Reader 7 commenting turns off with save

Acrobat 9 extended. Having set commenting enabled for the reader (v7 & 9), the recipient can create comments and save them. On reopening the document containing the comments the comments are there but the commenting rights have now disappeared and no further comments can be added.
What have I forgotten to enable? It worked OK in Pro 8.
Thanks

Sounds like there is a hardware problem - likely with the battery.
Make an appointment at an Apple Store if there is one nearby to confirm.

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Yes, but I have to do this every time I want to watch something with either of those programs. I'm sure the old version automatically overcame this problem. At the moment I have to keep moving the mouse or touching the keyboard every few minutes.

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Sounds like there is a hardware problem - likely with the battery.
Make an appointment at an Apple Store if there is one nearby to confirm.

Hello my iphone turn off with full battery and it dont want to turn back on any help

Hello my iphone turn off with full battery and it dont want to turn back on any

Try here.
iOS: Not responding or does not turn on
Your orange font is very hard on the eyes.

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http://support.apple.com/kb/TS1367
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Reader 7 commenting turns off with save

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