Reader X crashes after launching with Visual C++ Runtime Error on Win7
Reader X (10.1.2) just crashes shortly after launching. An error message box appears saying "Visual C++ Runtime Error". Not able to view any document! Please see the attached image for details.
Could you please try the following and see if they help resolve the issue:
1. Are you performing any specific operation which causes this error on your system? Or does it happen even if you just launch the application (without opening any PDF)?
2. Please let me know the Antivirus software installed on your system.
Try and temporarily disable the antivirus on your system and launch Adobe Reader. Does it still crash?
3. How did you update to Reader 10.1.2? Was it via the updater mechanism? Or was it done by downloading the installer from the adobe website?
If it was done via the updater (ARM) mechanism, could you let me know, if you launched Reader whilst the installation was in progress?
4. Could you try and repair the installation from within the Control Panel > Programs and Features.
Thanks
Ankit
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Every user account itunes crashes on launch with "iTunes quit unexectedly." and the follpwing crash log. I have searched other threads and have not seen this addressed. any help appreciated. thanks.
Crash log:
Process: iTunes [2332]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 11.0.3 (11.0.3)
Build Info: iTunes-1103042001000000~1
Code Type: X86 (Native)
Parent Process: launchd [2167]
Date/Time: 2013-05-24 20:10:51.002 -0700
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 8219 sec
Crashes Since Last Report: 81
Per-App Interval Since Last Report: 35 sec
Per-App Crashes Since Last Report: 4
Anonymous UUID: 2B809F04-85A4-4709-AB1F-D1967EF7F743
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.iTunes 0x0022ee09 0x1000 + 2285065
1 com.apple.iTunes 0x0022ed5d 0x1000 + 2284893
2 com.apple.iTunes 0x000142e4 0x1000 + 78564
3 com.apple.iTunes 0x00013a82 0x1000 + 76418
4 com.apple.iTunes 0x0017f7de 0x1000 + 1566686
5 com.apple.iTunes 0x0017f511 0x1000 + 1565969
6 com.apple.iTunes 0x0017f4b2 0x1000 + 1565874
7 com.apple.Foundation 0x91b6ddb3 _nsnote_callback + 176
8 com.apple.CoreFoundation 0x91a37763 __CFXNotificationPost + 947
9 com.apple.CoreFoundation 0x91a3716a _CFXNotificationPostNotification + 186
10 com.apple.Foundation 0x91b62c50 -[NSNotificationCenter postNotificationName:object:userInfo:] + 128
11 com.apple.Foundation 0x91b7005d -[NSNotificationCenter postNotificationName:object:] + 56
12 com.apple.AppKit 0x969d4511 -[NSApplication finishLaunching] + 493
13 com.apple.AppKit 0x969d3f0d -[NSApplication run] + 79
14 com.apple.iTunes 0x0017d0bf 0x1000 + 1556671
15 com.apple.iTunes 0x0017cf39 0x1000 + 1556281
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x9826b382 kevent + 10
1 libSystem.B.dylib 0x9826ba9c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x9826af59 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x9826acfe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x9826a781 _pthread_wqthread + 390
5 libSystem.B.dylib 0x9826a5c6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x9826a412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x9826a9a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x9826a5c6 start_wqthread + 30
Thread 3:
0 libSystem.B.dylib 0x98244afa mach_msg_trap + 10
1 libSystem.B.dylib 0x98245267 mach_msg + 68
2 com.apple.CoreFoundation 0x91a192df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x91a183c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x91a1e304 CFRunLoopRun + 84
5 com.apple.iTunes 0x0013ab54 0x1000 + 1284948
6 com.apple.iTunes 0x0000588a 0x1000 + 18570
7 libSystem.B.dylib 0x98272259 _pthread_start + 345
8 libSystem.B.dylib 0x982720de thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x9826a412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x9826a9a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x9826a5c6 start_wqthread + 30
Thread 5:
0 libSystem.B.dylib 0x9826a412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x9826a9a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x9826a5c6 start_wqthread + 30
Thread 6:
0 libSystem.B.dylib 0x98272aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x9829e9c5 nanosleep$UNIX2003 + 188
2 libSystem.B.dylib 0x9829e903 usleep$UNIX2003 + 61
3 com.apple.AppKit 0x96b7be2d -[NSUIHeartBeat _heartBeatThread:] + 2039
4 com.apple.Foundation 0x91b6e4c4 -[NSThread main] + 45
5 com.apple.Foundation 0x91b6e474 __NSThread__main__ + 1499
6 libSystem.B.dylib 0x98272259 _pthread_start + 345
7 libSystem.B.dylib 0x982720de thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xffffff38 ecx: 0x00000000 edx: 0x00000000
edi: 0x0303f200 esi: 0x00000000 ebp: 0xbffff498 esp: 0xbffff460
ss: 0x0000001f efl: 0x00010246 eip: 0x0022ee09 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000
Binary Images:
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0x950cd000 - 0x950f1ff7 libJPEG.dylib ??? (???) <50E17B4D-63D6-24D3-702F-6A6E912A55EA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x950f2000 - 0x95106fe7 libbsm.0.dylib ??? (???) <14CB053A-7C47-96DA-E415-0906BA1B78C9> /usr/lib/libbsm.0.dylib
0x95107000 - 0x9513afff libTrueTypeScaler.dylib ??? (???) <8ADB7D19-413E-4499-C874-13C383F97685> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
0x9513b000 - 0x9523dfe7 libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <015563C4-81E2-8C8A-82AC-31B38D904A42> /usr/lib/libcrypto.0.9.8.dylib
0x9523e000 - 0x952adff7 libvMisc.dylib 268.0.1 (compatibility 1.0.0) <595A5539-9F54-63E6-7AAC-C04E1574B050> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x952ae000 - 0x952beff7 com.apple.DSObjCWrappers.Framework 10.6 (134) <81A0B409-3906-A98F-CA9B-A49E75007495> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x952bf000 - 0x952f9ff7 libcups.2.dylib 2.8.0 (compatibility 2.0.0) <A6C207E3-7B42-926D-9C93-BE3F50B92496> /usr/lib/libcups.2.dylib
0x952fa000 - 0x952fdfe7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib
0x952fe000 - 0x95669ff7 com.apple.QuartzCore 1.6.3 (227.37) <E323A5CC-499E-CA9E-9BC3-537231449CAA> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x95683000 - 0x9568aff3 com.apple.print.framework.Print 6.1 (237.1) <F5AAE53D-5530-9004-A9E3-2C1690C5328E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x9571e000 - 0x9576eff7 com.apple.framework.familycontrols 2.0.2 (2020) <C96C8A99-A40C-8B9C-1FBA-A0F46AC92F17> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x95856000 - 0x9587dff7 com.apple.quartzfilters 1.6.0 (1.6.0) <879A3B93-87A6-88FE-305D-DF1EAED04756> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x9587e000 - 0x958c0ff7 libvDSP.dylib 268.0.1 (compatibility 1.0.0) <8A4721DE-25C4-C8AA-EA90-9DA7812E3EBA> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x958c1000 - 0x958c4ffb com.apple.help 1.3.2 (41.1) <8AC20B01-4A3B-94BA-D8AF-E39034B97D8C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x95910000 - 0x9591efe7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <33C1B260-ED05-945D-FC33-EF56EC791E2E> /usr/lib/libz.1.dylib
0x9591f000 - 0x95929ffb com.apple.speech.recognition.framework 3.11.1 (3.11.1) <7486003F-8FDB-BD6C-CB34-DE45315BD82C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x95937000 - 0x95955fe7 libPng.dylib ??? (???) <6C0B95D7-9634-E044-0B79-F1DD56961C33> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x95956000 - 0x95957ff7 com.apple.audio.units.AudioUnit 1.6.7 (1.6.7) <93EC71F1-4D4E-F456-8EFE-32E7EFD7A064> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x95958000 - 0x9599dff7 com.apple.ImageCaptureCore 1.1 (1.1) <F54F284F-0B81-0AFA-CE47-FF797A6E05B0> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x959ac000 - 0x95b8efff com.apple.imageKit 2.0.3 (1.0) <6E557757-26F7-7941-8AE7-046EC1871F50> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x95b8f000 - 0x95c09fff com.apple.audio.CoreAudio 3.2.6 (3.2.6) <156A532C-0B60-55B0-EE27-D02B82AA6217> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x95c0a000 - 0x95c8afeb com.apple.SearchKit 1.3.0 (1.3.0) <9E18AEA5-F4B4-8BE5-EEA9-818FC4F46FD9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x95cc0000 - 0x95cfdff7 com.apple.SystemConfiguration 1.10.8 (1.10.2) <50E4D49B-4F61-446F-1C21-1B2BA814713D> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x95cfe000 - 0x95ff8fef com.apple.QuickTime 7.6.6 (1793) <4DA006F6-08A5-7674-AA8C-A29943927B9D> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x95ff9000 - 0x9603fff7 libauto.dylib ??? (???) <29422A70-87CF-10E2-CE59-FEE1234CFAAE> /usr/lib/libauto.dylib
0x96040000 - 0x960d8fe7 edu.mit.Kerberos 6.5.11 (6.5.11) <F36DB665-A88B-7F5B-6244-6A2E7FFFF668> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x96127000 - 0x96130ff7 com.apple.DiskArbitration 2.3 (2.3) <E9C40767-DA6A-6CCB-8B00-2D5706753000> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x96144000 - 0x96272fe7 com.apple.CoreData 102.1 (251) <87FE6861-F2D6-773D-ED45-345272E56463> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x96273000 - 0x96273ff7 com.apple.Accelerate 1.6 (Accelerate 1.6) <3891A689-4F38-FACD-38B2-4BF937DE30CF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x96274000 - 0x96286ff7 com.apple.MultitouchSupport.framework 207.11 (207.11) <6FF4F2D6-B8CD-AE13-56CB-17437EE5B741> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x96287000 - 0x96294ff7 com.apple.NetFS 3.2.2 (3.2.2) <DDC9C397-C35F-8D7A-BB24-3D1B42FA5FAB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x96295000 - 0x962d3ff7 com.apple.QuickLookFramework 2.3 (327.7) <6387A103-C7EF-D56B-10EF-5ED5FC7F33A5> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x962d4000 - 0x96305ff7 libGLImage.dylib ??? (???) <D18E2E76-DBF4-6930-039A-F66CA0D120B3> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x96306000 - 0x9630cfff com.apple.CommonPanels 1.2.4 (91) <2438AF5D-067B-B9FD-1248-2C9987F360BA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x9630d000 - 0x96631fef com.apple.HIToolbox 1.6.5 (???) <21164164-41CE-61DE-C567-32E89755CB34> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x96632000 - 0x96632ff7 com.apple.quartzframework 1.5 (1.5) <4EE8095D-5E47-1EB6-3A8A-6ECE3BEC8647> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x9680d000 - 0x96811ff7 libGIF.dylib ??? (???) <2251F789-B187-0837-6E38-A0E5C7C4FA3C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x96812000 - 0x96813ff7 com.apple.TrustEvaluationAgent 1.1 (1) <2D970A9B-77E8-EDC0-BEC6-7580D78B2843> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x96814000 - 0x96858fe7 com.apple.Metadata 10.6.3 (507.15) <74F05E64-2A68-BA10-CCD4-128D164E5A0F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x96859000 - 0x9689cff7 libGLU.dylib ??? (???) <6CC3CE6A-7024-C685-EADA-7F9DC27128E2> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x968d8000 - 0x96900ff7 libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <E761F29A-328B-29D9-3DF0-023F2C21E500> /usr/lib/libxslt.1.dylib
