Reader 11.0.10 update error 2753 acrosup64.dll is not marked for installation

We are trying to deploy reader update 11.0.10 but are receiving the above error in the installation logs and event viewer of multiple computers.  Other discussion state un-installing and re-installing reader fixes the issue, but this is not a practical solution when it is occurring on multiple computers.  We are deploying updates through System Center Updates Publisher 2011 and SCCM 2012

error the file acrosup64.dll is not marked for installation

Similar Messages

  • Adobe Reader XI (11.0.07) Error 2753. The File 'acrosup64.dll' is not marked for installation.

    I am getting Adobe Reader XI (11.0.07) Error 2753. The File 'acrosup64.dll' is not marked for installation when deploying from msi package. .
    Need help to resolve the issue

    Hi dingusmagii
    Can you please share the following info:
    ->  Which OS and architecture are you on
    ->  What are the exact steps being followed for installation.
    ->  Do you have any previous version of Reader already installed on your machine.
    Also it would be helpful if you can you share Windows Installer log. Please follow the steps below to create installer log
    1. Launch Notepad
    2. Copy paste the following text in notepad
    Windows Registry Editor Version 5.00
    [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer\]
    "Logging"="voicewarmupx"
    3. Now press Ctrl+S to save the file.
    4. In the "Filename" field type <any_file_name>.reg for e.g. abc.reg
    4. In the "Save as type" dropdown, select "All Files"
    5. Click Save button to save the file at desired location
    6. Go to the location where you saved the file and double click on it.
    7. Follow the prompts to create the registry key.
    After the registry key is added successfully, please re run the 11.0.07 patch installer. Once you get the error message click ok and then click on finish to close the installer dialog.
    Now go to C:\Users\{username}\AppData\Local\Temp and look for file with name similar to MSIxxxxx.log.
    Please upload the dump (compress the dump using WinZip or likewise) and share the link here.
    For help see link How to share a document
    regards,
    Rohit

  • How do you fix Error 2753. The File 'acrosup64.dll is not marked for installation. when trying to update

    how do you fix Error 2753. The File 'acrosup64.dll is not marked for installation. when trying to update?

    i have trid from the adobe website and from the auto update notice, however
    none have been successful. i am running windows 8.1 and i have another pc
    running the same 8.1 and that one has successfully updated.
    Philip P Copley
    P.O.Box 3155
    Norwood 5067
    South Australia
    [email protected]
    (08) 8431 6885
    0401 686 087

  • Shockwave Player 12.1.5.155 MSI. Error Message on attempted Install. Error 2753.The File is not marked for installation

    When attempting to install this MSI, an error occurs. Error 2753. The file 'swhelper_1213153.exe' is not marked for installation. And the installation fails.

    I used a program called "Microsoft Install Cleanup"  basically it gives a list of programs (I assume from the registry). 
    When the program is installed correctly, it shows like this:
    Adobe Shockwave Player 12.1 [12.1.4.154]
    but if it shows like this:
    Adobe Shockwave player 12
    then there was something wrong.  Also it didn't list it in Programs and Features.
    in the MS Install Cleanup, I highlighted it and clicked "remove"  Be very careful what you uninstall. this could mess up your computer badly.  I'd read up on this program.
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  • How do I correct an error message 2753 The file 'acrosup64.dll' is not marked for installation?

    I received this error message and cannot find a solution. does anyone have any suggestions?

    Try downloading the offline installer from http://get.adobe.com/reader/enterprise/

  • Adobe Flash Player 10 ActiveX -- Error 2753. The File 'InstallAX.exe' is not marked for installation

    Adobe Flash GPO Deploy error “InstallAx.exe” Flash won’t uninstall
    correctly from a GPO deployment
    Error message from EventViewer: Product: Adobe Flash Player 10
    ActiveX -- Error 2753.The File 'InstallAX.exe' is not marked for
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    I am running Windows 7 and I am trying to uninstall Adobe Flash
    Player 10 ActiveX yet I can't find it on the list of Add/Remove
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    also followed instructions for removing the registry keys of the
    following website
    http://faultbucket.ca/2010/12/adobe-flash-gpo-deploy-error-installax-exe and still nothing.
    I am stuck and I don't know how to remove Adobe Flash Player 10
    ActiveX from my computer. Can anyone help me Much Appreciated!

