Reader Extension rights problem in Reader 9.x

Hi Experts,
I was working on ADLC 8.2.3 version shipped by SAP.
I am using reader 9.X
My Development have one data source being used by 2 different dynamic forms where forms content enable and disable dynamically based on user inputs.
Every time I save the form with data changes it saves as a new version. no problem with this.
When I create for the 1st time v 0001 is created.
now I open 0001 edit and save V 0002 is created.
Again when I open V0002 to edit the following message is displayed.
"This document contained certain rights to enable special features in Adobe Reader. The document has been changed since it was created and these rights are no longer valid. Please contact the author for the original version of this document."
This is been happening very recently and only with form 2 form 1 works fine.
Also when i searched this error i found that it was bug in reader 8.1.. and a patch is relased on top of it, but i am using 9.X.
Can somebody help me what was the reason behind.
Thanks 7 Regards,
Sai

Hi Niall,
Thanks for the reply.
But both my ADS (Adobe document service) server and my development / test environment are in same location thus same time Zone.
Also how does this imapct the form.
Lets say I created version 0001 @ 1:00 PM
Version 0002 is created @ 1:05 PM
I opened v 0002 in edit mode @ 1:30 PM at all times since I am in same environment this shouldn't hamper the process unless I opened the 0002 version in edit @ 1:30 Pm and if this publication from the server had a turnaround time of 2 minutes then by the time i see the form its 1:32 PM.
Can this be the reason...?
Thanks & Regards,
Sai

Similar Messages

Reader Extension rights problem in Adobe Reader 9.x

Hi Experts,
I was working on ADLC 8.2.3 version shipped by SAP.
I am using reader 9.X
My Development have one data source being used by 2 different dynamic forms where forms content enable and disable dynamically based on user inputs.
Every time I save the form with data changes it saves as a new version. no problem with this.
When I create for the 1st time v 0001 is created.
now I open 0001 edit and save V 0002 is created.
Again when I open V0002 to edit the following message is displayed.
"This document contained certain rights to enable special features in Adobe Reader. The document has been changed since it was created and these rights are no longer valid. Please contact the author for the original version of this document."
This is been happening very recently and only with form 2, form 1 works fine.
Also when I searched this error i found that it was bug in reader 8.1.. and a patch is relased on top of it, but i am using 9.X.
Couple of Adobe fourms says this happens if the ADS server and the client with adobe reader are in different timestamp and zones this causes the problem, but i check with our basis both are in same location and time stamps.
Can somebody help me what was the reason behind.
Thanks & Regards,
Sai Krishna.

Hi Chinta,
This the development in CRM 7.0 using webrequest which uses ZCI layout.
Towards this web request I have form 1 and form 2 which are basically request category views of Adobe form layout.
In CRM UI we have a button on click of it, form1 is poped up in a window with edit mode and in version 0001.
in init method of the badi impl we fetch data for application object and set values to the webrequest fields.
Based on these fields value form enable and disable subforms on form ready event.
User fills in the form he then either saves it as draft or final submit (for this I have a flag field based on this value I make the entire form sections as protected). in either of the events form1 is saved with this version 0001.
Now user will have dropdowns with versions and form names.
Here he can see only one version 0001 in version Dropdown and 2 different forms in view dropdowns.
He selects the version 0001 and form2.
click on edit, the form2 is opened in edit mode, some of the fields data come from form1 and init methods, these values again make the form content visibility dynamically. Also we have couple of dynamic rods added etc as we do normally in adobe forms.
again he saves it draft or final submit (again here based on a flag value we make the form content protected), so here say he saves it as draft. Now this is saved as version 0002.
Note: version is on web request structure so for every change to the data it will create a new version and every version is linked to these defined forms.
So now in CRm UI user can see 2 versions and 2 forms for each version.
User selects version 0002 & form2 and clicks on edit.
Screen refreshes and should open the form2 in edit mode to continue, but here i get a popup message as detailed in this theread early post.
I tried to put the explanation as detailed as possible,
Please let me know if you need more info.
Thanks & Regards,
Sai