0x96906000 - 0x9690aff7 IOSurface ??? (???) <235E7E3D-B6E5-0AAA-C41A-7AC1F54A7EBF> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x9690b000 - 0x96916ff7 libGL.dylib ??? (???) <3E34468F-E9A7-8EFB-FF66-5204BD5B4E21> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x96917000 - 0x96936ff7 com.apple.CoreVideo 1.6.2 (45.6) <EB53CAA4-5EE2-C356-A954-5775F7DDD493> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x96937000 - 0x969c9fe7 com.apple.print.framework.PrintCore 6.3 (312.7) <7410D1B2-655D-68DA-D4B9-2C65747B6817> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x969ca000 - 0x972adff7 com.apple.AppKit 6.6.8 (1038.36) <A353465E-CFC9-CB75-949D-786F6F7732F6> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x972ae000 - 0x975ceff3 com.apple.CoreServices.CarbonCore 861.39 (861.39) <5C59805C-AF39-9010-B8B5-D673C9C38538> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x9763f000 - 0x978edfe7 com.apple.JavaScriptCore 6534.59 (6534.59.6) <BE3DA425-A441-7181-29C3-37EF345B1010> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x978ee000 - 0x9793efe7 libTIFF.dylib ??? (???) <AB182CEC-188A-F2BC-21E1-0059FD3B2598> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x979b2000 - 0x97a13fe7 com.apple.CoreText 151.13 (???) <23F359DA-D845-5C50-4DF3-19E858CF2B2C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x97b53000 - 0x97b68fff com.apple.ImageCapture 6.1 (6.1) <B909459A-EAC9-A7C8-F2A9-CD757CDB59E8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x97bde000 - 0x97d60fe7 libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <60FF302E-5FAE-749B-BC70-0496DC2FBF2D> /usr/lib/libicucore.A.dylib
0x97d61000 - 0x97e6dfe7 libGLProgrammability.dylib ??? (???) <6167CEB0-D8D6-C4D9-DD74-49755ADB540F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x97e6e000 - 0x97eb2ff3 com.apple.coreui 2 (114) <2234855E-3BED-717F-0BFA-D1A289ECDBDA> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x98016000 - 0x98063feb com.apple.DirectoryService.PasswordServerFramework 6.1 (6.1) <136BFA48-D456-B677-3B5D-40A6946C3A09> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x9809c000 - 0x9810aff7 com.apple.QuickLookUIFramework 2.3 (327.7) <7F89C0A1-310F-ACF1-AA6E-4ADFA4DC98DC> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x9810b000 - 0x98163fe7 com.apple.datadetectorscore 2.0 (80.7) <58C659CA-72CC-31D2-9732-09BF1A0CAAF6> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x98164000 - 0x98241fe3 com.apple.DiscRecording 5.0.9 (5090.4.2) <92C85A16-5C80-9F35-13BE-2B312956AA9A> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x98242000 - 0x98242ff7 liblangid.dylib ??? (???) <B99607FC-5646-32C8-2C16-AFB5EA9097C2> /usr/lib/liblangid.dylib
0x98243000 - 0x98243ff7 com.apple.Cocoa 6.6 (???) <EA27B428-5904-B00B-397A-185588698BCC> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x98244000 - 0x983ebff7 libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
0x983ec000 - 0x988a7ff7 com.apple.VideoToolbox 0.484.60 (484.60) <B53299EC-E30F-EC04-779D-29B7113CC14A> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
0x988a8000 - 0x988c9fe7 com.apple.opencl 12.3.6 (12.3.6) <B4104B80-1CB3-191C-AFD3-697843C6BCFF> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x988ec000 - 0x9891fff7 com.apple.AE 496.5 (496.5) <BF9673D5-2419-7120-26A3-83D264C75222> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x98afd000 - 0x98babff3 com.apple.ink.framework 1.3.3 (107) <233A981E-A2F9-56FB-8BDE-C2DEC3F20784> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x98bac000 - 0x98baeff7 com.apple.securityhi 4.0 (36638) <C7DA80C1-DCFD-C321-08DA-5E6946CA66E0> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x98baf000 - 0x98bbdff7 com.apple.opengl 1.6.14 (1.6.14) <82622F67-E032-0BF6-A78D-50B346E8D0FD> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x98c59000 - 0x98c60ff7 com.apple.agl 3.0.12 (AGL-3.0.12) <61A74CE1-750D-9CAB-B780-306841739EE1> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x98c74000 - 0x98db7fef com.apple.QTKit 7.7 (1793) <C8BC0729-E670-0EFD-732A-A3AA582F1059> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x98ead000 - 0x98eb2ff7 com.apple.OpenDirectory 10.6 (10.6) <C1B46982-7D3B-3CC4-3BC2-3E4B595F0231> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x98eb3000 - 0x98f35ffb SecurityFoundation ??? (???) <2E1F1AF0-A258-D215-2600-5DF03896D1F1> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x98f36000 - 0x98f4affb com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <57DD5458-4F24-DA7D-0927-C3321A65D743> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x98fd5000 - 0x98fd8ff7 libCGXType.A.dylib 545.0.0 (compatibility 64.0.0) <4D766435-EB76-C384-0127-1D20ACD74076> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x98fd9000 - 0x99d51fe7 com.apple.WebCore 6534.59 (6534.59.6) <5C71C61C-0657-1B0E-397F-4D0A81872C93> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x99d52000 - 0x99d5dff7 libCSync.A.dylib 545.0.0 (compatibility 64.0.0) <287DECA3-7821-32B6-724D-AE03A9A350F9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x99d5e000 - 0x99da5ffb com.apple.CoreMediaIOServices 140.0 (1496) <DA152F1C-8EF4-4F5E-6D60-82B1DC72EF47> /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/Core MediaIOServices
0x99e1e000 - 0x99e1eff7 com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <ABF97DA4-3BDF-6FFD-6239-B023CA1F7974> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x99e1f000 - 0x99e75ff7 com.apple.MeshKitRuntime 1.1 (49.2) <CB9F38B1-E107-EA62-EDFF-02EE79F6D1A5> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itRuntime.framework/Versions/A/MeshKitRuntime
0x99e76000 - 0x9a665557 com.apple.CoreGraphics 1.545.0 (???) <1D9DC7A5-228B-42CB-7018-66F42C3A9BB3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x9a666000 - 0x9aa9bff7 libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <5E2D2283-57DE-9A49-1DB0-CD027FEFA6C2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x9aaa7000 - 0x9ab20ff7 com.apple.PDFKit 2.5.5 (2.5.5) <85AA9E1C-D946-863A-823E-32F2AAF314CB> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
Model: iMac11,3, BootROM IM112.0057.B00, 2 processors, Intel Core i3, 3.2 GHz, 4 GB, SMC 1.59f2
Graphics: ATI Radeon HD 5670, ATI Radeon HD 5670, PCIe, 512 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 2.1.14.6
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: ST31000528AS, 931.51 GB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfa140000 / 5
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x024f, 0xfa142000 / 7
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa120000 / 4
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 3
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0xfa111000 / 6
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd110000 / 4
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000 / 3found this user tip. might be worth a try:
I have been experiencing the same issue. Based on the logs, I found that the TSLicense plugin was causing the problem.
From the log:
PlugIn Path: /Library/Frameworks/TSLicense.framework/Versions/A/TSLicense
PlugIn Identifier: net.telestream.license
This pIugin is installed with the Flip4Mac Windows Media Components. I solved the problem by uninstalling the WM Components via the uninstaller at /Applications/Flip4Mac/Flip4Mac WMV Uninstaller.pkg, after which iTunes opens successfully.
JGG -
Reader X crashes after 30 secs with Protected mode enabled
Having just deployed Reader X to over 100 PC's via group policy I'm a little dishartened to find that Reader X crashes after 30 secs of being open when protected mode is enabled.
Current setup is as followed:-
Clients are XP SP3, Vista SP2 & Win7 (all crash)
Server 2003 R2 domain
Reader X deployed via MSI using GPO with a transform created using the Reader X customization wizard (only set to disable updates as I'll push these out via GPO also when available).
The problem occurs with standard domain users (doesn't happen if you use an admin account to login and run Reader X), once you disable the setting for "enable Protected mode at start up" and restart Reader X it doesn't crash. I've been reading also that the protected mode creats a sandbox environment that some AV products are currently having issues with, so I've also tested by removing my AV on a test client rebooting and running Reader X with protected mode enabled, the Pc will still crash, so that rules out my AV product.
After each crash the client logs an event in the application log
Event ID: 1000
Aource Application error
Description:
Faulting application AcroRd32.exe, version 10.0.0.396, time stamp 0x4cc5e97b, faulting module WININET.dll, version 8.0.6001.18999, time stamp 0x4ccfa98f, exception code 0xc0000005, fault offset 0x0002387b, process id 0xd54, application start time 0x01cbc2ec89ab4cba.
Anyone any ideas on why this happens?I am seeing the same problem on Vista SP2 32-bit. I enabled the Protect Mode log and see a bunch of errors relating to registry entries. I am running Adobe Reader X 10.0.1 as a standard privilege user. The problem has been intermittent. Repeated attempts to open the same PDF will result in Adobe Reader X failing after 45 seconds, then the next attempt will work fine. I have had situations where an Adobe Reader X instance has been open for hours but a new instance crashed. I have not been able to identify any trigger that might explain the difference in behavior. The problem has gone away since disabling Protect Mode.
>>>
[05:31/19:10:43] Adobe Reader Protected Mode Logging Initiated
[05:31/19:10:43] NtCreateKey: STATUS_ACCESS_DENIED
[05:31/19:10:43] real path: \REGISTRY\MACHINE\Software\Adobe
[05:31/19:10:43] Consider modifying policy using this policy rule: REG_ALLOW_ANY
[05:31/19:10:43] NtCreateKey: STATUS_ACCESS_DENIED
[05:31/19:10:43] real path: \REGISTRY\MACHINE\SOFTWARE\Adobe
[05:31/19:10:43] Consider modifying policy using this policy rule: REG_ALLOW_ANY
[05:31/19:10:44] OpenEvent: STATUS_ACCESS_DENIED
[05:31/19:10:44] name: MSFT.VSA.COM.DISABLE.5900
[05:31/19:10:44] Consider modifying policy using these policy rules: EVENTS_ALLOW_ANY
[05:31/19:10:44] OpenEvent: STATUS_ACCESS_DENIED
[05:31/19:10:44] name: MSFT.VSA.IEC.STATUS.6c736db0
[05:31/19:10:44] Consider modifying policy using these policy rules: EVENTS_ALLOW_ANY -
Audition CC crashes on launch with 'unexpected error'
Trying to get to the bottom of a problem I just noticed today, recently installed CC programs; After Effects, Audition, Premiere Pro, Speedgrade and Encoder. All work fine except Audition which crashes on launch with an 'unexpected error'.
On initial install a few days ago, I believe I remember it opening the first time. Since then there has been an update I have downloaded - perhaps bringing with it this issue.
Have searched the forums to find the Debug Database.txt solution - tried it, failed. Have talked to support who could only send me here for more help.
I am only a trial user at this point in time, with intentions of upgrading - but obviously this is one of the reasons for a 'trial period'.
Help is appreciated. Pasted below is a log of the crash report. Thank you!