    We had this same problem recently and the faultbucket link pointed me in the right direction however the registry entries were different for us.
    Most of our computers were fine but some had problems with Flash Plugins and some with Activex and some both.
    The  best way to fix a computer or set of computers is to first uninstall  all Flash and then note all remaining Flash entries in  HKEY_CLASSES_ROOT\Installer\Products.
    These entries can vary based on what versions got corrupted on your systems.
    This  ended up being the fix for us for both Flash Plugin and ActiveX  version. We tested it and had great success as a .reg file and are now  deploying it via GPO.
    (We had 4 defunct registry entries for Flash plugin and 3 for Activex)
    Windows Registry Editor Version 5.00
    [-HKEY_CLASSES_ROOT\Installer\Products\371245C90F69D5349AC564C8AA7CE50A]
    [-HKEY_CLASSES_ROOT\Installer\Products\6205276E056AC94498B76D7B5AEE0A85]
    [-HKEY_CLASSES_ROOT\Installer\Products\6F8CE5C1F5C5F12458EB19B9D5C0DAC4]
    [-HKEY_CLASSES_ROOT\Installer\Products\FB0D7F53BA803E244A30FA7927CA12A6]
    [-HKEY_CLASSES_ROOT\Installer\Products\30D9D84132D5F4D45B0DAB06034CD5FC]
    [-HKEY_CLASSES_ROOT\Installer\Products\C460100B160DEAB4091314A638D85563]
    [-HKEY_CLASSES_ROOT\Installer\Products\4E867BFF724E3554CB631AF1E5269AD4]
    (if you copy and paste this fix remove the spaces near the end of the line added by these forums for some reason)
    Reply if this solution or a similar one works for you.

  • Error 2753. The File 'Dist_acrotray.exe' is not marked for installation

    Hello,
    I have been trying for days to figure out this problem with updating Adobe Acrobat X Pro. Whenever I try to update the software, via under help, or click the update icon in the system tray, I then proceed to download the update but get the Error 2753. The File 'Dist_acrotray.exe' is not marked for installation.
    I have tried repairing the software through control panel, and I have also reinstalled Acrobat as well. PLEASE HELP!
    Thanks,
    Mike
    Computer Specs: Win7 Ultimate 64-bit

    Hi mobl11,
    You might want to refer the KB Doc : http://helpx.adobe.com/acrobat/kb/error-internal-error-2753-dist.html

  • BlueTooth Update Error (Internal Error 2753, F84988_btins.dll)

    Hello All,
    Hope someone may be able to sort this one out for me; my efforts so far have been useless
    I am using a ThinkPad R60e (model # 0657-3LG), running Win-XP-Home Premium - SP3, with BlueTooth built-in; it worked fine until a few days ago, when I allowed ThinkPad SystemUpdate to attempt to update its driver (Bluetooth with Enhanced Data Rate Software) to its most current version (5.5.0.6400).
    For the first time in its over two years life, SystemUpdate STALLED during the update (never done that for ANY piece of software, application or driver!).
    I had to "brutally" abort it (after several hours of wait), and tried again: same result.
    I downloaded the update from Lenovo's Web site, and tried to run it manually (not under the SystemUpdate services): again, it stalled eventually.
    Assuming an incomplete update was performed, I entered the Windows Control Panel, and went through an UNinstall of the software (to clean the area), closed the Bluetooth radio, and done a reboot.
    Further to which, I restarted the Bluetooth radio, cancelled the Windows' "detected new hardware" pop-up, and tried to install the driver anew (from the file I previously downloaded); complete failure, with a pop-up stating "Internal Error 2753, F84988_btins.dll".
    Repeated attempts, produced the same result; this time, the software no longer appears however under the Windows' Control Panel's "Add/ Remove Programs" (incomplete install ...)
    Under the Device Manager, I was able to bring the device back to life by "rolling-back" the driver (although the "back" shows now version 5.5.0.6500", which is the current one), but there are no icons (either in the SysTray or on the Desktop) through which I can access "My Bluetooth Places".
    In view of the above, and as I should like to restore Bluetooth functionality:
    1. Any ideas what the said error means, and how it should be handled?
    2. Any way to COMPLETELY clean any trace of Bluetooth installation, to enable me start PERFECTLY clean with a new install?
    3. Assuming that MAYBE the installer conflicts with some other software that runs in the background, can the R60e be started in Safe Mode, and -- if so -- can the Installer run in this mode? (alternatively, what is the minimum configuration that allows the ThinkPad to start and enable the Installer to run?)
    4. Any other productive suggestions will be most welcome.
    Thanks in advance for your help,
                       Rougena

