Reader 8 crashes and closes after searching a document
On all of our Windows Server 2008 terminal servers we have an issue that when a user successfully searches the document for a string of text using the 'Find' textbox Adobe crashes. If the seach fails to find the string then it does nto crash.
Has anyone else encountered a similar issue?
Many thanks,
PS: Currently running Adobe Reader 8.1.3 (issue with UNC roaming profiles means we can't upgrade to 9.1...)
Just to add to my first post...
Using ProcMon it seems that AcroRd32.exe is trying to access the following file but the file is not present:
E:\Local\%username%\AppData\Local\Adobe\Acrobat\8.0\Cache\Search80\8c8e0c9c9819a8abfc04706 523185b9f.idx
Note: E:\Local is the location of our redirected user profiles - akin to C:\Users
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I just installed OS-X 10.7 and my Dock keeps crashing and relaunching every second or so.
I have tried the following things but they didn't help.
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~/Library/Preferences/com.apple.dock.db
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Process: Dock [2860]
Path: /System/Library/CoreServices/Dock.app/Contents/MacOS/Dock
Identifier: com.apple.dock
Version: 1.8 (1040.36)
Build Info: Dock-1040036000000000~2
Code Type: X86-64 (Native)
Parent Process: launchd [215]
Date/Time: 2012-05-27 16:39:23.744 +0200
OS Version: Mac OS X 10.7.4 (11E53)
Report Version: 9
Crashed Thread: 4 Dispatch queue: LPAppManager scanning queue
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
objc[2860]: garbage collection is OFF
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '-[__NSCFDictionary boolValue]: unrecognized selector sent to instance 0x7f848207fc70'
*** First throw call stack:
0 CoreFoundation 0x0000000105c8ff56 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x0000000105b04d5e objc_exception_throw + 43
2 CoreFoundation 0x0000000105d1c1be -[NSObject doesNotRecognizeSelector:] + 190
3 CoreFoundation 0x0000000105c7ce23 ___forwarding___ + 371
4 CoreFoundation 0x0000000105c7cc38 _CF_forwarding_prep_0 + 232
5 Dock 0x000000010444bbe9 Dock + 199657
6 Dock 0x000000010444b948 Dock + 198984
7 Dock 0x000000010458fdf5 Dock + 1527285
8 Dock 0x000000010444b204 Dock + 197124
9 Dock 0x000000010444b159 Dock + 196953
10 Dock 0x000000010444ac79 Dock + 195705
11 Dock 0x000000010459374a Dock + 1541962
12 libdispatch.dylib 0x00000001078f9a86 _dispatch_call_block_and_release + 18
13 libdispatch.dylib 0x00000001078fb087 _dispatch_async_f_redirect_invoke + 112
14 libdispatch.dylib 0x00000001078fa965 _dispatch_worker_thread2 + 255
15 libsystem_c.dylib 0x00000001079c73da _pthread_wqthread + 316
16 libsystem_c.dylib 0x00000001079c8b85 start_wqthread + 13
abort() called
terminate called throwing an exception
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x0000000107b1167a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x0000000107b10d71 mach_msg + 73
2 com.apple.CoreFoundation 0x0000000105c1c50c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x0000000105c24c74 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x0000000105c24486 CFRunLoopRunSpecific + 230
5 com.apple.dock 0x000000010450c990 0x10441b000 + 989584
6 com.apple.dock 0x00000001044c6914 0x10441b000 + 702740
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x0000000107b137e6 kevent + 10
1 libdispatch.dylib 0x00000001078fb78a _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00000001078fa31a _dispatch_mgr_thread + 54
Thread 2:: Dispatch queue: LPStorage Database Queue
0 libsystem_kernel.dylib 0x0000000107b135b6 fsync + 10
1 libsqlite3.dylib 0x000000010591de38 unixSync + 72
