Reader for PC Horrible Application

Reader for PC application is the worst that I have ever run across in some 33 years in the IT business. I had worked quite nicely with the Reader Library app since I purchased my PRS-500 when it was 1st available. Huge mistake installing the Reader for PC app. It immediately, without my permission, loaded my Reader with all the books & publications in my PC library, maxing out its capacity. Couldn't use Reader Library to delete the unwanted files as they had been marked as sync files. Went back to Reader for PC app to uncheck all categories as do not sync, whereupon the app deleted all files from my Reader, including the books I was reading. Using Reader Library to transfer all the books & publications I was reading back to the Reader, resetting bookmarks. Later on, even though I had unchecked all the sync categories, upon connecting my Reader, the Reader for PC app launched, redownloaded all books & publications, maxing out the Reader capacity again. Had to uncheck sync again, upon which all files were deleted from my Reader again. With deep anger I deleted the Reader for PC app from my PC. I've never run across a user app that ignores commands from the user to continue to change a device's files. Horrible horrible app & really destroys any confidence I had in Sony, the Reader & other Sony products even though I have been a loyal Sony customer for 20 years.

This is the view of myself and many others... from what I am reading on the forums this app sucks... is horrid... does not work.
I used the Reader Library app since I got my ebook from sony over a year ago never had real bad issures with it till now.. I look for updates and find this one only to have it hang my computer for such long periods of time... i have a quad core desktop with fairly new hardrives and lots of memory , in fact we use it to online game with heavy user apps..
I try to use this new Reader app and it has to be the worst i have tried .. i even tried a few others when i started having such problems with your app. Others run fine. but can not read my DRM books.. truly sad..
Whoever wrote this needs a new job.. never writing software again.
this sounds harsh but you are running away customers ... big time.
or do you think you will keep them cause of your name... Nope.. people will mover to what ever is easiest to use. this is not supposed to be diffucult.. but your company is making it so.
REmember .. KISS is the base of all systems that work and advance.
your original Reader Library program did that it worked and you didn't need a degree to run it.
Someone in your company does need to get this info and get a soultion or you will loose more customers.. I will not recomend this product at this time or until you get it right. I have promoted your products in the past 20+ yrs. but if this is how you treat loyalty for get us.

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