Process: Adobe Audition CC [627]
Path: /Applications/Adobe Audition CC/Adobe Audition CC.app/Contents/MacOS/Adobe Audition CC
Identifier: com.adobe.Audition.6.0
Version: 6.0x732 (6.0)
Code Type: X86-64 (Native)
Parent Process: launchd [156]
User ID: 501
Date/Time: 2013-08-20 21:07:27.720 +1000
OS Version: Mac OS X 10.8.4 (12E55)
Report Version: 10
Interval Since Last Report: 1453235 sec
Crashes Since Last Report: 27
Per-App Interval Since Last Report: 228 sec
Per-App Crashes Since Last Report: 14
Anonymous UUID: CDBC8830-A383-C719-FD47-7152F6447094
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
terminate called throwing an exception
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8b9e0212 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff8db91b54 pthread_kill + 90
2 libsystem_c.dylib 0x00007fff8dbd5dce abort + 143
3 libc++abi.dylib 0x00007fff9067b9eb abort_message + 257
4 libc++abi.dylib 0x00007fff9067939a default_terminate() + 28
5 libobjc.A.dylib 0x00007fff8a257887 _objc_terminate() + 111
6 libc++abi.dylib 0x00007fff906793c9 safe_handler_caller(void (*)()) + 8
7 libc++abi.dylib 0x00007fff90679424 std::terminate() + 16
8 libc++abi.dylib 0x00007fff9067a58b __cxa_throw + 111
9 com.adobe.auui.framework 0x00000001050a4c98 aui::ErrorManager::ThrowError(dvacore::config::ErrorLevel, char const*, unsigned int, int, bool, dvacore::config::ReplacementValue const&, dvacore::config::ReplacementValue const&, dvacore::config::ReplacementValue const&, dvacore::config::ReplacementValue const&) const + 120
10 com.adobe.dvacore.framework 0x00000001000b8b12 dvacore::config::ThrowError(dvacore::config::ErrorLevel, char const*, unsigned int, int, bool, dvacore::config::ReplacementValue const&, dvacore::config::ReplacementValue const&, dvacore::config::ReplacementValue const&, dvacore::config::ReplacementValue const&) + 226
11 com.adobe.auui.framework 0x00000001058c0269 dvaui::drawbot::AGMFontData::ThrowFontError() const + 121
12 com.adobe.auui.framework 0x00000001058bf363 dvaui::drawbot::AGMFontData::LoadFont(BIB_T_MT::CCTFontSet const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, bool, bool) + 611
13 com.adobe.auui.framework 0x00000001058bf02f dvaui::drawbot::AGMFontData::AGMFontData(BIB_T_MT::CCTFontSet const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, bool, bool) + 159
14 com.adobe.auui.framework 0x00000001058af437 dvaui::drawbot::AGMFontInterface::AGMFontInterface(dvaui::drawbot::AGMSupplier const*, unsigned short const*, unsigned short const*, float) + 1303
15 com.adobe.auui.framework 0x00000001058a44e0 dvaui::drawbot::AGMSupplier::NewFont(unsigned short const*, unsigned short const*, float) const + 64
16 com.adobe.dvaui.framework 0x000000010051ea77 dvaui::drawbot::FontP::FontP(dvaui::drawbot::SupplierInterface const*, unsigned short const*, unsigned short const*, float) + 55
17 com.adobe.dvaui.framework 0x000000010066452f dvaui::controls::UI_StaticText::GetRecommendedSize_Helper(dvaui::drawbot::Drawbot*, boost::intrusive_ptr<dvaui::ui::Theme>, bool) const + 175
18 com.adobe.dvaui.framework 0x0000000100664825 dvaui::controls::UI_StaticText::UI_GetRecommendedSize(dvaui::drawbot::Drawbot*) const + 53
19 com.adobe.dvaui.framework 0x00000001007c7f98 dvaui::ui::(anonymous namespace)::LayoutNode::operator()(boost::intrusive_ptr<dvaui::ui::UI_Node>) + 536
20 com.adobe.dvaui.framework 0x00000001007c781a dvaui::ui::AutoLayoutSubView(boost::intrusive_ptr<dvaui::ui::UI_SubView>, dvaui::drawbot::Drawbot*) + 1386
21 com.adobe.dvaui.framework 0x0000000100798f05 dvaui::ui::UI_SubViewAdapter::AutoLayout(dvaui::drawbot::Drawbot*, boost::intrusive_ptr<dvaui::ui::UI_Node>, boost::intrusive_ptr<dvaui::ui::UI_Node>) const + 37
22 com.adobe.dvaui.framework 0x00000001007cf788 dvaui::ui::UI_NodeArchive::CreateNode(boost::intrusive_ptr<dvaui::ui::UI_Node>, dvacore::proplist::PropList const&, boost::function<boost::intrusive_ptr<dvaui::ui::UI_Node> (std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&)>) + 2456
23 com.adobe.dvaui.framework 0x00000001007d00a9 dvaui::ui::UI_NodeArchive::BuildFromPropList(dvacore::proplist::PropList const&, std::map<std::basic_string<unsigned char, std::char_traits<unsigned char>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned char> > const, dvaui::ui::UI_Node*, std::less<std::basic_string<unsigned char, std::char_traits<unsigned char>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned char> > const>, std::allocator<std::pair<std::basic_string<unsigned char, std::char_traits<unsigned char>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned char> > const, dvaui::ui::UI_Node*> > >&, boost::function<boost::intrusive_ptr<dvaui::ui::UI_Node> (std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&)>) + 297
24 com.adobe.dvaui.framework 0x00000001007d062d dvaui::ui::UI_NodeBuilder::Build(dvaui::drawbot::SupplierInterface const*, std::map<std::basic_string<unsigned char, std::char_traits<unsigned char>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned char> > const, dvaui::ui::UI_Node*, std::less<std::basic_string<unsigned char, std::char_traits<unsigned char>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned char> > const>, std::allocator<std::pair<std::basic_string<unsigned char, std::char_traits<unsigned char>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned char> > const, dvaui::ui::UI_Node*> > >&, boost::function<boost::intrusive_ptr<dvaui::ui::UI_Node> (std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&)>) const + 173
25 com.adobe.dvaui.framework 0x0000000100751033 dvaui::sharedui::DVAAboutDlog::ConstructCommon(dvaui::utility::ResourceManager const*, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, dvacore::geom::PointT<float>, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, dvaui::drawbot::SupplierInterface const*, boost::function<boost::intrusive_ptr<dvaui::ui::UI_Node> (std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&)>, bool) + 1187
26 com.adobe.dvaui.framework 0x0000000100750a42 dvaui::sharedui::DVAAboutDlog::DVAAboutDlog(dvaui::utility::ResourceManager const*, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, dvacore::geom::PointT<float>, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, dvaui::drawbot::SupplierInterface const*, dvaui::ui::UI_Node*, boost::function<boost::intrusive_ptr<dvaui::ui::UI_Node> (std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&)>, bool) + 578
27 com.adobe.auui.framework 0x00000001050a7943 aui::SplashScreen::SplashScreen(dvaworkspace::workspace::Workspace*, dvaui::utility::ResourceManager*) + 179
28 com.adobe.auui.framework 0x000000010508fe8f aui::Application::GetNewSplashScreen() + 63
29 com.adobe.exo.framework 0x0000000102131c2a exo::app::AppBase::Initialize(exo::app::AppInitArgs&) + 986
30 com.adobe.auui.framework 0x00000001050806bc aui::Application::Initialize(exo::app::AppInitArgs&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&) + 140
31 com.adobe.auui.framework 0x00000001050a8c84 AudMacMain(int, char**) + 484
32 com.adobe.Audition.6.0 0x0000000100002dd7 main + 119
33 com.adobe.Audition.6.0 0x0000000100002c14 start + 52
Thread 1:
0 libsystem_kernel.dylib 0x00007fff8b9e06d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8db92f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8db92d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8db7d1d1 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8b9e0d16 kevent + 10
1 libdispatch.dylib 0x00007fff9042bdea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff9042b9ee _dispatch_mgr_thread + 54
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8b9e06d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8db92f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8db92d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8db7d1d1 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8b9e06d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8db92f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8db92d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8db7d1d1 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8b9e00fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8db94fe9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8bb18210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8bb183e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8ba7aa98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000109cf82c9 0x109cbf000 + 234185
6 com.adobe.ACE 0x0000000109cf75da 0x109cbf000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8baef7e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8db907a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8db7d1e1 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8b9e06d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8db92f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8db92d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8db7d1d1 start_wqthread + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8b9e06d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8db92f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8db92d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8db7d1d1 start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8b9e06d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8db92f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8db92d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8db7d1d1 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff5fbfe278 rdx: 0x0000000000000000
rdi: 0x0000000000000c07 rsi: 0x0000000000000006 rbp: 0x00007fff5fbfe2a0 rsp: 0x00007fff5fbfe278
r8: 0x00007fff78aeb278 r9: 0x0000000000000017 r10: 0x0000000020000000 r11: 0x0000000000000206
r12: 0x00007fff5fbfe400 r13: 0x00007fff5fbfea00 r14: 0x00007fff78aec180 r15: 0x00007fff5fbfe2e0
rip: 0x00007fff8b9e0212 rfl: 0x0000000000000206 cr2: 0x00007fff78ae4ff0
Logical CPU: 0
Binary Images:
0x100000000 - 0x100003fff +com.adobe.Audition.6.0 (6.0x732 - 6.0) <40486847-5631-382C-A256-77825014BBEE> /Applications/Adobe Audition CC/Adobe Audition CC.app/Contents/MacOS/Adobe Audition CC
0x10000a000 - 0x10000cfff +com.adobe.AdobeCrashReporter (7.0 - 7.0.1) <B68D0D42-8DEB-3F22-BD17-981AC060E9D7> /Applications/Adobe Audition CC/Adobe Audition CC.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
0x100012000 - 0x100018ff7 +com.adobe.boost_date_time.framework (7.0.0 - 7.0.0.0) <66FDA84E-732D-3909-A849-9C1A856DE34A> /Applications/Adobe Audition CC/Adobe Audition CC.app/Contents/Frameworks/boost_date_time.framework/Versions/A/boost_date_time
0x10002f000 - 0x10003dfff +com.adobe.boost_threads.framework (7.0.0 - 7.0.0.0) <9842E8D5-33B2-3498-AAE7-134255C35491> /Applications/Adobe Audition CC/Adobe Audition CC.app/Contents/Frameworks/boost_threads.framework/Versions/A/boost_threads
0x100061000 - 0x10006cfff +com.adobe.boost_signals.framework (7.0.0 - 7.0.0.0) <D576FB62-3D08-30A0-B0DB-708F025E9EB4> /Applications/Adobe Audition CC/Adobe Audition CC.app/Contents/Frameworks/boost_signals.framework/Versions/A/boost_signals
0x100084000 - 0x100088fff +com.adobe.boost_system.framework (7.0.0 - 7.0.0.0) <61605E0F-D1EA-3573-84B5-7657F8B5F39F> /Applications/Adobe Audition CC/Adobe Audition CC.app/Contents/Frameworks/boost_system.framework/Versions/A/boost_system
0x100091000 - 0x1002dbff7 +com.adobe.dvacore.framework (7.0.0 - 7.0.0.0) <B74BE24B-4DCA-3042-88F7-B281771F2554> /Applications/Adobe Audition CC/Adobe Audition CC.app/Contents/Frameworks/dvacore.framework/Versions/A/dvacore
0x100511000 - 0x100989ff7 +com.adobe.dvaui.framework (7.0.0 - 7.0.0.0) <775B0CDF-544B-389E-9E9D-B80A5E4AB75B> /Applications/Adobe Audition CC/Adobe Audition CC.app/Contents/Frameworks/dvaui.framework/Versions/A/dvaui
0x100f75000 - 0x101293ff7 +com.adobe.dvaadameve.framework (7.0.0 - 7.0.0.0) <D78C3499-B0D1-3687-A89E-A4FDB9FF2480> /Applications/Adobe Audition CC/Adobe Audition CC.app/Contents/Frameworks/dvaadameve.framework/Versions/A/dvaadameve
0x101932000 - 0x1019e0ff7 +com.adobe.dvaworkspace.framework (7.0.0 - 7.0.0.0) <2C264C1E-C0E4-3355-BD83-5509F9E311DF> /Applications/Adobe Audition CC/Adobe Audition CC.app/Contents/Frameworks/dvaworkspace.framework/Versions/A/dvaworkspace
0x101aea000 - 0x101b1ffff +com.adobe.dvamediatypes.framework (7.0.0 - 7.0.0.0) <4CE7B693-1F18-386D-AFD7-A9A5F824BEC3> /Applications/Adobe Audition CC/Adobe Audition CC.app/Contents/Frameworks/dvamediatypes.framework/Versions/A/dvamediatypes
0x101b56000 - 0x101bc3fff +com.adobe.AdobeXMPCore (Adobe XMP Core 5.5 -c 14 - 79.151805) <13002997-BD96-3A65-BFEC-09C9EB786A35> /Applications/Adobe Audition CC/Adobe Audition CC.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x101bf6000 - 0x101d02fff +com.adobe.AdobeXMPFiles (Adobe XMP Files 5.6 -f 51 - 79.151805) <596FEA1A-3627-30B3-8AC4-BE1885788307> /Applications/Adobe Audition CC/Adobe Audition CC.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
0x101db0000 - 0x101e25fff +com.adobe.dvametadata.framework (7.0.0 - 7.0.0.0) <2A7F6417-8339-3C16-953F-DBBD6304F1EF> /Applications/Adobe Audition CC/Adobe Audition CC.app/Contents/Frameworks/dvametadata.framework/Versions/A/dvametadata
0x101ede000 - 0x101f97fff +com.adobe.dvametadataUI.framework (7.0.0 - 7.0.0.0) <34CA33DC-0085-304B-9D62-F1784E83EA69> /Applications/Adobe Audition CC/Adobe Audition CC.app/Contents/Frameworks/dvametadataui.framework/Versions/A/dvametadataUI
0x10209f000 - 0x1020f6ff7 +com.adobe.dvatemporalxmp.framework (7.0.0 - 7.0.0.0) <3DFE5FFA-3FDD-3668-9EE1-A25330E6B5D5> /Applications/Adobe Audition CC/Adobe Audition CC.app/Contents/Frameworks/dvatemporalxmp.framework/Versions/A/dvatemporalxmp
0x10212f000 - 0x1021f1fff +com.adobe.exo.framework (7.0.0 - 7.0.0.0) <17C7D996-EB00-3812-AF0F-5D43BD42F537> /Applications/Adobe Audition CC/Adobe Audition CC.app/Contents/Frameworks/exo.framework/Versions/A/exo
0x102349000 - 0x102369ff7 +com.adobe.dvaunittesting.framework (7.0.0 - 7.0.0.0) <5ECF260B-8A40-3B3B-B78E-0BBB038B8BB1> /Applications/Adobe Audition CC/Adobe Audition CC.app/Contents/Frameworks/dvaunittesting.framework/Versions/A/dvaunittesting
0x1023a9000 - 0x1023b7fff +com.adobe.aucore.framework (1.0 - 1.0) <BF1F1454-170B-34A5-AE54-D35BE60089D9> /Applications/Adobe Audition CC/Adobe Audition CC.app/Contents/Frameworks/AuCore.framework/Versions/A/AuCore
0x1023d1000 - 0x1027dafe7 +com.adobe.audsp.framework (1.0 - 1.0) <3ED61DC5-0AE5-3BBA-A527-7F3C0D304455> /Applications/Adobe Audition CC/Adobe Audition CC.app/Contents/Frameworks/AuDSP.framework/Versions/A/AuDSP
0x10289a000 - 0x102953fff +com.adobe.dvaaudiofilterhost.framework (7.0.0 - 7.0.0.0) <CC6545E3-2B6F-328B-AE50-49D041F1A559> /Applications/Adobe Audition CC/Adobe Audition CC.app/Contents/Frameworks/dvaaudiofilterhost.framework/Versions/A/dvaaudiofilterhost
0x102a3f000 - 0x102b87fcf +com.adobe.auaudiocomponents.framework (1.0 - 1.0) <035B11E8-0E4E-3EC8-A8D6-47761C29A2DB> /Applications/Adobe Audition CC/Adobe Audition CC.app/Contents/Frameworks/AuAudioComponents.framework/Versions/A/AuAudioComponents
0x102c66000 - 0x102cedfff +com.adobe.dvaaudiodevice.framework (7.0.0 - 7.0.0.0) <B3275462-0CC8-38C3-AE07-0632642F0328> /Applications/Adobe Audition CC/Adobe Audition CC.app/Contents/Frameworks/dvaaudiodevice.framework/Versions/A/dvaaudiodevice
0x102db0000 - 0x102e11ff7 +com.adobe.dvatransport.framework (7.0.0 - 7.0.0.0) <9FD4CDC5-9A30-30AE-BAD0-86A6B5E99225> /Applications/Adobe Audition CC/Adobe Audition CC.app/Contents/Frameworks/dvatransport.framework/Versions/A/dvatransport
0x102eab000 - 0x102ed3ff7 +com.adobe.dvamarshal.framework (7.0.0 - 7.0.0.0) <296F3041-E477-3A73-8C36-07E928169F3D> /Applications/Adobe Audition CC/Adobe Audition CC.app/Contents/Frameworks/dvamarshal.framework/Versions/A/dvamarshal
0x102f1c000 - 0x10310dfff +com.adobe.dynamiclink.framework (7.0.0 - 7.0.0.0) <3BA890E9-D572-3B39-A5F6-CD187C8558CC> /Applications/Adobe Audition CC/Adobe Audition CC.app/Contents/Frameworks/dynamiclink.framework/Versions/A/dynamiclink
0x10336e000 - 0x10341ffff +com.adobe.dvaplayer.framework (7.0.0 - 7.0.0.0) <76698BB3-3388-3E76-82DC-358FAD3E120C> /Applications/Adobe Audition CC/Adobe Audition CC.app/Contents/Frameworks/dvaplayer.framework/Versions/A/dvaplayer
0x103590000 - 0x1038faff7 +com.adobe.aubackend.framework (1.0 - 1.0) <CF4E0765-B628-336F-87EF-7DF6B944F766> /Applications/Adobe Audition CC/Adobe Audition CC.app/Contents/Frameworks/AuBackEnd.framework/Versions/A/AuBackEnd
0x103cd5000 - 0x103cddfff +com.adobe.dvaundo.framework (7.0.0 - 7.0.0.0) <BB78A431-4A24-3BBA-AE28-B2385D5823B4> /Applications/Adobe Audition CC/Adobe Audition CC.app/Contents/Frameworks/dvaundo.framework/Versions/A/dvaundo
0x103cee000 - 0x10418bfff +com.adobe.auapplication.framework (1.0 - 1.0) <864D8A7A-3A0C-3FAC-A7CC-60B8BAA9D364> /Applications/Adobe Audition CC/Adobe Audition CC.app/Contents/Frameworks/AuApplication.framework/Versions/A/AuApplication
0x1045d3000 - 0x1046a4fff +com.adobe.auuitoolkit.framework (1.0 - 1.0) <A88D00FE-241E-3392-BC61-40EA6DF6AECD> /Applications/Adobe Audition CC/Adobe Audition CC.app/Contents/Frameworks/AuUIToolkit.framework/Versions/A/AuUIToolkit
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0x7fff92e78000 - 0x7fff92ebbff7 com.apple.bom (12.0 - 192) <0BF1F2D2-3648-36B7-BE4B-551A0173209B> /System/Library/PrivateFrameworks/Hi Michael,
Based on the crash report, I'm fairly confident that this is related to an
obscure (or less-so as more reports come in) OS X Font installation
issue we have been tracking. While we haven't been able to
reproduce it in-house, we have seen an uptick in reports with the
release of Audition CC and have been able to troubleshoot
on user systems. We expect to have an update to fix this issue soon.
