Reader asked for an upgrade to ver. 10.1.7. I tried this and got error code 1310. Troubleshooting
suggested I uninstall Adobe Reader 10.1.7, and then install the new version. I uninstalled ver. 10.1.7....but got error code 1310 again when trying to install the current version of Reader. I have Windows 7. Now I have no Adobe Reader, as I can't seem to get past this error code. What is the solution to install Reader back on my computer? Naturally, ver. 10.1.7 was working flawlessly.
I rebooted the computer...then went to: http://get.adobe.com/reader/enterprise/ ...and that resolved my issue! I now have tghe latest version of Adobe Reader.
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I have downloaded both the 4.5G Adobe Creative Suite 6 package and the 1MB .exe unloader but when I try to open them I keep getting a "problem has occurred while extracting some files," message. That is followed by a "problem has occurred while extracting the archive" message. The error code received is "Exception EAccessViolation in module DesignWebPremium_CS6_LS16(1).exe at 0001B836" This is followed a series of addresses. The extractor will not work when running as administrator either. I do not know what to do. I am using a Windows 8.1 PC, any help?
Hi otterbell
Download the setup from below location and use it to install the products..
http://prodesigntools.com/adobe-cs6-direct-download-links.html
Use the Important instructions on the page to start your download, Use your Serial key to activate them.
~Mandy -
IPhoto asks for an upgrade of Aperture and otherwise won't open
After upgrade to Maverick, iPhoto asks for an upgrade of Aperture (which I don't have and never had), and otherwise won't open. If I click "ok", the Applications store opens and asks me to BUY Aperture (69,99 EUR).
There must be a bug in iPhoto 11 after the upgrade to Maverick..?I can only guess at a couple of solutions:
#1
1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your
User/Home/Library/ Preferences folder.
2 - delete iPhoto's cache file, Cache.db, that is located in your
User/Home/Library/Caches/com.apple.iPhoto folder (Snow Leopard and Earlier).
or with Lion and Mt. Lion delete the contents the User/Library/Containers/com.apple.iPhoto/
Data/Library/Caches/com.apple.iPhoto folder.
3 - reboot, launch iPhoto and try again.
NOTE: In Lion and Mountain Lion the Home/Library folder is now invisible. To make it permanently visible enter the following in the Terminal application window: chflags nohidden ~/Library and press the Return key - 10.7: Un-hide the User Library folder.
If you're running Mavericks, 10.9, go to your Home folder and use the View ➙ Show View Options menu to bring the this window:
where you can check the Show Library Folder checkbox.
#2
1 - launch iPhoto with the Command+Option keys held down and rebuild the library.
2 - Run Option #4, Rebuild Database, followed by Option #1 if needed. -
iTunes suggested to upgrade iOS for my iPodtouch but couldn't upgrade and asks to restore the iPod. But it doesn't restore also and gives error (1). Pl help.
ERROR (1)
- Place the iPod in DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Try on another computer
- Try another cable
- Also, confirm your security software and settings are allowing communication between your device and update servers.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
HT3577 iPhone 3G, can't download facebook app it's asking for ios5 upgrade, what should I do?
iPhone 3G, can't download facebook app it's asking for ios5 upgrade, what should I do?
I've got it working on mine by downloading the old facebook app version 4.0.1 from the following link. In iTunes, go to file menu, select add file to library and add the downloaded ipa file and facebook will appear in the apps screen. next sync will then put facebook on your iphone 3G.
http://runamux.net/search/view/mobile/PPMyzIYl/Facebook_v401.ipa.html -
I have bought an iMAC second hand but when updates to purchased (not by me) Apps I cannot download the updates as it is asking for the original owners password. How can I amend this or could I delete the Apps and download new ones in place under my email
If the machine was upgraded to Lion 10.7.x by the original owner then you bought an illegal license of Lion and also of any other applications that the seller said came pre-installed, this assumes the seller did not include original install media. In that case you need to contact the seller for the original install DVDs that came with the machine re-install up to Snow Leopard 10.6.8 and then purchase Mountain Lion ($20) and the applications you want or need. If the seller cannot come up with the original install discs then you can buy them from a nominal cost from AppleCare..
