Reader extensions vs Document security order

Hi!
I need to process the document by both the Reader extensions and Document security. If I do first Reader extensions and than certify document, reader extensions becomes invalid. If I certify document first and than proceed reader extensions, big warning about invalid signature is displayed.
How to solve this problem?
Thank you,
--- Jaroslav

The correct order is Certify->ARES

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Hi Ben,
Thank you for providing the detailed description of the problem.
The contents of the password-protected PDF document are encrypted (so that nobody can read the contents until the correct password is entered).
Acrobat DC mobile products (for iOS and Android) have the known limitation where changes cannot be saved to encrypted PDF documents. Therefore, users are not able to make any changes (e.g. adding comments/annotations or filling out forms) to encrypted PDF documents.
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HI,
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I just need to clarify this.
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I recently finished creating a first aid report in LiveCycle Designer.
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Can someone provide me with a detailed step-by-step that explains how this might be achieved?
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Hello, George.
The form in question does collect the following information:
- witnesses' names (first and last) with the ability to add/remove rows
- button to allow the user to attach witness statements and other supporting documents (e.g., photo of location, hazards, wounds/injuries)
There are also autoexpanding textfields that ask for the user to describe the location, incident, injuries sustained, hazards/environmental conditions that caused the incident/injury, preventive/corrective actions to be taken, etc.
All of our forms include a "Submit by Email" button and this has not presented any problems, regardless of platform; the only challenge thus far is that those using Reader won't be able to attach anything using the button in the form itself; they must use Acrobat instead. The workaround for that is to attach a message to the button using the Action Builder that lets users know this and that, if uing Reader, they will need to save a local copy of the form and ensure that they attach all pertinent supporting documents to their outgoing email message.
We'd like our forms to remain flowed, if possible. WIth this one, it's the piece asking the user to circle the affected/injured body part(s) that is at the root problem, it seems.
George, could you tell me more about distribution and what this entails? We are a large organization (3000+). I'm not certain of the particulars of our particular license agreement; I'd have to look into that further.
Where else might we potentially run into difficulty?
Thanks again for your help and information.

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we are on 12.0.6
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whats the solution for it
Any suggestions plz

the same reply from another user was mines too as now i have two accounts due to the migration thing that happened a month back
"suppose one of the parts of hierarchy is as follows
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Does Adobe 9 Reader disable reader extensions?

I have and heavily use Adobe Reader Extensions 6.0. It has worked fine for some time, until now. When a user upgraded to Adobe Reader 9.0 from 8.12, the form would no longer save. Am I dead in the water until I upgrade? That's expensive!

Try creating a new shortcut to the installation, instructions as follows:
Right click the existing shortcut on your desktop and go to Properties.
Click the button called "Find Target". This will take you to the installation folder.
Delete the existing shortcut on your desktop.
In the installation folder, AcroRd32.exe will be highlighted already.
Using the right mouse button, drag it onto the desktop. When you let go of the right mouse button, you'll get a menu. Choose "Create Shortcut Here".
If the problems persist, do what the other contributor suggested and uninstall/reinstall. If you decide to reinstall v9 again, go here: http://get.adobe.com/reader/direct/
After you install it, close your browser and then open Reader via the desktop shortcut, go to Help | Check For Updates in order to update it to v9.4.6 which is the patched version.
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Message was edited by: Xircal

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Hi all!
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<[email protected]> ha scritto nel messaggio news:[email protected].. > Well, I just tried it to make sure, and I was able to call a web service > fine from 7.0.8. Is it possible that someone at some point when Acrobat > asks if you want to allow or block the operation chose block and clicked > the check mark to make it remember that chose and automaticallly apply it? > I notice that if I choose block it displays a generic error message saying > it needs to be a certified form (which is wrong). Does it work from other > machines? > Yes, maybe the users click on the block button. By Clicking on the Allow button, all works. Alessio