In the meantime, you should be able to work around this problem with the
following steps:
1. Open Finder and click Go in the menu
2. Holding down the OPTION key, you should see an entry appear for
"Library" Hold OPTION and click on Library.
3. In Library, open Preferences > Adobe > Audition > 6.0
4. Download the Debug Database.txt file in the following link and save it to this folder:
http://helpx.adobe.com/audition/kb/audition-cs6-crashes-launch/_jcr_content/main-pars/down load/file.res/Debug%20Database.txt
5. Launch Audition
This file contains a bit of info that instructs Audition to use a
different graphics acceleration library which avoids this issue. I
believe this will resolve the problem and allow Audition to launch
successfully. -
Adobe Illustrator Crashes After Launch - Configuration Error 5
Hardware config:
Model Name: MacBook Air
Model Identifier: MacBookAir4,1
Processor Name: Intel Core i5
Processor Speed: 1.6 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache (per Core): 256 KB
L3 Cache: 3 MB
Memory: 4 GB
Software:
System Version: OS X 10.8.2 (12C60)
Adobe Creative Cloud, Illustrator CS6
Problem:
Adobe Illustrator was working fine on my MacBook Pro. That is in the shop being fixed, meanwhile I have a loaner computer which is what the specs are above. All my Adobe apps work, except for Illustrator. When I launch it, it loads everything but just as the main menu across the top loads I get an error stating:
Configuration error
Please uninstall and reinstall the product.
If this problem still occurs, please contact Adobe technical support for help, and mention the error code shown at the bottom of this screen.
Error: 5
http://www.adobe.com/support/
I've uninstalled and reinstalled Illustrator. With and without preferences. Many times. I went so far as to uninstall all my Adobe products, use the CS cleaner, and manually go in and delete any files I could find related to anything Adobe. I just reinstalled, and yet I get the same error. I've read about other people having a similar problem, but nobody seems to have a solution. Anyone have any ideas?
An additional detail, I have my hard drive from the MacBook Pro, and when I boot from it (through the Macbook Air, it's attached via USB) I still have the same issue of Illustrator crashing just after launch with the same error message. The ultimate test will be when I get my MBP back Thursday and am able to see if it's something specific to the MBA.
Note: I spent an hour or so on the phone with Adobe support and we changed permissions on various folders, downloaded the newer version of the Adobe Application Manager, uninstalled Illustrator again and reinstalled it, repaired permissions, etc. and nothing fixed the problem. The support rep took over my computer and did a bunch of things but to no avail. He then said he was going to try one more thing before escalating it, but then the phone disconnected us. I was connected through chat and he said he was going to call me back, but never did and then the chat window automatically closed and I don't know how to get back in touch with him.Still no luck with Adobe support. I call, it takes 20 minutes for them to figure out they've already tried everything at the entry level and that it needs to be escalated, they tell me I'll get a call sometime in the next 1-2 days, the call comes when I'm not at my office or phone (sometimes at 7 pm at night, sometimes at 7 am in the morning, two times when I am rarely at my computer in my office), they leave a message telling me to call in, and the process repeats.
Now, there is this information below from a crash report. If anyone can make heads or tails of this let me know.
Process: Adobe Illustrator [55287]
Path: /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 682 (16.0.0)
Code Type: X86-64 (Native)
Parent Process: launchd [187]
User ID: 501
Date/Time: 2013-02-01 20:30:24.800 -0700
OS Version: Mac OS X 10.8.2 (12C60)
Report Version: 10
Interval Since Last Report: 967910 sec
Crashes Since Last Report: 14
Per-App Interval Since Last Report: 515 sec
Per-App Crashes Since Last Report: 4
Anonymous UUID: AD46D210-611E-B8F9-AF00-22DF16B55578
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000008
VM Regions Near 0x8:
-->
__TEXT 0000000100000000-000000010186d000 [ 24.4M] r-x/rwx SM=COW /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc96e9e PluginMain + 358030
1 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc9a34c PluginMain + 371516
2 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc5f970 PluginMain + 131424
3 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc9a1af PluginMain + 371103
4 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc987d3 PluginMain + 364483
5 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc9eaa8 PluginMain + 389784
6 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc8376b PluginMain + 278363
7 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc3f93c PluginMain + 300
8 com.adobe.illustrator 0x0000000100c84bfa std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 24282
9 com.adobe.illustrator 0x0000000100c7f1ec std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 1228
10 com.adobe.illustrator 0x0000000100c8236c std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 13900
11 com.adobe.illustrator 0x0000000100c82656 std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 14646
12 com.adobe.illustrator 0x0000000100c84bfa std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 24282
13 com.adobe.illustrator 0x0000000100c7f1ec std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 1228
14 com.adobe.illustrator 0x0000000100c8236c std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 13900
15 com.adobe.illustrator 0x0000000100c800ac std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 5004
16 com.adobe.illustrator 0x0000000100c8157e std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 10334
17 com.adobe.illustrator 0x000000010098374d 0x100000000 + 9975629
18 com.adobe.illustrator 0x0000000100984a39 0x100000000 + 9980473
19 com.adobe.illustrator 0x0000000100987e29 0x100000000 + 9993769
20 com.adobe.illustrator 0x000000010070044b 0x100000000 + 7341131
21 com.adobe.illustrator 0x000000010083cfde 0x100000000 + 8638430
22 com.adobe.illustrator 0x00000001006ff280 0x100000000 + 7336576
23 com.adobe.illustrator 0x00000001006ef5d4 0x100000000 + 7271892
24 com.adobe.illustrator 0x00000001001635f8 0x100000000 + 1455608
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8ebf7d16 kevent + 10
1 libdispatch.dylib 0x00007fff96849dea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff968499ee _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8ebf76d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff9230beec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff9230bcb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff922f6171 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8ebf76d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff9230beec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff9230bcb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff922f6171 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff8ebf76d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff9230beec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff9230bcb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff922f6171 start_wqthread + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.adobe.AGM 0x0000000102ed4d5b AGMInitialize + 3255471
3 com.adobe.AGM 0x0000000102ed5b5c AGMInitialize + 3259056
4 com.adobe.AGM 0x0000000102edcdeb AGMInitialize + 3288383
5 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x000000011929ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000119048ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x000000011929acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011929ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011929ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x000000011929ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000119048ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x000000011929acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011929ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011929ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x000000011929ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000119048ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x000000011929acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011929ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011929ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x000000011929ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000119048ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x000000011929acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011929ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011929ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff8ebf5686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8ebf4c42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff91c95803 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff91c9aee6 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff91c9a6b2 CFRunLoopRunSpecific + 290
5 com.apple.CoreMediaIO 0x00007fff8b2ed6f8 CMIO::DAL::RunLoop::OwnThread(void*) + 146
6 com.apple.CoreMediaIO 0x00007fff8b2e52de CAPThread::Entry(CAPThread*) + 156
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230dfc3 _pthread_cond_wait + 927
2 com.adobe.ape.engine 0x000000011929abd0 APXGetHostAPI + 2516032
3 com.adobe.ape.engine 0x00000001192b2ddb APXGetHostAPI + 2614859
4 com.adobe.ape.engine 0x000000011929acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011929ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011929ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230dfc3 _pthread_cond_wait + 927
2 com.adobe.ape.engine 0x000000011929abd0 APXGetHostAPI + 2516032
3 com.adobe.ape.engine 0x000000011942d2c3 APXGetHostAPI + 4164403
4 com.adobe.ape.engine 0x000000011929acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011929ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011929ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 20:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib 0x00007fff8ebf7386 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff92393800 nanosleep + 163
2 libsystem_c.dylib 0x00007fff92393717 usleep + 54
3 com.apple.AppKit 0x00007fff906f1958 -[NSUIHeartBeat _heartBeatThread:] + 543
4 com.apple.Foundation 0x00007fff8c174612 __NSThread__main__ + 1345
5 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 21:
0 libsystem_kernel.dylib 0x00007fff8ebf76d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff9230beec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff9230bcb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff922f6171 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x000000010ff9a850 rcx: 0x00000000003f0200 rdx: 0x0000000000000000
rdi: 0x000000010ff9a810 rsi: 0x0000000000000000 rbp: 0x00007fff5fbff080 rsp: 0x00007fff5fbff080
r8: 0x0000000000000002 r9: 0x000000002be65c26 r10: 0x000000010fe2e710 r11: 0x0000000025493f16
r12: 0x000000010ff9a850 r13: 0x000000010ff9a800 r14: 0x000000010ff9a880 r15: 0x000000010ff9a800
rip: 0x000000011bc96e9e rfl: 0x0000000000010246 cr2: 0x0000000000000008
Logical CPU: 6
Binary Images:
0x100000000 - 0x10186cfe7 +com.adobe.illustrator (682 - 16.0.0) <8F6F07B7-9649-7267-D555-D35E1326F0C0> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
0x101aae000 - 0x1027f3ff7 +libicudata.40.0.dylib (40) <6211D655-ECF8-7378-CF68-3B07300D5A29> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/4.0/libicudata.40.0.dylib
0x102806000 - 0x102874fef +com.adobe.headlights.LogSessionFramework (2.1.2.1652) <25E6F475-1522-419C-2169-547FCF2FD97F> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x1028c8000 - 0x1028ccff7 +com.adobe.AdobeCrashReporter (6.0 - 6.0.20120201) <A6B1F3BD-5DB0-FEE5-708A-B54E5CA80481> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashRep orter
0x1028d2000 - 0x10292fff7 +com.adobe.aiport (aiport version 16.0.0 - 16.0.0.682) <013A7667-AC54-C394-36EC-DE3E058EBBB8> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/aiport.framework/Versions/A/aiport
0x102956000 - 0x1029bbff7 +com.adobe.filterport (filterport version 16.0.0 - 16.0.0.682) <4D4BAF9C-D816-167D-C653-3E61955725A9> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/filterport.framework/Versions/A/filterport
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TS1702 iBooks crashes after launch -- have latest version
what causes iBooks to crash after launch?
There is an update to iBooks that just came out today. Did you download that and now iBooks is crashing? If that's the case, do some basic troubleshooting steps.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Quit iBooks and restart the iPad. Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button. -
All adobe app crash after launch!
Hi I just installed all the apps and photoshop, dreamweaver, fireworks crashes after launch. I tried this several times http://helpx.adobe.com/photoshop/kb/cc-applications-crash-immediately-launch.html and still got the same problem.
I have been reading about this bug in this forum but I can't try to find any solution to my problem.
How do I solve this?
