB (AdobeBIB 1.2.03.1 - 1.2.03.1) <21A36908-3031-35AF-A74B-ECC65BEAEC9F> /Applications/Adobe Reader.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x2215000 - 0x2512ffb +com.adobe.CoolType (AdobeCoolType 5.11.131.1 - 5.11.131.1) <A984C39B-E5BE-33A7-8918-71BAD9E45982> /Applications/Adobe Reader.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x2545000 - 0x2663ff3 com.apple.WebKit (8536 - 8536.26.14) <C98F734D-D579-3F89-9A58-9EE890B1748E> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x2714000 - 0x272dff7 com.apple.ScriptingBridge (1.3 - 61.2) <74397541-E4DD-3DCA-BA5F-F7AAF145819A> /System/Library/Frameworks/ScriptingBridge.framework/Versions/A/ScriptingBridge
0x273c000 - 0x33cbff3 com.apple.WebCore (8536 - 8536.26.14) <82E97E6B-3F31-39A7-B41F-CD308E6EF238> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x3b4e000 - 0x3b4eff7 libffi.dylib (18) <362F6C27-6407-388E-9521-8A2A0845188C> /usr/lib/libffi.dylib
0x4de1000 - 0x4deeff3 com.apple.Librarian (1.1 - 1) <88A55A5E-40FF-3234-8394-2317120B79AB> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x5f7b000 - 0x5f83ffc libcldcpuengine.dylib (2.1.19) <E5429AB3-FE28-3C0C-8942-686BB4191A9E> /System/Library/Frameworks/OpenCL.framework/Libraries/libcldcpuengine.dylib
0x5f8a000 - 0x5f8cfff libCoreFSCache.dylib (24.4) <A089ED2E-0156-3937-BE32-5BED76DF4066> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreFSCache .dylib
0x73ee000 - 0x7456ffa +AcroSQLite (1) <8667FF2C-186C-33E6-96FD-ECED266933F1> /Applications/Adobe Reader.app/Contents/Frameworks/AcroSQLite.framework/Versions/A/AcroSQLite
0x7544000 - 0x7544ffd +cl_kernels (???) <8A6ECA54-9F6A-4BFA-B41E-528431ECAAF6> cl_kernels
0x7546000 - 0x75d8ff7 unorm8_bgra.dylib (2.1.19) <A2C66114-F581-3D86-9BC9-9994156640AF> /System/Library/Frameworks/OpenCL.framework/Libraries/ImageFormats/unorm8_bgra. dylib
0x8fecd000 - 0x8feffe57 dyld (210.2.3) <23DBDBB1-1D21-342C-AC2A-0E55F27E6A1F> /usr/lib/dyld
0x90007000 - 0x90293ffb com.apple.RawCamera.bundle (4.04 - 680) <DD1D3CFC-1710-3186-A6C4-89B42F100117> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x90294000 - 0x90294fff libkeymgr.dylib (25) <D5E93F7F-9315-3AD6-92C7-941F7B54C490> /usr/lib/system/libkeymgr.dylib
0x90295000 - 0x90369fff com.apple.backup.framework (1.4.1 - 1.4.1) <55F2A679-9B21-3F43-A580-4C2ECF6A5FC5> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x9036a000 - 0x90380fff com.apple.CFOpenDirectory (10.8 - 151.10) <3640B988-F915-3E0D-897C-CB04C95BA601> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x9066d000 - 0x906e7ff3 com.apple.securityfoundation (6.0 - 55115.4) <8A3DA1FE-1985-3ECB-945A-6B1E853B4BDC> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x906e8000 - 0x90743ff7 com.apple.AppleVAFramework (5.0.18 - 5.0.18) <4BA2AAEA-4936-375C-B4D8-4BBE2EDC7FF5> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x907d2000 - 0x90857ff7 com.apple.SearchKit (1.4.0 - 1.4.0) <454E950F-291C-3E95-8F35-05CA0AD6B327> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x90858000 - 0x908f8ff7 com.apple.QD (3.42 - 285) <1B8307C6-AFA8-312E-BA5B-679070EF2CA1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x908f9000 - 0x90961ff7 com.apple.framework.IOKit (2.0.1 - 755.20.4) <12C97562-CBBD-3255-A998-28A341128FC8> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90962000 - 0x9097fff7 libresolv.9.dylib (51) <B9742A2A-DF15-3F6E-8FCE-778A58214B3A> /usr/lib/libresolv.9.dylib
0x90980000 - 0x9098afff libsystem_notify.dylib (98.5) <7EEE9475-18F8-3099-B0ED-23A3E528ABE0> /usr/lib/system/libsystem_notify.dylib
0x9098b000 - 0x90a88ff7 com.apple.DiskImagesFramework (10.8 - 344) <FE0D97D0-BF16-3C5E-860E-6D3DB681F4EC> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x90a89000 - 0x90a89fff com.apple.Cocoa (6.7 - 19) <354094F0-F36B-36F9-BF5F-FD60590FBEB9> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x90a8a000 - 0x90a8bfff libquarantine.dylib (52) <D526310F-DC77-37EA-8F5F-83928EFA3262> /usr/lib/system/libquarantine.dylib
0x90a8c000 - 0x90ae7fff com.apple.htmlrendering (77 - 1.1.4) <5C0C669F-AE07-3983-B38F-EB829B5CE609> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x90ae8000 - 0x90aeafff com.apple.securityhi (4.0 - 55002) <79E3B880-3AB7-3BF3-9CDF-117A45599545> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x90af5000 - 0x90bcbfff com.apple.DiscRecording (7.0 - 7000.2.4) <BCFA6387-F4B4-3B16-A46E-B7E77C8FB769> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x90bcc000 - 0x90d44ff5 com.apple.QuartzCore (1.8 - 304.0) <D9E018B8-6E5F-3FFA-A1B2-2B1BC1E03CA2> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x90d47000 - 0x90d47ffd com.apple.audio.units.AudioUnit (1.8 - 1.8) <4C13DEA2-1EB0-3D06-901A-DB93184C06F0> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x90d48000 - 0x90d49fff libremovefile.dylib (23.1) <98622D14-DAAB-3AD8-A5D9-C322BF572A98> /usr/lib/system/libremovefile.dylib
0x90d4a000 - 0x90d53ffd com.apple.audio.SoundManager (4.0 - 4.0) <ABC5FE40-B222-36EB-9905-5C8C4BFD8C87> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x90d54000 - 0x90d78fff libJPEG.dylib (845) <547FA9A5-0BBB-3E39-BACA-F3E2DAE57DB0> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x90d79000 - 0x90d99ffd com.apple.ChunkingLibrary (2.0 - 133.2) <FE5F0F1E-B15D-3F76-8655-DC2FE19BF56E> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x90d9a000 - 0x90db6ff7 libPng.dylib (845) <14C43094-C670-3575-BF9B-3A967E05EAC0> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x90db7000 - 0x90deaff5 libssl.0.9.8.dylib (47) <3224FBB3-3074-3022-AD9A-187703680C03> /usr/lib/libssl.0.9.8.dylib
0x90deb000 - 0x90ef8057 libobjc.A.dylib (532.2) <FA455371-7395-3D58-A89B-D1520612D1BC> /usr/lib/libobjc.A.dylib
0x90ef9000 - 0x90f29ff3 libtidy.A.dylib (15.10) <F2F4E000-E305-3089-91E6-3DB0ED07E74A> /usr/lib/libtidy.A.dylib
