Reader Successful Install is not successful
Yesterday, I had Reader X on my PC and it worked fine. When I tried to upgrade to Reader XI, I downloaded it to my computer, and at the end I was told that the installation was successful, but Reader XI did not show up anywhere. This happened 3 times. So I deleted Reader X and tried to download Reader XI again.
I downloaded Adobe Reader from the Internet, saved it, and ran the exe file. At the end I was told that the installation was successful. However, Reader is not on my computer. There is no Reader icon on my desktop. When I try to open a PDF document, Reader is not listed as an option for opening the document.
Adobe Reader is not in my Downloads folder, even though I saved it (when I downloaded it) and then ran the exe file.
I have a Compaq desktop PC running Windows XP.
How do I successfully install Reader on my PC?
I tried a variety of things to get Reader XI installed:
I had used Windows' System Restore to make a backup (restore point) before I began this fiasco of trying to install Reader XI. I tried to restore to that restore point, but Windows said that it could not restore to that restore point. No explanation was given.
I looked for Windows updates, but my Windows software was up to date.
I removed all traces of earlier versions of Reader folders and files.
I turned off my computer's security software while trying to install Reader XI.
I used different browsers (Firefox and Internet Explorer) to download and install Reader XI.
All of these attempts to install Reader XI failed. I was able to download and save the installation (.exe) file on my hard drive, but when I ran the program, it did not install Reader XI.
After fighting this frustrating problem for 2-3 days, I found Reader X on the Internet, and downloaded and installed it without any problems. So now I am back to where I was before trying to install Reader XI. Since I am not a masochist, I plan to use Reader X indefinitely.
Thanx for you assistance. I truly appreciate it. If someone can offer suggestions as to what may have caused my problem and/or how to successfully install Reader XI, I will try again.
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