Losing Reader Extension Rights After Saving

Hi,
I have a form I have had extensions enabled. When a user opens the doc with Reader 7 for a start it works fine, they can fill in the fields and save the form. However, when they come back later to make more changes to the form (after saving and closing it once) they receive this message:
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At first I thought this must just be the way its supposed to work, but then I downloaded a sample enabled PDF from Adobe. I was able to open the sample, make changes, save it, and reopen it and make more changes and save again. I created another test form with a couple of fields and enabled it and it worked fine too (so its not my copy of Extensions software).
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I'm also getting this error with a certain pdf that I was provided. However it only appears on some computers and not others. I haven't been able to determine why some and not others. It's not reader version because I've had it happen with reader version 7, then upgraded to 8.22 and it still happens. I've uninstalled and reinstalled a bunch of times. I also tried installing acrobat 8 standard and opened the file and entered info into the forms successfully with acrobat 8 standard. But when I open the file with reader 8 on the same computer, I get the error.
However on some other computers I can open the pdf with reader 8.13 through 8.22 and I don't get the error and I can enter text into the forms just fine.
I'm unable to edit the pdf with acrobat because it is locked by password security.
Any help? Any info you'd like me to provide? Thanks!
Somethings to note:
All of the computers here have their time synced to a server so they should all be the same timezone.
Some of them are running XP SP2 and and some SP3

Difference between LC Reader extensions and Acrobat's Extend Features

Hello,
is there any difference between the way, how works LC's Reader Extensions service and Acrobat's Extend Features?
We have a pdf form, which we can extend (enable features like saveing filled pdf form) by Acrobat, but extending by LC ES2 service trhrows exception:
ALC-RES-001-019: The input document is not a valid document type for this operation.
com.adobe.internal.pdftoolkit.core.exceptions.PDFCosParseException: Expected 'xref' : 437523
The document was not build by LC Designer nor Acrobat.
Thanks.

If you go to adobe.com take a look at the the acrobat feature sheet, in particular the one that shows the different features available in Reader vs. Acro Standard vs. Acro Pro. Basically RE enables Reader to use features available in Acrobat Standard. There are tons of features available in Acrobat Pro beyond that, but they are more typically features used by form developers rather than end users.
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With that said I must acknowledge I do see the security risk in having that avalible, which may very well be why I cannot find it. If that is the case, is there anyway to evalute this product?
- Caveat -
I have contacted Adobe Sales && 4Point solutions with no help as of yet.
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Jon

Feroz,
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HTH
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Adobe LiveCycle Reader Extensions issue

Hi all,
I have an issue about ARES. When I create a PDF file and use password to secure the document and “Changes Allowed” is set as “Commenting, filling in form fields, and signing existing signature fields”, the commenting doesn’t work and display the error as below:
Warning: JavaScript Window-
This document is not enabled for review in Adobe Reader. You must use Adobe Acrobat to review this document.
Other documents which is not set password security can be commented normally. Please give me some advices.
Any idea will be appreciated!
Regards,
Ryan

Hi Steve,
Thanks for your reply! I have something unclearly. What is the “Apply Usage Rights” step do you mean? If it looks like the attachment shows, I think I can comment on the PDF file. However, after doing this, the PDF doc settings cannot be modified by Acrobat again.
If not, could you please tell me what is “Apply Usage Rights” step?
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Regards,
Ryan

SSL & Document Security Server

Hi -
Previously I had successfully implemented a solution to allow me to apply a policy to a PDF remotely. I did this by creating an EJB to interact with the Document Security server. The EJB takes a byte[] as input (which is the unprotected PDF) and returns a byte[] as output (which is the protected PDF). This was working well.
I've now implemented SSL on JBoss/Document Security server and although the certificate seems fine, the application no longer works. At the point where it's writing the data back to the client the following error is presented within the server.log file:
2006-10-17 14:18:54,973 INFO [STDOUT] omniORB: From endpoint: giop:tcp:192.168.1.103:3528. Detected GIOP 1.2 protocol error in input message. Connection is
closed.
2006-10-17 14:18:55,116 INFO [STDOUT] omniORB: From endpoint: giop:tcp:192.168.1.103:3528. Detected GIOP 1.2 protocol error in input message. Connection is
closed.
2006-10-17 14:18:55,137 ERROR [com.adobe.document.PDFManipulation] Service PDFManipulation: Native process (PID=0) /opt/semantico/slot/Adobe/1/LiveCycle_7.0.
2/PolicyServer/jboss-3.2.5/server/all/svcnative/PDFManipulation/bin/PDFManipulation.exe terminated abnormally with error code 1
2006-10-17 14:18:55,140 INFO [com.adobe.service.logging.Logger] $$$/server/service/logging/msg.LogSvcInit=Logger com.adobe.service.logging.Logger initialize
d
The system doesn't actually seem to terminate as my client just sits there waiting for a response that doesn't seem to come.
Has anyone seen this before? Have I done something wrong when implementing the certificate? Is it unrelated to the SSL work that I've been doing?
I'm really confused and can't seem to find any forum topics addressing this issue so am very stuck. If anyone could offer any ideas as to how to solve this issue I'd be most grateful.
The steps I took to implement SSL were:
- generated a new certificate
- generated a CSR to get signed by a trusted authority
- added the signed certificate into my java environment
- performed an 'expert' installation of document security server to incorporate the new certificate (I had to do this as configtool doesn't seem to work on my machine)
- added the certificate to the JBoss installation & configured JBoss
If anyone could help me with this I'd be very grateful.
Anil.