2 libsqlite3.dylib 0x000000010592b991 syncJournal + 705
3 libsqlite3.dylib 0x000000010591ca1e sqlite3PagerCommitPhaseOne + 1262
4 libsqlite3.dylib 0x000000010590811e sqlite3BtreeCommitPhaseOne + 478
5 libsqlite3.dylib 0x0000000105907735 vdbeCommit + 981
6 libsqlite3.dylib 0x00000001058ca55a sqlite3VdbeHalt + 4442
7 libsqlite3.dylib 0x00000001058fda08 sqlite3VdbeExec + 58200
8 libsqlite3.dylib 0x00000001058eea5b sqlite3_step + 1883
9 libsqlite3.dylib 0x00000001058b1fb5 sqlite3_exec + 533
10 com.apple.dock 0x0000000104443530 0x10441b000 + 165168
11 libdispatch.dylib 0x00000001078f9a86 _dispatch_call_block_and_release + 18
12 libdispatch.dylib 0x00000001078fb2d6 _dispatch_queue_drain + 264
13 libdispatch.dylib 0x00000001078fb132 _dispatch_queue_invoke + 54
14 libdispatch.dylib 0x00000001078fa92c _dispatch_worker_thread2 + 198
15 libsystem_c.dylib 0x00000001079c73da _pthread_wqthread + 316
16 libsystem_c.dylib 0x00000001079c8b85 start_wqthread + 13
Thread 3:: Dispatch queue: LPApp information gathering
0 libsystem_kernel.dylib 0x0000000107b1167a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x0000000107b10d71 mach_msg + 73
2 com.apple.CoreServices.OSServices 0x00000001083f5aac ISGetIconContainerInfo_rpc + 189
3 com.apple.CoreServices.OSServices 0x00000001083f0644 CLocalRefToSharedStorageEntry::GetIconContainerInfo(IconContainerInfo*) + 60
4 com.apple.CoreServices.OSServices 0x00000001083ac328 CIconStorageEntry::Load(CIconFamilyLoader*, unsigned int) + 520
5 com.apple.CoreServices.OSServices 0x00000001083f029a CLocalRefToSharedStorageEntry::Load(CIconFamilyLoader*, unsigned int) + 138
6 com.apple.CoreServices.OSServices 0x00000001083efc8a CIconStorageEntry::GetData(int) + 144
7 com.apple.CoreServices.OSServices 0x00000001083efab4 CIconStorageEntry::GetDataInfo(int, unsigned int, _ISStorageDataInfo*) + 56
8 com.apple.CoreServices.OSServices 0x00000001083f2146 _ISGetStorageDataInfo + 57
9 com.apple.HIServices 0x00000001073eb10f _ZL27_ISStorageRefDataInfoGetterPvihP11_ISIconInfo + 29
10 com.apple.HIServices 0x00000001073e84af ___ISGetBestCGImageForIndexedStorageData_block_invoke_1 + 101
11 com.apple.CoreServices.OSServices 0x0000000108434742 _ISEnumerateIconIndexByPresidenceWithBlock + 262
12 com.apple.HIServices 0x00000001073eada1 _ISGetBestCGImageForIndexedStorageData + 641
13 com.apple.HIServices 0x00000001073e9786 _ISGetCGImageRefForISImageRef + 1055
14 com.apple.HIServices 0x00000001073ea7c0 PlotISImageRefInContext + 1327
15 com.apple.HIServices 0x00000001073eca43 PlotIconRefInContext + 350
16 com.apple.dock 0x000000010444e6e2 0x10441b000 + 210658
17 com.apple.dock 0x0000000104433a5d 0x10441b000 + 100957
18 com.apple.dock 0x000000010444e5e0 0x10441b000 + 210400
19 com.apple.dock 0x000000010444e509 0x10441b000 + 210185
20 libdispatch.dylib 0x00000001078f9a86 _dispatch_call_block_and_release + 18
21 libdispatch.dylib 0x00000001078fb2d6 _dispatch_queue_drain + 264
22 libdispatch.dylib 0x00000001078fb132 _dispatch_queue_invoke + 54
23 libdispatch.dylib 0x00000001078fa92c _dispatch_worker_thread2 + 198
24 libsystem_c.dylib 0x00000001079c73da _pthread_wqthread + 316
25 libsystem_c.dylib 0x00000001079c8b85 start_wqthread + 13
Thread 4 Crashed:: Dispatch queue: LPAppManager scanning queue
0 libsystem_kernel.dylib 0x0000000107b12ce2 __pthread_kill + 10
1 libsystem_c.dylib 0x00000001079c77d2 pthread_kill + 95
2 libsystem_c.dylib 0x00000001079b8a7a abort + 143
3 libc++abi.dylib 0x0000000107bac7bc abort_message + 214
4 libc++abi.dylib 0x0000000107ba9fcf default_terminate() + 28
5 libobjc.A.dylib 0x0000000105b051b9 _objc_terminate + 94
6 libc++abi.dylib 0x0000000107baa001 safe_handler_caller(void (*)()) + 11
