Reader Crash with DRM Offline Lease
Our client is having a problem when opening PDF files secured with LC Rights Management. This problem only happens in older versions of Reader and we've been able to reproduce it in Reader 8.0 and 9.0.0. There is no problem in 9.5 and X.
After entering credentials and authenticating, Reader renders the PDF. But after about 5 seconds, an error message pops up which reads: "Adobe Reader 9.0 has encountered a problem and needs to close....."
This is reproduced as follows. When you first open a new file and Reader prompts you for your credentials and then asks if you want to be able to view secure documents offline. This is obviously for the offline lease. If you respond “No” then the file opens fine and there’s no error. If you respond “Yes” then Reader crashes and pops up the error message. Then each time you reopen the file, you don't get the option for offline documents but Reader crashes after a few seconds.
Files are being rights managed using ADEP.
Is this a known problem and is there any workaround other than upgrading to a later version of Reader?
Hi Mark,
It is highly recommended that you always use the updated versions of Adobe Reader i.e. 9.5.2 or 10.1.4 which have all the bug fixes and addess various security related issues.
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Hi
since last wednesday my MBP has started to freeze and then crash with bluescreen, glitches and so on...
Most of the time doesnt not restart with any command as is overheating as well.
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Looking forward
Hardware Information:
MacBook Pro (15-inch, Early 2011)
MacBook Pro - model: MacBookPro8,2
1 2 GHz Intel Core i7 CPU: 4 cores
8 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 512 MB
AMD Radeon HD 6490M - VRAM: 256 MB
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 0:13:20
Disk Information:
Hitachi HTS545050B9A302 disk0 : (500,11 GB)
EFI (disk0s1) <not mounted>: 209,7 MB
Macintosh HD (disk0s2) /: 499,25 GB (455,18 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information:
Microsoft Microsoft Notebook Receiver v2.0
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[System] com.genieoinnovation.macextension.client.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] com.torch.update.agent.plist 3rd-Party support link
Launch Agents:
[System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[System] com.genieoinnovation.macextension.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
User Login Items:
iTunesHelper
Macs Fan Control
gfxCardStatus
BetterSnapTool
Internet Plug-ins:
SharePointBrowserPlugin: Version: 14.0.0 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
3rd Party Preference Panes:
None
Bad Fonts:
None
Old Applications:
None
Time Machine:
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 464.96 GB Disk used: 41.04 GB
Destinations:
Backup di Time Machine [Local] (Last used)
Total size: 297.77 GB
Total number of backups: 3
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Last backup: 2014-02-08 20:21:58 +0000
Size of backup disk: Adequate
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3% WindowServer
1% EtreCheck
0% MacsFanControl
0% SystemUIServer
Top Processes by Memory:
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106 MB com.apple.IconServicesAgent
66 MB mds_stores
57 MB Finder
57 MB WindowServer
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1.25 GB Active RAM
395 MB Inactive RAM
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257 MB Page-ins
0 B Page-outsHi, sorry but my mac is early 2011 not 2010...
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MacBook Pro - model: MacBookPro8,2
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8 GB RAM
Video Information:
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AMD Radeon HD 6490M - VRAM
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And this last kernel:
Anonymous UUID:
3068FDF2-8835-F87B-3AC0-A00C76A699D9
Sun Feb 9 14:53:24 2014
panic(cpu 2 caller 0xffffff80280dc19e): Kernel trap at 0xffffff7fa9efefc1, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0xffffff8148564428, CR3: 0x000000002ac24000, CR4: 0x00000000000606e0
RAX: 0x0000000080000000, RBX: 0x000000000000150a, RCX: 0xffffff815c72bcc0, RDX: 0x000000000000150a
RSP: 0xffffff815c72bc10, RBP: 0xffffff815c72bc30, RSI: 0xffffff814855f000, RDI: 0xffffff803c4b5c00
R8: 0xffffff815c72bcc0, R9: 0xffffff810aa84ce8, R10: 0xffffff815c72b900, R11: 0x0000000000000000
R12: 0x000000000000000f, R13: 0xffffff803b447e00, R14: 0xffffff814855f000, R15: 0xffffff803c4b5c00
RFL: 0x0000000000010206, RIP: 0xffffff7fa9efefc1, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffff8148564428, Error code: 0x0000000000000002, Fault CPU: 0x2
Backtrace (CPU 2), Frame : Return Address
0xffffff815c72b8a0 : 0xffffff8028022f69