0x90f2a000 - 0x90f90fff com.apple.print.framework.PrintCore (8.1 - 387.1) <F8CF762B-B707-3021-958F-BB8D33DB3576> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x90f91000 - 0x90fbaff7 libRIP.A.dylib (328.0.4) <00D3148A-C70D-3D5A-B60B-C23F2ACE99FE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x90fbb000 - 0x90fe7ff7 libsystem_info.dylib (406.17) <AA5611DB-A944-3072-B6BE-ACAB08689547> /usr/lib/system/libsystem_info.dylib
0x90fe8000 - 0x90ff2fff libCSync.A.dylib (328.0.4) <A875CE4A-EB89-309F-B160-F3CC8BBF0A11> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x90ff3000 - 0x90ffafff libsystem_dnssd.dylib (379.34) <885F324F-43A3-30A9-8A6B-3665065CC588> /usr/lib/system/libsystem_dnssd.dylib
0x90ffb000 - 0x9138effb com.apple.MediaToolbox (1.0 - 926.62) <7290B07B-4D03-3B46-809C-64C8FB97B40C> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x9138f000 - 0x91392ff3 com.apple.AppleSystemInfo (2.0 - 2) <4639D755-8A68-31C9-95C4-7E7F70C233FA> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
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0x95b59000 - 0x95c71ff7 com.apple.coreavchd (5.6.0 - 5600.4.16) <F024C78B-4FAA-38F1-A182-AD0A0A596CBE> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
0x95c72000 - 0x95ca5ff3 com.apple.GSS (3.0 - 2.0) <B1D719C1-B000-3BE3-B747-329D608585DD> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x95ca6000 - 0x95cbbfff com.apple.ImageCapture (8.0 - 8.0) <B8BD421F-D5A9-3FB4-8E89-AD5CFC0D4030> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x95cbc000 - 0x95cc2fff libGFXShared.dylib (8.6.1) <E32A7266-FCDD-352C-9C2A-8939265974AF> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x95cc3000 - 0x95d1dfff com.apple.Symbolication (1.3 - 93) <A839CFC2-F870-3652-B353-15A55D88F88D> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x95d1e000 - 0x95e7bffb com.apple.QTKit (7.7.1 - 2599.13) <2DC9E2BB-9895-3D02-A318-88431052E70B> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x95ead000 - 0x95f44ff7 com.apple.ink.framework (10.8.2 - 150) <D90FF7BC-6B90-39F1-AC52-670269947C58> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x95f45000 - 0x95f4dfff libcopyfile.dylib (89) <4963541B-0254-371B-B29A-B6806888949B> /usr/lib/system/libcopyfile.dylib
0x95f4e000 - 0x95f57ff9 com.apple.CommonAuth (3.0 - 2.0) <A1A6CC3D-AA88-3519-A305-9B5D76C5D63B> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x96c91000 - 0x96c9bffe com.apple.bsd.ServiceManagement (2.0 - 2.0) <9732BA61-D6F6-3644-82DA-FF0D6FEEFC69> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x96ca4000 - 0x96ce6ff7 libauto.dylib (185.1) <B2B5B639-6778-352A-828D-FD8B64A3E8B3> /usr/lib/libauto.dylib
0x96ce9000 - 0x96d1fffb com.apple.DebugSymbols (98 - 98) <9A9ADA0A-E487-3C8F-9998-286EE04C235A> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x96d20000 - 0x96e5bff7 libBLAS.dylib (1073.4) <FF74A147-05E1-37C4-BC10-7DEB57FE5326> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x96e5c000 - 0x96fb4ffb com.apple.audio.toolbox.AudioToolbox (1.8 - 1.8) <9205DFC2-8DAE-354E-AD87-46E229B5F2F1> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x96fb5000 - 0x9736dffa libLAPACK.dylib (1073.4) <9A6E5EAD-F2F2-3D5C-B655-2B536DB477F2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x9736e000 - 0x97399fff com.apple.shortcut (2.2 - 2.2) <FA94F2BF-37E1-3F16-9085-7BCCB815BAE9> /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
0x9739a000 - 0x97f56ffb com.apple.AppKit (6.8 - 1187.34) <06EDB1D1-3B8A-3699-8E3A-D8F50A27AB7C> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x97fa3000 - 0x97fb0ff7 com.apple.HelpData (2.1.4 - 85) <1E180AEF-53FF-3D8B-9513-7FCA1B25A4AB> /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
0x97fb1000 - 0x97fb4ff7 libcompiler_rt.dylib (30) <CE5DBDB4-0124-3E2B-9105-989DF98DD108> /usr/lib/system/libcompiler_rt.dylib
0x97fb5000 - 0x97fc2fff libGL.dylib (8.6.1) <C7A3917A-C444-33CC-8599-BB9CD8C12BC4> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x97fc3000 - 0x97fcfff8 libbz2.1.0.dylib (29) <7031A4C0-784A-3EAA-93DF-EA1F26CC9264> /usr/lib/libbz2.1.0.dylib
0x97fd3000 - 0x982d8ff7 com.apple.CoreServices.CarbonCore (1037.3 - 1037.3) <4571EDDC-704A-3FB1-B9A6-59870AA6165F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x982e8000 - 0x982f4ff7 com.apple.NetAuth (4.0 - 4.0) <4983C4B8-9D95-3C4D-897E-07743326487E> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x98b72000 - 0x98b80fff com.apple.opengl (1.8.6 - 1.8.6) <1AD1AE7B-B57B-35B5-B571-32A34F0DA737> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x98b81000 - 0x98bd8ff3 com.apple.HIServices (1.20 - 417) <561A770B-8523-3D09-A763-11F872779A4C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x98bd9000 - 0x98c55ff3 com.apple.Metadata (10.7.0 - 707.3)Under what circumstances does this version of Reader crash?
Opening a specific PDF document from the filesystem.
Opening any PDF per 1.
Attempting to view a PDF within Safari.
Attempting to view a PDF as helper from Firefox.
Launching Reader from QuickLook.
When did this problem occur?
First PDF access after initial installation (reproducible)
Was working and then began failure.
Same as 2. but after other software installation.
Your 12C3006 is either the special build for late-2012 hardware or it is the developer release of 10.8.3 -- I don't have those build numbers handy, so I don't know which it is. If it is a 10.8.3 developer release, all bets are off that Acrobat Reader 11.0.01 will work, and may need recompilation by Adobe.
This version of Reader works reliably in 12C60 (for all other h/w) on my machine. It would seem that if this were a common issue with late 2012 machines, there would have been a storm of reports about it. I haven't noticed any, though I could have missed some.
I think something else has clashed with Reader 11.0.01 on your machine. Post back. -
Illustrator cc14 crashes on mac os 10.10.3
i have illustrator cc14 and it crashes on mac os 10.10.3 and 10.10 and on 10.7.5
what to do?
dos adobe have a live chat ?