    Hi Rougena,
    I am sorry I think I am the only one reply you.
    And even I do not anwser your question, I post because I have the same problem either.
    My situation is similar that the bluetooth driver never update through Thinkvantage system update.
    So I run the manual one to update it.
    The wrror info showed my screen is a bit different from yours.
    Mine is "internal error 2229, launchcondition" 
    I have search around the internet, but no anwser either.
    That's why it lead me to your post.>_<
    What useful info I got so far?
    From Broadcom website, they said if the bluetooth works well, then dont need to update to the lastest one.
    However, mine didnt work well, when I connect to my logitech bluetooth keyboard, it always has problem to paired.
    I hope the IT person in IBM/Lenono will notice this problem and resolove it soon.
    Colin

  • HT1925 Can't update iTunes because of error message "iTunes.msi is not a valid installation package for the produce iTunes".  How can I fix this?

    I can't update iTunes because of error message "iTunes.msi is not a valid installation package for the product iTunes". How can this be resolved.  I am using a PC with Windows XP

    If you can, uninstall and reinstall itunes..... Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    Hope this helps.

  • When I try and download app updates via wi-fi to my Ipad I get an error message "Your account is not valid for use in the Australian Store. You must switch to the US store before purchasing."  I am in the US how do I switch?

    When I try and download app updates via wi-fi to my Ipad I get an error message "Your account is not valid for use in the Australian store. Your must switch t the US store before purchasing. I am currently in the US on wi-fi. How do I switch

    Change App Store
    1. Tap "Settings"
    2. Tap "iTunes & App Stores"
    3. Tap on your Apple ID
    4.Tap "View Apple ID"
    5. Enter your user name and password.
    6. Tap "Country/Region."
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    8. Select the country/region where you are located.
    9. Tap "Done".
    Note: If the change doesn't take effect, sign out of account and sign in again.

  • Error 2753 regutils.dll

    My Java stopped working. I tried to reinstall from the web and manually. Nothing, I uninstalled tried reinstalling Nothing. I used Javara to uninstall everything and tried to reinstall (after rebooting each time) now the only thing I get is the error 2753 regutils.dll.

    Gentltom wrote:
    My Java stopped working. I tried to reinstall from the web and manually. Nothing, I uninstalled tried reinstalling Nothing. I used Javara to uninstall everything and tried to reinstall (after rebooting each time) now the only thing I get is the error 2753 regutils.dll.The forum and this site supports users who program using the java language. It is not a 3rd party support site nor a computer support site.
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    2. Something is wrong with your computer. Get it fixed or do it yourself. For the last part you might start by cleaning the registry. However if you do not know exactly how to do that, you can destroy you computer so you would be back to the first part - get it fixed.

  • HT1338 Not able to down load itunes updates, error message: corrupt file could not be saved

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  • DRM-79819: Encryption error: Config file encryption is not valid for this m

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    Edited by: 680314 on Jan 19, 2013 11:52 AM

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