Reader damaged or corrupted files

Hi,
I downloaded the new version of Adobe Reader (from the Adobe site) last week.
After that I began having trouble opening pdf files that I had created with Illustrator (I hadn't had that problem before and didn't connect it to the Reader update) - the message said something like 'couldn't open ... since the file is damaged'. I'd save the file as a pdf, open it to check it was there (which it was), close it and couldn't re-open it again (on my computer nor on a friend's computer) - it also did something dodgy to the original illustrator file so that became damaged and wouldn't open either...
Then other files on the USB stick that I had stored the files on also began to be damaged/unreadable with scrambled file names - I couldn't open or delete the files from the stick either! Now most of the files are missing or damaged - even though I hadn't opened them before they scrambled...
I also lost a number of files on an external drive that I was using to try and rescue some of the files on the stick that looked like they might be okay - scrambled file names etc
So far my computer itself seems to be okay (cross fingers!)
I run up-to-date virus scanning software - which says the files are 'clean'
I unistalled Adobe Reader completely (after my browser started telling me that it couldn't read pdf's) and installed Acrobat - I can now happily open pdf files without a problem.
BUT - I'd like to be able to repair all the other lost files... any tips/hints on how I might do it?
Sharon

Yep - virus software updates itself daily - in addition, when files started being a problem on the USB I suspected a virus, manually updated the virus software and ran it over the USB as well as my computer - both were 'clean'
Then I also ran them both through some malware software - some cookies deleted from the computer, but the stick was clear (as was the other external drive which is now a problem).... Perhaps that was where the bug was? But I would've thought that the virus software should've picked it up too, shouldn't it?
Although it started with pdfs and illustrator files, I did lose other types of files as well (including word, excel etc)
Since I deleted the Reader (which was AFTER I'd run the virus software), the spreading corruption problems have stopped (I haven't lost any more files/documents) and I can now open and reopen pdfs and Illustrator documents without any problems - though it may just be a coincidence that the two things started and stopped at the same time...
If it is/was a virus that is now gone (or appears to be), is it possible that I might be able to recover them? Can you give me any tips for what I should look for in recovery programmes/software?
shaz

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Fixing damaged drive/corrupted files

just checking...
I had some corrunted files and could not get past the start up screen. so I've run Disk Warrior like 4 times (taking 10-12 hrs per) and can't seem to rid myself of 2 overlapping files. When I restart I don't get past the grey screen.
Is my next best step to use Data Rescue to clone the drive and then attempt to recover files?
My biggest concern is that I had my files encrypted, hadn't made a backup in a few months, and would prefer nopt to loose all my documents form over the summer. Anyone with experience with this, I'd just love some input/feedback to know I'm not going it alone here. Also, if I buy an external drive for the clone, would usb2.0 be ok?
Thanks

JYblue, welcome, if the data means that much to you then by all means DataRescue should be your next move. Because the more you use the drive the lesser are your chances of a success recovery. So that is total your call, since data recovery software is not cheap. However, the biggest selling feature of DiskWarrior is drive recovery without loss of data. And yes, sometimes it does takes days, you just have to be patient.
And yes, USB is OK as long as it is USB/Firewire, because firewire externals are bootable to Mac OS X. So you can keep a back up of your OS as well as all of your data. If that were the case now all you would need to do would be to clone the external OS back to the internal and you would be up and running.
Also sometimes buying the enclosure and the hard drive separate can give you a little more flexibility and a better price per GB.
Joe
Power Mac G4 Gigabit Ethernet Mac OS X (10.3.9) 1.5 GB Ram, ENCORE/ST G4, Tempo SATA, ATI Radeon 9000, Adaptec 4000

ITunes.exe - Corrupt File Please help!!!

Every time I plug my ipod into my computer iTunes will open, and in my task bar it will read iTunes.exe - Corrupt File. The File or Directory\iPod_control is corrupt and unreadable. Please run the Chkdsk utility. Every time I go to click on this it disapears, and it is impossible to restore because iTunes doesnt show it as being plugged in. What can I do? Any help is greatly appreciated.

See these.
What to do if iTunes displays a corrupt file message.
Da Gopha's corrupt file info.