This is a copy of the crash report:
Process: Adobe Illustrator [7903]
Path: /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 18.0.0 (18.0.0)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Adobe Illustrator [7903]
User ID: 504
Date/Time: 2015-04-16 15:45:49.189 +0300
OS Version: Mac OS X 10.10.3 (14D131)
Report Version: 11
Anonymous UUID: BF6B4053-ECF3-9608-1CD0-091D41CFE5F0
Sleep/Wake UUID: 095EC3F5-01CE-4606-9EB3-F81B2CE9756D
Time Awake Since Boot: 29000 seconds
Time Since Wake: 21000 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:
-->
__TEXT 0000000100000000-00000001014ca000 [ 20.8M] r-x/rwx SM=COW /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 ??? 000000000000000000 0 + 0
1 com.adobe.illustrator 0x0000000100011434 SLO::Array<unsigned short>::IterativeDestructArrayElements(void*, int) + 50196
2 com.adobe.illustrator 0x0000000100388e68 SLO::Array<unsigned char>::IterativeDestructArrayElements(void*, int) + 37880
3 com.adobe.illustrator 0x000000010097a89e std::basic_string<void*, std::char_traits<void*>, std::allocator<void*> >::_M_mutate(unsigned long, unsigned long, unsigned long) + 36894
4 com.adobe.illustrator.plugins.svgFileFormat 0x000000012ab625af PluginMain + 380175
5 com.adobe.illustrator.plugins.svgFileFormat 0x000000012ab89596 PluginMain + 539894
6 com.adobe.illustrator.plugins.svgFileFormat 0x000000012ab85118 PluginMain + 522360
7 com.adobe.illustrator.plugins.svgFileFormat 0x000000012ab84c5b PluginMain + 521147
8 com.adobe.illustrator.plugins.svgFileFormat 0x000000012ab89497 PluginMain + 539639
9 com.adobe.illustrator.plugins.svgFileFormat 0x000000012ab85118 PluginMain + 522360
10 com.adobe.illustrator.plugins.svgFileFormat 0x000000012ab84c5b PluginMain + 521147
11 com.adobe.illustrator.plugins.svgFileFormat 0x000000012ab89497 PluginMain + 539639
12 com.adobe.illustrator.plugins.svgFileFormat 0x000000012ab816cd PluginMain + 507437
13 com.adobe.illustrator.plugins.svgFileFormat 0x000000012ab807f8 PluginMain + 503640
14 com.adobe.illustrator.plugins.svgFileFormat 0x000000012ab4abef PluginMain + 283471
15 com.adobe.illustrator.plugins.svgFileFormat 0x000000012ab30edc PluginMain + 177724
16 com.adobe.illustrator.plugins.svgFileFormat 0x000000012ab2a43c PluginMain + 150428
17 com.adobe.illustrator.plugins.svgFileFormat 0x000000012ab2a96c PluginMain + 151756
18 com.adobe.illustrator.plugins.svgFileFormat 0x000000012ab06899 PluginMain + 4089
19 com.adobe.illustrator.plugins.svgFileFormat 0x000000012ab059cd PluginMain + 301
20 com.adobe.illustrator 0x0000000100a27ac8 std::_Rb_tree<SPSAS, std::pair<SPSAS const, SPSuite*>, std::_Select1st<std::pair<SPSAS const, SPSuite*> >, std::less<SPSAS>, std::allocator<std::pair<SPSAS const, SPSuite*> > >::_M_insert_unique(std::pair<SPSAS const, SPSuite*> const&) + 21384
21 com.adobe.illustrator 0x0000000100a22d93 std::_Rb_tree<SPSAS, std::pair<SPSAS const, SPSuite*>, std::_Select1st<std::pair<SPSAS const, SPSuite*> >, std::less<SPSAS>, std::allocator<std::pair<SPSAS const, SPSuite*> > >::_M_insert_unique(std::pair<SPSAS const, SPSuite*> const&) + 1619
22 com.adobe.illustrator 0x0000000100a259d6 std::_Rb_tree<SPSAS, std::pair<SPSAS const, SPSuite*>, std::_Select1st<std::pair<SPSAS const, SPSuite*> >, std::less<SPSAS>, std::allocator<std::pair<SPSAS const, SPSuite*> > >::_M_insert_unique(std::pair<SPSAS const, SPSuite*> const&) + 12950
23 com.adobe.illustrator 0x000000010042a77b std::_Rb_tree<_t_AIMenuItemOpaque*, std::pair<_t_AIMenuItemOpaque* const, AMTMenuItemList>, std::_Select1st<std::pair<_t_AIMenuItemOpaque* const, AMTMenuItemList> >, std::less<_t_AIMenuItemOpaque*>, std::allocator<std::pair<_t_AIMenuItemOpaque* const, AMTMenuItemList> > >::_M_erase(std::_Rb_tree_node<std::pair<_t_AIMenuItemOpaque* const, AMTMenuItemList> >*) + 9787
24 com.adobe.illustrator 0x0000000100629945 std::vector<unsigned char, std::allocator<unsigned char> >::_M_fill_insert(__gnu_cxx::__normal_iterator<unsigned char*, std::vector<unsigned char, std::allocator<unsigned char> > >, unsigned long, unsigned char const&) + 5541
25 com.adobe.illustrator 0x000000010040a14e void std::_Construct<dvaui::dialogs::FileDialogFilterInfo, dvaui::dialogs::FileDialogFilterInfo>(dvaui::dialogs::FileDialogFilterInfo*, dvaui::dialogs::FileDialogFilterInfo const&) + 17294
26 com.apple.AppKit 0x00007fff957d5460 __NSPasteboardProvideData + 331
27 com.apple.CoreFoundation 0x00007fff8da7a348 __CFPasteboardClientCallBack + 1016
28 com.apple.CoreFoundation 0x00007fff8da4dc68 __CFMessagePortPerform + 568
29 com.apple.CoreFoundation 0x00007fff8d9d4c79 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE1_PERFORM_FUNCTION__ + 41
30 com.apple.CoreFoundation 0x00007fff8d9d4beb __CFRunLoopDoSource1 + 475
31 com.apple.CoreFoundation 0x00007fff8d9c6767 __CFRunLoopRun + 2375
32 com.apple.CoreFoundation 0x00007fff8d9c5bd8 CFRunLoopRunSpecific + 296
33 com.apple.HIToolbox 0x00007fff90cc856f RunCurrentEventLoopInMode + 235
34 com.apple.HIToolbox 0x00007fff90cc81ee ReceiveNextEventCommon + 179
35 com.apple.HIToolbox 0x00007fff90cc812b _BlockUntilNextEventMatchingListInModeWithFilter + 71
36 com.apple.AppKit 0x00007fff954e49bb _DPSNextEvent + 978
37 com.apple.AppKit 0x00007fff954e3f68 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 346
38 com.apple.AppKit 0x00007fff954d9bf3 -[NSApplication run] + 594
39 com.adobe.exo.framework 0x000000010a06a208 exo::app::OS_AppBase::RunEventLoop() + 56
40 com.adobe.illustrator 0x0000000100498745 std::_Rb_tree<short, std::pair<short const, unsigned short>, std::_Select1st<std::pair<short const, unsigned short> >, std::less<short>, std::allocator<std::pair<short const, unsigned short> > >::_M_insert_unique(std::pair<short const, unsigned short> const&) + 13605
41 com.adobe.illustrator 0x000000010043c4cc std::_Rb_tree<_t_AIMenuItemOpaque*, std::pair<_t_AIMenuItemOpaque* const, AMTMenuItemList>, std::_Select1st<std::pair<_t_AIMenuItemOpaque* const, AMTMenuItemList> >, std::less<_t_AIMenuItemOpaque*>, std::allocator<std::pair<_t_AIMenuItemOpaque* const, AMTMenuItemList> > >::_M_erase(std::_Rb_tree_node<std::pair<_t_AIMenuItemOpaque* const, AMTMenuItemList> >*) + 82828
42 com.adobe.illustrator 0x000000010042d247 std::_Rb_tree<_t_AIMenuItemOpaque*, std::pair<_t_AIMenuItemOpaque* const, AMTMenuItemList>, std::_Select1st<std::pair<_t_AIMenuItemOpaque* const, AMTMenuItemList> >, std::less<_t_AIMenuItemOpaque*>, std::allocator<std::pair<_t_AIMenuItemOpaque* const, AMTMenuItemList> > >::_M_erase(std::_Rb_tree_node<std::pair<_t_AIMenuItemOpaque* const, AMTMenuItemList> >*) + 20743
