Reader Software Sync Error

I have a reoccurring problem when syncing a reader to my library. The synch stalls at a certain book, and if I delete that book it just moves to the next one and stalls again. I had this problem first on a PRS-700 and a laptop running XP and now with a PRS-650 and a laptop running Windows 7 64-bit. I have de-installed and re-installed the latest 3.3.00.07130 program.
What am I doing wrong?

Here we are again.
Reader: PRS-600
Software: Reader Library 3.3.00.07130 on Windows XP SP3
Library: ePub (DRM, non-DRM), PDF
Long and short of it: Reader Library gets stuck syncing about halfway through. Initially the sync hung on a non-protected PDF (a magazine download). I deleted the PDF and sure enough the sync started failing on another book (non-DRM ePub). I tested all the usual suspects - Sony-provided USB cable, checked all 300 documents in the library and not one of them would not open in the software, nothing on a UNC path or removable drive. I have soft-reset the Reader, rebooted the computer, deleted all BBeB books from the library, but no luck. I have been waiting for nearly four hours in queue for a Sony chat support rep through chatsupport.sony.com, but clearly there is nobody available or willing to take the case. Using Calibre is not an option as I have about 50-60 books downloaded from Sony's store.
So...what can we do from here?

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