Reader update has broken IE

Several of our users have received the latest update to Reader and now no pdfs will open in the browser. We are using IE 8 because we have a technical manual that will not run in 9 or 10. We have checked the Add-On settings in IE and there is now NO Add-On for Adobe Adobe PDF Reader (we have checked for it under all the drop downs in the Add On Manager) it just does not exist at all. We have uninstalled Reader XI and gone backwards but this has no affect - the Add On is now never installed it seems.
We really need a fix for this as our tech manuals are all PDFs and are online and linked. Opening the main file in Reader and not the browser does not work for us.

For others - if you run into this problem - it was because our users were using the 64 bit IE. If we use the 32 bit IE then IE will open the pdfs correctly - in the browser. Can't use 64 bit IE on a 64 bit machine - go figure.

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10.6.8 update has broken quicktime 7 codecs

Hi there
It seems that the 10.6.8 update has broken the codecs that quicktime 7 uses.
We have users here that need to use quicktime 7 pro to export movs etc, and since the update, they cannot play (so far that we have found) movs that are using the photo-jpeg decompressor.
We're using the version from the optional installs package form the dvd.
We've been able to work around this by copying (from a 10.6.7 install) the following folders, over the top of the 10.6.8 image.
/System/Library/QuickTime
/System/Library/QuickTimaJava
/System/Library/Frameworks/QuickTime.framework
/Library/QuickTime
While ive tried to single out which files are affected, it seems copying one of these folders at a time hasnt fixed the problem. Only when (at least) all the /System folders are copied over, then we can start playing the movs that have the broken codecs.
Is this something Apple is aware of? Is there an word of a fix for this? I also hear that optical audio is broken as part of the update - which the solution has been to recopy the kext file back from an older system.
10.6.7 was a show stopper for us - because of the NFS permission problems.. (but QT7 worked)
and now 10.6.8 is a show stopper for us, because QT7 is now broken, but the NFS problems are resolved.
I dont want to have to rebuild our workstations back to 10.6.6 as we had other issues that was fixed with 10.6.7..
Any ideas anyone? Apple dev's?
Cheers

i think ive narrowed it down to a single file...
On my 10.6.8 laptop - with the stock QT files... the affected movs wouldnt play...
I copy this file from a 10.6.7 machine...
/System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTime Components
And i can play the files again...

Software Update has broken my system

Software Update has broken my system so that I can no longer restart or shutdown normally. All attempts to restart or shutdown hang the system with a grey screen and a Software Update menu on the menu bar. The menus can be pulled down, but the menu items, like "restart", are not functional. I have to use the control/command/power keys to force a restart, and then command-R after the chime to get to a screen where I can shutdown.
I have just done a complete reinstall of the operating system (10.7.5), with no change in this behavior. I have also tried to do a manual installation of the latest security update, but after hitting the restart button, the same Software Update screen appears whether I have actually used Software Update or not. How do I go about nudging my system out of this behavior?

The startup disk may need repairing.
Launch Disk Utility located in HD > Applications > Utilities
Select the startup disk on the left then select the First Aid tab.
Click: Verify Disk
If repairs are necessary, restart while holding down the Command + R keys so you can access ML recovery / Disk Utility. OS X: About OS X Recovery
If the startup disk does not need repairing, start up in Safe Mode
Keep in mind a Safe Mode boot takes longer than a normal boot so be patient. When you're in Safe Mode you should see Safe Mode in red top right side of the desktop.
From there click the Apple menu icon top left in the screen. Select Restart from the drop down menu.

Adobe Reader Updater has been 'downloading' for over a week now...it is preventing me from signing out and closing my mini Mac, can't close down. The window will not close ever, just keeps spinning around...help!

How can I stop the 'Adobe Reader Update' from constantly trying to download? It's been over a week now, preventing me from signing out of my computer and other issues too. Can you help please? thanks!

Hi! The version is OS X 10 8 5...not sure what that means lol but it makes a difference obviously!
I did what you said now and it has worked, thanks so very much for getting back to me. I really appreciate your help!!
Can I ask you questions in the future or do I just do that through the forum?\
Thanks again, Jennie
From: Anubha Goel <[email protected]>
To: rubyrose1950 <[email protected]>
Sent: Sunday, April 26, 2015 10:42 PM
Subject: You have been mentioned by Anubha Goel in Re: Adobe Reader Updater has been 'downloading' for over a week now...it is preventing me from signing out and closing my mini Mac, can't close down. The window will not close ever, just keeps spinning around...help! in Adobe Community
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You have been mentioned
by Anubha Goel in Re: Adobe Reader Updater has been 'downloading' for over a week now...it is preventing me from signing out and closing my mini Mac, can't close down. The window will not close ever, just keeps spinning around...help! in Adobe Community - View Anubha Goel's reference to you Hey rubyrose1950, Could you please let me know what version of OS are you working on.You might try uninstalling Reader and install it again from the below mentioned link:Adobe Acrobat Reader DC Install for all versions Let me know how it goes. Regards,Anubha
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ITunes 10.1.6.7 update has broken my foreign font display - Asian characters are now squares. How do I fix this?