43 com.adobe.illustrator 0x0000000100002f04 0x100000000 + 12036
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff961e8232 kevent64 + 10
1 libdispatch.dylib 0x00007fff8c4daa6a _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff961e7136 __psynch_cvwait + 10
1 com.adobe.AGM 0x0000000102ca775b 0x102965000 + 3417947
2 com.adobe.AGM 0x0000000102ca8d51 0x102965000 + 3423569
3 com.adobe.AGM 0x0000000102cbe72f 0x102965000 + 3512111
4 libsystem_pthread.dylib 0x00007fff8e015268 _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8e0151e5 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8e01341d thread_start + 13
Thread 3:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff961e73fa __select + 10
1 libsystem_pthread.dylib 0x00007fff8e015268 _pthread_body + 131
2 libsystem_pthread.dylib 0x00007fff8e0151e5 _pthread_start + 176
3 libsystem_pthread.dylib 0x00007fff8e01341d thread_start + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff961e748a __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff884e7e50 usleep + 54
2 com.adobe.illustrator.plugins.dBrushTool 0x000000012af2640b PluginMain + 355483
3 libsystem_pthread.dylib 0x00007fff8e015268 _pthread_body + 131
4 libsystem_pthread.dylib 0x00007fff8e0151e5 _pthread_start + 176
5 libsystem_pthread.dylib 0x00007fff8e01341d thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff961e251a semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000012af26d5f PluginMain + 357871
Thread 6:
0 libsystem_kernel.dylib 0x00007fff961e251a semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000012af26d5f PluginMain + 357871
Thread 7:
0 libsystem_kernel.dylib 0x00007fff961e251a semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000012af26d5f PluginMain + 357871
Thread 8:
0 libsystem_kernel.dylib 0x00007fff961e251a semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000012af26d5f PluginMain + 357871
Thread 9:
0 libsystem_kernel.dylib 0x00007fff961e251a semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000012af26d5f PluginMain + 357871
Thread 10:
0 libsystem_kernel.dylib 0x00007fff961e251a semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000012af26d5f PluginMain + 357871
Thread 11:
0 libsystem_kernel.dylib 0x00007fff961e251a semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000012af26d5f PluginMain + 357871
Thread 12:
0 libsystem_kernel.dylib 0x00007fff961e251a semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000012af26d5f PluginMain + 357871
Thread 13:
0 libsystem_kernel.dylib 0x00007fff961e251a semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000012af26d5f PluginMain + 357871
Thread 14:
0 libsystem_kernel.dylib 0x00007fff961e251a semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000012af26d5f PluginMain + 357871
Thread 15:
0 libsystem_kernel.dylib 0x00007fff961e251a semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000012af26d5f PluginMain + 357871
Thread 16:
0 libsystem_kernel.dylib 0x00007fff961e251a semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000012af26d5f PluginMain + 357871
Thread 17:
0 libsystem_kernel.dylib 0x00007fff961e251a semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000012af26d5f PluginMain + 357871
Thread 18:
0 libsystem_kernel.dylib 0x00007fff961e251a semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000012af26d5f PluginMain + 357871
Thread 19:
0 libsystem_kernel.dylib 0x00007fff961e251a semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000012af26d5f PluginMain + 357871
Thread 20:
0 libsystem_kernel.dylib 0x00007fff961e251a semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000012af26d5f PluginMain + 357871
Thread 21:
0 libsystem_kernel.dylib 0x00007fff961e748a __semwait_signal + 10
1 com.adobe.illustrator.plugins.ScriptingSupport 0x000000012a1fc5e8 PluginMain + 1496248
2 com.adobe.illustrator.plugins.ScriptingSupport 0x000000012a1e49be PluginMain + 1398926
3 com.adobe.illustrator.plugins.ScriptingSupport 0x000000012a1fc1a5 PluginMain + 1495157
4 libsystem_pthread.dylib 0x00007fff8e015268 _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8e0151e5 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8e01341d thread_start + 13
Thread 22:
0 libsystem_kernel.dylib 0x00007fff961e733a __recvfrom + 10
1 VulcanMessage5.dylib 0x000000013f021b32 vcfoundation::io::BSDNamedPipe::Read(void*, unsigned long) + 24
2 VulcanMessage5.dylib 0x000000013f01fc40 vcfoundation::io::BufferedReader::InternalRead(char*, long) + 112
3 VulcanMessage5.dylib 0x000000013f01fcae vcfoundation::io::BufferedReader::Read(void*, unsigned long) + 60
4 VulcanMessage5.dylib 0x000000013f0187d0 vcfoundation::io::IVCChannel::ReadFully(void*, unsigned long) + 70
5 VulcanMessage5.dylib 0x000000013f019262 vcfoundation::io::Serializer::InternalDeserialize() + 30
6 VulcanMessage5.dylib 0x000000013f01916f vcfoundation::io::Serializer::Deserialize() + 9
7 VulcanMessage5.dylib 0x000000013f01e782 vcfoundation::ncomm::Connection::ReadIn() + 28
8 VulcanMessage5.dylib 0x000000013f01e8c6 vcfoundation::ncomm::NCService::ReadResponse(vcfoundation::ncomm::INCRequest*, vcfoundation::ncomm::INCListener&, vcfoundation::ncomm::NCService::ConRef&) + 40
9 VulcanMessage5.dylib 0x000000013f01e681 vcfoundation::ncomm::NCService::Execute(vcfoundation::ncomm::INCRequest*, vcfoundation::ncomm::INCListener&) + 109
10 VulcanMessage5.dylib 0x000000013f01e5fa vcfoundation::ncomm::NCService::Execute(vcfoundation::ncomm::INCRequest*) + 32
11 VulcanMessage5.dylib 0x000000013f00f32b adobe::vulcan::servicemgr::CSIRequest::Execute() + 53
12 VulcanMessage5.dylib 0x000000013f010507 adobe::vulcan::servicemgr::RegisterForEventsRequest::Run() + 353
13 VulcanMessage5.dylib 0x000000013f01f2d0 vcfoundation::thread::AbstractThread::Run() + 50
14 VulcanMessage5.dylib 0x000000013f023523 vcfoundation::thread::Thread::ThreadProc(void*) + 9
15 libsystem_pthread.dylib 0x00007fff8e015268 _pthread_body + 131
16 libsystem_pthread.dylib 0x00007fff8e0151e5 _pthread_start + 176
17 libsystem_pthread.dylib 0x00007fff8e01341d thread_start + 13
Thread 23:
0 libsystem_kernel.dylib 0x00007fff961e794a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8e01340d start_wqthread + 13
Thread 24:
0 libsystem_kernel.dylib 0x00007fff961e794a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8e01340d start_wqthread + 13
Thread 25:
0 libsystem_kernel.dylib 0x00007fff961e794a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8e01340d start_wqthread + 13
Thread 26:
0 libsystem_kernel.dylib 0x00007fff961e794a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8e01340d start_wqthread + 13
