Reader stuck in perpetual re-set
I have a pocket ereader, PRS 300. I recently deleted several stories from it and then tried to load more on it (this had always succeeded in the past). It then seemed to get stuck in "loading", and after about 15 minutes, I pushed the rest button. Now it won't do anything but try to reset continually. I can't even turn it off without it turning itself back on and trying to reset. It will eventually shut itself off after the period of time for automatic shut off expires. Help!
Thank you for your post and welcome to the forum.
As you have already done a soft reset on the unit and this has not resolved the problem I would recommend that you hard reset the Reader. A hard reset will erase all content on the Reader, so make sure everything is backed up.
To hard reset: Firstly, power off the Reader.
Then, on the bottom edge of the Reader, using a paper clip or a toothpick, press the RESET button.
Turn the Reader back on.
While the screen displays [Opening book...], simultaneously press and hold the down arrow in the directional button and the 0 button until the Reset All screen is displayed.
NOTE: If Opening book... does not display on the screen, charge the Reader's battery for several hours before attempting the reset process again.
Then press the 5 button to reset the Reader.
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