0xffffff815c72b920 : 0xffffff80280dc19e
0xffffff815c72baf0 : 0xffffff80280f3606
0xffffff815c72bb10 : 0xffffff7fa9efefc1
0xffffff815c72bc30 : 0xffffff7fa9ef835e
0xffffff815c72bc90 : 0xffffff7fa9f0bab6
0xffffff815c72bcb0 : 0xffffff7fa9ebc148
0xffffff815c72bd10 : 0xffffff7fa9ebc189
0xffffff815c72bd30 : 0xffffff7fa9e5b4b1
0xffffff815c72bd60 : 0xffffff7fa9e62a57
0xffffff815c72bd80 : 0xffffff7fa9e6730d
0xffffff815c72bdf0 : 0xffffff7fa9e5f094
0xffffff815c72be10 : 0xffffff7fa9e5d62c
0xffffff815c72be50 : 0xffffff7fa9e5d4b4
0xffffff815c72be90 : 0xffffff7fa9e5c67c
0xffffff815c72beb0 : 0xffffff7fa9e7af5a
0xffffff815c72bef0 : 0xffffff80284ada80
0xffffff815c72bf30 : 0xffffff80284ac522
0xffffff815c72bf80 : 0xffffff80284ac5f7
0xffffff815c72bfb0 : 0xffffff80280d6aa7
Kernel Extensions in backtrace:
com.apple.iokit.IOAcceleratorFamily(98.7.1)[024BF8EC-2925-3C4B-ADBB-CFE36F7D41C5 ]@0xffffff7fa9e53000->0xffffff7fa9eabfff
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7fa86ba000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7fa8ed7000
com.apple.AMDRadeonX3000(1.1.4)[4333F950-8969-31AB-93E2-DF7D2DE76A9F]@0xffffff7f a9eb8000->0xffffff7faa258fff
dependency: com.apple.iokit.IOAcceleratorFamily(98.7.1)[024BF8EC-2925-3C4B-ADBB-CFE36F7D41C 5]@0xffffff7fa9e53000
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7fa86ba000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7fa8ed7000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13B42
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide:
0x0000000027e00000
Kernel text base: 0xffffff8028000000
System model name: MacBookPro8,2 (Mac-94245A3940C91C80)
System uptime in nanoseconds: 19122777411521
last loaded kext at 7525516373620: com.apple.filesystems.smbfs
2.0.0 (addr 0xffffff7faa5db000, size 335872)
last unloaded kext at 4160298711302: com.apple.driver.AppleUSBCDC
4.2.1b2 (addr 0xffffff7faa5c9000, size 16384)
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2.0.0
com.apple.filesystems.msdosfs
1.9
com.apple.driver.AppleHWSensor
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com.apple.driver.AudioAUUC
1.60
com.apple.driver.AGPM
100.14.11
com.apple.filesystems.autofs
3.0
com.apple.driver.AppleMikeyHIDDriver
124
com.apple.driver.AppleHDA
2.5.3fc1
com.apple.iokit.IOBluetoothSerialManager
4.2.0f6
com.apple.driver.AppleUpstreamUserClient
3.5.13
com.apple.iokit.IOUserEthernet
1.0.0d1
com.apple.driver.AppleIntelHD3000Graphics
8.1.8
com.apple.driver.AppleMikeyDriver
2.5.3fc1
com.apple.kext.AMDFramebuffer
1.1.4
com.apple.driver.AppleSMCLMU
2.0.4d1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport
4.2.0f6
com.apple.driver.AppleSMCPDRC
1.0.0
com.apple.Dont_Steal_Mac_OS_X
7.0.0
com.apple.driver.AppleHWAccess
1
com.apple.driver.SMCMotionSensor
3.0.4d1
com.apple.driver.AppleIntelSNBGraphicsFB
8.1.8
com.apple.driver.AppleMuxControl
3.4.12
com.apple.driver.ACPI_SMC_PlatformPlugin
1.0.0
com.apple.driver.AppleMCCSControl
1.1.12
com.apple.driver.AppleLPC
1.7.0
com.apple.AMDRadeonX3000
1.1.4
com.apple.kext.AMD6000Controller
1.1.4
com.apple.driver.AppleThunderboltIP
1.0.10
com.apple.driver.AppleUSBTCButtons
240.2
com.apple.driver.AppleUSBTCKeyboard
240.2
com.apple.driver.AppleIRController
325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless
1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib
1.0.0d1
com.apple.BootCache
35
com.apple.iokit.SCSITaskUserClient
3.6.0
com.apple.driver.XsanFilter
404
com.apple.iokit.IOAHCIBlockStorage
2.4.0
com.apple.driver.AppleUSBHub
650.4.4
com.apple.driver.AppleSDXC
1.4.0
com.apple.iokit.AppleBCM5701Ethernet
3.6.9b9
com.apple.driver.AirPort.Brcm4331
700.20.22
com.apple.driver.AppleFWOHCI
4.9.9
com.apple.driver.AppleAHCIPort
2.9.5
com.apple.driver.AppleUSBEHCI
650.4.1
com.apple.driver.AppleSmartBatteryManager
161.0.0
com.apple.driver.AppleACPIButtons
2.0
com.apple.driver.AppleRTC
2.0
com.apple.driver.AppleHPET
1.8
com.apple.driver.AppleSMBIOS
2.0
com.apple.driver.AppleACPIEC
2.0
com.apple.driver.AppleAPIC
1.7
com.apple.driver.AppleIntelCPUPowerManagementClient
216.0.0
com.apple.nke.applicationfirewall
153
com.apple.security.quarantine
3
com.apple.driver.AppleIntelCPUPowerManagement
216.0.0
com.apple.iokit.IOSCSIBlockCommandsDevice
3.6.0
com.apple.iokit.IOUSBMassStorageClass
3.6.0
com.apple.kext.triggers
1.0
com.apple.driver.DspFuncLib
2.5.3fc1
com.apple.vecLib.kext
1.0.0
com.apple.iokit.IOAudioFamily
1.9.4fc11
com.apple.kext.OSvKernDSPLib
1.14
com.apple.iokit.IOSerialFamily
10.0.7
com.apple.iokit.IOSurface
91
com.apple.iokit.IOBluetoothFamily
4.2.0f6
com.apple.iokit.IOBluetoothHostControllerUSBTransport
4.2.0f6
com.apple.driver.AppleHDAController
2.5.3fc1
com.apple.iokit.IOHDAFamily
2.5.3fc1
com.apple.driver.AppleBacklightExpert
1.0.4
com.apple.iokit.IONDRVSupport
2.3.6
com.apple.driver.AppleGraphicsControl
3.4.12
com.apple.driver.IOPlatformPluginLegacy
1.0.0