The iTunes 10.1.6.7 update has broken my foreign font display - Asian characters are now squares.
They are fine on my iPhone, copying to other documents & through the Last FM scrobbler, yet iTunes shows songs incorrectly. I've fiddled with the ID3/Unicode settings - nothing changes.
For example: iTunes shows a bunch of squares, yet when I copy and paste them here it becomes ~ 일렉트로보이즈
This was not a problem earlier - everything was fine in the four years or so I've used iTunes until, I believe, this update. If it was not the update, I'm not sure what else it could be?
Any suggestions on how to fix this? Thank you!

Thank you so much! I vigorously searched around these parts and the general internet before posting and found nothing - it's so simple, too
Hahaha, turns out it was Windows, not iTunes, that broke my font

2009-001 Security Update Has Broken Printing From VMWare

Are Apple aware that their latest security patch has affected the ability to print from a guest OS in VMWare Fusion?
I've installed Adobe Reader 8 since the update, and that won't print too, though I can still print PDF's from Preview, perhaps the update has affected CUPS.
Since Apple recommend VMWare (quite rightly) in their online store, I hope that they feel an obligation to help solve this!
Message was edited by: Punter1

Dave Sawyer wrote:
It seems like you VMWare people have more problems than people using Parallels.
I have both
Me too!
in my experience Parallels is a lot more twitchy and problematic than VMWare.
I'm not sure about the definition of "twitchy" in this (or any) context.
That doesn't mean that VMWare is perfect; it's not by any means.
I've never seen any software that is prefect and without bugs. I want to sound fair and unbiased, but I can honestly say that I have never experienced any problem, of any kind, in Parallels. It has never failed me.
I cannot say the same for VMWare. I tried it, found numerous problems immediately. The 2.0 version seems better. It doesn't appear to make the Mac itself unstable, even when VMWare isn't running.
But I've found it to be much more stable than Parallels (either v. 3.x or v 4.x).
For all tasks where printing isn't required I assume
It is not my intention to turn this thread into yet another Parallels vs. VMWare flame war. I have seen a great deal of disinformation targeted at Parallels over the past couple of years. I have made it a personal goal to do my part to fight it whenever I get the chance. So that is why I seem a bit testy and defensive - because I am
Neither you nor the original poster have said anything derogatory towards Parallels. Both Parallels and VMWare are fine products. In this case, VMWare has a bug. That is unfortunate for them. I haven't installed the security update myself to see if Parallels is immune. But I'm guessing it is unaffected considering the level of trashing that Parallels gets even when they don't have bugs.
It is unfortunate that the original poster was misinformed about Apple recommending VMWare. Apple will help market just about any Mac software, but I don't think Apple would ever recommend any 3rd party product over another 3rd party product. They sell both VMWare and Parallels in the Apple Store.
I am sure that VMWare will find and fix this bug fairly shortly. I'm sure Apple will help them if they ask.
I am sure that Adobe Reader 8 will not be updated to fix its bug. Adobe Reader 8 is already obsolete. Adobe Reader 9 may not have the same issue. I can't say myself because I don't use Adobe software to read PDFs. I prefer Preview, Skim, or PDFClerkPro.

The latest update has broken a lot of things...

There was a big update which required me to restart and it did that whole initial setup thing again. However things like the Disk Cleanup Manager take ages to open now and programs like Nvidia's Geforce Experience don't open at all any more. Just lots
of programs and things are broken and don't work any more.
I just tried to to remove something from home and my screen started flashing once I did it. I got it to stop by restarting and installed nvidia drivers to see if I could get the GeForce experience working again and then my screens started flashing again but
won't stop this time. Having to type using my phone since I cannot use the pc any more until I reinstall windows. Weird how making changes now does this since that big update. Guess it is back to windows 7
Notification icon constantly has a red circle with a white line going through it as it flashes. The screens aren't turning on or off, just flashing grey and then going back to desktop.
Lots of werfault.exe in the task manager
I noticed my caps lock, num lock and scroll lock lights haven't worker since the update too. Also as my screen flashes like this my cup runs at 50 percent and my c drive runs at 100, so windows is doing something. I disabled svhosts one by one and it stopped
but I had access to nothing and then it blue screened

have you use latest version of nvidia driver, you have a compatibility issue here.