Thread 27:
0 libsystem_kernel.dylib 0x00007fff961e794a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8e01340d start_wqthread + 13
Thread 28:
0 libsystem_kernel.dylib 0x00007fff961e794a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8e01340d start_wqthread + 13
Thread 29:
0 libsystem_kernel.dylib 0x00007fff961e794a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8e01340d start_wqthread + 13
Thread 30:
0 libsystem_kernel.dylib 0x00007fff961e794a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8e01340d start_wqthread + 13
Thread 31:
0 libsystem_kernel.dylib 0x00007fff961e794a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8e01340d start_wqthread + 13
Thread 32:
0 libsystem_kernel.dylib 0x00007fff961e794a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8e01340d start_wqthread + 13
Thread 33:
0 libsystem_kernel.dylib 0x00007fff961e794a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8e01340d start_wqthread + 13
Thread 34:
0 libsystem_kernel.dylib 0x00007fff961e251a semaphore_wait_trap + 10
1 com.adobe.illustrator 0x000000010000d009 SLO::Array<unsigned short>::IterativeDestructArrayElements(void*, int) + 32745
2 com.adobe.illustrator 0x000000010000d847 SLO::Array<unsigned short>::IterativeDestructArrayElements(void*, int) + 34855
3 com.apple.CoreServices.CarbonCore 0x00007fff8869223c PrivateMPEntryPoint + 58
4 libsystem_pthread.dylib 0x00007fff8e015268 _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8e0151e5 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8e01341d thread_start + 13
Thread 35:
0 libsystem_kernel.dylib 0x00007fff961e251a semaphore_wait_trap + 10
1 com.adobe.illustrator 0x000000010000d009 SLO::Array<unsigned short>::IterativeDestructArrayElements(void*, int) + 32745
2 com.adobe.illustrator 0x000000010000d847 SLO::Array<unsigned short>::IterativeDestructArrayElements(void*, int) + 34855
3 com.apple.CoreServices.CarbonCore 0x00007fff8869223c PrivateMPEntryPoint + 58
4 libsystem_pthread.dylib 0x00007fff8e015268 _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8e0151e5 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8e01341d thread_start + 13
Thread 36:
0 libsystem_kernel.dylib 0x00007fff961e251a semaphore_wait_trap + 10
1 com.adobe.illustrator 0x000000010000d009 SLO::Array<unsigned short>::IterativeDestructArrayElements(void*, int) + 32745
2 com.adobe.illustrator 0x000000010000d847 SLO::Array<unsigned short>::IterativeDestructArrayElements(void*, int) + 34855
3 com.apple.CoreServices.CarbonCore 0x00007fff8869223c PrivateMPEntryPoint + 58
4 libsystem_pthread.dylib 0x00007fff8e015268 _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8e0151e5 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8e01341d thread_start + 13
Thread 37:
0 libsystem_kernel.dylib 0x00007fff961e251a semaphore_wait_trap + 10
1 com.adobe.illustrator 0x000000010000d009 SLO::Array<unsigned short>::IterativeDestructArrayElements(void*, int) + 32745
2 com.adobe.illustrator 0x000000010000d847 SLO::Array<unsigned short>::IterativeDestructArrayElements(void*, int) + 34855
3 com.apple.CoreServices.CarbonCore 0x00007fff8869223c PrivateMPEntryPoint + 58
4 libsystem_pthread.dylib 0x00007fff8e015268 _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8e0151e5 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8e01341d thread_start + 13
Thread 38:
0 libsystem_kernel.dylib 0x00007fff961e251a semaphore_wait_trap + 10
1 com.adobe.illustrator 0x000000010000d009 SLO::Array<unsigned short>::IterativeDestructArrayElements(void*, int) + 32745
2 com.adobe.illustrator 0x000000010000d847 SLO::Array<unsigned short>::IterativeDestructArrayElements(void*, int) + 34855
3 com.apple.CoreServices.CarbonCore 0x00007fff8869223c PrivateMPEntryPoint + 58
4 libsystem_pthread.dylib 0x00007fff8e015268 _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8e0151e5 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8e01341d thread_start + 13
Thread 39:
0 libsystem_kernel.dylib 0x00007fff961e251a semaphore_wait_trap + 10
1 com.adobe.illustrator 0x000000010000d009 SLO::Array<unsigned short>::IterativeDestructArrayElements(void*, int) + 32745
2 com.adobe.illustrator 0x000000010000d847 SLO::Array<unsigned short>::IterativeDestructArrayElements(void*, int) + 34855
3 com.apple.CoreServices.CarbonCore 0x00007fff8869223c PrivateMPEntryPoint + 58
4 libsystem_pthread.dylib 0x00007fff8e015268 _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8e0151e5 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8e01341d thread_start + 13
Thread 40:
0 libsystem_kernel.dylib 0x00007fff961e251a semaphore_wait_trap + 10
1 com.adobe.illustrator 0x000000010000d009 SLO::Array<unsigned short>::IterativeDestructArrayElements(void*, int) + 32745
2 com.adobe.illustrator 0x000000010000d847 SLO::Array<unsigned short>::IterativeDestructArrayElements(void*, int) + 34855
3 com.apple.CoreServices.CarbonCore 0x00007fff8869223c PrivateMPEntryPoint + 58
4 libsystem_pthread.dylib 0x00007fff8e015268 _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8e0151e5 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8e01341d thread_start + 13
Thread 41:
0 libsystem_kernel.dylib 0x00007fff961e251a semaphore_wait_trap + 10
1 com.adobe.illustrator 0x000000010000d009 SLO::Array<unsigned short>::IterativeDestructArrayElements(void*, int) + 32745
2 com.adobe.illustrator 0x000000010000d847 SLO::Array<unsigned short>::IterativeDestructArrayElements(void*, int) + 34855
3 com.apple.CoreServices.CarbonCore 0x00007fff8869223c PrivateMPEntryPoint + 58
4 libsystem_pthread.dylib 0x00007fff8e015268 _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8e0151e5 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8e01341d thread_start + 13
Thread 42:
0 libsystem_kernel.dylib 0x00007fff961e251a semaphore_wait_trap + 10
1 com.adobe.illustrator 0x000000010000d009 SLO::Array<unsigned short>::IterativeDestructArrayElements(void*, int) + 32745
2 com.adobe.illustrator 0x000000010000d847 SLO::Array<unsigned short>::IterativeDestructArrayElements(void*, int) + 34855
3 com.apple.CoreServices.CarbonCore 0x00007fff8869223c PrivateMPEntryPoint + 58
4 libsystem_pthread.dylib 0x00007fff8e015268 _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8e0151e5 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8e01341d thread_start + 13
Thread 43:
0 libsystem_kernel.dylib 0x00007fff961e251a semaphore_wait_trap + 10
1 com.adobe.illustrator 0x000000010000d009 SLO::Array<unsigned short>::IterativeDestructArrayElements(void*, int) + 32745
2 com.adobe.illustrator 0x000000010000d847 SLO::Array<unsigned short>::IterativeDestructArrayElements(void*, int) + 34855