An output module failed. The file may be damaged or corrupted.

Whenever I try to render something in After Effects CC 13.1.1, an error message pops up, saying "After Effects error: Rendering error while writing to file '[not going to disclose]' An output module failed. The file may be damaged or corrupted (-1610153464)."
Screenshot of the error message:
I tried reinstalling QuickTime (7), repaired it, updated After Effects to the latest version(as I am writing this), checked firewall software, and used other formats such as AVI.
Adobe Media Encoder (CC 2014-latest version) won't work with me, either.
I sent the composition to Adobe Media Encoder, and this is what I got, no progress here.
Screenshot:
It took a while to connect to the dynamic link server, and failed.
This is a log of what has happened in Adobe Media Encoder.
- Source File: C:\Users\Default.BronyGue\Documents\not done\pinkcoverart_AME\tmpAEtoAMEProject-Pink Intro1.aep
- Output File: C:\Users\Default.BronyGue\Documents\not done\pinkcoverart_AME\Pink Intro.mp4
- Preset Used: YouTube HD 720p 29.97
- Video: 1280x720 (1.0), 29.97 fps, Progressive
- Audio: AAC, 320 kbps, 48 kHz, Stereo
- Bitrate: VBR, 2 pass, Target 5.00 Mbps, Max 5.00 Mbps
- Encoding Time: 00:00:12
06/29/2014 02:29:14 PM : Encoding Failed
The Operation was interrupted by user
(no need to worry about the above part)
- Source File: C:\Users\Default.BronyGue\Documents\not done\moddedchill_AME\tmpAEtoAMEProject-montage1.aep
- Output File: C:\Users\Default.BronyGue\Videos\chilledup.wmv
- Preset Used: Custom
- Video: 1280x720 (1.0), 29.97 fps, Progressive
- Audio: Windows Media Audio 10 Professional, 96000 Hz, Stereo, 24 bit
- Bitrate: CBR, 2 pass, Max 10000.00 kbps
- Encoding Time: 00:01:42
11/22/2014 12:24:39 AM : Encoding Failed
The Operation was interrupted by user
- Source File: C:\Users\Default.BronyGue\Documents\not done\moddedchill_AME\tmpAEtoAMEProject-montage1.aep
- Output File: C:\Users\Default.BronyGue\Videos\chilledup.mpg
- Preset Used: Custom
- Video: 1280x720, 29.97 fps, Progressive, Quality 75
- Audio: MPEG Audio, 384 kbps, 48 kHz, Stereo, 16 bit
- Bitrate: VBR, 1 Pass, Min 4.00, Target 15.00, Max 18.50 Mbps
- Encoding Time: 00:00:11
11/22/2014 12:52:11 AM : Encoding Failed
The Operation was interrupted by user
- Encoding Time: 00:00:51
11/22/2014 12:53:51 AM : Encoding Failed
Export Error
Error compiling movie.
Unknown error.
- Encoding Time: 00:00:46
11/22/2014 08:39:46 AM : Encoding Failed
Export Error
Error compiling movie.
Unknown error.
- Source File: C:\Users\Default.BronyGue\Documents\not done\moddedchill_AME\tmpAEtoAMEProject-montage4.aep
- Output File: C:\Users\Default.BronyGue\Documents\not done\moddedchill_AME\montage.mpg
- Preset Used: Match Source - High bitrate
- Video:
- Audio:
- Bitrate:
- Encoding Time: 00:00:00
11/22/2014 10:06:45 AM : Encoding Failed
Could not read from the source. Please check if it has moved or been deleted.
I need some help! Any solutions?.
Computer Specs:
AMD FX-6300
8GB 1600MHz DDR3 RAM
NVIDIA GeForce GTX 650 Ti BOOST
1TB 7200RPM Hard Drive
Windows 8.1 Update 1(with latest updates)
EDIT(11/23/2014 8:31PM PST): For some reason, other projects work for me just fine. I am not sure why it is not working on one project.
Screenshot of a new project other than this I am rendering at the time of writing this edit:

Can other projects can output to the same output location? Yes
Can other projects render with the same render settings (codec, format, etc.)? Yes.
If you create a new composition and just add a solid layer to it with no effects in the same project does it render? No. I still get the error.
Can you render that brand new comp with the same render settings, output settings, output location etc.? Yes.
If so, what effects are present in the offending comp? Twixtor Pro in all the cinematics/clips, Motion Tile and Transform for pan/crop & wiggle, Magic Bullet Looks and Bad TV Warping preset with just Wave Warp & Venetian Blinds for color correction, Gradient Ramp for text, Bad TV Warping preset with everything for effect, Transform for fade in/out, and ReelSmart Motion Blur v4.1.2 for motion blur.
Also, what scripts are you using? Just the Move Anchor Point script I found from one of Mt. Mograph's videos, Summit 16 - 2.5D Minecraft Steve - After Effects - YouTube.
Have you ever installed any third-party codec packs? (I've heard of some codec packs causing weird issues like this.) Yes, (not everything I have, just everything I can think of and find) I have K-Lite codec pack, Fraps, x264vfw, and Xvid MPEG-4 codec.

Error message" The file may be damaged or corrupted -1610153464/ also unable to open projects in the background 26:: 142

Hello everyone,
I hope someone can help me.
I am using AE CC/Windows 7 on a Dell computer, 32 GB RAM, 64 bit op system, processors: Intel (R) Xeon (R) CPU x5670 @ 2.93 Ghz 2.93 Ghz (2 processors).
So far I had worked on many projects with no problems and then a few weeks ago the project crashed non stop. The problem was overcome when I got rid of all MP3s and converted them to RAM. Again this was an issue I didn't have in the past and I don't recall changing anything.
Now it seems it is impossible for me to export/render out a project into a Quick time file or even AVI. If its quick time I get this message: After Effects unable to render error an output module failed. The file may be damaged or corrupted -1610153464 and if I am trying to export with AVI I get this message: AE unable to open projects in the background 26:: 142)
This is happening with different projects.
I read the forums and heard that the problem may be a Bug with quicktime and H.264? I never had a problem with it before but again when I try to export AVI I get this error message:
AE unable to open projects in the background
I have a feeling it is quick time related. I have uninstalled and reinstalled QT but still get the problem. It will open old QT files no problem. I tried to download a bug fix update as one post suggested but I think I have the latest which is why it didn't work.
This particular project has a couple of quick media H.264 files. Do I need to convert them? Are they the cause for all of this?
I am sorry I really tried to look for answers in the forums before contacting you here but I cannot find a reason for all this mess, which again only appeared a few weeks ago with no problems for months...if someone can point out an area where I can start looking, I would really appreciate it. Thanks in advance.

update: I converted all the H.264 footage which were in the project to WMV. And I was able to test export with AVI and it turne dout fine (like 10 seconds). However I still got the Error message: "After Effects unable to render error an output module failed, a filme may be corrupted or damaged. Error-1610153464 " when I tried to export H.264 QT..
I don't know what to do now, how can a problem which did not exist suddenly come up. How can I export a QT file? with AVI it will be massive!
Many thanks
Amanda

All of a sudden Reader says all pdf's rec'd by e-mail are damaged or corrupt. Help available?

I'm using the latest version of Office 365's Outlook on Windows 8.1. I receive many e-mails from different sources containing PDF files. All of a sudden I receive an error message on every PDF. Generally its "There was an error opening this document. The file is damaged and can't be repaired." I even forwarded a PDF that I know others have been able to open to my wife's e-mail address and it gave her the same error message. So not only are PDF's I receive not able to be opened but my Reader or something else on my computer seems to be damaging or corrupting them! I thought I had a malware problem so I re-set my Dell laptop back to reinstallation of Windows and re-installed Adobe Reader XI. I have also right-clicked on a PDF file and set Adobe Reader XI as the default program.