[SOLVED] xorg update has broken nvidia-173xx driver

Hi,
I've been using arch for around 2 and a half months on 2 computers (a dell Inspiron 2200 and an old home built pc). So far I've been able to figure out most things myself. However, following today's xorg update x seems to be broken. My laptop, which does not use nvidia, seems to be fine. On the pc i installed the i686 version and am running kde 4.5.1
I have reinstalled nvidia-173xx and nvidia-173xx-utils, and run nvidia-xconfig but this has not helped any.
Although the installation is carried out there is an error stating:
ERROR: Module nvidia does not exist in /proc/modules In order to use the new nvidia driver, exit xserver and unload it manually
A google search on the above error didn't advance me any further, either.
I have also waited for today's kernel update but that hasn't seemed to fix things.
If I run "startkde" i get an error message stating that it can't connect to the x server.
"startx" says much the same only more verbose.
/var/log/Xorg.0.log has the following information :
dlopen: /usr/lib/xorg/modules/drivers/nvidia_dvr.so undefined sym$
failed to load /usr/lib/xorg/modules/drivers/nvidia_dvr.so
unloadable module "nvidia"
failed to load module "nvidia" (loader failed, 7)
I've done a lot of esearch but can't find any solutions to my issue. The following thread seems to be related :
https://bbs.archlinux.org/viewtopic.php?id=103716
but i can't seem to find an answer there either.
Any help would be appreciated.
Cheers
Last edited by rabid_works (2010-09-29 19:32:42)

ok, went to downgrade using
#pacman -U ...
but i have yet another error due to a conflict between files :
xorg-server: /usr/lib/xorg/protocol.txt is already present in the file system
xorg-server: /usr/share/man/Xserver.1.gz is already present on the file system
xorg-server; /usr/share/xkb/README.compiled is afready present in the file system
is it possible to safely force the installation?
sorry if thatś a lazy question but I've been looking at this for so long that i can't fathom the idea of futher searching.
EDIT: ok, i had a break and realised it'd be safer to simply rename and the delete the problematic files. The downgrade went fine. I have X back.
thanks for the help.
Last edited by rabid_works (2010-09-29 18:52:27)

Maverick 9.5.2 update has broken Mail, Safari & AppStore

Hi
I have mid 2010 MacBook Pro and last night installed update of Mavericks. On restart, Mail was not not showing the message in the preview pane (or when double clicking the message open). Then when I opened Safari, I wasn't able to see anything in the window of that, and when I open the App Store, again I see nothing other than the menu buttons at the top.
I've tried to reinstall Mavericks from the Recovery Drive and it won't install, saying that a recovery drive could not be installed.
Anyone know of a fix?

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you boot, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

Today's iTunes update has broken iTunes on Windows Server 2008 (64 Bit)

After today's update, iTunes crashes 100% of the time upon launching.
"iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." is all the info the error window gives. Uninstalled and re-installed 3 times, with exact same results

I updated QuickTime Player. No change in iTunes crashing at launch. If I choose "debug", it brings up the Visual Studios Just-in-time debugger, with a message: "An unhandled Win32 exception occurred in iTunes.exe [4748]

Software update has broken file sharing

Hi,
I ran software update for the first time in a few weeks yesterday ... and now my file sharing is broken. I have 2 USB drives shared from my mac mini running Leopard and I access them on my MBP (running Leopard and Win XP). I couldn't connect to either drive after the restart, but everything is the same in System Prefs > Sharing. None of the shortcuts I used previously work, and trying to access the mac mini by IP address yields nothing either (although it is pingable).
Any help on this matter would be greatly received, thank you.
andy

I know this doesn't solve the problem but I'm having the same issue trying to connect to my iMac G5 PPC 10.5 from my Intel MacBook running 10.6. I got frustrated and did a Time Machine restore from about a month ago and it worked like a charm. Once I did my System Updates on the iMac though... No dice. So it's definitely the update- I know for me at least knowing what the problem is helps some. May just be a glitch in the update in which case all you can do is wait...

New Software update has broken G4 retail box

I'm hoping someone can point me in the right direction
I replaced an original BT supplied DTR1xxx box with a G4 retail box about 12 months ago because of the constant lockups and laggy gui on the DTR1xxx box.
The G4 retail box has been working perfectly until today when Im guessing BT have pushed the latest update to it,now it cycles constantly between Waking up and Nearly ready. Selecting every option from Maint mode menu results in "Sorry, selected option failed"
I can switch back to the DTR1xxx box to troubleshoot but I cant go back to the hassle of that underpowered door stop.
Anyone know the magic words I need to use with Customer Care to get the right software pushed? Or to get them to give me a new box now that I'm out of contract?
Thanks

I get exactly the same error with or without the network cable connected.
I've put my original DTR-T100 back in and after an update it is working fine, so this proves there is nothing wrong with my internet connection. It seems smoother now than it did when I replaced it. I couldnt tolerate the slow laggy UI and frequent lock ups. It looks as though the interim updates have improved the experience on the DTR-T1000, although not enough to make me want to stick with it.
It seems too much of a coincidence that my G4 Retail box shoiuld develop a fault at the precise time that new software is released.
I'm trying to upgrade my DTR-T1000 to a G4 box for £35, but of course nothing is ever straightforward. I have to wait a week for BT to fix some issue with my account on their system that prevents them submitting the upgrade. I wouldnt be at all surprised if my retail box starts working when I pay them the £35 to upgrade.
Seems bonkers that a BT branded retail G4 box should be blocked from connecting to their Youview service but hey ho.

