Reader 11.0.4.63 freezes after click (not responding)

Hi,
Windows 7 x64, Reader 11.0.4.63.
When I open a PDF (or even when I just open reader) it freezes when I click the mouse or try to scroll the document.
I've tried uninstalling and reinstalling.
I've tried turning off protected mode (found a registry entry from these forums), neither works.
It doesn't seem to be able to load whatever content is supposed to be in the right grey bar?
Any suggestions very gratefully received.
Screenshot as below:

First of all, try updating to the latest Reader 11.0.05 from here

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