Hi Steve (and anyone that can help!) - I've installed my SSL certificate onto JBoss etc, and when I go to: https://<machine>:8433/edc/Main.do I see the certificate and it is trusted etc. The certificate appears fine. But when I run my application to apply a policy to a PDF (which works without the SSL connection) I get a problem being displayed in the server.log file. 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,addedOrder=0} 2006-11-03 16:09:21,422 DEBUG [org.jboss.mx.loading.UnifiedClassLoader] New jmx UCL with url null 2006-11-03 16:09:21,422 DEBUG [org.jboss.mx.loading.UnifiedClassLoader] setRepository, r=org.jboss.mx.loading.HeirarchicalLoaderRepository3@1944379, ucl=org.jboss.mx.loading.UnifiedClassLoader3@71edc8{ url=null ,addedOrder=0} 2006-11-03 16:09:21,432 INFO [com.adobe.document.PDFManipulation] @@@ Starting PDFManipulation Services @@@ 2006-11-03 16:09:21,434 DEBUG [com.adobe.document.PDFManipulation] Service PDFManipulation: Signal READY received 2006-11-03 16:09:21,435 DEBUG [org.jboss.mx.loading.UnifiedClassLoader] New jmx UCL with url null 2006-11-03 16:09:21,435 DEBUG [org.jboss.mx.loading.UnifiedClassLoader] setRepository, r=org.jboss.mx.loading.HeirarchicalLoaderRepository3@1944379, ucl=org.jboss.mx.loading.HeirarchicalLoaderRepository3$CacheClassLoader@1c4ecb7{ url=null ,addedOrder=0} 2006-11-03 16:09:21,435 DEBUG [org.jboss.mx.loading.UnifiedClassLoader] New jmx UCL with url null 2006-11-03 16:09:21,435 DEBUG [org.jboss.mx.loading.UnifiedClassLoader] setRepository, r=org.jboss.mx.loading.HeirarchicalLoaderRepository3@1944379, ucl=org.jboss.mx.loading.UnifiedClassLoader3@7c0754{ url=null ,addedOrder=0} 2006-11-03 16:09:21,490 INFO [com.adobe.document.PDFManipulation] Service PDFManipulation: Exception while allocating a connection. 2006-11-03 16:09:21,494 INFO [com.adobe.document.PDFManipulation] org.omg.CORBA.COMM_FAILURE: IOException: javax.net.ssl.SSLHandshakeException: Received fatal alert: handshake_failure vmcid: 0x0 minor code: 0 completed: No org.omg.CORBA.COMM_FAILURE: IOException: javax.net.ssl.SSLHandshakeException: Received fatal alert: handshake_failure vmcid: 0x0 minor code: 0 completed: No at org.jacorb.orb.iiop.IIOPConnection.to_COMM_FAILURE(Unknown Source) at org.jacorb.orb.iiop.IIOPConnection.flush(Unknown Source) at org.jacorb.orb.giop.GIOPConnection.sendMessage(Unknown Source) at org.jacorb.orb.giop.GIOPConnection.sendRequest(Unknown Source) at org.jacorb.orb.giop.ClientConnection.sendRequest(Unknown Source) at org.jacorb.orb.giop.ClientConnection.sendRequest(Unknown Source) at org.jacorb.orb.Delegate.invoke_internal(Unknown Source) at org.jacorb.orb.Delegate.invoke(Unknown Source) at org.omg.CORBA.portable.ObjectImpl._invoke(ObjectImpl.java:457) at com.adobe.service._ControlAgentStub.newRequestHandler(_ControlAgentStub.java:23) at com.adobe.service.ProcessResource.allocateConnection(ProcessResource.java:561) at com.adobe.service.ConnectionResource.getConnection(ConnectionResource.java:39) at com.adobe.service.J2EEConnectionFactoryManagerPeerImpl.getConnection(J2EEConnectionFactor yManagerPeerImpl.java:106) at com.semantico.depp.drm.documentsecurity.server.PolicyApplicationBean.applyPolicy(Unknown Source) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:324) at org.jboss.ejb.StatelessSessionContainer$ContainerInterceptor.invoke(StatelessSessionConta iner.java:683) at org.jboss.resource.connectionmanager.CachedConnectionInterceptor.invoke(CachedConnectionI nterceptor.java:185) at org.jboss.ejb.plugins.AbstractTxInterceptor.invokeNext(AbstractTxInterceptor.java:84) at org.jboss.ejb.plugins.AbstractTxInterceptorBMT.invokeNext(AbstractTxInterceptorBMT.java:1 44) at org.jboss.ejb.plugins.TxInterceptorBMT.invoke(TxInterceptorBMT.java:62) at org.jboss.ejb.plugins.StatelessSessionInstanceInterceptor.invoke(StatelessSessionInstance Interceptor.java:72) at org.jboss.ejb.plugins.SecurityInterceptor.invoke(SecurityInterceptor.java:120) at org.jboss.ejb.plugins.LogInterceptor.invoke(LogInterceptor.java:191) at org.jboss.ejb.plugins.ProxyFactoryFinderInterceptor.invoke(ProxyFactoryFinderInterceptor. java:122) at org.jboss.ejb.StatelessSessionContainer.internalInvoke(StatelessSessionContainer.java:331 ) -------------- Can anyone shed any light on what's going on here? I've configured my system as documented by a few people but I don't seem to be able to get it working. Many thanks, Anil.