RegardsBeeldbroeder and simO please check your installation log files to confirm there are no errors during the installation process. You can find details on how to locate and interpret the installation log files at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html. If you can please post any specific errors which you discover it would be appreciated.
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Apps won't open, or crash after launch
OK so I updated to OS X 10.9.1 and since then, my Adobe Apps won't open, or they crash after launch.
Photoshop CC for instance opens, then immediately crashes with a crash report. On the other hand, Illustrator simply doesn't even open. No crash report.
I'm on a 2009 Mac Pro 8 Core 2.93Ghz with a non-efi nVidia GeForce 660Ti GPU. It's been working like a charm until 10.9.1.
I also tried logging out then in again with Creative Cloud. First time I did this, Photoshop simply stopped crashing, and simply refused to load like Illustrator. After a reboot, Photoshop is back to crashing.
Any help is greatly appreciated as I'm unable to finish my projects currently.
Crash log below:
Process: Adobe Photoshop CC [1673]
Path: /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
Identifier: com.adobe.Photoshop
Version: 14.1.2 (14.1.2.427)
Code Type: X86-64 (Native)
Parent Process: launchd [194]
Responsible: Adobe Photoshop CC [1673]
User ID: 501
Date/Time: 2013-12-22 16:58:26.802 +1100
OS Version: Mac OS X 10.9.1 (13B42)
Report Version: 11
Anonymous UUID: 1D53FA51-A822-1422-AEFB-D99F41031A37
Crashed Thread: 35 General Background Service
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000001ab402504
VM Regions Near 0x1ab402504:
IOKit 000000015b200000-000000015b400000 [ 2048K] rw-/rw- SM=SHM
-->
CG shared images 00000001c0003000-00000001c000b000 [ 32K] r--/r-- SM=SHM
Thread 0:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreGraphics 0x00007fff8a289ebf add_localized_names + 64
1 com.apple.CoreGraphics 0x00007fff8a289a0a CGFontNameTableCreate + 597
2 com.apple.CoreGraphics 0x00007fff8a289794 get_name_table + 29
3 com.apple.CoreGraphics 0x00007fff8a289760 CGFontCopyPostScriptName + 9
4 com.apple.CoreGraphics 0x00007fff8a2891c6 CGFontCreateFontsWithURL + 455
5 com.apple.CoreText 0x00007fff8dcc85dc CreateFontWithFontURL(__CFURL const*, bool) + 60
6 com.apple.CoreText 0x00007fff8dcc83fb TCGFontCache::CopyFont(__CFURL const*, bool) const + 91
7 com.apple.CoreText 0x00007fff8dcc8225 TBaseFont::CopyNativeFont() const + 69
8 com.apple.CoreText 0x00007fff8dcc81a6 TBaseFont::CopyGraphicsFont() const + 26
9 com.apple.CoreText 0x00007fff8dcc7ebc TBaseFont::CopyTable(unsigned int) const + 188
10 com.apple.CoreText 0x00007fff8dd5a518 TBaseFont::CopyTable(unsigned int, unsigned int) const + 18
11 com.apple.CoreText 0x00007fff8dd28ecf CTFontCopyTable + 159
12 com.adobe.CoolType 0x00000001050b7379 CTCleanup + 1006091
13 com.adobe.CoolType 0x00000001050b7c70 CTCleanup + 1008386
14 com.adobe.CoolType 0x0000000104f691f9 0x104f63000 + 25081
15 com.adobe.CoolType 0x00000001050fbf1e CTCleanup + 1287600
16 com.adobe.CoolType 0x00000001050f7e89 CTCleanup + 1271067
17 com.adobe.CoolType 0x00000001050e3409 CTCleanup + 1186459
18 com.adobe.CoolType 0x00000001050fae4d CTCleanup + 1283295
19 com.adobe.CoolType 0x0000000104f6f689 0x104f63000 + 50825
20 com.adobe.CoolType 0x0000000104f79def 0x104f63000 + 93679
21 com.adobe.CoolType 0x0000000104f7a8f0 0x104f63000 + 96496
22 com.adobe.CoolType 0x000000010503b795 CTCleanup + 499239
23 com.adobe.CoolType 0x000000010503b328 CTCleanup + 498106
24 com.adobe.CoolType 0x0000000104fc9da8 CTCleanup + 33850
25 com.adobe.CoolType 0x0000000104fd191c CTCleanup + 65454
26 com.adobe.AGM 0x0000000104cf0471 0x104be2000 + 1107057
27 com.adobe.AGM 0x0000000104cef13a 0x104be2000 + 1102138
28 com.adobe.AGM 0x0000000104d31a61 0x104be2000 + 1374817
29 com.adobe.AGM 0x0000000104d31cb5 0x104be2000 + 1375413
30 com.adobe.AGM 0x0000000104c15686 0x104be2000 + 210566
31 com.adobe.Photoshop 0x0000000102ce41ca 0x100000000 + 47071690
32 com.adobe.Photoshop 0x0000000102f008eb 0x100000000 + 49285355
33 com.adobe.Photoshop 0x0000000102eff3d1 0x100000000 + 49279953
34 com.adobe.Photoshop 0x0000000102e1cc84 0x100000000 + 48352388
35 com.adobe.Photoshop 0x0000000102e1d323 0x100000000 + 48354083
36 com.adobe.Photoshop 0x0000000102e28496 0x100000000 + 48399510
37 com.adobe.Photoshop 0x0000000102e3d8ce 0x100000000 + 48486606
38 com.adobe.Photoshop 0x0000000102e3eb6c 0x100000000 + 48491372
39 com.adobe.Photoshop 0x0000000102e23aaa 0x100000000 + 48380586
40 com.adobe.Photoshop 0x0000000102e23b82 0x100000000 + 48380802
41 com.adobe.Photoshop 0x0000000102e23aaa 0x100000000 + 48380586
42 com.adobe.Photoshop 0x0000000102e23b82 0x100000000 + 48380802
43 com.adobe.Photoshop 0x0000000102e23aaa 0x100000000 + 48380586
44 com.adobe.Photoshop 0x0000000102e23b82 0x100000000 + 48380802
45 com.adobe.Photoshop 0x0000000102e23aaa 0x100000000 + 48380586
46 com.adobe.Photoshop 0x0000000102e4ee29 0x100000000 + 48557609
47 com.adobe.Photoshop 0x0000000102e4f7a2 0x100000000 + 48560034
48 com.adobe.Photoshop 0x0000000102e23aaa 0x100000000 + 48380586
49 com.adobe.Photoshop 0x0000000102d73a3c 0x100000000 + 47659580
50 com.adobe.Photoshop 0x0000000102decc4b 0x100000000 + 48155723
51 com.adobe.Photoshop 0x0000000100bdebfb 0x100000000 + 12446715
52 com.adobe.Photoshop 0x0000000100c679ee 0x100000000 + 13007342
53 com.adobe.Photoshop 0x0000000100c673ae 0x100000000 + 13005742
54 com.adobe.Photoshop 0x0000000100c67f35 0x100000000 + 13008693
55 com.adobe.Photoshop 0x0000000100c4619e 0x100000000 + 12870046
56 com.adobe.Photoshop 0x0000000100c65e2c 0x100000000 + 13000236
57 com.adobe.Photoshop 0x0000000100099bf1 0x100000000 + 629745
58 com.adobe.Photoshop 0x000000010008641b 0x100000000 + 549915
59 com.adobe.Photoshop 0x00000001000864c0 0x100000000 + 550080
60 com.adobe.Photoshop 0x00000001016bbef8 0x100000000 + 23838456
61 com.apple.Foundation 0x00007fff8e540094 __NSFireTimer + 96
62 com.apple.CoreFoundation 0x00007fff8263e724 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
63 com.apple.CoreFoundation 0x00007fff8263e25f __CFRunLoopDoTimer + 1151
64 com.apple.CoreFoundation 0x00007fff826af76a __CFRunLoopDoTimers + 298
65 com.apple.CoreFoundation 0x00007fff825f9aa5 __CFRunLoopRun + 1525
66 com.apple.CoreFoundation 0x00007fff825f9275 CFRunLoopRunSpecific + 309
67 com.apple.HIToolbox 0x00007fff84bc0f0d RunCurrentEventLoopInMode + 226
68 com.apple.HIToolbox 0x00007fff84bc0cb7 ReceiveNextEventCommon + 479
69 com.apple.HIToolbox 0x00007fff84bc0abc _BlockUntilNextEventMatchingListInModeWithFilter + 65
70 com.apple.AppKit 0x00007fff8309928e _DPSNextEvent + 1434
71 com.apple.AppKit 0x00007fff830988db -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
72 com.apple.AppKit 0x00007fff8308c9cc -[NSApplication run] + 553
73 com.adobe.Photoshop 0x00000001016bbde2 0x100000000 + 23838178
74 com.adobe.Photoshop 0x00000001016bd0cc 0x100000000 + 23843020
75 com.adobe.Photoshop 0x0000000100087f62 0x100000000 + 556898
76 com.adobe.Photoshop 0x00000001002d48dc 0x100000000 + 2967772
77 com.adobe.Photoshop 0x00000001002d49b9 0x100000000 + 2967993
78 com.adobe.Photoshop 0x0000000100002a34 0x100000000 + 10804
Thread 1:
0 libsystem_kernel.dylib 0x00007fff897d2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff89957f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8995afb9 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff897d3662 kevent64 + 10
1 libdispatch.dylib 0x00007fff84e8f43d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff84e8f152 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib 0x00007fff897d2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff89957f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8995afb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff897d2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff89957f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8995afb9 start_wqthread + 13
Thread 5:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff897d2716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff89958c3b _pthread_cond_wait + 727
2 MultiProcessor Support 0x0000000115c42f9b 0x115bfd000 + 286619
3 MultiProcessor Support 0x0000000115c42e53 0x115bfd000 + 286291
4 MultiProcessor Support 0x0000000115c62ee4 0x115bfd000 + 417508
5 libsystem_pthread.dylib 0x00007fff89956899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8995672a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8995afc9 thread_start + 13
Thread 6:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff897d2716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff89958c3b _pthread_cond_wait + 727
2 MultiProcessor Support 0x0000000115c42f9b 0x115bfd000 + 286619
3 MultiProcessor Support 0x0000000115c42e53 0x115bfd000 + 286291
4 MultiProcessor Support 0x0000000115c62ee4 0x115bfd000 + 417508
5 libsystem_pthread.dylib 0x00007fff89956899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8995672a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8995afc9 thread_start + 13
Thread 7:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff897d2716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff89958c3b _pthread_cond_wait + 727
2 MultiProcessor Support 0x0000000115c42f9b 0x115bfd000 + 286619
3 MultiProcessor Support 0x0000000115c42e53 0x115bfd000 + 286291
4 MultiProcessor Support 0x0000000115c62ee4 0x115bfd000 + 417508
5 libsystem_pthread.dylib 0x00007fff89956899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8995672a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8995afc9 thread_start + 13
Thread 8:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff897d2716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff89958c3b _pthread_cond_wait + 727
2 MultiProcessor Support 0x0000000115c42f9b 0x115bfd000 + 286619
3 MultiProcessor Support 0x0000000115c42e53 0x115bfd000 + 286291
4 MultiProcessor Support 0x0000000115c62ee4 0x115bfd000 + 417508
5 libsystem_pthread.dylib 0x00007fff89956899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8995672a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8995afc9 thread_start + 13
Thread 9:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff897d2716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff89958c3b _pthread_cond_wait + 727
2 MultiProcessor Support 0x0000000115c42f9b 0x115bfd000 + 286619
3 MultiProcessor Support 0x0000000115c42e53 0x115bfd000 + 286291
4 MultiProcessor Support 0x0000000115c62ee4 0x115bfd000 + 417508
5 libsystem_pthread.dylib 0x00007fff89956899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8995672a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8995afc9 thread_start + 13
Thread 10:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff897d2716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff89958c3b _pthread_cond_wait + 727
2 MultiProcessor Support 0x0000000115c42f9b 0x115bfd000 + 286619
3 MultiProcessor Support 0x0000000115c42e53 0x115bfd000 + 286291
4 MultiProcessor Support 0x0000000115c62ee4 0x115bfd000 + 417508
5 libsystem_pthread.dylib 0x00007fff89956899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8995672a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8995afc9 thread_start + 13
Thread 11:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff897d2716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff89958c3b _pthread_cond_wait + 727
2 MultiProcessor Support 0x0000000115c42f9b 0x115bfd000 + 286619
3 MultiProcessor Support 0x0000000115c42e53 0x115bfd000 + 286291