Hi bellingenbob,
Please let me know what version of Adobe Reader you are using.
You might need to choose 'Check for Updates' option under the Help menu to use the latest version of Reader i.e. 11.0.10
Also, tell me whether you are viewing the PDFs through 'Preview' or first download the files and then open with Reader.
Try disabling protected mode from Edit> Preferences> Security (Enhanced) and check.
Hope to hear from you.
Regards,
Anubha

Thunderbird seems to corrupt / damage certain PDF files

Lately I have experienced trouble with receiving certain PDF files. (I say certain because it does not happen to all PDF files I have received).
I can download and save them normally but they will not open and simply say they are corrupt and unrepairable. After some testing I pinpointed it to being an issue with Thunderbird as an e-mail with a pdf file could be opened on other e-mail accounts but the file still showed up as corrupt on thunderbird.
Steps in which the issue occurs:
> Receiving an e-mail with a PDF file
> opening and/or saving the file
Result:
> Damaged/Corrupt file
Expected result:
> The correct and working PDF File.

Open Tools/Options/Advanced/General/Config. editor and paste mail.server.default.fetch_by_chunks into the Search box. If the value is true, double-click it to make it false, and see if that makes any difference.

How Does A File Get Damaged or Corrupted?

After a recent installation of OS 10.4.8 and Office for Mac on my friend's G4 AGP (Sawtooth) all ran well for a week or so. Then suddenly Word and Excel wouldn't open. Got error message. Attempts to reload Office provided another error message.
The core of these error messages was that there was a "Shared library error (Carbonlib)". From the MS support site we were advised that "This problem may occur if the CarbonLib file in Mac OS X is damaged or is corrupted." The recommended actions were to Repair Disk Permission and do a restart. If that didn't work, Archive and Install OS X again.
Well, even Archive and Install didn't go well, so we ended up doing an erase and install. Now everything is running well again.
My question is, considering the pain involved in fixing the problem, how does a working OS and its files get damaged or corrupted in one week of light use? If there is something we need to pursue to ensure this doesn't happen again, I'd sure like to know what it is.
Thanks in advance.
Carl B.

Hi, Carl.
See my "Data corruption and loss: causes and avoidance" FAQ for comprehensive advice on this subject.
Good luck!
Dr. Smoke
Author: Troubleshooting Mac® OS X
Note: The information provided in the link(s) above is freely available. However, because I own The X Lab™, a commercial Web site to which some of these links point, the Apple Discussions Terms of Use require I include the following disclosure statement with this post:
I may receive some form of compensation, financial or otherwise, from my recommendation or link.

Damaged or corrupted office files

Hello,
Over the past few weeks I have noticed that many of my older office files that I created within the past year or so do not open.
Upon trying to open them, I get a 'convert file' dialog box and regardless of which option I select (i.e. convert from word, RTF, MS-DOS, etc), the dialog fails and the document will not open. Opening with Open Office doesn't work either. The dialog for excel files is slightly different, but same result.
All of the files were created on my existing mac under Snow Leop. or its predecessor. They have not been edited anywhere outside of my current fully updated version of word 2008, and have not been moved around from other disks, etc. The problem occurs with both the new xml formats and the old .doc/.xls files. I haven't noticed this problem on anything other than MS office files.
In some directories, fully 80% of my files have this problem. I am very worried since I have many many office documents, and while time machine has backups for most the problem also appears on some of my backups.
I've done a full disk verification/repair and same for permissions (from the boot DVD)
Does anyone have any ideas on what might be causing this, it is a worrying development and I can't think of what else to do! Am about to entirely uninstall office and hope that a reinstallation might fix it, though I'm not very optimistic about my chances there.
Thanks

A further plea for help on this issue!
I have done all as suggested, and it did not resolve this issue. I have also found that this problem is not restricted to MS Office files, but that PDFs and some txt files also are damaged.
The damaged files were edited or created prior to late July. I have forwarded several of the corrupt files to other macs and PCs and they won't open there either. So, it seems that something has corrupted a large proportion of my files and I have no idea what has caused it, or how to resolve it.
Does anyone have any other ideas.
Thanks.

Cannot "print" a window as pdf then read it in Adobe Reader; Adobe says the file is damaged and cannot be opened.

Running Firefox 4.0 on an Intel Mac OS 10.5.8. Same problem with Firefox 3.6.16. You can save a Firefox window as a pdf file by using the File dropdown menu and selecting Print. Under Print, you can select PDF, then Save as PDF or Save as Adobe PDF. Firefox will save the file. If you try to open the file you get an error message that the file is damaged and cannot be opened. I did not have this problem in Safari; I followed the same procedures and the pdf file opened fine in Adobe Reader. Why is Reader rejecting the pdf file produced by Firefox when it did not reject the pdf file produce by Safari?