7 libc++abi.dylib 0x0000000107baa05c std::terminate() + 16
8 libc++abi.dylib 0x0000000107bab152 __cxa_throw + 114
9 libobjc.A.dylib 0x0000000105b04e7a objc_exception_throw + 327
10 com.apple.CoreFoundation 0x0000000105d1c1be -[NSObject doesNotRecognizeSelector:] + 190
11 com.apple.CoreFoundation 0x0000000105c7ce23 ___forwarding___ + 371
12 com.apple.CoreFoundation 0x0000000105c7cc38 _CF_forwarding_prep_0 + 232
13 com.apple.dock 0x000000010444bbe9 0x10441b000 + 199657
14 com.apple.dock 0x000000010444b948 0x10441b000 + 198984
15 com.apple.dock 0x000000010458fdf5 0x10441b000 + 1527285
16 com.apple.dock 0x000000010444b204 0x10441b000 + 197124
17 com.apple.dock 0x000000010444b159 0x10441b000 + 196953
18 com.apple.dock 0x000000010444ac79 0x10441b000 + 195705
19 com.apple.dock 0x000000010459374a 0x10441b000 + 1541962
20 libdispatch.dylib 0x00000001078f9a86 _dispatch_call_block_and_release + 18
21 libdispatch.dylib 0x00000001078fb087 _dispatch_async_f_redirect_invoke + 112
22 libdispatch.dylib 0x00000001078fa965 _dispatch_worker_thread2 + 255
23 libsystem_c.dylib 0x00000001079c73da _pthread_wqthread + 316
24 libsystem_c.dylib 0x00000001079c8b85 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x0000000107b1176a clock_sleep_trap + 10
1 com.apple.dock 0x0000000104436d27 0x10441b000 + 113959
2 libsystem_c.dylib 0x00000001079c58bf _pthread_start + 335
3 libsystem_c.dylib 0x00000001079c8b75 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x0000000107b13192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00000001079c7594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00000001079c8b85 start_wqthread + 13
Thread 7:
0 libsystem_kernel.dylib 0x0000000107b13192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00000001079c7594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00000001079c8b85 start_wqthread + 13
Thread 4 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x000000010d007828 rdx: 0x0000000000000000
rdi: 0x000000000000cf07 rsi: 0x0000000000000006 rbp: 0x000000010d007850 rsp: 0x000000010d007828
r8: 0x0000000107a5bfb8 r9: 0x000000010d0072b8 r10: 0x0000000107b12d0a r11: 0xffffff80002da8d0
r12: 0x0000000105d6ec58 r13: 0x0000000000000008 r14: 0x000000010d009000 r15: 0x000000010d0079a0
rip: 0x0000000107b12ce2 rfl: 0x0000000000000206 cr2: 0x0000000107a0d1dd
Logical CPU: 0
Binary Images:
0x10441b000 - 0x10465eff7 com.apple.dock (1.8 - 1040.36) <10E1205F-FB2F-305B-964C-4CCEA03F5767> /System/Library/CoreServices/Dock.app/Contents/MacOS/Dock
0x1046ea000 - 0x104753fff com.apple.coreui (1.2.2 - 165.10) <F427BF39-3E01-3DC6-A63D-BFC50FE6C72E> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x104799000 - 0x104a82ff7 com.apple.security (7.0 - 55148.1) <E9C46204-1336-3D90-BC67-5162FC7079D2> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x104ba1000 - 0x104bc9fff com.apple.PerformanceAnalysis (1.11 - 11) <8D4C6382-DD92-37A2-BCFC-E89951320848> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x104be6000 - 0x104bedfff com.apple.Uninstall (1.0 - 114) <9339A2B6-EC0E-3DBB-94C1-858D6619F8F2> /System/Library/PrivateFrameworks/Uninstall.framework/Versions/A/Uninstall