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I am attempting to use my new adobe photoshop elements 12. I asked for a serial number per instructions, typed in the serial number and am being told it's not valid- please help
First make sure you are using the correct code for the serial number. To locate the serial number:
http://helpx.adobe.com/x-productkb/global/find-serial-number.html
http://helpx.adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-faq.html
https://redeem.licenses.adobe.com/getserial
If you still have a problem you can contact Adobe Support using chat and they might be able to assist you.
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC ) -
My iphone4's battery went dead and when I put it on charge it asked for itunes. I dont have my macbook at the moment and I am worried I may loose content. Any suggestions how I can get into my phone?
Copy the iTunes folder from the disk to the Mac, and the iPhone backup to the right place on the Mac (Google for "iphone backup location"). Then when you restore you can reload the last backup.
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Student account for Adobe CC - downloaded and worked but only for TRIAL - now asks for license - how do I access the programs? I was given a redemption code (apparently redeemed already). How do I get the licensing code?
Ask whom/wherever you got the redemption code from for one that has not already been used.
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Please help! I am trying to change my Apple Id that used to be my mother to Mine- Every time i have it changed and i go and try and do an update it continues to ask for her old password. I really need help with this!
Phil0124 wrote:
Apps downloaded with an Apple ID are forever tied to that Apple ID and will always require it to update.
The only way around this is to delete the apps that require the other Apple ID and download them again with yours.
Or simply log out of iTunes & App stores then log in with updated AppleID. -
I updated my 3gs and it wiped all my apps, now when trying to rebuy the apps it is asking for a postcode(i live in ireland where there are none)and it also will not accept my payment card type.any help greatly appreciated
I cannot find this 300GB "Backup" in the Finder, only in the Storage info when I check "About This Mac".
You are probably using Time Machine to backup your MacBook Pro, right? Then the additional 300 GB could be local Time Machine snapshots. Time Machine will write the hourly backups to the free space on your hard disk, if the backup drive is temporarily not connected. You do not see these local backups in the Finder, and MacOS will delete them, when you make a regular backup to Time Machine, or when you need the space for other data.
See Pondini's page for more explanation: What are Local Snapshots? http://pondini.org/TM/FAQ.html
I have restarted my computer, but the information remains the same. How do I reclaim the use of the 300GB? Why is it showing up as "Backups" when it used to indicate "Photos"? Are my photos safe on the external drive?
You have tested the library on the external drive, and so your photos are save there.
The local TimeMachine snapshot probably now contains a backup of the moved library. Try, if connecting your Time Machine drive will reduce the size of your local Time Machine snapshots. -
I cannot install adobe flash onto my mac, whenever the installation box appears it asks for a password! I have entered my apple ID password and any other password I use, but still no joy! Any advice?
Exactly where are you getting your Flash from? It is quite free from the maker, no password needed.
http://get.adobe.com/flashplayer/
However, if you fell for a trap and were lured into a fake site to rob you of your Apple ID credentials, I suggest you change your passwords immediately. -
Connecting my Sony BD player to my MacBook Pro wireless network. It sees the network but it then asks for a WPA security key. Where do I find this key?
Hi Michael,
It sounds like your router's authentication is set to WPA and thus where the key is established. Does your MacBook Pro connect to a wireless router? If so, that's where you'd need to get the key from via a web-based control panel for the router or if it's an AEBS via AirPort Utility. -
I am trying to install Lightroom and I am OK until it asks for a serial number. I purchased Lightroom from B&H and the have entered the seal number on the the B&H invoice. Nothing happens, not all the entry boxes are filled with the serial number that was provided by B&H. I looked for a serial number on and in the box it came in, nada. Need a bit of help here, what can I do?
RJ@Try to connect on Live chat one more time.
Still not connected , better to contact Adobe Phone Support
Click on Phone option and check once :
Contact Customer Care -
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