Reader not recognizing form fields

I have created a form with extended rights using Adobe Acrobat X. Everyone using Acrobate Pro X can use the form with no problems; however, a user who has Reader XI is unable to access the form fields. Any idea what may be wrong? The form was emailed to this individual who saved it to their desktop to open and complete.

Is the preferences for Reader set to open all PDFs in the PDF/A mode?

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If you mean the fields "Attendee x plans to attend the Churchill Downs event ($20)", I do see them in the available purchase field list. Please see the fields circled in red in the attached screenshot. Actually, you have already chosen the Yes option of those fields as purchase fields (see the last 4 items in Options->Collect Payments->Purchase Fields), so only "No" choices of them are listed.
The other yes/no fields "Attendee x plans to attend the opening reception" are also listed. I have circled them in blue in the screenshot.
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Eman Fu
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I'm new to this forum, so I don't know where that comment was posted.
To the point, I was trying to load a new program into my computer from a CD. Since the new mac mini's don't have internal CD readers, I attached an external one via the UBS port. Upon inserting the CD with the program on I wanted to load, the CD reader light came on for a couple of seconds as the reader started, than nothing. I decided to restart the computer, at which point, the drive was recongized and was able to load the program on the CD. I just tested this again, and the CD reading is being recognized by the computer now.
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I am trying to develop an accessible form that has at its end the following statement:
"I hereby certify that all statements on this application are true and complete to the best of my knowledge and belief. I understand that false statements on pre-employment materials constitute fraud in securing employment and is basis for dismissal."
This statement needs to be able to be Read Out Loud by a Screen Reader.
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So,
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2) How to alert users of Screen Readers that there also is a Signature line to fill out? They need to sign and date the form.
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George,
Thanks for the reply. Although I have a third party PDF Editing tool I have tried this with other PDF editable forms and they all seem to be exhibiting the same behavior. For example I went out on the internet tonight and found a UCSB Order Form on http://www.grafikart.com/order/ucsb.htm. When I open this form and type in text the displayed text is always black but when I print the form the entered text is always dark green. Note that I contacted my third party PDF editor tool about the problem they suggested that I run the unedited form thru their software and set all existing fields to be editable and then re-save the form after insuring that the text color for the editable fields was black. I did all that and again, the color of displayed text is still dark green. Note that when I'm talking about the text being green I want you to understand that the form itself prints in black text however any text that I enter into the form always prints dark green.

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Message was edited by: retrokat42

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This question was solved.
View Solution.

This problem is resolved once I powered down my laptop, unplugged the AC adapter and all external connections, removed the battery, waited about one minute, resinserted the battery, and restarted my PC.
The Validity Sensor driver was automatically added by Windows, and my fingerprint reader is now recognized and working.

Reader not recognizing form fields

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