0x104bf6000 - 0x104c03fff com.apple.CrashReporterSupport (10.7.4 - 352) <9C16B49C-CF02-38F9-A7CD-969C140D3961> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x104c12000 - 0x104d2bfff com.apple.DesktopServices (1.6.3 - 1.6.3) <20812ECE-CACC-3D44-8108-025EF6B45C14> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x104d8a000 - 0x1050a3fff com.apple.Foundation (6.7.2 - 833.25) <22AAC369-B63C-3C55-8AC6-C3ECBA44DA7B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x105289000 - 0x105289fff com.apple.CoreServices (53 - 53) <043C8026-8EDD-3241-B090-F589E24062EF> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x10528d000 - 0x10528dfff com.apple.Carbon (153 - 153) <16EA5662-5C2C-3267-B419-66669AE536D7> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x105297000 - 0x105302ff7 com.apple.framework.IOKit (2.0 - ???) <6C604894-7F61-3130-8499-20791D14577F> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x105332000 - 0x10537eff7 com.apple.SystemConfiguration (1.11.3 - 1.11) <0A7F1982-B4EA-3424-A0C7-FE46C6224F03> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x1053af000 - 0x1053dcfe7 libSystem.B.dylib (159.1.0 - compatibility 1.0.0) <DA79E5BA-BBA3-3768-AAD8-B34BA877EF03> /usr/lib/libSystem.B.dylib
0x1053eb000 - 0x105448ff7 com.apple.QuickLookFramework (3.2 - 500.16) <46017A4B-9E2B-329C-A8D9-2C11DE6C1A47> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x105482000 - 0x1055dbfff com.apple.audio.toolbox.AudioToolbox (1.7.2 - 1.7.2) <0AD8197C-1BA9-30CD-98F1-4CA2C6559BA8> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x10565a000 - 0x1057f9ff7 com.apple.QuartzCore (1.7 - 270.4) <97E20A5F-652B-3E85-8C46-DCB777248ECD> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x1058a7000 - 0x1059aefe7 libsqlite3.dylib (9.6.0 - compatibility 9.0.0) <EE02BB01-64C9-304D-9719-A35F5CD6D04C> /usr/lib/libsqlite3.dylib
0x1059c3000 - 0x1059c9fff com.apple.DiskArbitration (2.4.1 - 2.4.1) <CEA34337-63DE-302E-81AA-10D717E1F699> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x1059da000 - 0x1059e5ff7 com.apple.aps.framework (2.1 - 2.1) <D0C49BA6-A5FB-3DBD-AFCC-7B6F056A57A7> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
0x1059f4000 - 0x105a06ff7 libbsm.0.dylib (??? - ???) <349BB16F-75FA-363F-8D98-7A9C3FA90A0D> /usr/lib/libbsm.0.dylib
0x105a11000 - 0x105a12fff libDiagnosticMessagesClient.dylib (??? - ???) <3DCF577B-F126-302B-BCE2-4DB9A95B8598> /usr/lib/libDiagnosticMessagesClient.dylib
0x105a18000 - 0x105a8bfff libstdc++.6.dylib (52.0.0 - compatibility 7.0.0) <6BDD43E4-A4B1-379E-9ED5-8C713653DFF2> /usr/lib/libstdc++.6.dylib
0x105aee000 - 0x105bd2e5f libobjc.A.dylib (228.0.0 - compatibility 1.0.0) <871E688B-CF57-3BC7-80D6-F6476DFF109B> /usr/lib/libobjc.A.dylib
0x105bec000 - 0x105dc0ff7 com.apple.CoreFoundation (6.7.2 - 635.21) <62A3402E-A4E7-391F-AD20-1EF20236CE1B> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x105f11000 - 0x105f11fff com.apple.ApplicationServices (41 - 41) <89B6AD5B-5C75-3E83-8C2B-AA7F4C55E400> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x105f15000 - 0x105f25ff7 com.apple.opengl (1.7.7 - 1.7.7) <0CA11278-746C-353A-923B-BCC0047190C3> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x105f2f000 - 0x105f58fff com.apple.CoreVideo (1.7 - 70.3) <9A9D4058-9935-3B0A-B1A6-27EB78D02249> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x105f75000 - 0x106077fff libxml2.2.dylib (10.3.0 - compatibility 10.0.0) <AFBB22B7-07AE-3F2E-B88C-70BEEBFB8A86> /usr/lib/libxml2.2.dylib
0x1060a5000 - 0x1060a5fff com.apple.Accelerate (1.7 - Accelerate 1.7) <82DDF6F5-FBC3-323D-B71D-CF7ABC5CF568> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x1060a8000 - 0x1060aefff IOSurface (??? - ???) <77C6757B-D357-3E34-9424-48F962B5CC9C> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
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0x10877a000 - 0x108781fff com.apple.NetFS (4.0 - 4.0) <433EEE54-E383-3505-9154-45B909FD3AF0> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
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0x1087c5000 - 0x1087d3fff com.apple.NetAuth (3.2 - 3.2) <F0D60E34-37A9-308D-B44E-E3450906173A> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