Yosemite latest update has broken yahoo email from mail.app. Emails won't collect or send. Tried deleting the yahoo account, now I can't re-add it - "an unknown error has occurred"

Did the latest update to Yosemite last night. All day my mail has played up. Either it won't collect email from IMAP for long periods, or sent emails would just sit in outbox then send them periodically.
I've now tried deleting and re adding the account. But it won't re add correctly - I either get "an unknown error has occurred" when I try and add it as a "Yahoo" account, and if I try adding it as "other email account" it syncs up around 300 email messages and then won't work.
Please help, email is a vital cog in my day to day Mac use.
Thanks

This worked for me for my Yahoo.
http://osxdaily.com/2014/10/28/fix-mail-smtp-sending-errors-os-x-mac/
Good luck

Denim update has broken accelerometer on Lumia 930 (UK CV). Anyone experiencing this?

Hey all,
After the denim firmware update my 930's accelerometer starting lagging badly (2 or 3 seconds). This is either on games or just the normal screen rotation.. I found more people with the same problem after the update, so far only in the UK CV.
I haven't found a solution yet, only thing I haven't tried is a hard reset and I'd really like to avoid that. It is really annoying as I'm developing an app that depends on the accelerometer..
I contacted @LumiaHelp on twitter, and they directed me here.
Anyone with the same problem? Resolution suggestions (without hard resetting) ?
Phone status:
- OS Version: 8.10.14226.359
- Firmware revision: 02540.00019.14522.26006
- Mobile Operator: 000-GB
Video showing the problem: https://www.youtube.com/watch?v=3jovOzasyjw
Thanks
Ricardo
Ricardo Caldeira

Hi Ricardo,
This forum is to discuss windows phone development issue. I think your question is about the firmware, I would recommend you post your question on answers forum
http://answers.microsoft.com/en-us/.
Please feel free to let me know if you have any concerns.
Regards,
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place. Click HERE to participate
the survey.

10.4.11 update has broken my mac mini core duo

I got a rather odd error near the end of my update to .11, and went ahead and downloaded the standalone installer. I ran it, and it appeared to work properly. I later rebooted to complete, and the machine never restarted.
I did a 'press power to shut off' followed by power to start.
* stuck at gray apple screen with spinning progress wheel.
I forced off again and reset PRAM (cmdopt+PR).
* chimed, restarted, stuck at gray apple with spinning progress wheel.
Attempted safe start (shift after chime till spinning wheel)
* stuck at gray apple with spinning progress wheel.
Attempted single user (cmd+S)
* stops at:
"CSRHIDTransitionDriver::probe booting in single user .. do not match"
Attempted verbose (cmd+v)
* stops at:
"IOBluetoothHCIController::start Idle Timer Stopped"
Attempted open firmware (cmdopt+of):
* stuck at gray apple with spinning progress wheel.
I've attempted to use the OSX Tiger DVD pressing C at start:
* disk audibly whirs, but never progresses beyond gray apple with spinning progress wheel.
Same for restart pressing D with disk in.
I do not have access to another mac, and do not have any way to install OSX onto an external drive to try to boot my mac.
Edit to add: Filevault is enabled, did not run "repair permissions"
(have to comment: if its so important, why does the installer not force it to happen?)
Do I have any other options to try or do I own a $500 paperweight?
edits to add additional info

I am on my way to a possible cure. I located in the attic the original (still in their sealed box) Official Mac Mini Install Disks after calling Apple SuUpport. (I had been trying to resurrect using an OSX Tiger Black box install dvd set). The machine just would not boot from that black Tiger OSX DVD...However:
The mac support rep (Dan - great job) had me use that original disk, and said: hold the C key - from the chime all the way until a dialog box came up to do an archive and install. It took a good 4 or 5 minutes of holding.
But - the end result was that I am now doing a complete archive and install, so I get to keep everything (many gigs of music) and reinstall third party stuff. Suitable punishment I suppose for being a Mac snob and not backing up for eons compared to backing my PC up with an automated process weekly.
For others: Dan said that the install must have encountered a glitch and was left in an incomplete state with some critical bit of software malformed. He could not explain that it would not boot to open firmware, or what the glitch might have been.
I will post again once i have a working system and once again attempt to get current in version and security updates...after a complete backup to a nice new external drive
Oh well, live and learn.

Reader update has broken IE

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