3 com.apple.CoreServices.CarbonCore 0x00007fff8869223c PrivateMPEntryPoint + 58
4 libsystem_pthread.dylib 0x00007fff8e015268 _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8e0151e5 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8e01341d thread_start + 13
Thread 44:
0 libsystem_kernel.dylib 0x00007fff961e251a semaphore_wait_trap + 10
1 com.adobe.illustrator 0x000000010000d009 SLO::Array<unsigned short>::IterativeDestructArrayElements(void*, int) + 32745
2 com.adobe.illustrator 0x000000010000d847 SLO::Array<unsigned short>::IterativeDestructArrayElements(void*, int) + 34855
3 com.apple.CoreServices.CarbonCore 0x00007fff8869223c PrivateMPEntryPoint + 58
4 libsystem_pthread.dylib 0x00007fff8e015268 _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8e0151e5 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8e01341d thread_start + 13
Thread 45:
0 libsystem_kernel.dylib 0x00007fff961e251a semaphore_wait_trap + 10
1 com.adobe.illustrator 0x000000010000d009 SLO::Array<unsigned short>::IterativeDestructArrayElements(void*, int) + 32745
2 com.adobe.illustrator 0x000000010000d847 SLO::Array<unsigned short>::IterativeDestructArrayElements(void*, int) + 34855
3 com.apple.CoreServices.CarbonCore 0x00007fff8869223c PrivateMPEntryPoint + 58
4 libsystem_pthread.dylib 0x00007fff8e015268 _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8e0151e5 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8e01341d thread_start + 13
Thread 46:
0 libsystem_kernel.dylib 0x00007fff961e251a semaphore_wait_trap + 10
1 com.adobe.illustrator 0x000000010000d009 SLO::Array<unsigned short>::IterativeDestructArrayElements(void*, int) + 32745
2 com.adobe.illustrator 0x000000010000d847 SLO::Array<unsigned short>::IterativeDestructArrayElements(void*, int) + 34855
3 com.apple.CoreServices.CarbonCore 0x00007fff8869223c PrivateMPEntryPoint + 58
4 libsystem_pthread.dylib 0x00007fff8e015268 _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8e0151e5 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8e01341d thread_start + 13
Thread 47:
0 libsystem_kernel.dylib 0x00007fff961e251a semaphore_wait_trap + 10
1 com.adobe.illustrator 0x000000010000d009 SLO::Array<unsigned short>::IterativeDestructArrayElements(void*, int) + 32745
2 com.adobe.illustrator 0x000000010000d847 SLO::Array<unsigned short>::IterativeDestructArrayElements(void*, int) + 34855
3 com.apple.CoreServices.CarbonCore 0x00007fff8869223c PrivateMPEntryPoint + 58
4 libsystem_pthread.dylib 0x00007fff8e015268 _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8e0151e5 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8e01341d thread_start + 13
Thread 48:
0 libsystem_kernel.dylib 0x00007fff961e251a semaphore_wait_trap + 10
1 com.adobe.illustrator 0x000000010000d009 SLO::Array<unsigned short>::IterativeDestructArrayElements(void*, int) + 32745
2 com.adobe.illustrator 0x000000010000d847 SLO::Array<unsigned short>::IterativeDestructArrayElements(void*, int) + 34855
3 com.apple.CoreServices.CarbonCore 0x00007fff8869223c PrivateMPEntryPoint + 58
4 libsystem_pthread.dylib 0x00007fff8e015268 _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8e0151e5 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8e01341d thread_start + 13
Thread 49:
0 libsystem_kernel.dylib 0x00007fff961e251a semaphore_wait_trap + 10
1 com.adobe.illustrator 0x000000010000d009 SLO::Array<unsigned short>::IterativeDestructArrayElements(void*, int) + 32745
2 com.adobe.illustrator 0x000000010000d847 SLO::Array<unsigned short>::IterativeDestructArrayElements(void*, int) + 34855
3 com.apple.CoreServices.CarbonCore 0x00007fff8869223c PrivateMPEntryPoint + 58
4 libsystem_pthread.dylib 0x00007fff8e015268 _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8e0151e5 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8e01341d thread_start + 13
Thread 50:
0 libsystem_kernel.dylib 0x00007fff961e251a semaphore_wait_trap + 10
1 com.adobe.illustrator 0x000000010000d009 SLO::Array<unsigned short>::IterativeDestructArrayElements(void*, int) + 32745
2 com.adobe.illustrator 0x000000010000d847 SLO::Array<unsigned short>::IterativeDestructArrayElements(void*, int) + 34855
3 com.apple.CoreServices.CarbonCore 0x00007fff8869223c PrivateMPEntryPoint + 58
4 libsystem_pthread.dylib 0x00007fff8e015268 _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8e0151e5 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8e01341d thread_start + 13
Thread 51:
0 libsystem_kernel.dylib 0x00007fff961e251a semaphore_wait_trap + 10
1 com.adobe.illustrator 0x000000010000d009 SLO::Array<unsigned short>::IterativeDestructArrayElements(void*, int) + 32745
2 com.adobe.illustrator 0x000000010000d847 SLO::Array<unsigned short>::IterativeDestructArrayElements(void*, int) + 34855
3 com.apple.CoreServices.CarbonCore 0x00007fff8869223c PrivateMPEntryPoint + 58
4 libsystem_pthread.dylib 0x00007fff8e015268 _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8e0151e5 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8e01341d thread_start + 13
Thread 52:
0 libsystem_kernel.dylib 0x00007fff961e24de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff961e164f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff8d9c6eb4 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff8d9c637b __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff8d9c5bd8 CFRunLoopRunSpecific + 296
5 com.apple.AppKit 0x00007fff955ac66b _NSEventThread + 137
6 libsystem_pthread.dylib 0x00007fff8e015268 _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff8e0151e5 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff8e01341d thread_start + 13
Thread 53:
0 libsystem_kernel.dylib 0x00007fff961e794a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8e01340d start_wqthread + 13
Thread 54:
0 libsystem_kernel.dylib 0x00007fff961e794a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8e01340d start_wqthread + 13
Thread 55:
0 libsystem_kernel.dylib 0x00007fff961e794a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8e01340d start_wqthread + 13
Thread 56:
0 libsystem_kernel.dylib 0x00007fjp,
Creative Cloud support (all Creative Cloud customer service issues, chat open between 5AM and 7PM PST/PDT on workdays)
http://helpx.adobe.com/x-productkb/global/service-ccm.html
There is also Adobe phone Support (only CC/CC2014),
http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html -
Why does photoshop CS2 crash in Mac OS 10.6.8?
why does photoshop CS2 crash in Mac OS 10.6.8?
Without a detailed crash report, we can't possibly know.
