Reader 9 Changing Enabled Form?

We use a Reader-enabled form created in Acrobat 8.0 Pro that users (Reader 7.0 +) complete, save and e-mail to us.  Since various users have upgraded to Reader 9, they are unable to type in form fields.  Other than the upgrade, nothing else appears to have changed.  Does the form need to be re-created in Acrobat 9.0 Pro?

No, it appears they are running Reader 9.1.  The form was created last August and users have been completing and saving up until just recently.  Unfortunately, my information about end users is second-hand from one of our field people.  I have tried it with others and anyone with Reader 9.1 cannot even click in a field.
I can't seem to find anything about forms suddenly not working.

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