4 MultiProcessor Support 0x0000000115c62ee4 0x115bfd000 + 417508
5 libsystem_pthread.dylib 0x00007fff89956899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8995672a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8995afc9 thread_start + 13
Thread 12:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff897d2716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff89958c3b _pthread_cond_wait + 727
2 MultiProcessor Support 0x0000000115c42f9b 0x115bfd000 + 286619
3 MultiProcessor Support 0x0000000115c42e53 0x115bfd000 + 286291
4 MultiProcessor Support 0x0000000115c62ee4 0x115bfd000 + 417508
5 libsystem_pthread.dylib 0x00007fff89956899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8995672a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8995afc9 thread_start + 13
Thread 13:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff897d2716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff89958c3b _pthread_cond_wait + 727
2 MultiProcessor Support 0x0000000115c42f9b 0x115bfd000 + 286619
3 MultiProcessor Support 0x0000000115c42e53 0x115bfd000 + 286291
4 MultiProcessor Support 0x0000000115c62ee4 0x115bfd000 + 417508
5 libsystem_pthread.dylib 0x00007fff89956899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8995672a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8995afc9 thread_start + 13
Thread 14:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff897d2716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff89958c3b _pthread_cond_wait + 727
2 MultiProcessor Support 0x0000000115c42f9b 0x115bfd000 + 286619
3 MultiProcessor Support 0x0000000115c42e53 0x115bfd000 + 286291
4 MultiProcessor Support 0x0000000115c62ee4 0x115bfd000 + 417508
5 libsystem_pthread.dylib 0x00007fff89956899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8995672a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8995afc9 thread_start + 13
Thread 15:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff897d2716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff89958c3b _pthread_cond_wait + 727
2 MultiProcessor Support 0x0000000115c42f9b 0x115bfd000 + 286619
3 MultiProcessor Support 0x0000000115c42e53 0x115bfd000 + 286291
4 MultiProcessor Support 0x0000000115c62ee4 0x115bfd000 + 417508
5 libsystem_pthread.dylib 0x00007fff89956899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8995672a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8995afc9 thread_start + 13
Thread 16:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff897d2716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff89958c3b _pthread_cond_wait + 727
2 MultiProcessor Support 0x0000000115c42f9b 0x115bfd000 + 286619
3 MultiProcessor Support 0x0000000115c42e53 0x115bfd000 + 286291
4 MultiProcessor Support 0x0000000115c62ee4 0x115bfd000 + 417508
5 libsystem_pthread.dylib 0x00007fff89956899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8995672a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8995afc9 thread_start + 13
Thread 17:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff897d2716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff89958c3b _pthread_cond_wait + 727
2 MultiProcessor Support 0x0000000115c42f9b 0x115bfd000 + 286619
3 MultiProcessor Support 0x0000000115c42e53 0x115bfd000 + 286291
4 MultiProcessor Support 0x0000000115c62ee4 0x115bfd000 + 417508
5 libsystem_pthread.dylib 0x00007fff89956899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8995672a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8995afc9 thread_start + 13
Thread 18:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff897d2716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff89958c3b _pthread_cond_wait + 727
2 MultiProcessor Support 0x0000000115c42f9b 0x115bfd000 + 286619
3 MultiProcessor Support 0x0000000115c42e53 0x115bfd000 + 286291
4 MultiProcessor Support 0x0000000115c62ee4 0x115bfd000 + 417508
5 libsystem_pthread.dylib 0x00007fff89956899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8995672a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8995afc9 thread_start + 13
Thread 19:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff897d2716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff89958c3b _pthread_cond_wait + 727
2 MultiProcessor Support 0x0000000115c42f9b 0x115bfd000 + 286619
3 MultiProcessor Support 0x0000000115c42e53 0x115bfd000 + 286291
4 MultiProcessor Support 0x0000000115c62ee4 0x115bfd000 + 417508
5 libsystem_pthread.dylib 0x00007fff89956899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8995672a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8995afc9 thread_start + 13
Thread 20:: Lens Profile Manager
0 libsystem_kernel.dylib 0x00007fff897d2716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff89958c3b _pthread_cond_wait + 727
2 com.adobe.Photoshop 0x00000001016e8551 0x100000000 + 24020305
3 com.adobe.Photoshop 0x00000001016e75fe 0x100000000 + 24016382
4 com.adobe.Photoshop 0x00000001016549d5 0x100000000 + 23415253
5 com.adobe.Photoshop 0x00000001016e6af4 0x100000000 + 24013556
6 libsystem_pthread.dylib 0x00007fff89956899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8995672a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8995afc9 thread_start + 13
Thread 21:
0 libsystem_kernel.dylib 0x00007fff897d2a3a __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff81c22e60 nanosleep + 200
2 com.adobe.PSAutomate 0x000000013a842518 0x13a700000 + 1320216
3 com.adobe.PSAutomate 0x000000013a827fce 0x13a700000 + 1212366
4 com.adobe.PSAutomate 0x000000013a8420b5 0x13a700000 + 1319093
5 libsystem_pthread.dylib 0x00007fff89956899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8995672a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8995afc9 thread_start + 13
Thread 22:
0 libsystem_kernel.dylib 0x00007fff897d2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff89957f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8995afb9 start_wqthread + 13
Thread 23:
0 libsystem_kernel.dylib 0x00007fff897d2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff89957f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8995afb9 start_wqthread + 13
Thread 24:
0 libsystem_kernel.dylib 0x00007fff897d2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff89957f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8995afb9 start_wqthread + 13
Thread 25:
0 libsystem_kernel.dylib 0x00007fff897d2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff89957f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8995afb9 start_wqthread + 13
Thread 26:
0 libsystem_kernel.dylib 0x00007fff897d2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff89957f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8995afb9 start_wqthread + 13
Thread 27:
0 libsystem_kernel.dylib 0x00007fff897d2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff89957f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8995afb9 start_wqthread + 13
Thread 28:
0 libsystem_kernel.dylib 0x00007fff897d2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff89957f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8995afb9 start_wqthread + 13
Thread 29:
0 libsystem_kernel.dylib 0x00007fff897d2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff89957f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8995afb9 start_wqthread + 13
Thread 30:
0 libsystem_kernel.dylib 0x00007fff897d2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff89957f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8995afb9 start_wqthread + 13
Thread 31:
0 libsystem_kernel.dylib 0x00007fff897d2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff89957f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8995afb9 start_wqthread + 13
Thread 32:
0 libsystem_kernel.dylib 0x00007fff897d2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff89957f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8995afb9 start_wqthread + 13
Thread 33:
0 libsystem_kernel.dylib 0x00007fff897d2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff89957f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8995afb9 start_wqthread + 13
Thread 34:
0 libsystem_kernel.dylib 0x00007fff897d2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff89957f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8995afb9 start_wqthread + 13
Thread 35 Crashed:: General Background Service
0 com.apple.GeForceGLDriver 0x00001234402e622c 0x123440000000 + 3039788
1 com.apple.GeForceGLDriver 0x00001234402e05cd 0x123440000000 + 3016141
2 com.apple.GeForceGLDriver 0x00001234402e02c3 gldBuildComputeProgram + 75
3 com.apple.opencl 0x00007fff8841c538 0x7fff88418000 + 17720
4 com.apple.opencl 0x00007fff8842a808 clBuildProgram + 2072
5 com.adobe.AIF 0x0000000107de1026 AIF::OCL::Program::build(std::vector<AIF::OCL::Device, AIF::AIFAllocator<AIF::OCL::Device> > const&, std::basic_string<char, std::char_traits<char>, AIF::AIFAllocator<char> > const&) + 86
6 com.adobe.AIF 0x0000000107de0fa3 AIF::OCL::Program::build(std::basic_string<char, std::char_traits<char>, AIF::AIFAllocator<char> > const&) + 49
7 com.adobe.Photoshop 0x0000000101a3d18d 0x100000000 + 27513229
8 com.adobe.Photoshop 0x0000000101a3dee3 0x100000000 + 27516643
9 com.adobe.Photoshop 0x0000000101940bfd 0x100000000 + 26479613
10 com.adobe.Photoshop 0x000000010192b91a 0x100000000 + 26392858
11 com.adobe.Photoshop 0x0000000101a4323d 0x100000000 + 27537981
12 com.adobe.Photoshop 0x000000010199bc68 0x100000000 + 26852456
13 com.adobe.Photoshop 0x000000010199d25a 0x100000000 + 26858074
14 com.adobe.Photoshop 0x00000001016e6af4 0x100000000 + 24013556
15 libsystem_pthread.dylib 0x00007fff89956899 _pthread_body + 138
16 libsystem_pthread.dylib 0x00007fff8995672a _pthread_start + 137
17 libsystem_pthread.dylib 0x00007fff8995afc9 thread_start + 13
Thread 36:
0 libsystem_kernel.dylib 0x00007fff897cea1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff897cdd18 mach_msg + 64
2 libclh.dylib 0x000000014ce0ce69 0x14c800000 + 6344297
3 libclh.dylib 0x000000014c8c5972 0x14c800000 + 809330
4 libclh.dylib 0x000000014ce0dcb9 0x14c800000 + 6347961
5 libsystem_pthread.dylib 0x00007fff89956899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8995672a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8995afc9 thread_start + 13
Thread 37:
0 libsystem_kernel.dylib 0x00007fff897cea1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff897cdd18 mach_msg + 64
2 libclh.dylib 0x00007fff8daf8dd9 0x7fff8d4e9000 + 6356441
3 libclh.dylib 0x00007fff8d5aed62 0x7fff8d4e9000 + 810338
4 libclh.dylib 0x00007fff8daf9c29 0x7fff8d4e9000 + 6360105
5 libsystem_pthread.dylib 0x00007fff89956899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8995672a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8995afc9 thread_start + 13
Thread 38:
0 libsystem_kernel.dylib 0x00007fff897cea1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff897cdd18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff825fa315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff825f9939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff825f9275 CFRunLoopRunSpecific + 309
5 com.apple.AppKit 0x00007fff832391ce _NSEventThread + 144
6 libsystem_pthread.dylib 0x00007fff89956899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8995672a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8995afc9 thread_start + 13
Thread 39:
0 libsystem_kernel.dylib 0x00007fff897cea1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff897cdd18 mach_msg + 64
2 libclh.dylib 0x00007fff8daf8dd9 0x7fff8d4e9000 + 6356441
3 libclh.dylib 0x00007fff8d5aed62 0x7fff8d4e9000 + 810338
