Reader is stuck on one file and wont load a new file why?

reader is stuck on one file wont load a new file why?

Hey george,
Could you please let me know if you are using the latest version of Adobe Reader i.e. 11.0.10
What OS version are you using?
Have you opened the file on the web or within Reader itself?
You might close the file, launch Reader and go to Edit> Preferences> Security(Enhanced) and uncheck 'Enable Protected Mode at startup' option.
Let me know if this sorts your problem.
Regards,
Anubha

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