com.apple.driver.AppleSMBusController
1.0.11d1
com.apple.iokit.IOFireWireIP
2.2.5
com.apple.driver.AppleSMBusPCI
1.0.12d1
com.apple.driver.IOPlatformPluginFamily
5.5.1d27
com.apple.driver.AppleSMC
3.1.6d1
com.apple.iokit.IOAcceleratorFamily
98.7.1
com.apple.kext.AMDSupport
1.1.4
com.apple.AppleGraphicsDeviceControl
3.4.12
com.apple.iokit.IOGraphicsFamily
2.3.6
com.apple.driver.AppleThunderboltDPInAdapter
2.5.0
com.apple.driver.AppleThunderboltDPAdapterFamily
2.5.0
com.apple.driver.AppleThunderboltPCIDownAdapter
1.4.0
com.apple.driver.AppleUSBMultitouch
240.6
com.apple.iokit.IOUSBHIDDriver
650.4.4
com.apple.driver.AppleUSBMergeNub
650.4.0
com.apple.driver.AppleUSBComposite
650.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice
3.6.0
com.apple.iokit.IOBDStorageFamily
1.7
com.apple.iokit.IODVDStorageFamily
1.7.1
com.apple.iokit.IOCDStorageFamily
1.7.1
com.apple.iokit.IOAHCISerialATAPI
2.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily
3.6.0
com.apple.driver.AppleThunderboltNHI
1.9.2
com.apple.iokit.IOThunderboltFamily
2.8.5
com.apple.iokit.IOUSBUserClient
650.4.4
com.apple.iokit.IOEthernetAVBController
1.0.3b3
com.apple.driver.mDNSOffloadUserClient
1.0.1b4
com.apple.iokit.IO80211Family
600.34
com.apple.iokit.IONetworkingFamily
3.2
com.apple.iokit.IOFireWireFamily
4.5.5
com.apple.iokit.IOAHCIFamily
2.6.0
com.apple.iokit.IOUSBFamily
650.4.4
com.apple.driver.AppleEFINVRAM
2.0
com.apple.driver.AppleEFIRuntime
2.0
com.apple.iokit.IOHIDFamily
2.0.0
com.apple.iokit.IOSMBusFamily
1.1
com.apple.security.sandbox
278.10
com.apple.kext.AppleMatch
1.0.0d1
com.apple.security.TMSafetyNet
7
com.apple.driver.AppleKeyStore
2
com.apple.driver.DiskImages
371.1
com.apple.iokit.IOStorageFamily
1.9
com.apple.iokit.IOReportFamily
21
com.apple.driver.AppleFDEKeyStore
28.30
com.apple.driver.AppleACPIPlatform
2.0
com.apple.iokit.IOPCIFamily
2.8
com.apple.iokit.IOACPIFamily
1.4
com.apple.kec.corecrypto
1.0
com.apple.kec.pthread
1
System Profile:
Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2 GHz, 8 GB, SMC 1.69f4
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
Graphics: AMD Radeon HD 6490M, AMD Radeon HD 6490M, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393955353432382D3034302E4130314C4620
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393955353432382D3034302E4130314C4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: Hitachi HTS545050B9A302, 500,11 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Microsoft Notebook Receiver v2.0
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Hub
USB Device: Cruzer Blade
USB Device: IR Receiver
Thunderbolt Bus: MacBook Pro, Apple Inc., 22.1 -
Crashing with Kernel Panics for no apparent reason - HELP!!
Hello - new to this forum, and I hope someone can help me resolve a problem I've been recently having with my PowerMac G5.
It all started when I installed some an additional 2GB of RAM (bought from Crucial, which is always very good and reliable) to add to my existing 2GB of Apple RAM, and soon afterwards, found the Mac crashing with the 'grey veil of death' happening quite a lot.
I ran Memtest several times, which showed n problem with the RAM, but I removed it anyway, to see if it was that which was causing it, and the Mac still keeps crashing with either a grey veil of death, or just a total freezeup, requiring a hard-reboot.
I have tried everything - removing all attached devices, resetting the PRAM, pressing the little reset button on the logic board, removing the battery and unplugging the Mac for a day, swapping the Apple RAM (which has always been fine) into different slots.... nothing seems to work.
At the weekend, the Mac wouldn't even boot up, and kept turning itself off during startup after in the grey screen with the Apple logo and spinning radar-wheel.
I got it to boot up OK from an external firewire drive I have, but Disk Utility said it couldn't fix the drive and Diskwarrior also said it was irreparable.
I did manage to get Techtool to repair it though, which took about 9 hours but it did successfully rebuild the volume structure and the Mac would then boot up fine and all seemed ok, but it still crashes randomly and for no apparent reason.
I never did put the new RAM back into the machine so it's all as it was before all this trouble started, and I have no devices attached to the Mac anymore, except the original Apple keyboard and mouse (which I don't normally use, but my wireless one doesn't let me start up from an external drive or reset PRAM or anything...).
I'm going mad trying to figure out what is wrong with this thing, and I have just read how to get a crash-report (although it means nothing to me), so am posting it here.. I hope that's OK....
If anyone has any suggestions, please let me know!
Thanks
Matt
Process: qmasterd [163]
Path: /usr/sbin/qmasterd
Identifier: qmasterd
Version: ??? (???)
