Reader 9.0, 9.1, 9.1.2 blue screening when opening multiple PW protected files
I have a user, using MSOffice 2k3, who get a blue screen when opening multiple password protected files thru Outlook. The error suggests to update the BIOS, which has been done. This occurrs in all 3 versions of Reader 9. It specifically occurrs AFTER he inputs the password in the PW box. It does not matter which file he opens 1st. Any assistance would be appreciated.
mburdikoff
No, you are wrong (Gene & Mike). First, the forms, at least my forms, have NOT been edited since being created in designer. They were created and saved directly to flash. Second, this issue has been posted on the acrobat forum as well as the life cycle designer forum and both thread were ended with adobe expert posts saying it was an adobe reader issue and to post here.
I have experimented more with this issue and it seems to be a 'trusted identity' issue within reader, but I have not wholely figured it out yet. My forms work on Reader, 7, 8, and 9. They work on all versions of 7 and 8 regardless of what the form was optimized for (my forms were optimized for 9 and higher). The only trouble is on 9.0. I have found that when updating on client machines, reader gives a prompt (sometimes) that says reader has found a set of trusted identities from a previous version, would you like to use these identies or create a new set of identities. If you choose to keep the existing trusted identies set, the form works, even when upgraded to reader 9.0
Not trying to be argumentative (Mike and Gene) but the 'experts' bail on this issue by telling people it's a reader problem and to post here.
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I have come across some odd behaviour with Adobe Reader 11.0.05. In particular, the following issues seem to have surfaced since upgrading to 11.x from 9.x.
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I have come across some odd behaviour with Adobe Reader 11.0.05. In particular, the following issues seem to have surfaced since upgrading to 11.x from 9.x.
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We've deployed 11.0.05 across a few thousand 32-bit Windows 7 PCs and it's a little concerning that PDFs won't always open. At this stage it is very random, maybe 1 out of 5 times it won't show the GUI but launch the process. Our only workaround is to advise users to kill all AcroRd32.exe processes and try again.
Our packaged 11.0.05 was created as follows:
AIP created from 11.0 msi > AIP patched with 11.0.04 msp (Q) > AIP patched with 11.0.05 msp (OOC). Transform was created using Adobe Customization Wizard 11.
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MarkOk, I just went to start up Reader 8.0, it failed with no event on screen. Event viewer gave me no report under Application. Under System I found a slewof these...
Thoughts?? Thank you,
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Event Type: Error
Event Source: Disk
Event Category: None
Event ID: 7
Date: 3/17/2010
Time: 10:39:54 AM
User: N/A
Computer: MARKCOMPUTER
Description:
The device, \Device\Harddisk0\D, has a bad block.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 03 00 68 00 01 00 b6 00 ..h...¶.
0008: 00 00 00 00 07 00 04 c0 .......À
0010: 00 01 00 00 9c 00 00 c0 ....œ..À
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 be fc 09 00 00 00 00 .¾ü.....
0028: 1d 02 30 00 00 00 00 00 ..0.....
0030: ff ff ff ff 01 00 00 00 ÿÿÿÿ....
0038: 40 00 00 84 02 00 00 00 @..„....
0040: 00 20 0a 12 40 03 20 40 . ..@. @
0048: 00 00 00 00 0a 00 00 00 ........
0050: 00 00 00 00 70 06 87 83 ....p.‡ƒ
0058: 00 00 00 00 c8 eb 6c 83 ....Èëlƒ
0060: 02 00 00 00 5f fe 04 00 ...._þ..
0068: 28 00 00 04 fe 5f 00 00 (...þ_..
0070: 08 00 00 00 00 00 00 00 ........
0078: f0 00 03 00 00 00 00 0b ð.......
0080: 00 00 00 00 00 00 00 00 ........
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