If anyone is reading this still looking for what caused the issue and how to fix it here is what I discovered.
The antivirus program our company uses, Bitdefender Antivirus Plus, was causing some of the PDF files not to open. After troubleshooting the different modules and settings the culprit was..
Scan SSL in Privacy Control Settings. Turning it OFF solved the problem and all the PDF files that previously would not open now open just fine. This issue has been sent to Bitdefender for them to review. If you use a different antivirus program and are having this issue try locating the Scan SSL setting and see if turning it off solves the problem.

Reading all corrupt files on a CD

I am trying to read files from CDs, some of which are faulty. As it stands, if I copy all the files at one go from a CD to a folder, the copy process stops when a faulty file is encountered. A bit of a bother because then I have to initiate a second copy, starting from the next file.
Is it possible to initiate copying of all files on a CD, and the whole process goes to completion with warnings that certain of the files are faulty and have not been completely copied?

I assumed as much.
Another problem with copying corrupt CD audio files with Finder is that they will appear as normal on the computer, with the correct time-length displayed, but will actually only contain data up to the corruption. The problem then arises (if you forget that you had an error message for a certain file), that you end up with a corrupt file that is partly playable but stops. If the corruption is near the end of a long symphony, you probably won't realise the problem until you play the file all the way through.
I would have thought if a file was corrupt it shouldn't be saved at all.
Moral: don't use the Finder to copy CD audio files. Use iTunes (with error-correction) or Max.

Adobe Reader 9 can't detect corrupted files?

I have a program that checks whether a pdf file is corrupted by opening the file using Adobe Reader and detecting any errors raised by it.
We recently upgraded to using Adobe Reader 9 from Adobe Reader 6. Now, the program can't detect some corrupted files if I don't check each file per page.
I think this is because th newer versions of Adobe Reader load pdf files on demand instead of loading the whole file upon opening.
Is there a setting or command line parameter I can use to force Adobe Reader 9 to load whole pdf files upon opening them?

The application doesn't actually integrate with Adobe Reader, it just opens it by calling it with the command line and using the filename as a parameter. The application only checks if the Reader's window raised an error.

I do not have Microsoft office and to know if I can still open docx files - error message reads corrupt files. Is there a reliable converter out there?

I do not have Microsoft office and want to know if I can still open docx files - error message reads corrupt files. Is there a reliable converter out there? I am a new mac user.

Install the free LibreOffice and save a bundle not having to pay MS. http://www.libreoffice.org/

Can't read or write some files, internet is failing, youtube won't load, software I tried to install was in Slovenian, not dutch or english like in my systempreferences settings, pictures and files won't preview with spacebar, etc. Malware?

