Reader will not open in Mac OS10.6.7
I have Intel IMac running Snow Leopard. I have never had a problem with Reader before. Several weeks ago, Updater asked if I wanted to update my Reader, which I think was version 9.something, but I do not remember exactly. I accepted the update. Since then, Reader has completely stopped openning. When I click the application, it bounces in the dock for 5 seconds and then quits. I have tried uninstalling every Reader file I could find (including in peferences and caches) and reinstalling several times. I have tried to reinstall Reader 9.4 and Reader 10 several times, all with the same result. Everything else on the computer is running fine. This is the most perplexing issue I have ever had. The error message I get is "Adobe Reader cannot be opened because of a problem" I also get error messages saying that AdobeAir is not installed, even after I have downloaded it. Pictures of error reports attachd. Can someone help?
Thanks. Here it is. Hope you can help. Brian
Process: AdobeReader
Path: /Applications/Adobe Reader.app/Contents/MacOS/AdobeReader
Identifier: com.adobe.Reader
Version: 10.0.1 (10.0.1)
Code Type: X86 (Native)
Parent Process: launchd
Date/Time: 2011-04-16 12:14:56.970 -0400
OS Version: Mac OS X 10.6.7 (10J869)
Report Version: 6
Interval Since Last Report: 53401 sec
Crashes Since Last Report: 4
Per-App Crashes Since Last Report: 4
Anonymous UUID: FF16C041-104D-433F-9958-E7D83D8BEBBA
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Symbol not found: _NSMarkedClauseSegmentAttributeName
Referenced from: /Applications/Adobe Reader.app/Contents/MacOS/../Frameworks/Acrobat.framework/Acrobat
Expected in: /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
in /Applications/Adobe Reader.app/Contents/MacOS/../Frameworks/Acrobat.framework/Acrobat
Binary Images:
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0x96bd5000 - 0x96bf5fe7 libresolv.9.dylib 41.0.0 (compatibility 1.0.0) <BF7FF2F6-5FD3-D78F-77BC-9E2CB2A5E309> /usr/lib/libresolv.9.dylib
0x96da8000 - 0x96db3ff7 libGL.dylib ??? (???) <4425B9AA-B494-A336-EABB-6BBC9FF4EC4F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x96db4000 - 0x96db4ff7 com.apple.CoreServices 44 (44) <51CFA89A-33DB-90ED-26A8-67D461718A4A> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x96db5000 - 0x96f6ffeb com.apple.ImageIO.framework 3.0.4 (3.0.4) <C96F11A7-2569-3037-C4C3-0342708FA3CB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/ImageIO
0x96f70000 - 0x96f8cfe3 com.apple.openscripting 1.3.1 (???) <2A748037-D1C0-6D47-2C4A-0562AF799AC9> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework /Versions/A/OpenScripting
0x96f95000 - 0x97015feb com.apple.SearchKit 1.3.0 (1.3.0) <9E18AEA5-F4B4-8BE5-EEA9-818FC4F46FD9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framewo rk/Versions/A/SearchKit
0x97016000 - 0x97035ff7 com.apple.CoreVideo 1.6.2 (45.6) <EB53CAA4-5EE2-C356-A954-5775F7DDD493> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x9704a000 - 0x9704eff7 IOSurface ??? (???) <235E7E3D-B6E5-0AAA-C41A-7AC1F54A7EBF> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x9704f000 - 0x972c2fe7 com.apple.Foundation 6.6.6 (751.53) <C73FDD37-000B-C505-FD8D-80D1C9D17965> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x973f0000 - 0x97411fe7 com.apple.opencl 12.3.6 (12.3.6) <B4104B80-1CB3-191C-AFD3-697843C6BCFF> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x97412000 - 0x97e64ff7 com.apple.WebCore 6533.20 (6533.20.24) <AB32AF40-6B73-D096-FC7B-7081F65EAA02> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versi ons/A/WebCore
0x97e65000 - 0x97f21fff com.apple.ColorSync 4.6.6 (4.6.6) <D00B95AE-2379-CB8E-B18C-FF5B66741C23> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/ColorSync
0x9806a000 - 0x980baff7 com.apple.framework.familycontrols 2.0.2 (2020) <C96C8A99-A40C-8B9C-1FBA-A0F46AC92F17> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
0x980bb000 - 0x981e9fe7 com.apple.CoreData 102.1 (251) <87FE6861-F2D6-773D-ED45-345272E56463> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x9834d000 - 0x98782ff7 libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <5E2D2283-57DE-9A49-1DB0-CD027FEFA6C2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libLAPACK.dylib
0x989af000 - 0x98b56ff7 libSystem.B.dylib 125.2.10 (compatibility 1.0.0) <ADF8138B-2384-2FC0-CCBF-C4721B53568A> /usr/lib/libSystem.B.dylib
