Reader Mac installer problems

Hi there
New to the forum, just after seeing if anyone has a soloution for me:
Ive checked someonline help topics but dont seem to have found my answer and saw another discussion on here , that sounded similar, but when i clicked on it it to read the answers , it just said its been moved to another forum but with no link :/ so sorry if im reposting an existing problem .
Ok so I had Reader installed on my mac, it seems to have been constantly updating recently ...
Anyway tried to install the update but it just came up with an error 1301 or similar....
following online advice I deleted the old one , logged in as administrater to download and install the 11.0.2 update.
I run the installer but when it gets to 'running package scripts' it freezes for about 3 mins, (although say 1 min remaining) and then fails.
Ive tried restarting my machine, redownloading and stil get the same issue.
To confirm im a mac, running 10.8.2 , i have no antivirus software istalled or running and all other apps are closed.
Im logged in an admin account and trying to install for all users . ( 1 other account exists on my machine which is my main account i use)
Ive now deleted the old reader so now have nothing installed and dont seem to be able to get it back which is annoying
Any help greatly appreciated !!!

Hi,
When you are trying to install Reader XI for the second time, are you using the same user account on which Reader was previously installed? If yes, I would suggest you to create a fresh user account with admin rights and then try to install Reader XI using the account you had just created.
The problem you are facing might be due to some files *or* incorrect file permissions that are left behind from the earlier installations of Reader. Just try with the above step and update with the results.
Thanks,
Shashi

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