-
Firefox 4 crashes on Mac OS X 10.6.6 every time when I run any bangla site
Generally I downloaded fonts from [http://ekushey.org/?page/osx_fonts here] here. It worked fine with previous version of firefox. But in FF4 is crashing frequently. Please give solution
Firefox 4 crashes on Mac OS X 10.6.6 and since a week a have no sound anymore, not in video, not in I Tunes and so on and so on. Please give me a solution. Txs. '''''''''''''''''''''''''''''''''''''''''' * ''vette tekst'''''''
-
Dreamweaver CS5.5, v11.5, Build 5366 keeps crashing with Mac OS 10.7.5
Dreamweaver CS5.5, v11.5, Build 5366 keeps crashing with Mac OS 10.7.5. This started a few weeks ago. Dreamweaver crashes at random time so I cannot pinpoint one thing that causes it. It just crashed as I was trying to adjust margins in a style sheet. I have tried deleting preferences and reinstalling the software. Both worked for a day or 2 and then the crashes started again. I'm at the point now where I have to save after every change so I don't lose them…but that isn't allowing me to experiment before saving. This is very frustrating. Were there any releases beyond build 5366 or v11.5? When I check for updates, I am told that my software is up to date.
I have no idea what to try next.When DW starts acting weird, the first thing to try is Deleting Corrupted Cache in DW. Be sure to turn on hidden files & folders in your Mac Finder.
http://forums.adobe.com/thread/494811
If that doesn't help, try Restore Preferences
http://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs4-cs5.html
If all else fails, use the CC Cleaner Tools below followed by a software re-install.
http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
Nancy O. -
ITunes crashed now Mac mini wont power back on
iTunes crashed now Mac mini wont power back on
You have not provided any information on which to base troubleshooting. Minimal information would include the Model Mac mini you have for example Mid 2010 Mac mini, exactly what happened when iTunes crashed, and what -- if anything -- happens when you try to restart. It is unlikely iTunes has anything to do with the failure to reboot but instead iTunes crashed because of what even caused your Man mini to fail.
Just as a starting point, be sure and check all your connections, power, monitor, keyboard, mouse, everything. You would not be the first to have a plug come adrift unexpectedly. -
AppleMobileDeviceHelper Crash on Mac - forums only talk about this being a windows issue
AppleMobileDeviceHelper Crash on Mac - forums only talk about this being a windows issue
It happens on my iMac with my iPhoneI noticed several permissions changes after the last install of iTunes.
Launch Disk Utility (Applications > Utilities > Disk Utility) and run the permissions repair routine on your hard drive. Then run verify disk. If any error is reported by the verify disk routine, restart your computer while holding down the Shift key. This will boot you into Safe Mode. The restart will take longer than normal, as diagnostic and repair routines are taking place. When the Finder shows up, restart normally. Then try your CD again. -
Windows edited/saved project crashing on mac (adobe premiere cs5)
hi there
i really hope you can help.
i have edited video files on adobe premiere cs5 on a windows 7 machine and saved the project ffiles on an external drive formy friend to colour grade and finalise etc
he can open the video files in adobe premiere, but its crashing his mac system and some video files arent opening
he says he has all the latest codec files but it has gone to the extent of the files crashing his system and it won't boot..
my files were a mixture of mpeg and avi files...
is there anything that can be causing this problem.
he is in a different city from me, so i am not going to see him for a while and i want these video files edited as soon as really
thanks and i hope you can suggest thingss that may help finding the problemWelll you wont be able to if you do not have the computer anymore.
Do a search on EDLs in Premiere (or any NLE) so you know about them for next time.
Whatever...I suspect the issue is at your colleagues end and needs to be sorted there. Someone with a Mac may chime in on how PPRO win project files and PPro Mac project files work. -
Acrobat X1 crashing on Mac OS 10.10.2 and crashing...and crashing...
It's been bad (ever since my free trial was over and I actually bought the thing ) but now it's just crashing every 10 minutes or so, sometime ever 3. Anything I try to do besides just read (search, highlight, copy, really anything) will set it off. When I open it again the documents it offers me as "recent" are things I read 2 or 3 weeks ago--not sure what that means. Please someone help, I'm going crazy and I'm on a deadline! I know I'm not posting this to the right place, but the right place is oh so helpfully read only...so....Thanks!
Hi Alexis
Is it happening with all the PDF ' or any specific one ?
You face this challenge while trying to launch a PDF or while editing it as well?
What exact version of Acrobat version are you using?If it is not Acrobat 11.0.10 ,you can try updating it to the same and see if that helps.
Launch Acrobat>Navigate to Help>Check for Updates.
You can try downloading this patch as well and see if this fixes the issue.
http://helpx.adobe.com/acrobat/kb/product-crash-search-mac.html
Regards
Sukrit Dhingra -
Anyone have a solution to why Illustrator CC crashes on Mac Pro running OS 10.6.8?
Anyone have a solution to why Illustrator CC crashes on Mac Pro running OS 10.6.8?
We recently (yesterday) upgraded our Adobe apps to CC versions. InDesign, Photoshop and Bridge all run perfectly. Illustrator crashes at startup. Tried launching it from Administrator account and it crashes. I have disabled fonts except the bare minimum, no success. If it would launch, then I might be able to narrow it down to an incompatible print driver, but it has to actually be running first. We use no third party plugins with it, so I doubt that is the issue.
-
my MacBook Pro is crashing and Mac OS stops working sometimes so I have to restart it. And sometimes it stays on the first white-ish screen with the Apple and won't start further.
What to do?
Does that mean that the is the end of my Mac Book 5bought in the summer of 2009) ? Or is there someting to do to fix it?
Thanks
VTry this:
How to Perform an Archive and Install
An Archive and Install will NOT erase your hard drive, but you must have sufficient free space for a second OS X installation which could be from 3-9 GBs depending upon the version of OS X and selected installation options. The free space requirement is over and above normal free space requirements which should be at least 6-10 GBs. Read all the linked references carefully before proceeding.
1. Be sure to use Disk Utility first to repair the disk before performing the Archive and Install.
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger, Leopard or Snow Leopard.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Do not proceed with an Archive and Install if DU reports errors it cannot fix. In that case use Disk Warrior and/or TechTool Pro to repair the hard drive. If neither can repair the drive, then you will have to erase the drive and reinstall from scratch.
3. Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When you reach the screen to select a destination drive click once on the destination drive then click on the Option button. Select the Archive and Install option. You have an option to preserve users and network preferences. Only select this option if you are sure you have no corrupted files in your user accounts. Otherwise leave this option unchecked. Click on the OK button and continue with the OS X Installation.
4. Upon completion of the Archive and Install you will have a Previous System Folder in the root directory. You should retain the PSF until you are sure you do not need to manually transfer any items from the PSF to your newly installed system.
5. After moving any items you want to keep from the PSF you should delete it. You can back it up if you prefer, but you must delete it from the hard drive.
6. You can now download a Combo Updater directly from Apple's download site to update your new system to the desired version as well as install any security or other updates. You can also do this using Software Update. -
Photoshop CS5 crashing my Mac when resizing large images
I don't have much to explain this further but Photoshop CS5 is crashing my Mac when I resize large images. Small images are fine but large 300dpi images crashes it without warning. Don't know what to do. The only other similar thing is After Effects CS5 is crashing my Mac when I trim a clip. It completely turns off my Mac when I trim a clip.
I have 8gigs of Ram and am running 27" iMac Core i5
Any help would be much appreciated!