Reader extensions for non Enterprise businesses

Well let me be the first to say what an excellent idea it is to enable specific document rights inside an Acrobat form so that Reader will make this capability to the user.
We at AgentWerks want to leverage this ability to our profit and make data transmission simple for our customers. Our customers use a plugin that moves data into and outof GoldMine Business Contact Manager, a Customer Relationship Management product for small business. Specifically our plugin would be enhanced if our customers could send a Acrobat form to their clients and have their clients email the form data back to them. Our plugin would then move the data into GoldMine.
A document rights enabled form is just what the doctor ordered.
Most of our customers will never purchase LiveCycle Reader Extensions. Is there another way that Acrobat forms can be enabled? My choice would be programmatically by code contained in our plugin when the form is created. It would be acceptable that the enabling could only be used once. Any guidance will be appreciated. Do not leave smaller businesses out of picture.

I recommend you speak with a sales consultant who can best help you out with your product needs.
You can contact one via the following URL:
http://www.adobe.com/enterprise/contactus.html
Mike

Adding LifeCycle Reader Extensions to a PDF Form created in Acrobat Pro 6

HELP!!!!
I have already created a form in Acrobat PRO 6.0, but I am running into the issue where my clients who don't have Acrobat STD/PRO can not enter their data and then save the PDF form as a copy and email it back to me with the data included. I understand that this LifeCycle Reader Extensions allows for such a result, but I have not clue how to add this funtionality to my already created PDF?!? I have downloaded the trial version Adobe LifeCycle Designer 7.1 (which appears to have full functionality for only 60 days)in hopes to just add this capability, but I am tripping over my own feet trying to figure this out.
If anyone could provide some guidance...I would totally appreciate it. I am trying to get away from the paper piles (as i'm sure we all are) and it is such a tease to see the demo documents from the Adobe site actually do what I am trying to do!!! :)
Thanks in advance for any advice/guidance anyone can give.
Cheers!
-jon-

>. I understand that this LifeCycle Reader Extensions allows for such a result
That's correct.
>but I have not clue how to add this funtionality to my already created PDF?!?
LiveCycle Reader Extensions is a product. You buy it. Note that the
price is "on application" and varies with your company's needs, but is
typically either tens or hundreds of thousands of dollars. This is to
offset the "lost sales" of Acrobat which people would otherwise have
to buy to save forms.
> I have downloaded the trial version Adobe LifeCycle Designer 7.1 (which appears to have full functionality for only 60 days)in hopes to just add this capability
There are many products with LiveCycle in the name from Adobe. That's
a different one.
Aandi Inston

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