Code Type: PPC (Native)
Parent Process: qmasterd [145]
Date/Time: 2009-10-20 19:58:44.746 +0100
OS Version: Mac OS X 10.5.8 (9L30)
Report Version: 6
Anonymous UUID: EBB4E270-A250-4F35-8B65-F8098BD63AFB
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000001, 0x0000000095583e0c
Crashed Thread: 0
Application Specific Information:
* single-threaded process forked *
Thread 0 Crashed:
0 com.apple.CoreFoundation 0x95583e0c __CFRunLoopFindMode + 328
1 com.apple.CoreFoundation 0x95585d88 CFRunLoopAddSource + 276
2 com.apple.CFNetwork 0x9546c600 _CFTypeScheduleOnMultipleRunLoops + 508
3 com.apple.CFNetwork 0x9548b7a8 ScheduleSources(_CFArray const*, __CFArray const*) + 60
4 com.apple.CFNetwork 0x95479e08 CFNetServiceRegisterWithOptions + 880
5 com.apple.Foundation 0x90e2a2e0 -[NSNetService publishWithOptions:] + 240
6 com.apple.Foundation 0x90e40e1c -[NSSocketPortNameServer registerPort:name:nameServerPortNumber:] + 532
7 com.apple.swamp.SwampCore 0x000c84d8 -[CDOHostInfoFactory publish:] + 172
8 com.apple.swamp.SwampCore 0x000c82ac +[CDOHostInfoFactory sharedInstance] + 156
9 qmasterd 0x0000a5ec 0x1000 + 38380
10 qmasterd 0x0000e3f8 0x1000 + 54264
11 qmasterd 0x000099ec 0x1000 + 35308
12 dyld 0x8fe01044 dyldstart + 56
Thread 1:
0 libSystem.B.dylib 0x964d4d74 select$DARWIN_EXTSN + 12
1 com.apple.CoreFoundation 0x95593808 __CFSocketManager + 764
Thread 0 crashed with PPC Thread State 32:
srr0: 0x95583e0c srr1: 0x0002f030 dar: 0xe5615c10 dsisr: 0x40000000
r0: 0x95583e04 r1: 0xbfffe880 r2: 0x00000000 r3: 0x0000000f
r4: 0x00000003 r5: 0x00000028 r6: 0x0000002c r7: 0x00000903
r8: 0x00000000 r9: 0x00000000 r10: 0xa094547c r11: 0xa0ab868c
r12: 0x964711f0 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000008 r19: 0x003121a8
r20: 0xbffff748 r21: 0x003121b0 r22: 0x00000000 r23: 0xbfffea88
r24: 0x003124c0 r25: 0x00000001 r26: 0xa0208354 r27: 0x00308290
r28: 0xa0953ccc r29: 0x00312450 r30: 0x00000000 r31: 0x95583ccc
cr: 0x28000224 xer: 0x20000000 lr: 0x95583e04 ctr: 0x964711f0
vrsave: 0x00000000
Binary Images:
0x1000 - 0x64aeb +qmasterd ??? (???) /usr/sbin/qmasterd
0xba000 - 0x126ffb com.apple.swamp.SwampCore 1.2.1 (1.2.1) /Library/Frameworks/Qmaster.framework/Versions/A/Frameworks/SwampCore.framework /Versions/A/SwampCore
0x174000 - 0x2326a3 com.apple.AECore 1.2.1 (1.2.1) /Library/Frameworks/AECore.framework/Versions/A/AECore
0x8fe00000 - 0x8fe30c23 dyld 97.1 (???) <89a0055b0e7ea2db881b73c6e63bc774> /usr/lib/dyld
0x90003000 - 0x90034fff com.apple.coreui 1.2 (62) /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x90035000 - 0x9007cfff com.apple.NavigationServices 3.5.2 (163) <cb063c95a55ba12994a64c7e47f5706a> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x9007d000 - 0x9007dffa com.apple.CoreServices 32 (32) <42b6dda539f7411606187335d9eae0c5> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x9007e000 - 0x90087fff com.apple.DiskArbitration 2.2.1 (2.2.1) <a389b4c2badce39540f24402f7df35e7> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x90088000 - 0x90088ffb com.apple.installserver.framework 1.0 (8) /System/Library/PrivateFrameworks/InstallServer.framework/Versions/A/InstallSer ver
0x9029d000 - 0x9031ffff com.apple.print.framework.PrintCore 5.5.4 (245.6) <9e01c05323b526bfc4d8f28940c373c2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x9046f000 - 0x90476fff com.apple.CommonPanels 1.2.4 (85) <0d1256175c5512c911ede094d767acfe> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x904dd000 - 0x90c53fff com.apple.AppKit 6.5.9 (949.54) <687f1742c249d7c9268e2eb57713cef6> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x90c54000 - 0x90c60ff3 com.apple.audio.SoundManager 3.9.2 (3.9.2) <79588842bcaf6c747a95b2120304397a> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x90c61000 - 0x90c7bffb com.apple.CoreVideo 1.6.0 (20.0) <2bc359d0334aa51fcf0534320dee89e9> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x90c7c000 - 0x90c7cff8 com.apple.Cocoa 6.5 (???) <e9a4f1c636d00893db0494c4040176ba> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x90cb4000 - 0x90cdcfff libxslt.1.dylib ??? (???) <a628a1484428ce3c87c56cf663faeb54> /usr/lib/libxslt.1.dylib
0x90d09000 - 0x90f4fffb com.apple.Foundation 6.5.9 (677.26) <c30e4aea51bbae480d4550cd53abb441> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x90f50000 - 0x90f9ffff com.apple.Metadata 10.5.8 (398.26) <1a261534027b9d1518327d1fabe1182b> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x9100b000 - 0x9111fffa com.apple.vImage 3.0 (3.0) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x91156000 - 0x911b7fff com.apple.CoreText 2.0.4 (???) <72b950056b8bced5bacaad5e0712fcf8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x911b8000 - 0x911f1fff com.apple.SystemConfiguration 1.9.2 (1.9.2) <1a39075165bf7447fe8be1e93db49346> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x91242000 - 0x912a4ffb com.apple.htmlrendering 68 (1.1.3) <e852db1c007de975fae2f0c2769c88ef> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x912d3000 - 0x912dbfff libbsm.dylib ??? (???) <c1fca3cbe3b1c21e9b31bc89b920f34c> /usr/lib/libbsm.dylib