4 libclh.dylib 0x00007fff8daf9c29 0x7fff8d4e9000 + 6360105
5 libsystem_pthread.dylib 0x00007fff89956899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8995672a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8995afc9 thread_start + 13
Thread 35 crashed with X86 Thread State (64-bit):
rax: 0x000000006c93f4f8 rbx: 0x000000013eac3000 rcx: 0x0000000108bc3600 rdx: 0x000000013eac3000
rdi: 0x00000001ab402504 rsi: 0x0000050000000500 rbp: 0x000000013b085f10 rsp: 0x000000013b085e10
r8: 0x0000000000000040 r9: 0x000000013b085c00 r10: 0x000000013eac3000 r11: 0x0000000000000246
r12: 0x000000013b085e50 r13: 0x0000000000007020 r14: 0x0000000114252e48 r15: 0x0000000000000000
rip: 0x00001234402e622c rfl: 0x0000000000010206 cr2: 0x00000001ab402504
Logical CPU: 2
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x100000000 - 0x103bb5f07 +com.adobe.Photoshop (14.1.2 - 14.1.2.427) <CC99E953-1231-383F-BC67-BCE95BA4E2A7> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
0x104301000 - 0x10432dff7 +libtbb.dylib (0) <64B7013E-D548-3F7B-A2FB-28B7B932275C> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/libtbb.dylib
0x104347000 - 0x104366fe7 +libtbbmalloc.dylib (0) <6887ED68-67ED-3748-82DA-B39A3EB210BB> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/libtbbmalloc.dylib
0x10438a000 - 0x104390fff org.twain.dsm (1.9.5 - 1.9.5) <E614CAAE-7B01-348B-90E4-DB3FD3D066A6> /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN
0x104398000 - 0x1043abff7 +com.adobe.ahclientframework (1.8.0.31 - 1.8.0.31) <58BB943C-98EC-3812-AAAB-74F66630D1D4> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0x1043b5000 - 0x1043b9fff com.apple.agl (3.2.3 - AGL-3.2.3) <1B85306F-D2BF-3FE3-9915-165237B491EB> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x1043c0000 - 0x104589ff7 +com.adobe.owl (AdobeOwl version 5.0.13 - 5.0.13) <E9BEFE93-8AB5-3EF9-B59E-69208015C7FA> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x1045cc000 - 0x104b65fff +com.adobe.MPS (AdobeMPS 5.8.1.30604 - 5.8.1.30604) <70CBC6A8-2740-37AB-964E-484096A1BF8A> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x104be2000 - 0x104efaff7 +com.adobe.AGM (AdobeAGM 4.30.24.31468 - 4.30.24.31468) <97A3293C-0574-3DD3-86F1-D53E6CD73373> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x104f63000 - 0x105274fff +com.adobe.CoolType (AdobeCoolType 5.13.00.31468 - 5.13.00.31468) <47F18C1A-71E7-37B2-84C4-2EBF9B7000F3> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x1052bc000 - 0x1052e2fff +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <FA20BCA0-05BF-35ED-95B7-5775B8310D12> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
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0x11595d000 - 0x1159a1fff +com.adobe.pip (7.0.0.1786) <7DE488A4-4E25-368C-AB47-D1991A7457CD> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobePIP.framework/AdobePIP
0x115b23000 - 0x115b81fff +MMXCore (???) <A914EB0D-BB2E-33F4-8ED3-7DFCEC8EF0EA> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Required/Plug-Ins/Extensions/MMXCore.plugin/Contents/MacOS/MMXCore
0x115bfd000 - 0x115c7fff7 +MultiProcessor Support (???) <551607FA-AC71-39ED-871E-0F26335ADF89> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Required/Plug-Ins/Extensions/MultiProcessor Support.plugin/Contents/MacOS/MultiProcessor Support
0x1173cc000 - 0x1173dffff +MeasurementCore (???) <2ED2377D-1D0E-3CE4-9B41-0473F54ACA5F> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Required/Plug-Ins/Measurements/MeasurementCore.plugin/Contents/MacOS/Meas urementCore
0x11c98c000 - 0x11ca2fff7 ColorSyncDeprecated.dylib (426) <1EBD0729-A174-3EA5-B226-DE63C2E89D14> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/Resources/ColorSyncDeprecated.dylib
0x11ca9c000 - 0x11caa7fff libGPUSupport.dylib (9.0.83) <AF15BF74-F9B3-35B9-8728-3B3A2EB6E432> /System/Library/PrivateFrameworks/GPUSupport.framework/Versions/A/Libraries/libGPUSupport .dylib
0x12ddc2000 - 0x12dde8ff7 +com.adobe.ape (3.4.0.29366 - 3.4.0.29366) <40A59819-7A57-0E9F-658D-1803B2A461AE> /Library/Application Support/Adobe/*/adbeapecore.framework/adbeapecore
0x13a700000 - 0x13a948ff7 +com.adobe.PSAutomate (13.0 - 13.0) <C674EBC3-36AA-368A-B400-0EB597CC8F23> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Required/Plug-Ins/Extensions/ScriptingSupport.plugin/Contents/MacOS/Scrip tingSupport
0x13a9cb000 - 0x13aac0ff7 +com.adobe.AdbeScriptUIFlex (ScriptUIFlex 6.3.2 - 6.3.2.30746) <0E3F5867-99AE-33B5-9252-B159C7259097> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdbeScriptUIFlex.framework/Versions/A/AdbeScriptUIFlex
0x14c800000 - 0x14cf4aff7 libclh.dylib (4.0.3 - 4.0.3) <BC457879-2A9F-3A1E-909F-1500E8D4C207> /System/Library/Extensions/GeForceTeslaGLDriver.bundle/Contents/MacOS/libclh.dylib
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0x7fff64dc2000 - 0x7fff64df5817 dyld (239.3) <D1DFCF3F-0B0C-332A-BCC0-87A851B570FF> /usr/lib/dyld
0x7fff81ac4000 - 0x7fff81ae9ff7 com.apple.ChunkingLibrary (2.0 - 155.1) <B845DC7A-D1EA-31E2-967C-D1FE0C628036> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/ChunkingLibrary
0x7fff81aea000 - 0x7fff81b75fff libCoreStorage.dylib (380) <AE14C2F3-0EF1-3DCD-BF2B-A24D97D3B372> /usr/lib/libCoreStorage.dylib
0x7fff81b76000 - 0x7fff81b7eff3 libCGCMS.A.dylib (599.7) <92AA4E85-7633-36E2-BAD0-7B1A2E48E75C> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS.A.dylib
0x7fff81b7f000 - 0x7fff81ba6ff7 libsystem_network.dylib (241.3) <8B1E1F1D-A5CC-3BAE-8B1E-ABC84337A364> /usr/lib/system/libsystem_network.dylib
0x7fff81ba7000 - 0x7fff81c30ff7 libsystem_c.dylib (997.1.1) <61833FAA-7281-3FF9-937F-686B6F20427C> /usr/lib/system/libsystem_c.dylib
0x7fff81c7e000 - 0x7fff81c82ff7 libGIF.dylib (1038) <C29B4323-1B9E-36B9-96C2-7CEDBAA124F0> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff81d8e000 - 0x7fff81e3eff7 libvMisc.dylib (423.32) <049C0735-1808-39B9-943F-76CB8021744F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvMisc.dylib
0x7fff81e3f000 - 0x7fff81e40ff7 libodfde.dylib (20) <C00A4EBA-44BC-3C53-BFD0-819B03FFD462> /usr/lib/libodfde.dylib
0x7fff81e4a000 - 0x7fff81e91ff7 libcups.2.dylib (372) <348EED62-6C20-35D6-8EFB-E80943965100> /usr/lib/libcups.2.dylib
0x7fff81e92000 - 0x7fff81e92fff com.apple.Carbon (154 - 157) <45A9A40A-78FF-3EA0-8FAB-A4F81052FA55> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff81e93000 - 0x7fff81e9fff7 com.apple.OpenDirectory (10.9 - 173.1.1) <6B78BD7B-5622-38E6-8FC6-86A117E3ACCA> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff81ea0000 - 0x7fff81eaafff libcommonCrypto.dylib (60049) <8C4F0CA0-389C-3EDC-B155-E62DD2187E1D> /usr/lib/system/libcommonCrypto.dylib
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0x7fff81f4a000 - 0x7fff81f76ff7 com.apple.framework.SystemAdministration (1.0 - 1.0) <36C562FF-5D91-318C-A19C-6B4453FB78B9> /System/Library/PrivateFrameworks/SystemAdministration.framework/Versions/A/SystemAdminis tration
0x7fff8200c000 - 0x7fff8200ffff com.apple.AppleSystemInfo (3.0 - 3.0) <4D032152-AA40-350E-BB96-44BC55C5C69C> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSystemInfo
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0x7fff8256b000 - 0x7fff8257cff7 libz.1.dylib (53) <42E0C8C6-CA38-3CA4-8619-D24ED5DD492E> /usr/lib/libz.1.dylib
0x7fff8257d000 - 0x7fff82588fff libkxld.dylib (2422.1.72) <C88EF3E6-B31F-3E12-BE9B-562D912BA733> /usr/lib/system/libkxld.dylib
0x7fff82589000 - 0x7fff8276eff7 com.apple.CoreFoundation (6.9 - 855.11) <E22C6A1F-8996-349C-905E-96C3BBE07C2F> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff8292b000 - 0x7fff82e4ffff com.apple.QuartzComposer (5.1 - 316) <B20E93C3-8517-3E5C-83B6-C312C839C5D0> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzComposer.framewor k/Versions/A/QuartzComposer
0x7fff82e56000 - 0x7fff82ec0ff7 com.apple.framework.IOKit (2.0.1 - 907.1.13) <C1E95F5C-B79B-31BE-9F2A-1B25163C1F16> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
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0x7fff82ef0000 - 0x7fff82f4ffff com.apple.framework.CoreWLAN (4.0 - 400.45.1) <775F9444-8059-30A2-8058-7F7ACD68CCF1> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff83052000 - 0x7fff83074fff com.apple.framework.familycontrols (4.1 - 410) <4FDBCD10-CAA2-3A9C-99F2-06DCB8E81DEE> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
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0x7fff84a38000 - 0x7fff84a3bfff libCoreVMClient.dylib (58.1) <EBC36C69-C896-3C3D-8589-3E9023E7E56F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
0x7fff84a58000 - 0x7fff84b3fff7 libxml2.2.dylib (26) <A1DADD11-89E5-3DE4-8802-07186225967F> /usr/lib/libxml2.2.dylib
0x7fff84b40000 - 0x7fff84b48fff libsystem_dnssd.dylib (522.1.11) <270DCF6C-502D-389A-AA9F-DE4624A36FF7> /usr/lib/system/libsystem_dnssd.dylib
0x7fff84b49000 - 0x7fff84b88fff libGLU.dylib (9.0.83) <8B457205-513B-3477-AE9C-3AD979D5FE11> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff84b89000 - 0x7fff84b91ff7 com.apple.speech.recognition.framework (4.2.4 - 4.2.4) <98BBB3E4-6239-3EF1-90B2-84EA0D3B8D61> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.frame work/Versions/A/SpeechRecognition
0x7fff84b92000 - 0x7fff84e3cffd com.apple.HIToolbox (2.1 - 696) <1CFFF37Hi scottiericho,
Please refer to the following help document on problem where CC does not start
after upgrade to Maverick Mac OSX 10.9.
http://forums.adobe.com/message/5812298
http://helpx.adobe.com/illustrator/kb/illustrator-crashes-mavericks-os -x-109.html
http://helpx.adobe.com/after-effects/kb/effects-launch-mac-os-109.html
Hope it helps you.
Regards,
Rajshree -
I recently purchased adobe creative cloud after upgrading to windows 8.1 pro on my labtop and desktop. I installed the apps on my desktop 1st and had no problems. The apps on my laptop however crash after launch. I have uninstalled and re installed them and have signed out and back in a number of times. Why won't they work?
>recently upgraded my operating system to 8.1 pro... and a 1 GB ATI radeon
OK... this is NOT about Cloud programs, but it IS about ATI and Win8.1 and a specific program not working with ANY driver I could find for the ATI card in my wife's computer http://forums.adobe.com/thread/1318710
After talking (email) with the advisor at the software company, I have ordered an nVidia card which will replace the ATI card she now has
I have NO idea if your problem is the same/similar... but that is what I am doing so she can get the latest Win8.1 updates -
Tried everything, AI CS6 crashes after launch
I recently signed up for Creative Cloud. I have a MacBook Pro Retina running Mountain Lion:
Graphics Intel HD Graphics 4000 512 MB
Software OS X 10.8.3 (12D78)
Memory 8 GB 1600 MHz DDR3
Processor 2.6 GHz Intel Core i7
I have so far successfully downloaded Photoshop and Lightroom, and now Illustrator, except it crashes after launch. I have tried:
Uninstalling & Reinstalling AI
Uninstalling & Reinstalling Adobe Application Manager
Reinstalling through Adobe Application Manager
Reinstalling through the web
Removing all new fonts
Clearing the font cache
Disabling all native fonts that I'm allowed to.
Updating preferences
Updating permissions on startup
Creating a new user and launching it from there
Removing plugins
Asking Adobe. meh.
It still crashes after launch. Sometimes it takes up to ten seconds. And once I was able to open a new document and then it crashed.
I am at my wits end. I am about to try a clean install of the OS and I really don't want to. Here is the crash report. Please someone parse this and help!