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0x108a0a000 - 0x108a0bfff liblangid.dylib (??? - ???) <CACBE3C3-2F7B-3EED-B50E-EDB73F473B77> /usr/lib/liblangid.dylib
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0x108a69000 - 0x108a80fff com.apple.CFOpenDirectory (10.7 - 146) <BBB7C97E-7B46-3286-9128-32B5D16B5CBE> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
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0x108ada000 - 0x108b03fff libJPEG.dylib (??? - ???) <64D079F9-256A-323B-A837-84628B172F21> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x108b0f000 - 0x108b67fff libTIFF.dylib (??? - ???) <A0FF68DE-2935-30E7-B61C-4D9D70E14AD0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x108b7c000 - 0x108b9cfff libPng.dylib (??? - ???) <F4D84592-C450-3076-88E9-8E6517C7EF33> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
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0x109c5f000 - 0x109c83fff com.apple.Kerberos (1.0 - 1) <1F826BCE-DA8F-381D-9C4C-A36AA0EA1CB9> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
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0x109e24000 - 0x109ea9ff7 com.apple.Heimdal (2.2 - 2.0) <FF0BD9A4-6FB0-31E3-ABFB-563FBBEC45FC> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
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0x109ee2000 - 0x109eedfff com.apple.CommonAuth (2.2 - 2.0) <77E6F0D0-85B6-30B5-B99C-F57104DD2EBA> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
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0x109f8c000 - 0x10a453fff FaceCoreLight (1.4.7 - compatibility 1.0.0) <BDD0E1DE-CF33-3AF8-B33B-4D1574CCC19D> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
0x10a87a000 - 0x10a8f0fff com.apple.CoreSymbolication (2.2 - 73.2) <126415E3-3A35-315B-B4B7-507CDBED0D58> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x10a937000 - 0x10a999ff7 com.apple.Symbolication (1.3 - 91) <0945ACAF-AA0A-3D01-9960-72B51722EC1F> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x10a9de000 - 0x10aa18fe7 com.apple.DebugSymbols (2.1 - 87) <ED2B177C-4146-3715-91DF-D99A8ED5449A> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x10aa33000 - 0x10aa37ff7 com.apple.CommonPanels (1.2.5 - 94) <37C6540B-F8D1-355A-806C-F93D8FB522AB> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x10aa3f000 - 0x10aa42fff com.apple.help (1.3.2 - 42) <BF14DE49-F7E8-336F-81FB-BBDF2DB3AC09> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x10aa4b000 - 0x10ad77ff7 com.apple.HIToolbox (1.9 - ???) <B7D2A06B-7BE5-3355-BF7D-8139100B9B97> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x10aebe000 - 0x10aed4ff7 com.apple.ImageCapture (7.0.1 - 7.0.1) <BF4EC1CC-C998-3529-A69F-765774C66A6F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x10aeee000 - 0x10af93fff com.apple.ink.framework (1.4 - 110) <F93B76B3-E57C-3805-B20D-03717A3F91DD> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x10afca000 - 0x10afe7ff7 com.apple.openscripting (1.3.3 - ???) <BDCCCBA9-F440-30BD-8378-FAB5AF685A5D> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x10affb000 - 0x10affdff7 com.apple.print.framework.Print (7.4 - 247.3) <626C58D5-2841-3329-8C32-9F4A8353F3E7> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x10b003000 - 0x10b006ff7 com.apple.securityhi (4.0 - 1) <D0ABB03B-CEF9-39E0-A139-AA9484DBBC07> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x10b011000 - 0x10b01cff7 com.apple.speech.recognition.framework (4.0.21 - 4.0.21) <6540EAF2-E3BF-3D2E-B4C1-F106180D6F20> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x10b02c000 - 0x10b052fff com.apple.framework.familycontrols (3.0 - 