0x91f11000 - 0x91f2dffb libPng.dylib ??? (???) <82a7ac26fb2dd17c6c6159f1227d4de6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x91f8d000 - 0x9228fffb com.apple.CoreServices.CarbonCore 786.11 (786.14) <4da8e0984e333f8cea32a24ba4364e8c> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x92290000 - 0x92295ff6 libmathCommon.A.dylib ??? (???) /usr/lib/system/libmathCommon.A.dylib
0x92437000 - 0x92521fff libxml2.2.dylib ??? (???) <eb2970f2b786b495449127b4945dcee5> /usr/lib/libxml2.2.dylib
0x925f4000 - 0x925f7fff com.apple.help 1.1 (36) <7106d6e074a3b9835ebf1e6cc6c822ce> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x925f8000 - 0x925f8fff com.apple.audio.units.AudioUnit 1.5 (1.5) /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x925f9000 - 0x9264ffff libGLU.dylib ??? (???) <4307c8f9f09bca8afc78fa089c3f074e> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x92650000 - 0x92654ffe libGIF.dylib ??? (???) <755ca03546f380942649cb38cec37ba2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x92655000 - 0x92660ffb libgcc_s.1.dylib ??? (???) <ea47fd375407f162c76d14d64ba246cd> /usr/lib/libgcc_s.1.dylib
0x92661000 - 0x926fafc3 libvDSP.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x926fb000 - 0x92842ffb com.apple.audio.toolbox.AudioToolbox 1.5.2 (1.5.2) /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x92843000 - 0x92843fff com.apple.Accelerate 1.4.2 (Accelerate 1.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x92844000 - 0x92863fff com.apple.Accelerate.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x9288e000 - 0x9293efff edu.mit.Kerberos 6.0.13 (6.0.13) <c8137653dbdf02a3f508fe8d2d744748> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x9293f000 - 0x92c71ff7 com.apple.QuickTime 7.6.4 (1327.73) <2a47a570627b516ad5d7e2ee611c49fa> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x92c80000 - 0x92c83ffb com.apple.securityhi 3.0 (30817) <e50c0cac9048f8923b95797753d50b5c> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x92d7b000 - 0x92dbcffb libTIFF.dylib ??? (???) <da8860d4d8b2a54970a81fca35968366> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x92dbd000 - 0x92e8dfff com.apple.ColorSync 4.5.3 (4.5.3) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x92e8e000 - 0x92eadfff libresolv.9.dylib ??? (???) <d4538f370cadea5d74d3ac86c610e570> /usr/lib/libresolv.9.dylib
0x92eec000 - 0x92efaff3 com.apple.opengl 1.5.10 (1.5.10) <f90db7f5e4a5144afd040236f8343280> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x92efb000 - 0x92f17ffb com.apple.openscripting 1.2.8 (???) <eb961ce3c1b1e564c2eefe3682ee0555> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x9302c000 - 0x93391ffe com.apple.QuartzCore 1.5.8 (1.5.8) <173de39401d774ee555d15681ba13be1> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x93d21000 - 0x93dabfff libvMisc.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x93f93000 - 0x93fa6fff com.apple.LangAnalysis 1.6.5 (1.6.5) <2a661ad6e432dd62dd831e234904061f> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x93fa7000 - 0x943d5ffe libGLProgrammability.dylib ??? (???) <79e91a3ef8d13e2d1eaca2a38d5575bb> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x943dd000 - 0x94465ffb com.apple.audio.CoreAudio 3.1.2 (3.1.2) <6fc8a8cb43506b57b951da899a55d3b9> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x94470000 - 0x945bcffb com.apple.ImageIO.framework 2.0.6 (2.0.6) <c20e33d5ff7076c0855c874db7df320d> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x945bd000 - 0x945e8ff7 libauto.dylib ??? (???) <b3a3a4b0f09653bd6d58f1847922b533> /usr/lib/libauto.dylib
0x945ef000 - 0x94928ff7 com.apple.HIToolbox 1.5.6 (???) <a3b713a77c16da495c886463985f1e39> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x94970000 - 0x94a20fff com.apple.QD 3.11.56 (???) <3afac2b8eb501201f91672a32c4ecf99> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x94a8e000 - 0x94abbfff libGL.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x94c02000 - 0x94c51fff libGLImage.dylib ??? (???) <69eba6e64ea12c7392286db4f29d7a1d> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x94c52000 - 0x94cdafff com.apple.ink.framework 101.3 (86) <66a99ad6bc695390a66dd24789e23dcc> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x94cdb000 - 0x94ec4ffb com.apple.security 5.0.5 (36371) <cfd97bfeda0ff5301a635ba6b6e4f83a> /System/Library/Frameworks/Security.framework/Versions/A/Security
