Reader X browser toolbar problems

We're having some problems with Reader X in a Windows 7 32-bit environment. SOME computers, when they open a pdf in a browser windows, won't allow the print icon to work or jump to any side boomarks. It will work by right clicking on one of the side bookmarks, but that's it. Other systems in my departments work fine. What's the deal??

This worked:
Jun 8, 2012 7:36 AM   in reply to ct-apa
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I read the very long thread at http://forums.adobe.com/message/3295855#3295855 discussing the exact problem with Reader X and an older version of Firefox.  Although several comments mentioned changing the zoom level to 100% from something greater, I initially thought they were referring to the zoom within the Reader window.  When I finally realized that they were referring to the display properties, I changed that back to 100% and the controls now work.
Although this problem has been happening to me on a custom-built rig, my display is a Dell U2412M.  I think at least one other commenter in the other thread mentioned Dell, so perhaps the problem is with the Dell display driver -- where increasing the magnification causes Adobe to "see" mouse presence someplace other than where it actually is.  Strage -- and this behavior doesn't appear to affect other apps..
The solution in comment 116 by solution_finder_123 works!!!.  Right-click on the shortcut to Reader in the Win 7 Start Menu and select "Disable display scaling on high DPS settings" on Compatibility tab.

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