Specs:
iMac 10.8.5
3,4 GHz Intel Core i7
32 GB 1600 MHz DDR3
Can't read or write some files, internet is failing, youtube won't load, security software I tried to install was in Slovenian, not dutch or english like in my systempreferences settings, pictures and files won't preview with spacebar and are randomly corrupted, when I entered something in the Youtube searchbar (when it was still working) it send me to a site with sexadds.
I tried restart my iMac and when I was logged back in, my dock preferences were reset.
Also tried to download some security software to check my Mac for malware, but when I did, I tried several, I got a notification that said something like 'dumpfiles (don't know if this is the right translation...) damaged'.
I'm taking screenshots from all the weird notifications I get and even three quarters off the screenshots I took in the last three hours are already unreadable.
It started this morning when I tried opening a Premiere Pro file on which I worked the night before.
When I tried opening it, it said the file was damaged and could not be openend.
I tried opening it with AE or importing the file in a new project but nothing helped.
When I tried looking for autosaves, this is the really weird part, there were none.
Even though there are autosaves from my other projects, this one was completely gone.
It looked like the day before never happened on my computer.
Also when I openend Premiere all the recent projects had been wiped.
So at first I thought it was a Premiere Pro failure.
But than, later on the day, I tried loading some RAW files from my compact flash card.
This is where I would get an error (error -36) which said some data cannot be read or written.
I tried importing the files with a view different technics, from dragging to importing via Lightroom and I succeeded with Image Browser.
But when I tried moving the files to an other folder the same error occurred.
While dealing with this issue I wanted to put on some soothing music on youtube.
This is when the next weird thing occurred: youtube wasn't completely loading in Chrome. I refreshed a view times, checked the internet connection and still no difference.
When I tried in Safari it did work but when I clicked enter on the searchbar in Youtube, a page with sexadds appeared (I didn't install AdBlock in Safari...).
I read about this 'phishing' where you are redirected to a site were a possible malware installment can take place...
I don't know if it's connected to any of the problems I've been having but I just never experienced this on a mac, I have been a Mac user for 10 years now.
On top of it all, internet started working worse and worse and now it's not even working at all. I had to fill in the password over and over, normally it remembers.
Just like my system preferences, all the preferences I had with Chrome where also reset.
Also somewhere in between I got this notification: Mac OS X must restore library to run programs. Type your password to allow.
To me this is all very weird and suspicious. I have clearly no idea what's going on. Could this be another sort of trojan horse or malware?
Some background info which could be helpful for solving this mystery:
two months ago the one year old Fusion Drive in my iMac just broke out of nowhere.
I got it replaced by a qualified apple repair store.
When I got my computer back, all the files where gone.
I got on the internet without AdBlock installed yet.
A game or whatever it was, can't clearly remember, got installed by accident.
I deleted it immediately.
Only two weeks later, I couldn't log in to my account. It didn't recognize my password and username.
So I brought my mac back to the store.
Here the repair guy said it was a minor thing and he just needed to reconnect my account. He also mentioned he found a downloaded game name Sparta and it probably had something to do with the error.
I asked him; could it be a virus? He replied no way.
I don't know why I couldn't be a virus, just because it's a mac doesn't mean it cannot be done.
So today I tried installing anti virus software (such as avast- was in a weird language looked like slovenian, clamxav - was in slovenian) but I couldn't install them.
PLEASE help me! I don't know what to do anymore, I work fulltime and I need my computer, I have no time to bring it in for repair, are there other perhaps easier ways?
Could this be the work of a virus or a malware? Or is it a disk permissions issue?

It sounds like you may have multiple problems, but none of them are likely to be caused by malware.
First, the internet-related issues may be related to adware or a network compromise. I tend to lean more towards the latter, based on your description of the problem. See:
http://www.adwaremedic.com/kb/baddns.php
http://www.adwaremedic.com/kb/hackedrouter.php
If investigation shows that this is not a network-specific issue, then it's probably adware. See my Adware Removal Guide for help finding and removing it. Note that you mention AdBlock as if it should have prevented this, but it's important to understand that ad blockers do not protect you against adware in any way. Neither would any kind of anti-virus software, which often doesn't detect adware.
As for the other issues, it sounds like you've got some serious corruption. I would be inclined to say it sounds like a failing drive, except it sounds like you just got it replaced. How did you get all your files back after the new drive was installed?
(Fair disclosure: I may receive compensation from links to my sites, TheSafeMac.com and AdwareMedic.com, in the form of buttons allowing for donations. Donations are not required to use my site or software.)

Please help! My Itunes says corrupt file and will not open (IMac 2010). I couldn't fix it by reinstalling so I moved it to trash. It will not delete from my trash as it is saying "Japanese.lproj" is in use. I can't delete or open to close it, what do I do

Please help!
My Itunes says there is a corrupt file and will not open (IMac 2010). I couldn't fix it by reinstalling ITunes so I moved ITunes to trash. It will not delete from my trash as it is saying "Japanese.lproj" is in use. I have never opened or used "Japanese.lproj". I can't delete ITunes or open ITunes to close the Japanese.lproj, what do I do? Thank you for any help you can provide..

It will not delete from my trash as it is saying "Japanese.lproj" is in use. I have never opened or used "Japanese.lproj".
Interesting. This sort of thing is more common on Windows systems. Taken at face value, one of the iTunes program files (one of the Japanese language resources) is damaged.
I'd try running your Disk Utility over your startup disk. Does it find/repair any damage? If so can you empty your trash and reinstall your iTunes successfully now?

Reader damaged or corrupted files

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