0x98c36000 - 0x98cd1ff7 com.apple.ApplicationServices.ATS 4.4 (???) <FD63F92B-8DDE-4DBA-A7A5-0294E3607083> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/ATS
0x995c4000 - 0x9965cfe7 edu.mit.Kerberos 6.5.11 (6.5.11) <F36DB665-A88B-7F5B-6244-6A2E7FFFF668> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x996e8000 - 0x996f6ff7 com.apple.opengl 1.6.12 (1.6.12) <81AEF74E-E33A-B021-9CDB-6199104105FF> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x996f7000 - 0x997a1fe7 com.apple.CFNetwork 454.11.12 (454.11.12) <BE832CCE-B692-F55F-F5F8-3973649AFEA1> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framewo rk/Versions/A/CFNetwork
0x997a2000 - 0x997a5ffb com.apple.help 1.3.1 (41) <67F1F424-3983-7A2A-EC21-867BE838E90B> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions /A/Help
0x99822000 - 0x998edfef com.apple.CoreServices.OSServices 359 (359) <EC340F74-8192-C9DD-40B3-AE4E519A38D7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framew ork/Versions/A/OSServices
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <ADF8138B-2384-2FC0-CCBF-C4721B53568A> /usr/lib/libSystem.B.dylib
Model: iMac5,1, BootROM IM51.0090.B09, 2 processors, Intel Core 2 Duo, 2.16 GHz, 2.5 GB, SMC 1.9f4
Graphics: ATI Radeon X1600, ATY,RadeonX1600, PCIe, 128 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x87), Broadcom BCM43xx 1.0 (5.10.131.36.9)
Bluetooth: Version 2.4.0f1, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD2500JS-40TGB0, 232.89 GB
Parallel ATA Device: MATSHITADVD-R UJ-846
USB Device: Hub, 0x0409 (NEC Corporation), 0x005a, 0xfd500000
USB Device: EPSON Scanner, 0x04b8 (Seiko Epson Corp.), 0x0131, 0xfd530000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8501, 0xfd400000
USB Device: Hub in Apple Pro Keyboard, 0x05ac (Apple Inc.), 0x1003, 0x1d100000
USB Device: Apple Optical USB Mouse, 0x05ac (Apple Inc.), 0x0304, 0x1d110000
USB Device: Apple Pro Keyboard, 0x05ac (Apple Inc.), 0x020b, 0x1d130000
USB Device: Samsung ML-2010, 0x04e8 (Samsung Electronics Co., Ltd.), 0x326c, 0x3d100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8206, 0x7d100000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8240, 0x7d200000
FireWire Device: d2 quadra (button), LaCie, Up to 400 Mb/sec
FireWire Device: unknown_device, Unknown
>
Similar Messages
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My reader will not open a PDF file that I have downloaded from a government web site (an application form) - it states that the file is not good. I can open on the web site but not from my mac computer.
Maybe this: http://helpx.adobe.com/acrobat/kb/pdf-error-1015-11001-update.html ?
Do you have a link to that document? -
Adobe reader will not open pdf files I have saved as, or, export as pdf to my desktop (latest Maverick). The same file does open when I am on the source website (i.e. user manuals etc.). Why?
iMac G4, Mac OS X (10.4.9)
Make sure you have the latest Adobe Reader installed for your OS.
http://www.adobe.com/support/downloads/product.jsp?platform=macintosh&product=10
Did you try using Preview. If you control click on the PDF on your desktop you can use the "open with" option. -
Foxfire froze when I tried to open email info. Had to force quit Foxfire. Could not reopen. Installed 8.0.1 Foxfire. This will not open on MAC 10.4.11
You '''can not use version 8.0.x on your 10.4.11 mac with ppc'''
http://www.mozilla.org/en-US/firefox/8.0/system-requirements/
Firefox 4 versions and later do not run on a PowerPC Mac and require at least OS X 10.5 and an Intel Mac.
'''latest supported version for your os is 3.6.24''' you can download from here:
http://www.mozilla.org/en-US/firefox/all-older.html
For older Macs that aren't supported in Firefox 4+ versions '''if you like''' try TenFourFox for PowerPC's running Mac 10.4.11(like yours) & 10.5.8
http://www.floodgap.com/software/tenfourfox/
http://tenfourfox.blogspot.com/
https://code.google.com/p/tenfourfox/wiki/PluginsNoLongerSupported
see also:
[http://support.mozilla.com/en-US/kb/Installing%20Firefox%20on%20Mac Installing Firefox on Mac]
thank you
Please mark "Solved" the answer that really solve the problem, to help others with a similar problem. -
I performed the update to 3.6.6, and now Firefox will not open on Mac OS 10.6.4. I hope I haven't lost all my bookmarks, etc.
