Reader for PC Does Not Close

When I exit Reader for PC it does not close completely, causing an error when I try to "safely remove hardware".
I have to use Task Manager to close the process; the application is not shown as running.
I believe this has happened only since the recent software update. Is there a way to get the previous version?
ETA:
This only happens if the the reader (T1) is connected. Software closes properly otherwise.

Hello,
Welcome to the User Discussion Forums.
Please review this guide
https://us.en.kb.sony.com/app/answers/detail/a_id/31240/c/65%2C66/kw/31240
if a hard reset is necessary per the above steps for your PRS-T1 . The link is currently missing from the above instructions.
( we have submitted a request to have the link added. In the interim Please go here for a guide to walk you through it)
https://us.en.kb.sony.com/app/answers/detail/a_id/31628/c/65%2C66/kw/31628
if the above steps do not resolve your issue it is suggested to contact support for assistance.
http://esupport.sony.com/US/perl/suppor ... ?mdl=PRST1

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