Losing Reader Extension Rights After Saving

Hi,
I have a form I have had extensions enabled. When a user opens the doc with Reader 7 for a start it works fine, they can fill in the fields and save the form. However, when they come back later to make more changes to the form (after saving and closing it once) they receive this message:
"This document contained certain rights to enable special features in Adobe Reader. The document has been changed since it was created and these rights are no longer valid. Please contact the author for the original version of this document."
At first I thought this must just be the way its supposed to work, but then I downloaded a sample enabled PDF from Adobe. I was able to open the sample, make changes, save it, and reopen it and make more changes and save again. I created another test form with a couple of fields and enabled it and it worked fine too (so its not my copy of Extensions software).
Does anybody have any idea why this is happening to my form, or experienced the problem? It does use a fair bit of java script to automate filling, but I don't see how that could hurt it.
Thanks in advance,
David

I'm also getting this error with a certain pdf that I was provided. However it only appears on some computers and not others. I haven't been able to determine why some and not others. It's not reader version because I've had it happen with reader version 7, then upgraded to 8.22 and it still happens. I've uninstalled and reinstalled a bunch of times. I also tried installing acrobat 8 standard and opened the file and entered info into the forms successfully with acrobat 8 standard. But when I open the file with reader 8 on the same computer, I get the error.
However on some other computers I can open the pdf with reader 8.13 through 8.22 and I don't get the error and I can enter text into the forms just fine.
I'm unable to edit the pdf with acrobat because it is locked by password security.
Any help? Any info you'd like me to provide? Thanks!
Somethings to note:
All of the computers here have their time synced to a server so they should all be the same timezone.
Some of them are running XP SP2 and and some SP3

Strange problem after rendering reader extension

Pdf file is working well before rendering reader extension right. After reader extension right one page is automatically created double.
I cannot realize why the page become double. I was analysing with xfa debuger. All properties of page same but page2 is created double.
https://dl.dropbox.com/u/70850345/print/xfaDebuger.jpg
I also moved page 3 next to page1. Then page3 is created double after rendering reader extension right.
DO you know why this page is created double?

Hi,
there are several bugs in you form, which is really 'complicated'.
Most are allowed page breaks for subforms where you did not allow page breaks for the parent objects (the surrounding subforms or pages).
You also set several subforms flowable while the surrounding page are set positioned.
I fixed a few of the problems but not all as I had not the time.
The next thing I don't understand are the many masterpages which have almost the same content.
You'll need just one. All the rest can be placed on the body page(s).
In fact you also only need a single body page which is floating top-to-bottom and allows page breaks.
There you can place all the subforms you currently set as single pages.
https://acrobat.com/?d=pvrhlCnYZtnhkY8HAi7GwA

Problem with Reader Extension ES

Hi,
I download the eval JBOSS server from the adobe web site and I installed without any problems, I configure also the reader extension Credential trial one.
Now I'm trying to assign reader extension rights to a pdf file via the web interface http://localhost:8080/ReaderExtensions/ I select my PDF and the rights but after I click on Apply button I get a page with a table (file name and duration) and a progress bar with text "downloading ..." but nothing else !!! I don't get the dialog box to select the location for download and the file name of the new PDF !!!
Please help me!
I also try to assign reader extension rights via a web service call via applyUsageRights but it allways return a null array !!!
Thank you for your help.
Regards.

Flash Player 10 is the issue .....you can either back off to Flash Player 9 or apply SP2 (only available from support) which fixes the Flash Player 10 issue.