300) <93828BC1-3D83-3A93-99A5-F0E7951AFC6C> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x10b070000 - 0x10b087fff com.apple.MultitouchSupport.framework (231.4 - 231.4) <10A978D1-8781-33F0-BE45-60C9171F7278> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x10b09d000 - 0x10b105ff7 com.apple.audio.CoreAudio (4.0.2 - 4.0.2) <C6703B2E-62F2-37C4-A4DE-28AF9C81CB44> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x10b133000 - 0x10b133fff com.apple.vecLib (3.7 - vecLib 3.7) <9A58105C-B36E-35B5-812C-4ED693F2618F> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x10b13d000 - 0x10b1dffff com.apple.securityfoundation (5.0 - 55116) <A9311EF6-B7F7-3DA5-84E8-21BC9B2C3C69> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x10b233000 - 0x10b23aff7 com.apple.CommerceCore (1.0 - 17) <3894FE48-EDCE-30E9-9796-E2F959D92704> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x10b48e000 - 0x10b4b9ff7 com.apple.CoreServicesInternal (113.17 - 113.17) <B1DF81C3-9C23-3BAE-9DE8-21EAFEEB97B8> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/CoreServicesIn ternal
0x10b51b000 - 0x10b528fff libCSync.A.dylib (600.0.0 - compatibility 64.0.0) <528BAA66-C38C-3093-84B5-92A7832CE7BC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x10b532000 - 0x10b576ff7 libRIP.A.dylib (600.0.0 - compatibility 64.0.0) <22B2A10A-34B5-3787-88C9-B2722FE79504> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x10c9f0000 - 0x10c9f4fff libCGXType.A.dylib (600.0.0 - compatibility 64.0.0) <2B1215A0-1B43-39C3-B4F4-392D71D08FFA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x7fff6401b000 - 0x7fff6404fbaf dyld (195.6 - ???) <C58DAD8A-4B00-3676-8637-93D6FDE73147> /usr/lib/dyld
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 6
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 7086
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=99.2M resident=98.0M(99%) swapped_out_or_unallocated=1228K(1%)
Writable regions: Total=67.4M written=33.2M(49%) resident=36.5M(54%) swapped_out=0K(0%) unallocated=30.9M(46%)
REGION TYPE VIRTUAL
=========== =======
(null) (reserved) 4K reserved VM address space (unallocated)
CG backing stores 8K
CG raster data 64K
CG shared images 128K
CoreAnimation 4472K
CoreGraphics 16K
CoreServices 1224K
MALLOC 50.4M
MALLOC guard page 48K
Memory tag=243 4K
Memory tag=246 3200K
SQLite page cache 96K
STACK GUARD 56.0M
Stack 11.6M
VM_ALLOCATE 452K
__CI_BITMAP 80K
__DATA 9.8M
__LINKEDIT 17.3M
__TEXT 81.9M
__UNICODE 544K
mapped file 17.6M
shared memory 4488K
=========== =======
TOTAL 259.1M
TOTAL, minus reserved VM space 259.1M
Any help would be appreciated.
Pepijn.Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up a guest account” (without the quotes) in the search box.
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem(s)?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault in Mac OS X 10.7 or later, then you can’t enable the Guest account. The Guest login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
*Note: If FileVault is enabled under Mac OS X 10.7 or later, you can’t boot in safe mode.
Test while in safe mode. Same problem(s)?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2. -
Ever since installing the latest iTunes 10.4 update, I've been having trouble playing purchsased videos. When I try to play them, they open in an unseen new window and after a couple of seconds of audio, iTunes crashes and has to close. There isn't something wrong with the videos as they play fine on my iPod and I have played most of them before, but they just won't play in iTunes suddenly.
Can anyone help?Try the following user tip:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows
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