== This happened ==
Every time Firefox opened
== after the update to 3.6.6Using your link, I downloaded the new version. When I dragged the Firefox icon into the applications folder, it asked if I wanted the new version to replace the existing one, and I said yes. I was then told that it couldn't be done because I had insufficient privileges for some items. Is the reason for this that I didn't trash the old version BEFORE dragging the new one into the applications folder (under the assumption that "replace" meant that the old version was trashed as the new one was installed)? If not, it appears that I am back to the same problem I've had before.
Since I'll be replacing this computer soon, it seems too troublesome to bother with this update. I'd just like the update reminders to go away! -
Adobe Reader will not open PDF in browser simple answer.
I just had this problem and was able to work through it with the help of tech support from TD Ameritrade. The fix is simple so read on. After uninstalling and reinstalling all things adobe and trying other recommendations on these forums I was stumped. I called my broker tech section since I couldn't open their reports and we identified what my specific problem was. For me, and I imagine some of you this will help and prevent a lot of wasted time.
Nothing was wrong with my Adobe Reader. My problem was that I have a 64 bit operating system and both of my default browsers were 64 bit browsers. I did not know my internet explorer default browser was the 64 bit one until the technician that assisted me informed me that a recent windows update made all 64 bit systems default to 64 bit internet explorer browsers. You cannot change that default by choosing between 64 bit and 32 bit, because you can only choose internet explorer. That explains why my attempts to open with a 32 bit browsers always failed. I also tried with Firefox thinking it was 32 bit and it failed as well. The technician informed me Firefox is a 64 bit browser and then it made sense. I guess the recent Adobe reader update caused a change that no longer allowed my 64 bit system and 64 bit browser to open PDF's through the browser. The technician who assisted me has a 64 bit system and only uses 64 bit browsers and can still open PDF's through those browsers. That confused us for a while until we realized he had his Adobe updater turned off and therefore had not been exposed yet to the update that originated my problems.
****ANSWER FOR MY PROBLEM*******The quick answer is use Google Chrome or some other 32 bit browser. If you set a 32 bit browser as your default, the PDF's will open. You cannot set Internet Explorer 32 bit browser as your default if you have a 64 bit system and also have 64 bit Internet Explorer. The windows update prevents you from doing it. At least that is my understanding.
The bottom line is I have the newest Adobe Reader on a 64 bit system and can open any web PDF with Google Chrome set as my default browser, because it is a 32 bit browser. The new Adobe Reader will not open PDF's with a 64 bit browser in Vista. A 64 bit system is fine as long as you use the 32 bit browser to open your PDF's in Vista. I hope this helps some avoid some headaches. I wish it had been posted when my problem first arose.
I think you can use a 64 bit browser in Windows 9 or later, but for Vista the above applies.Yes I can create a short cut to internet exp. 32 bit on my desktop and I can even be using Internet expl. 32 bit, but when I try to open a PDF with adobe reader it won't work with internet exp. as my default browser b/c windows will always choose Internet exp. 64 bit which isn't supported yet by adobe reader. With google chrome as my default browser windows can't choose an unsupported 64 bit browser in its place b/c google chrome doesn't have a 64 bit version.
My post was for those people who may not have realized yet that windows would not ever choose Internet expl. 32 bit over Internet expl. 64 bit if both exist on their system. For them it is easiest to just choose a default browser that only has a 32 bit version.
If I understood your reply correctly, you were telling me how to create a shortcut to Internet exp. 32 bit on my desk top. However, having that shortcut on my desk top and opening my browser through it will not prevent the problem of windows choosing my Internet exp. 64 bit browser for pdf's I try to open from the web. Thank you for your response, but I think the problem that I have tried to explain does exist for many users and can only be fixed by using a 32 bit browser that is not Internet explorer as your default browser. At some point if windows fixes the update that always chooses Internet expl. 64 bit over Internet expl. 32 bit, then this will all be irrelevant.
Thanks
Sent from my iPod -
Adobe Reader will not open embedded PDFs in Safari with Yosemite
Adobe Reader will not open embedded PDFs in Safari with Yosemite installed
That looks like a perfectly good PDF, but since it's trying to open in Microsoft Word, that means your file association for .pdf files is incorrect. You should change it to point to Adobe Reader instead of Word.