Static PDFs loosing reader extended rights after saving

Hi,
Technical information:
LiveCycle 7.0 (which came with Acrobat Professional)
ARES 7.0
Reader 7.0.0, 7.0.1 and 7.0.2
Windows 2000
PDF Static file type (as we are not dynamically adding/removing document objects)
Scenario:
PDF contains javascript to change the background and border colour of form fields (e.g. node.fillColor = '255,255,170' changed to '192,192,192') to denote enabled/disabled fields.
PDFs are reader extended, so, user should be able to enter and save data on the documents multiple times.
Problem:
Reader extension rights of PDFs were lost. For example, in Reader, open document, update/enter data, save, and close. Do this multiple times and make sure one of the form fields background colour changes. When the document is re-opened its reader extension privileges are lost and user is no longer able to update/enter data on the document.
This worked with our pilot forms (using AcroForm and ARES 6.0)
ADOBE Explanation:
The underlying XFA document is changed when the form field's background property was changed, hence, it is no longer a static form and its reader extended rights has changed.
Resolution:
PDF's file type changed from Static to Dynamic. Some logically driven functions will have to be changed/duplicated (e.g. calling enabling/disabling function(s) from the documents' docReady event).
Have to use Reader 7.0.2 to be able to open, update, save, and close document multiple times without loosing reader extended rights.
Hope this helps others
Regards
Jen

Is there any limitation when you apply reader extension rights to the Dynamic PDF form
FOr static forms , I was able to submit the form in XDP format with PDF embedded in it.
THe same thing is not working for Dynamic PDF forms

Reader extended rights in interactive PDF not available on some computers

I created multiple interactive forms using Adobe Acrobat Pro X. Three of them seem to work fine, but the fourth is giving trouble. When opening the document, some people get the following message (it's translated from Dutch, so in English it might be slightly different):
"In this document Reader Extended rights for Adobe Reader are activated. The document is changed since it was created and the reader extended rights are not available anymore. Contact the author for the original version of the document."
I have Adobe Acrobat, so I tried to open the document on a different laptop with Adobe Reader 11.0.0 and Windows 8. I got the previous mentioned message, but other people opening the document with Adobe Reader 11.0.0. and Windows 8 don't. The problem is not the version of Adobe Reader or the Operating system, as not everyone with Reader 11 or Windows 8 has this problem. Furthermore, this problem does not exist for three of the four documents.
I tried deleting recreating the form and saving it again with 'Reader extended rights'. It keeps giving the same error. Why is this one document giving problems for only some of the users? Can anyone please help me?

OK, now my brain is really scrambled. I can rule out the problem of it being too old a version of reader, and probably a third party reader, because I checked on an older system we have here at work, and it has Adobe Reader 9 installed, and for some reason that is the only computer where the buttons do not appear. I can not figure out what would make that system so different from the rest to make that happen. Any one have any other ideas?
thanks again

Reader Extensions

Can I use reader extensions with LiveCycle Designer ES or do I have to upgrade to ES4? I am running version 8.2.1.

You do not need to upgrade to LiveCycle ES4. You can use LiveCycle Designer ES to create a form, save it as PDF. Thereafter, apply Reader Extension rights through LiveCycle server. I am assuming that you have Livecycle ES Reader Extensions.

Reader extensions and 2d bardcode

Hi,
If I´m not wrong, even with the licence for 2d barcoded forms, one will always need reader extensions, right? I believe one can purchase only the part of reader extensions needed, or this funcionality is bought when we pay for the 2D barcoded forms?
Thank you

I have a presentation that I put together on this topic:
http://my.adobe.acrobat.com/barcodedformsandreaderextensions/
With version 7.x of LiveCycle you do not need to purchase Reader Extensions if you only require Barcoded Forms.
If you do not purchase Reader Extensions at the same time as your Barcoded Forms purchase you will be provided with a "Bundled" version of Reader Extensions that ONLY allows the plain-text decoding of the Barcode technology on your PDF form.