Thanks,
HalHi Wendy
Thank you for your insights. We are having the same problems here.
It's been a headache as we bought two 27" iMacs in March 2011; and we've had even BOTH iMacs exchanged.
After exchanging, same thing happened. We then got all 16GB of RAM on each iMac replaced.
But we noticed that the auto-shutdown problem happens with files on 300dpi. We are contemplating on changing them to 299dpi though haha!
Unfortunately, here in Singapore, we don't have a physical Apple store. We only have Premium Resellers.
And the other unfortunate thing is, when RAMs are upgraded these Premium Resellers sell 3rd party RAMs.
I supposed we'll have to deal with this for now until we have enough funds to replace ALL 32 RAMs to original Apple RAMs (which will cost abt another USD1600!!) ..
Hope this forum helps others as much as it finally helped me understand the issue we're having. -
I've created an application with 5 colums, each with a JList. I'm using a transfer handler assigned to each JList. The JLists holds JComponents that can be dragged from one JList to another. This works beautifully on a PC, but crashes on Mac OS X using Panther and Java 1.4.2 Developer Preview 2. The crash is:
java.lang.ClassCastException
at sun.awt.datatransfer.DataTransferer.translateTransferable(DataTransferer.java:1189)
at apple.awt.CDataTransferer.translateTransferable(CDataTransferer.java:125)
at sun.awt.datatransfer.DataTransferer$5.run(DataTransferer.java:2018)
at java.awt.event.InvocationEvent.dispatch(InvocationEvent.java:178)
at java.awt.EventQueue.dispatchEvent(EventQueue.java:454)
at java.awt.EventDispatchThread.pumpOneEventForHierarchy(EventDispatchThread.java:234)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:184)
at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:178)
at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:170)
at java.awt.EventDispatchThread.run(EventDispatchThread.java:100)The crash happens as soon as I drag the JComponent in the list. I've traced it out to EventDispatchThread.class at:
void pumpEventsForHierarchy(int id, Conditional cond, Component modalComponent) {
while (doDispatch && cond.evaluate()) {
if (isInterrupted() || !pumpOneEventForHierarchy(id, modalComponent)) {
doDispatch = false;
}I'm certainly NOT a java guru, so any help would be appreciated.I managed a work-around.
The idea is simple:
Since I'm trying to transfer objects within the same JVM, I can use a static list (or table) to store objects. The Transferables only transfer indices fo this static table, so nothing needs to be serialized.
Although I'm sure the implementation could be improved, here's a working example:
class JavaObjectTransferable implements Transferable, ClipboardOwner {
public static String JVM_TRANSFER_NAME = "application/x-java-custom-jvm-transfer";
static protected Hashtable savedObjects = new Hashtable();
static protected int tableCtr = 0;
/* Take an object. Store it in a table, based on a unique key.
* Encode this key in an InputStream. Calling retrieveObject(InputStream) will
* consult the table to retrieve the original object.
* <P> Note that somewhere after storing an object, you should call removeObject()
* to eliminate references to that object.
public static InputStream storeObject(Object object) {
synchronized(savedObjects) {
tableCtr++; //mark the next position in the table
savedObjects.put(new Integer(tableCtr),object);
int t = tableCtr;
byte[] b = new byte[4];
for(int a = 0; a<b.length; a++) {
b[a] = (byte)(( t >> ((b.length-1-a)*4)) & (0xFF));
InputStream in = new ByteArrayInputStream(b);
return in;
/* Pulls this object out of the static storage.
public static void removeObject(Object obj) {
Enumeration e = savedObjects.keys();
while(e.hasMoreElements()) {
Object key = e.nextElement();
Object element = savedObjects.get(key);
if(element==obj) savedObjects.remove(key);
if(element.equals(obj)) savedObjects.remove(key);
/* Translates this InputStream to a key, and that key returns the
* object originally stored in the table.
* <BR> If the entry has been removed, or no matching key was found,
* null is returned.
public static Object retrieveObject(InputStream in) throws IOException {
//step 1: convert the input stream to a byte array
in.reset();
int read = 0;
int t = 0; //our sum
while(read!=-1) {
read = in.read();
if(read!=-1) {
t = t*256+read;
Integer i = new Integer(t);
Object obj = savedObjects.get(i);
return obj;
DataFlavor[] array = new DataFlavor[1];
InputStream stream;
public JavaObjectTransferable(Object obj) throws ClassNotFoundException {
DataFlavor flavor = new DataFlavor( JVM_TRANSFER_NAME, "JVM Object Transfer" );
array[0] = flavor;
stream = storeObject(obj);
public Object getTransferData(DataFlavor flavor) throws UnsupportedFlavorException {
if(flavor.equals(array[0])) {
return stream;
throw new UnsupportedFlavorException(flavor);
public DataFlavor[] getTransferDataFlavors() {
return array;
public boolean isDataFlavorSupported(DataFlavor d) {
if(d.equals(array[0])) return true;
return false;
public void lostOwnership(Clipboard c,Transferable t) {
if(t instanceof JavaObjectTransferable) {
JavaObjectTransferable t2 = (JavaObjectTransferable)t;
try {
Object obj = retrieveObject(t2.stream);
if(obj!=null) //if it's still there
removeObject(obj); //remove it
} catch(IOException e) {
e.printStackTrace();
And then when it comes time to interpret the DataFlavor, you can say:
if(flavors.getMimeType().startsWith(JavaObjectTransferable.JVM_TRANSFER_NAME)) {
Object obj = t.getTransferData(flavors[a]); //our input stream
obj = JavaObjectTransferable.retrieveObject( (InputStream)obj ); //our object
return obj;
I make no guarantees, of course, but so far this code is treating me pretty well. :)
Glad I found this forum... I would have hunted around all night trying to prevent the bug myself f I hadn't known it was a common problem with the Mac OS that I didn't trigger somehow.
Cheers. -
After Effects CS5 is crashing my Mac when I trim a clip
I don't have much to explain this further but After Effects CS5 is crashing my Mac when I trim a clip. It completely turns off my Mac when I trim a clip. The only other similar thing is Photoshop CS5 is also doing crashing my Mac when I resize large images. Small images are fine but large 300dpi images crashes it without warning. Don't know what to do.
I have 8gigs of Ram and am running 27" iMac Core i5
Any help would be much appreciated!
Thanks,
HalAre you running these two program together?
I would think so.OK you are probably running them both as 64 bit that is great that they run 64 bit and can use more RAM and even better they actually do use more RAM.
So the solution is probably more RAM, don't run them to together or lower the expectations of Photoshop and AE.
That way they won't try to use all the RAM to do this work. It will probably do the wrk pretty fast but not as fast if you had more RAM maybe.
Also AE and PS on an iMac, what about your scratch disk. Is it a very fast external drive and how is it connected?
If you don't have a fast internal drive say with at least a 32MB buffer running at 7200rpm then there you go a real contributing ffactor.
To be honest you need both more RAM and a fast start up disk and a fast external scratch.
The new 2TB drives by Seagate run at 7200 rpm and have 64 MB cache which s as important as the rotation. You can possibly make a Raptor an external scratch as well at 300 GB they are probably not arge enough s a start up.
Those are my thoughts.
16 GB of RAM a larger faster internal drive lower the performance and memory setting as well.
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