Reader Extension rights problem in Adobe Reader 9.x

Question

Hi Experts,
I was working on ADLC 8.2.3 version shipped by SAP.
I am using reader 9.X
My Development have one data source being used by 2 different dynamic forms where forms content enable and disable dynamically based on user inputs.
Every time I save the form with data changes it saves as a new version. no problem with this.
When I create for the 1st time v 0001 is created.
now I open 0001 edit and save V 0002 is created.
Again when I open V0002 to edit the following message is displayed.
"This document contained certain rights to enable special features in Adobe Reader. The document has been changed since it was created and these rights are no longer valid. Please contact the author for the original version of this document."
This is been happening very recently and only with form 2,  form 1 works fine.
Also when I searched this error i found that it was bug in reader 8.1.. and a patch is relased on top of it, but i am using 9.X.
Couple of Adobe fourms says this happens if the ADS server and the client with adobe reader are in different timestamp and zones this causes the problem, but i check with our basis both are in same location and time stamps.
Can somebody help me what was the reason behind.
Thanks & Regards,
Sai Krishna.

Answer 1

Hi Chinta,
This the development in CRM 7.0 using webrequest which uses ZCI layout.
Towards this web request I have form 1 and form 2 which are basically request category views of Adobe form layout.
In CRM UI we have a button on click of it, form1 is poped up in a window with edit mode and in version 0001.
in init method of the badi impl we fetch data for application object and set values to the webrequest fields.
Based on these fields value form enable and disable subforms on form ready event.
User fills in the form he then either saves it as draft or final submit (for this I have a flag field based on this value I make the entire form sections as protected). in either of the events form1 is saved with this version 0001.
Now user will have dropdowns with versions and form names.
Here he can see only one version 0001 in version Dropdown and 2 different forms in view dropdowns.
He selects the version 0001 and form2.
click on edit, the form2 is opened in edit mode, some of the fields data come from form1 and init methods, these values again make the form content visibility dynamically. Also we have couple of dynamic rods added etc as we do normally in adobe forms.
again he saves it draft or final submit (again here based on a flag value we make the form content protected), so here say he saves it as draft. Now this is saved as version 0002.
Note: version is on web request structure so for every change to the data it will create a new version and every version is linked to these defined forms.
So now in CRm UI user can see 2 versions and 2 forms for each version.
User selects version 0002 & form2 and clicks on edit.
Screen refreshes and should open the form2 in edit mode to continue, but here i get a popup message as detailed in this theread early post.
I tried to put the explanation as detailed as possible,
Please let me know if you need more info.
Thanks & Regards,
Sai