Reader does not open files. give and error message that it has to close. uninstall will not work.

Need help getting reader xi to open files or uninstall. Getting error message that it has to close due to and error when file is being opened. Uninstall give an unrecognized patch message. can you help with this?

On which OS are you working? Is your Reader updated to the latest?
If you are on Windows you can use AcroCleaner tool which will remove Reader 11 from your system.
Reboot after clean up and then try reinstall from here

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    Hi,
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    Interval Since Last Report:          -1643976 sec
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