Reader extension expiry

I am interested to know what happens to a PDF that has been Reader Extended with signed Digital Signature (PKI) information within it. In this use case, the document is filled, locked (using PKI signature) and is stored in a suitable document management system.
What happens to the PDF / data after the RE credential expires?
Is it still accessible / readable / printable as a PDF?
Is there a way to archive a R/E PDF with PKI signatures without removing the information?
Thanks,
Darren

This is a two part reply, first to answer your question and then to raise a general licensing issue.
To answer your direct question, the reader extension rights will expire when the credential expires (in your example April 1, 2012). After that time, the user will get a message that depends on the version of Reader.
If it is Reader 8 or before, they will get a message that the form has changed and that the rights are no longer available.
For reader 9 and above, the messages were improved, so that it will tell you that your form has gone past the expiration date and that the user needs to get a new form from the creator. It then will differentiate between production licenses and evaluation to tell you which side of things the original RE license fell on. And then it will go on to say that you can still view and print the file (it's still a full PDF) but that you won't be able to save it or perform the other rightes-enabled functions.
But the larger issue is that you appear to not have appropiate licensing in place. Production licenses have long-term licenses (good until 2021 or 2023). The fact that your license expires in 2012 says that you are using evaluation or development licensing and credentials, which all tend to have expirations from three months to two years. You can see details of your licensing in the server UI (do a "get info") or through Acrobat (Niall explained the technique in another thread - see October 24). And if you do either of these, get the credential number (the credential will identify itself as P23 or another P with two digits) and I can decode this for you.
The issue is independent of whether you reader-extend once or you reader-extend as part of a process for each form.

Problem of loosing the rights after sending to Reader Extension

I am getting a strange error.
I was having a perfectly working version of Reader Extension and Forms Server. I am creating a dynamic PDF Form using the Forms Server. This form is being updated using the Adobe Reader and then submitted back to my application. I am also using ARES to enable rights for adding comments on the PDF document.
I am using Forms Server 6.0 and also ARES 6.0.
This was working fine with Adobe Reader 7.0 but recently I installed the Adobe Reader updates 7.0.1 to 7.0.3. I am not sure if this is related but suddenly I have started getting the following error:
"This document contained certain rights to enable special features in Adobe Reader. The document has been changed since it was created and these rights are no longer valid. Please contact the author for the original version of this document."
I am getting this error not only on the newly created forms and also for earlier forms to which I had dynamically added rights using ARES. These were the forms which were working absolutely fine earlier.
I tried to uninstall and reinstall Reader on my system and also tried to open the document on a system on which the updates had not been done but this has not solved the problem.
Does anyone have any idea of why this problem could suddenly come up into my application.

Hi,
We are getting the same error and did not have an evaluation so not quite the same.
What it looks like here is if a computer only has Acrobat 7 Reader on it - we don't get the error but if this is a computer that has another version of Acrobat - ie. 7 professional - we do get the error. We can open up the file intially, fill in the form and do a save or save as and close. When you open up the file again to continue filling out the form - it gives you the exact error noted in this post.
Any ideas would be appreciated.
Thank you.

Problems getting Reader (9.4 and up) to interact with WSDL, rights-enabled or not

Somehow I must be doing something wrong - My form works just fine in Designer,
Preview, Acrobat Pro, etc as expected. When I open the form in Reader, I am not gett
ing my data back. I have rights-enabled the form, still no go. Am I mis
sing something? Any suggestions appreciated!

Thanks - Adobe is certainly misleading about what & where they are calling
Reader Extension. Grrr. Thanks so much for your answer!
Tabi Freedman
Developer
BTS-PAS
P. 212-919-3135 M. 917-370-7229
7 Hanover Square H-4-A, New York, NY 10004
The Guardian Life Insurance Company of America
GuardianLife.com
From:   pguerett <[email protected]>
To:     Tabi M Freedman <[email protected]>
Date:   07/29/2011 01:42 PM
Subject:        Problems getting Reader
(9.4 and up) to interact with WSDL, rights-enabled or not
Thats your issue .....Acrobat does not add the right to enabe Web Services
in Reader. That can only be done via LiveCycle Reader Extensions.
Paul

Reader extensions render failed. What would be problem?