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0x94f23000 - 0x94f3affb com.apple.ImageCapture 5.0.2 (5.0.2) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x94f3b000 - 0x94f4effb com.apple.speech.synthesis.framework 3.7.1 (3.7.1) <dc8dac074f4d19175c5613b35aa529b3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x95051000 - 0x95071ff7 libJPEG.dylib ??? (???) <65edcc6af826566c94cfa1f19fd02291> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x9536b000 - 0x95372ffb com.apple.print.framework.Print 218.0.3 (220.2) <48f5dd2ce80e9f7c8e3be2acbca8584f> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x95403000 - 0x9546affb libstdc++.6.dylib ??? (???) <a4e9b10268b3ffac26d0296499b24e8e> /usr/lib/libstdc++.6.dylib
0x9546b000 - 0x9551effc com.apple.CFNetwork 438.14 (438.14) <6e213ab40eabfc276ca46a7c7cfad01a> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
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0x95736000 - 0x95738ffd libRadiance.dylib ??? (???) <34621dd441aab91846ed399a4801e9f8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
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0x95cbc000 - 0x95d9ffff libobjc.A.dylib ??? (???) <39035ba996e55c617e20595dcd89c063> /usr/lib/libobjc.A.dylib
0x95da0000 - 0x95e25fff libsqlite3.0.dylib ??? (???) <c7ac09d5d803e12b655e41a992ed10c0> /usr/lib/libsqlite3.0.dylib
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0x95efa000 - 0x95f21fff libcups.2.dylib ??? (???) <5cefcc0e9090a7587981a69a9b2ffc2a> /usr/lib/libcups.2.dylib
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0x95fb8000 - 0x962e1fe7 libLAPACK.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x9631b000 - 0x9631cfff libffi.dylib ??? (???) <11b77dbce4aa0f0b66d40014230abd1d> /usr/lib/libffi.dylib
0x963a2000 - 0x96439fff com.apple.LaunchServices 292 (292) <06cb373fd960fbc2b4a0201f55c7dd6d> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x9643a000 - 0x9646ffff com.apple.AE 402.3 (402.3) <6a6f752bba2d537eb8590e1cec01ac9a> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x96470000 - 0x96610ff3 libSystem.B.dylib ??? (???) <900415cd2c829b2de9a6cdcdaa6307e3> /usr/lib/libSystem.B.dylib
0x9664f000 - 0x9666efff com.apple.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x9666f000 - 0x9666ffff com.apple.Carbon 136 (136) <6a6a209ec9179368db7ead8382b8ee63> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x96670000 - 0x96688ffb com.apple.DictionaryServices 1.0.0 (1.0.0) <fe37191e732eeb66189185cd000a210b> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x96741000 - 0x967fbfff libcrypto.0.9.7.dylib ??? (???) <d0c8f3918053b8cb84c43e5fb40fa066> /usr/lib/libcrypto.0.9.7.dylib
0x967fc000 - 0x967fdff8 com.apple.ApplicationServices 34 (34) <6aa5ee485bb2e656531b3505932b845f> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x967fe000 - 0x968c6ffb com.apple.CoreData 100.2 (186.2) <be912ff41bd4506438a71d5665e89069> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x96aa6000 - 0x96ab4fff libz.1.dylib ??? (???) <1a70dd3594a8c5ad39d785af5da23237> /usr/lib/libz.1.dylib
0x96ab5000 - 0x96b44ffb com.apple.DesktopServices 1.4.8 (1.4.8) <efaf20fbcdf58c7da37ddbcf190bba75> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x96b45000 - 0x96c8dff3 libicucore.A.dylib ??? (???) <07d0cefd48d11d5d5b1817c198013f0b> /usr/lib/libicucore.A.dylib
0x96d75000 - 0x9732ffff libBLAS.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x97330000 - 0x973caff7 com.apple.ApplicationServices.ATS 3.7 (???) <58dd60fd70b041c0e226f973cdd09617> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x973cb000 - 0x973d6fff com.apple.speech.recognition.framework 3.7.24 (3.7.24) <ae3dc890a43a9269388301f6b59d3091> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0xfffec000 - 0xfffeffff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff8000 - 0xffff9703 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylibAh ha - yes, I've just found that out!
Here are the latest panic logs then....:
Tue Oct 20 19:58:40 2009
Unresolved kernel trap(cpu 1): 0x300 - Data access DAR=0x0000000005A37EF0 PC=0x00000000000841BC
Latest crash info for cpu 1:
Exception state (sv=0x3e51c500)
PC=0x000841BC; MSR=0x00009030; DAR=0x05A37EF0; DSISR=0x40000000; LR=0x00067374; R1=0x35707D40; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x0412DF80 0x00067374 0x000B110C 0x000B4278
backtrace terminated - frame not mapped or invalid: 0xBFFFC350
Proceeding back via exception chain:
Exception state (sv=0x3e51c500)
previously dumped as "Latest" state. skipping...
