Reader 9 - "Print" and "Open with Adobe Reader..." options are missing from the right-click menus.

Since upgrading from Reader 8 to Reader 9, Windows XP users are no longer able to right-click 1 or more PDF files from Windows Explorer and choose either "Print" or "Open with Adobe Reader...". Those options are no longer listed in the right-click menu. We have experienced this on several computers. I downgraded a PC to Reader 8, and these options re-appeared, then disappeared again when I upgraded back to Reader 9.

Could you tell me which version of Reader 9 you are installing?
Please give the exact version it is showing you from Help | About Adobe Reader.

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I have loaded and reloaded Reader 9. I cannot open a pfd document.      I can save it to desk top then open it via a drop down box that has a "open with Adobe Reader 9". How can I avoid having to do this?

Hello Michael,
Thank you for your response. My operating system is XP. When I try to open a pfd document I just get a series of letters and symbols in a dialog box. The top of the box says "select the encoding that makes your document readable". I can choose Windows, MS-Dos, or other (there is a long list to choose from). None seem to make a difference. If I save the document to my desk top I can right click on it and choose an option "Open with AdobeReader 9" and it opens fine.
Thank you,
Rick
New Edge Technologies
6525 Peninsula Dr.
Traverse City, MI 49686
231.620.2521
231.941.1284 (fax)
[email protected]
Date: Wed, 8 Jul 2009 06:22:51 -0600
From: [email protected]
To: [email protected]
Subject: I have loaded and reloaded Reader 9. I cannot open a pfd document.      I can save it to desk top then open it via a drop down box that has a "open with Adobe Reader 9". How can I avoid having to do this?
Hello:
What operating system does your computer use? What happens when you attempt to open a PDF document rather than saving it first? Please include any/all error messages. Also, have you tried opening documents from other locations or just one in particular?
Thanks,
     Michael
>

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How did my stored files get converted from 'open with Adobe READER' to 'open with Adobe ACROBAT'? How can I get them re-set to open with 'Adobe Reader'?
Please reply to my e-mail: [email protected]

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Reader 9 - "Print" and "Open with Adobe Reader..." options are missing from the right-click menus.

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