Dear All,
The form which I created using designer is working fine with acrobat, but when it opens in adobe reader all the scripts seems to be not working! Do we need to render the form with reader extensions before proceeding with adobe reader? With that assumption I tried to apply rights to the pdf from reader extensions (http://localhost:8080/ReaderExtensions/
) but it failed to render! What would be problem? – attached the screenshots for your review and feed back
Kind Regards,
Vinod Chattergee.S

Hi Paul,
Save offline Script - on button click
app.execMenuItem("SaveAs");
and for sending email...
Page1.btnSendToCustomer::click - (JavaScript, client)
RealEmail.event__click.submit.target = "mailto:[email protected]?subject=Department of Environment Quality";
//app.alert(RealEmail.event__click.submit.target);
RealEmail.execEvent("click");
where btnSendToCustomer is the button for sending email and RealEmail is a hidden button
This is fine with acrobat, but donno why is not working with adobe reader.
Please help me, and also guide me on how to use reader extension and what is the use of that. In the screen shot i attached in the earlier post seems that the credentials are expired, so whats the next step?..do i need to purchase a new credential? if so, from where can i buy that.
I dont have much idea about this, so please help me
Thanks and regards,
Vinod

Configuring Watch Folder Problem - LiveCycle Reader Extensions ES

Hi all,
I am totally new to this process.
We bought the LiveCycle licensed version 8.2 installed in Linux machine.
LiveCycle PDF Generator ES and LiveCycle Reader Extension ES alone.
The person who installed was resigned from service, so this task has came to me.
I have just two question to all of them:
1. Configure the LiveCycle Reader Extension ES.
2. Create Watch folder concents for comment enabling purpose.
I have created an watch folder using the Services-->Applications and services-->Archive Management-->Samples - Reader Extensions - ReviewAndCommenting 1.0--> Configure.
The the configuring ReviewAndCommenting, "Security" tab "INVOKE_PERM" --> "allows Invocation of all operations on the Service", was checked.
Setting-->Trust Store Management-->Local Credentials-->update Credentials--> Reader Extensions Credential
Setting-->Trust Store Management-->Certificates-->update Ccertificate-->Trust for Certify Signature Trust for Certificate Authentication Trust for Signature Trust for SSL connections Trust for OCSP Server Trust for Identity
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<----------------------------------------------------------------------------------------- ----->
ailure Time----Thu May 20 10:57:40 IST 2010
source location ---- Reason of failure is-----Invocation error.
Invocation error.
ALC-RES-001-002: No credential found with alias [SampleReaderExtensionsCredential].
ALC-DSC-003-000: com.adobe.idp.dsc.DSCInvocationException: Invocation error.
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<----------------------------------------------------------------------------------------- ----->
I am not able to trace the problem why!, can any one help me out of this problem.
SHAJI

how do you solve that case? I am also stuck in RES LCES 8.0 version with turnkey installation and took very long time processing. I can't download anyway.
I am using
Win XP sp 2
RAM 3 G
HD free space over 20 G
LCES JBOss turnkey v8.0
RES credential file with vaild till 2023
Regards,
Ei Wah

A problem after runing a form in reader extension

Dear All,
I need your help in this following problem ,After runing a form designed by Adobe LiveCycle Designer 8.2 in Adobe LiveCycle Reader Extension it doesnt work ,as when I open the form it gives me this messsage "This document enabled extended features in Adobe Reader. The document has been changed since it was created and use of extended features is no longer availabe. Please contact the aurthor for the original version of this document." And all content of the form were blocked .
Any Helpful Answes??
Regards,
Osama

Dear All,
I need your help in this following problem ,After runing a form designed by Adobe LiveCycle Designer 8.2 in Adobe LiveCycle Reader Extension it doesnt work ,as when I open the form it gives me this messsage "This document enabled extended features in Adobe Reader. The document has been changed since it was created and use of extended features is no longer availabe. Please contact the aurthor for the original version of this document." And all content of the form were blocked .
Any Helpful Answes??
Regards,
Osama

Reader Extension rights problem in Reader 9.x

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