Exception state (sv=0x3e2a7a00)
PC=0x91F906B4; MSR=0x0200F030; DAR=0x01219334; DSISR=0x40000000; LR=0x91F90688; R1=0xBFFFC350; XCP=0x0000000C (0x300 - Data access)
BSD process name corresponding to current thread: DragThing Helper
Mac OS version:
9L30
Kernel version:
Darwin Kernel Version 9.8.0: Wed Jul 15 16:57:01 PDT 2009; root:xnu-1228.15.4~1/RELEASE_PPC
System model name: PowerMac7,3
System uptime in nanoseconds: 129319156249
unloaded kexts:
(none)
loaded kexts:
com.sophos.kext.sav 1.0.4 - last loaded 1502179652
at.obdev.nke.LittleSnitch 2.0.38
com.Logitech.Control Center.HID Driver 2.6.0
com.echofx.driver.USBVision_Seize 1.1.3
com.echofx.driver.USBVision_X 1.1.3
com.apple.filesystems.autofs 2.0.2
com.apple.driver.AppleTopazAudio 2.5.8f1
com.apple.driver.AppleTAS3004Audio 2.5.8f1
com.apple.driver.DiskImages 199
com.apple.driver.AppleTexasAudio 2.5.8f1
com.apple.driver.InternalModemSupport 2.4.0
com.apple.driver.AppleFCU 1.3.2b0
com.apple.driver.AudioIPCDriver 1.0.6
com.apple.GeForcePPC 5.4.8
com.apple.driver.AppleTexas2Audio 2.5.8f1
com.apple.driver.MotorolaSM56K 1.3.9
com.apple.driver.AppleFan 1.0.10f1
com.apple.driver.AppleK2Fan 1.0.10f1
com.apple.driver.AppleSCCSerial 1.3.2
com.apple.driver.AppleDACAAudio 2.5.8f1
com.apple.driver.AppleSlewClock 1.5.2d0
com.apple.driver.AppleADT746x 1.0.10f1
com.apple.driver.AppleHWSensor 1.9d0
com.apple.nvidia.nv30hal 5.4.8
com.apple.driver.AppleUSBOpticalMouse 3.2.0
com.apple.iokit.AppleGMACEthernet 1.5.9f1
com.apple.driver.AppleCPUVoltage 1.5.2d0
com.apple.iokit.IOFireWireIP 1.7.7
com.apple.driver.AppleVSP 2.2.2
com.apple.driver.AppleThermal 1.0.1f2
com.apple.driver.AppleSEP 1.3.0
com.apple.driver.AppleK2Driver 1.7.2f1
com.apple.driver.AppleHWClock 1.5.2d0
com.apple.driver.AppleADM103x 1.0.10f1
com.apple.driver.PowerMac72PlatformPlugin 3.4.0d0
com.apple.driver.AppleMaxim6690 1.9d0
com.apple.driver.AppleI2S 1.0.1f1
com.apple.driver.AppleAD741x 1.9d0
com.apple.driver.AppleLM7x 1.9d0
com.apple.driver.AppleFileSystemDriver 1.1.0
com.apple.driver.AppleUSBMergeNub 3.4.6
com.apple.driver.PioneerSuperDrive 2.0.9
com.apple.driver.XsanFilter 2.7.91
com.apple.iokit.SCSITaskUserClient 2.1.1
com.apple.iokit.IOATABlockStorage 2.0.6
com.apple.driver.AppleUSBHub 3.4.9
com.apple.iokit.IOATAPIProtocolTransport 1.5.3
com.apple.iokit.IOUSBUserClient 3.4.9
com.apple.driver.ApplePMU 2.5.6d2
com.apple.driver.AppleK2SATA 1.0.4f2
com.apple.driver.AppleGPIO 1.3.0d0
com.apple.driver.AppleVIA 1.5.1d1
com.apple.driver.MacIOGPIO 1.3.0d0
com.apple.driver.AppleK2SATARoot 1.0.5b1
com.apple.driver.AppleFWOHCI 3.9.7
com.apple.driver.AppleKauaiATA 1.2.1f4
com.apple.driver.AppleUSBEHCI 3.4.6
com.apple.driver.AppleCPUThermo 2.0.0a0
com.apple.driver.AppleMPIC 1.5.3
com.apple.driver.AppleI0
Sat Oct 17 15:12:50 2009
Unresolved kernel trap(cpu 1): 0x300 - Data access DAR=0x000000000C077B40 PC=0x0000000000035DB8
Latest crash info for cpu 1:
Exception state (sv=0x35b34280)
PC=0x00035DB8; MSR=0x00001030; DAR=0x0C077B40; DSISR=0x42000000; LR=0x00035D90; R1=0x3E2A2FB0; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x00000000 0x00036B7C 0x00030BCC 0x000AC898 0x00338CD8 0x00F557E4
0x00F591DC 0x00F4EB7C 0x00F51D1C 0x008125F8 0x008156D8 0x00819474 0x008183FC 0x008197A8
0x00813D10 0x0081EEB8 0x00825E30 0x0081EEB8 0x00823728 0x00823888 0x0011A888 0x000DFA3C
0x0010CE78 0x000E50DC 0x000E5DB8 0x0025706C 0x0010C658 0x002EE7D0 0x0008C9D4 0x0008CAA8
0x00065F64 0x00067CB8
backtrace continues...
Kernel loadable modules in backtrace (with dependencies):
com.apple.iokit.IOATABlockStorage(2.0.6)@0xf4c000->0xf5efff
dependency: com.apple.iokit.IOATAFamily(2.0.1)@0x944000
dependency: com.apple.iokit.IOStorageFamily(1.5.6)@0x80e000
com.apple.iokit.IOStorageFamily(1.5.6)@0x80e000->0x82efff
Proceeding back via exception chain:
Exception state (sv=0x35b34280)
previously dumped as "Latest" state. skipping...