If you are on Windows, see http://windows.microsoft.com/en-us/windows/change-file-open-program#1TC=windows-7 -
I just bought and downloaded an embroidery file but Adobe Reader will not open it. What can I do?
Is it actually a PDF file or something else.
You haven't given us enough information to do anything other than throw random guesses your way.
Version of Reader? File type? Downloaded and saved to your desktop or are you clicking a link?
Opening in browser or using File>Open in Reader?
More info is better. -
Adobe Reader will not open PDFs
Adobe Reader will not open any PDFs. It will not open any new PDFs, downloaded from online, or old ones that have already downloaded and saved to a file. I have tried to repair Adobe Reader XI and reinstalled the most updated version. When I attempt to open a PDF, it tries to open it in Micrsoft Word, promting a file converstion (that fails).
What I get when I attempt to open or convert pdf to word.
----below----
%PDF-1.4
%âãÏÓ
73 0 obj
<</Linearized 1/L 440983/O 75/E 327520/N 34/T 440560/H [ 530 578]>>
endobj
98 0 obj
<</DecodeParms<</Columns 5/Predictor 12>>/Filter/FlateDecode/ID[<02F532C0FE2C5FA8D6E547C5578C3806><36909289970740478B773ACD778 234C4>]/Index[73 43]/Info 72 0 R/Length 125/Prev 440561/Root 74 0 R/Size 116/Type/XRef/W[1 3 1]>>stream
hÞbbd```b``q‘
----above----That looks like a perfectly good PDF, but since it's trying to open in Microsoft Word, that means your file association for .pdf files is incorrect. You should change it to point to Adobe Reader instead of Word.
If you are on Windows, see http://windows.microsoft.com/en-us/windows/change-file-open-program#1TC=windows-7 -
Downloaded the update for Adobe Reader Xl from 10. Now the Reader will not open a PDF, if says " Fatal error - Failed to connet to DDE Serer. Can anyone provide a solution.
I cannot find a DDE file on my windows 7 computer.Uninstall Reader. Use Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs to remove all traces of Reader. Download a new copy from http://get.adobe.com/reader/enterprise
Install. -
Adobe Reader will not open documents. Will only open the same document regardless which document I select.
Instead of writing the exact sentences twice, how about some details?
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Adobe Reader will not open, error O:104
Adobe Reader will not open, error O:104
That looks like a perfectly good PDF, but since it's trying to open in Microsoft Word, that means your file association for .pdf files is incorrect. You should change it to point to Adobe Reader instead of Word.
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After updating my iPad 2 to ios7, my kindle cloud reader will not open. I've uninstalled and reinstalled the app but it still won't open.
I am experiencing the same thing. My Kindle cloud reader (icon/shortcut placed on my iPad screen) was working fine before I updated to ios7. I can go to Amazon's website and directly log into the cloud reader and it works fine, but when I make a copy/shortcut onto my iPad's screen (from Safari), and try to login, the login screen just sits there doing nothing. I can even put in a false username and password, hit enter, and the login screen just sits there. Knowing that Apple has made life as difficult as it can for Amazon/Kindle ( demanding outrageous fees for user to purchase books directly through the Kindle app), I wonder if the ios7 was designed to give kindle cloud readers trouble. Note, you could always login to the cloud reader directly from the amazon site, purchase the books, then use the actual kindle reader ( where thanks to Apple you can't purchase books) to read the books.
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Keynote file will not open on Mac with older version.
I write presentations at home (Mac OSX 10.9.4 with Keynote 5.3 (1170) - iMac Desktop
and I play them at my retail store (Mac OSX 10.4.11 with Keynote 5.03 (791) - MacMini
I must have automatically let the computer at home upgrade Keynote and now the file I have spent hours on will not open at work. <banging head on desk>.
The error I get is "unable to open because this is not a valid keynote document".
My Mac Mini says everything is up to date so I don't believe I can update anymore. I do believe i have an iWork disc somewhere and I guess I could try and go BACK on my iMac, but I am not even sure how to do that without goofing up my entire computer.
Ideas?I do believe i have an iWork disc somewhere and I guess I could try and go BACK on my iMac
Unless you have manually deleted Keynote 5, it is retained in the Applications folder in iWorks 09 folder.
If it is no longer installed, use the install discs to re-install and follow the onscreen instructions. -
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Bridge doesn't "open" anything, so I suspect you mean open in Adobe Camera Raw hosted by Bridge. Bridge is just a file browser, and as such it doesn't open, edit, manipulate or save anything; it just hands the file(s) to the appropriate application, whether that be Photoshop, Adobe Camera Raw (ACR), Adobe Illustrator, InDesign or even something like MS Word.
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