Exception state (sv=0x3de56280)
PC=0x924711F8; MSR=0x4000D030; DAR=0x0845C1F4; DSISR=0x40000000; LR=0x96478120; R1=0xBFFF71A0; XCP=0x00000010 (0x400 - Inst access)
BSD process name corresponding to current thread: Safari
Mac OS version:
9L30
Kernel version:
Darwin Kernel Version 9.8.0: Wed Jul 15 16:57:01 PDT 2009; root:xnu-1228.15.4~1/RELEASE_PPC
System model name: PowerMac7,3
System uptime in nanoseconds: 92566509558837
unloaded kexts:
com.echofx.driver.USBVision_Information 1.1.3 - last unloaded 3019317555231
loaded kexts:
com.Logitech.Control Center.HID Driver 2.6.0 - last loaded 3017304882897
com.echofx.driver.USBVision_Information 1.1.3
com.echofx.driver.USBVision_AudioDevice 1.1.3
com.echofx.driver.USBVision_Seize 1.1.3
com.echofx.driver.USBVision_X 1.1.3
com.sophos.kext.sav 1.0.4
at.obdev.nke.LittleSnitch 2.0.38
com.apple.filesystems.autofs 2.0.2
com.apple.driver.AudioIPCDriver 1.0.6
com.apple.GeForcePPC 5.4.8
com.apple.driver.AppleUSBOpticalMouse 3.2.0
com.apple.driver.AppleUSBMergeNub 3.4.6
com.apple.driver.MotorolaSM56K 1.3.9
com.apple.driver.AppleTopazAudio 2.5.8f1
com.apple.driver.AppleTAS3004Audio 2.5.8f1
com.apple.driver.AppleFCU 1.3.2b0
com.apple.driver.AppleK2Fan 1.0.10f1
com.apple.driver.AppleSlewClock 1.5.2d0
com.apple.driver.AppleHWSensor 1.9d0
com.apple.nvidia.nv30hal 5.4.8
com.apple.driver.AppleCPUVoltage
The line which starts "BSD process name corresponding to current thread...." says something different in most of the panic logs, so it doesn't seem to be constantly mentioning one app or anything....
Does any of this make sense to anyone?!
Thanks
Matt -
CMS crash with core files and multiple report output generation
Happy new year to everyone,
Our BOXIR3.1SP6FP2 env has recently started behaving weirdly by triggering multiple output to users inbox and email notification out of scheduled reports. Also we have noticed the CMS crash with core file (almost 4GB) generation at the time of multiple report output.
Most of the times, CMC crashes and recycles itself. At few times, CMS services alone went shut down.
OS details: RHEL 5.5, 32 GB RAM, 8 core processor on each of the clustered node, Oracle 10GR2.4 CMS DB server, 11GR2.4 oracle reporting DB server and oracle 11.1.0.6 client.
2015/01/21 23:54:37.946|>=| | |28123|1534131088|{|||||||||||||||DBQueue::Read
2015/01/21 23:54:37.946|==| | |28123|1496185744|
|||||||||||||||(OracleStatement.cpp:156) Prepare: SQL: SELECT ObjectID,
Version, LastModifyTime, CRC, Properties FROM CMS_InfoObjects6 WHERE ObjectID
IN (1004050) ORDER BY ObjectID
2015/01/21 23:54:37.946|==| | |28123|1496185744| ||||||||||||||(OracleStatement.cpp:183) Prepared statement Execute
2015/01/21 23:54:37.965|==| | |28123|1496451984| |||||||||||||||SResourceSource::LoadString 50293
2015/01/21 23:54:37.966|==| | |28123|1496451984| |||||||||||||||SResourceSource::LoadString Unknown exception in database thread
2015/01/21 23:54:37.967|==| | |28123|1496451984| |||||||||||||||SResourceSource::LoadString 33007
2015/01/21 23:54:37.967|==| | |28123|1496451984| |||||||||||||||SResourceSource::LoadString CMS is unstable and will shut down immediately. Reason: %1...
2015/01/21 23:54:38.506|==| | |28123|1496185744| |||||||||||||||(OracleStatement.cpp:156) Prepare: SQL: SELECT ObjectID,
Version, LastModifyTime, CRC, Properties FROM CMS_InfoObjects6 WHERE ObjectID IN (1009213) ORDER BY ObjectID
2015/01/21 23:54:38.506|==| | |28123|1496185744| |||||||||||||||(OracleStatement.cpp:183) Prepared statement Execute
2015/01/21 23:54:38.512|==| | |28123|1455592672| |||||||||||||||(sidaemon.cpp:549) SUNIXDaemon::run: server restart flag is 1..
2015/01/21 23:54:38.513|==| | |28123|1455592672| |||||||||||||||(sidaemon.cpp:552) SUNIXDaemon::run: in abort ...
2015/01/21 23:54:38.513|==| | |28123|1455592672| |||||||||||||||(sidaemon.cpp:555) SUNIXDaemon::run: doing the WithAbort case ...
2015/01/21 23:54:38.520|==| | |28123|1496185744| |||||||||||||||(dbq.cpp:1357) DBQ: Time required to read 1 objects: 20.000000 ms
Thank you,
KarthikHi Denis,
I'm trying my best for the last few weeks to understand the core issue along with SAP however it is still a mystery.
>Ulimit -a
core file size (blocks, -c) 0
data seg size (kbytes, -d) unlimited
scheduling priority (-e) 0
file size (blocks, -f) unlimited
pending signals (-i) 270335
max locked memory (kbytes, -l) 32
max memory size (kbytes, -m) unlimited
open files (-n) 1024
pipe size (512 bytes, -p) 8
POSIX message queues (bytes, -q) 819200
real-time priority (-r) 0
stack size (kbytes, -s) 10240
cpu time (seconds, -t) unlimited
max user processes (-u) 270335
virtual memory (kbytes, -v) unlimited
file locks (-x) unlimited
Below is the observation as part of troubleshooting:
1. CMS breaks at threshold of 3.9 G.
2. CMS DB sits in a different Linux server than BOE server.
3. All core files were generated by boe_cmsd process and are almost 4GB in size (same as max threshold which it breaks).
4. Shell script which I've added in the BOE servers shows that the CMS DB is available/connecting at the time of CMS crash.
5. SAP analysed the Core files and skeptical about the below lines.
#3 0x58687b80 in skgesigCrash ()
from /opt/oracle/product/11.1.0/client_1/lib32/libclntsh.so
#4 0x58687e0d in skgesig_sigactionHandler ()
I'll continue troubleshooting with a hope to fix it at the earliest.
Thanks,
Karthik
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