Process: Adobe Illustrator [255]
Path: /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 682 (16.0.0)
Code Type: X86-64 (Native)
Parent Process: launchd [131]
User ID: 501
Date/Time: 2013-05-08 15:19:31.225 -0400
OS Version: Mac OS X 10.8.3 (12D78)
Report Version: 10
Interval Since Last Report: 33219 sec
Crashes Since Last Report: 66
Per-App Interval Since Last Report: 577 sec
Per-App Crashes Since Last Report: 66
Anonymous UUID: B8C3684E-F3B6-9FB0-51E3-81B5427365E1
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000000002db
VM Regions Near 0x2db:
-->
__TEXT 0000000100000000-000000010186d000 [ 24.4M] r-x/rwx SM=COW /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.illustrator.plugins.Services 0x0000000136b6e78c PluginMain + 172316
1 com.adobe.illustrator.plugins.Services 0x0000000136b627d1 PluginMain + 123233
2 com.adobe.illustrator.plugins.Services 0x0000000136b629f5 PluginMain + 123781
3 com.adobe.illustrator.plugins.Services 0x0000000136b6b0c2 PluginMain + 158290
4 com.adobe.illustrator.plugins.Services 0x0000000136b45b1a PluginMain + 5290
5 com.adobe.illustrator.plugins.Services 0x0000000136b44712 PluginMain + 162
6 com.adobe.illustrator 0x0000000100c84bfa std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 24282
7 com.adobe.illustrator 0x0000000100c7f1ec std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 1228
8 com.adobe.illustrator 0x0000000100c8236c std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 13900
9 com.adobe.illustrator 0x0000000100957132 0x100000000 + 9793842
10 com.adobe.illustrator 0x0000000100beaf3a 0x100000000 + 12496698
11 com.adobe.illustrator 0x0000000100983b16 0x100000000 + 9976598
12 com.adobe.illustrator 0x00000001007d8cb2 0x100000000 + 8228018
13 com.adobe.illustrator 0x00000001006ff933 0x100000000 + 7338291
14 com.adobe.illustrator 0x0000000100759ec2 0x100000000 + 7708354
15 com.adobe.illustrator 0x000000010075b3d6 0x100000000 + 7713750
16 com.adobe.dvacore.framework 0x0000000107f1fe4b int dvacore::config::ErrorManager::ExecuteFunction<void>(boost::function0<void>*, void*) + 123
17 com.adobe.illustrator 0x000000010075d79b 0x100000000 + 7722907
18 com.adobe.dvacore.framework 0x0000000107f1eeda void dvacore::config::ErrorManager::ExecuteFunctionWithTopLevelExceptionHandler<void>(boost::f unction0<void>, bool*) + 250
19 com.adobe.dvacore.framework 0x0000000107f229bd void dvacore::config::ExecuteTopLevelFunction<void>(boost::function0<void>, bool*) + 93
20 com.adobe.exo.framework 0x0000000108e99549 -[ExoMacApplication idle:] + 121
21 com.apple.Foundation 0x00007fff95904af3 __NSFireTimer + 96
22 com.apple.CoreFoundation 0x00007fff9524e804 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
23 com.apple.CoreFoundation 0x00007fff9524e31d __CFRunLoopDoTimer + 557
24 com.apple.CoreFoundation 0x00007fff95233ad9 __CFRunLoopRun + 1529
25 com.apple.CoreFoundation 0x00007fff952330e2 CFRunLoopRunSpecific + 290
26 com.apple.HIToolbox 0x00007fff8e47eeb4 RunCurrentEventLoopInMode + 209
27 com.apple.HIToolbox 0x00007fff8e47eb94 ReceiveNextEventCommon + 166
28 com.apple.HIToolbox 0x00007fff8e47eae3 BlockUntilNextEventMatchingListInMode + 62
29 com.apple.AppKit 0x00007fff928f9563 _DPSNextEvent + 685
30 com.apple.AppKit 0x00007fff928f8e22 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
31 com.apple.AppKit 0x00007fff928f01d3 -[NSApplication run] + 517
32 com.adobe.exo.framework 0x0000000108e96807 exo::app::OS_AppBase::RunEventLoop() + 55
33 com.adobe.illustrator 0x000000010075b698 0x100000000 + 7714456
34 com.adobe.illustrator 0x00000001006ff385 0x100000000 + 7336837
35 com.adobe.illustrator 0x00000001006ef5d4 0x100000000 + 7271892
36 com.adobe.illustrator 0x00000001001635f8 0x100000000 + 1455608
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff92309d16 kevent + 10
1 libdispatch.dylib 0x00007fff94205dea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff942059ee _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff923096d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff90c8df4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff90c8dd13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff90c781d1 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff923096d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff90c8df4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff90c8dd13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff90c781d1 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff923096d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff90c8df4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff90c8dd13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff90c781d1 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff923090fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff90c8ffe9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff90011210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff900113e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8ff73b14 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8ffe87e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff90c8b7a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff90c781e1 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff923090fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff90c8ffe9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff90011210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff900113e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8ff73b14 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8ffe87e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff90c8b7a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff90c781e1 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff923090fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff90c8ffe9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff90011210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff900113e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8ff73b14 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8ffe87e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff90c8b7a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff90c781e1 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff923090fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff90c8ffe9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff90011210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff900113e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8ff73b14 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8ffe87e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff90c8b7a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff90c781e1 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff923090fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff90c8ffe9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff90011210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff900113e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8ff73b14 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8ffe87e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff90c8b7a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff90c781e1 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff923090fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff90c8ffe9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff90011210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff900113e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8ff73b14 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8ffe87e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff90c8b7a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff90c781e1 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff923090fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff90c8ffe9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff90011210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff900113e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8ff73b14 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8ffe87e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff90c8b7a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff90c781e1 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff923090fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff90c8ffe9 _pthread_cond_wait + 869
2 com.adobe.AGM 0x0000000102ed4d5b AGMInitialize + 3255471
3 com.adobe.AGM 0x0000000102ed5b5c AGMInitialize + 3259056
4 com.adobe.AGM 0x0000000102edcdeb AGMInitialize + 3288383
5 libsystem_c.dylib 0x00007fff90c8b7a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff90c781e1 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff923090fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff90c8ffe9 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x000000012f91ec0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x000000012f6ccec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x000000012f91ecd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000012f91ed4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000012f91ee79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff90c8b7a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff90c781e1 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff923090fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff90c8ffe9 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x000000012f91ec0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x000000012f6ccec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x000000012f91ecd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000012f91ed4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000012f91ee79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff90c8b7a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff90c781e1 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff923090fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff90c8ffe9 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x000000012f91ec0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x000000012f6ccec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x000000012f91ecd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000012f91ed4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000012f91ee79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff90c8b7a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff90c781e1 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff923090fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff90c8ffe9 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x000000012f91ec0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x000000012f6ccec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x000000012f91ecd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000012f91ed4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000012f91ee79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff90c8b7a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff90c781e1 thread_start + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff92307686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff92306c42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff9522e233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff95233916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff952330e2 CFRunLoopRunSpecific + 290
5 com.apple.CoreMediaIO 0x00007fff995fb6f8 CMIO::DAL::RunLoop::OwnThread(void*) + 146
6 com.apple.CoreMediaIO 0x00007fff995f32de CAPThread::Entry(CAPThread*) + 156
7 libsystem_c.dylib 0x00007fff90c8b7a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff90c781e1 thread_start + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff923090fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff90c90023 _pthread_cond_wait + 927
2 com.adobe.ape.engine 0x000000012f91ebd0 APXGetHostAPI + 2516032
3 com.adobe.ape.engine 0x000000012f936ddb APXGetHostAPI + 2614859
4 com.adobe.ape.engine 0x000000012f91ecd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000012f91ed4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000012f91ee79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff90c8b7a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff90c781e1 thread_start + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff923090fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff90c90023 _pthread_cond_wait + 927
2 com.adobe.ape.engine 0x000000012f91ebd0 APXGetHostAPI + 2516032
3 com.adobe.ape.engine 0x000000012fab12c3 APXGetHostAPI + 4164403
4 com.adobe.ape.engine 0x000000012f91ecd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000012f91ed4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000012f91ee79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff90c8b7a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff90c781e1 thread_start + 13
Thread 20:
0 libsystem_kernel.dylib 0x00007fff923096d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff90c8df4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff90c8dd13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff90c781d1 start_wqthread + 13
Thread 21:
0 libsystem_kernel.dylib 0x00007fff92309386 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff90d15800 nanosleep + 163
2 libsystem_c.dylib 0x00007fff90d15717 usleep + 54
3 com.adobe.illustrator.plugins.dBrushTool 0x00000001288082d2 PluginMain + 364210
4 libsystem_c.dylib 0x00007fff90c8b7a2 _pthread_start + 327
5 libsystem_c.dylib 0x00007fff90c781e1 thread_start + 13
Thread 22:
0 libsystem_kernel.dylib 0x00007fff923076c2 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000012880a7ea PluginMain + 373706
Thread 23:
0 libsystem_kernel.dylib 0x00007fff923076c2 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000012880a7ea PluginMain + 373706
Thread 24:
0 libsystem_kernel.dylib 0x00007fff923076c2 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000012880a7ea PluginMain + 373706
Thread 25:
0 libsystem_kernel.dylib 0x00007fff923076c2 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000012880a7ea PluginMain + 373706
Thread 26:
0 libsystem_kernel.dylib 0x00007fff923076c2 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000012880a7ea PluginMain + 373706
Thread 27:
0 libsystem_kernel.dylib 0x00007fff923076c2 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000012880a7ea PluginMain + 373706
Thread 28:
0 libsystem_kernel.dylib 0x00007fff923076c2 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000012880a7ea PluginMain + 373706
Thread 29:
0 libsystem_kernel.dylib 0x00007fff923076c2 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000012880a7ea PluginMain + 373706
Thread 30:
0 libsystem_kernel.dylib 0x00007fff92309386 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff90d15800 nanosleep + 163
2 com.adobe.illustrator.plugins.ScriptingSupport 0x000000011761a88b PluginMain + 1570187
3 com.adobe.illustrator.plugins.ScriptingSupport 0x0000000117602579 PluginMain + 1471097
4 com.adobe.illustrator.plugins.ScriptingSupport 0x000000011761abd6 PluginMain + 1571030
5 libsystem_c.dylib 0x00007fff90c8b7a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff90c781e1 thread_start + 13
Thread 31:
0 libsystem_kernel.dylib 0x00007fff923092aa __recvfrom + 10
1 ServiceManager-Launcher.dylib 0x00000001104755ec Invoke + 45721
2 ServiceManager-Launcher.dylib 0x0000000110474813 Invoke + 42176
3 ServiceManager-Launcher.dylib 0x0000000110473be0 Invoke + 39053
4 ServiceManager-Launcher.dylib 0x0000000110473c66 Invoke + 39187
5 ServiceManager-Launcher.dylib 0x000000011046f30f Invoke + 20412
6 ServiceManager-Launcher.dylib 0x000000011046f616 Invoke + 21187
7 ServiceManager-Launcher.dylib 0x000000011046fcd7 Invoke + 22916
8 ServiceManager-Launcher.dylib 0x000000011046ff41 Invoke + 23534
9 ServiceManager-Launcher.dylib 0x000000011047261d Invoke + 33482
10 ServiceManager-Launcher.dylib 0x0000000110472775 Invoke + 33826
11 ServiceManager-Launcher.dylib 0x0000000110472fb2 Invoke + 35935
12 ServiceManager-Launcher.dylib 0x00000001104730ad Invoke + 36186
13 ServiceManager-Launcher.dylib 0x0000000110465d6b Login + 480
14 ServiceManager-Launcher.dylib 0x00000001104697ad Login + 15394
15 ServiceManager-Launcher.dylib 0x0000000110473412 Invoke + 37055
16 ServiceManager-Launcher.dylib 0x0000000110475253 Invoke + 44800
17 libsystem_c.dylib 0x00007fff90c8b7a2 _pthread_start + 327
18 libsystem_c.dylib 0x00007fff90c781e1 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000003 rbx: 0x000000011d48c9d0 rcx: 0x00000000001f8100 rdx: 0x0000000000000001
rdi: 0x0000000136921720 rsi: 0x00007fff5fbfdbb0 rbp: 0x00007fff5fbfdb60 rsp: 0x00007fff5fbfdb30
r8: 0x0000000000000016 r9: 0x000000009606a1b8 r10: 0x0000000000000000 r11: 0x000000009606a1b8
r12: 0x0000000136b8e240 r13: 0x0000000109383100 r14: 0x00000001175a53c0 r15: 0x00007fff5fbfdbb0
rip: 0x0000000136b6e78c rfl: 0x0000000000010206 cr2: 0x00000000000002db
Logical CPU: 4
Binary Images:
0x100000000 - 0x10186cfe7 +com.adobe.illustrator (682 - 16.0.0) <8F6F07B7-9649-7267-D555-D35E1326F0C0> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
0x101aae000 - 0x1027f3ff7 +libicudata.40.0.dylib (40) <6211D655-ECF8-7378-CF68-3B07300D5A29> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/4.0/libicudata.40.0.dylib
0x102806000 - 0x102874fef +com.adobe.headlights.LogSessionFramework (2.1.2.1652) <25E6F475-1522-419C-2169-547FCF2FD97F> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
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0x11ada4000 - 0x11ae7dff7 libcrypto.0.9.7.dylib (106) <C1F22F70-84C5-39FC-9C73-5662AF4385E9> /usr/lib/libcrypto.0.9.7.dylib
0x11b0e0000 - 0x11b0fafff +com.adobe.illhttp://helpx.adobe.com/creative-suite/kb/troubleshoot-launch-issues-problems-cs5.html
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Firefox crash after launch
after i install firefox - first time automaticaly open the browser after installing everything is fine.
after i close it and try to open it for the second time - i got this bizzare thing (see pic attached) stuck in the top left corner and its not responding.
tried reboot, reinstall, install somewhere else ... nothing
what should i do?''sefi112 [[#question-1052360|said]]''
<blockquote>
Firefox crash after launch
after i install firefox - first time automaticaly open the browser after installing everything is fine.
after i close it and try to open it for the second time - i got this bizzare thing (see pic attached) stuck in the top left corner and its not responding.
tried reboot, reinstall, install somewhere else ... nothing
what should i do?
</blockquote> -
Apple pls fix this - MS Visual C++ Runtime error after installing itune 9.1
Ever since I upgraded itune to the latest version 9.1, I kept getting the error messasge below when I start up the computer. Tried restoring system to a previous date, and uninstalling & installing itune a couple times to no avail. Any idea what's going on and how to fix this? I had to remove itune to be able to use my computer (ugh). The irony is that the itune upgrade was mainly to enable ipad. Now that I have my ipad I can't use itune.
The error message reads:
'MS Visual C++ Runtime Error' - 'Runtime Error'
This application has requested the Runtime to terminate in an unusual way. Please contact the support team for further assistnace.Some people have reported that Apple Software Update can cause this error, so you might try removing that and see if it helps. Removing that utility should not affect iTunes, though you won't get automatic updates (you can just download any new version of iTunes or QuickTime manually and install it). It would, however, be wise to make a backup of any purchased content or items that would otherwise be difficult to replace, just in case something goes wrong during the removal.
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When trying to go from Organizer to Editor, I receive a Ryntime Error. It reads: Microsoft Visual C++ Runtime Error. Runrime Error Program c:\(x....
I kept getting the same error message too! Thank goodness I'm not alone in this!
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Itunes 9.1 for windows causes visual c++ runtime error r6034
howdy y'all,
my setup ...
os = win xp pro, sp3, current patches installed
itunes = 9.1.0.79
the original update was thru the apple software updater. after the error showed up on 1st start of itunes, i ...
= rebooted the system = no fixee
= uninstalled itunes, rebooted, reinstalled itunes, rebooted = no fixee
since i updated to 9.1 i get the following errors at itunes startup ...
[1] visual c++ runtime error r6034
after i hit ok for item [1] i get ...
[2] itunes cannot sync information ..SNIP.. because syncing has been disabled on this computer. do you want to enable syncing?
if you do not enable ..SNIP.. to your ipod.
after i hit yes for item [2] i get ...
[3] itunes was unable to load provider data from sync services. reconnect or try again later.
after i hit ok for item [3] itunes runs.
the itouch shows up in the left panel "devices" list and is selectable. pressing the sync button on the itouch summary page triggers TWO dialogs of item [1]! hitting ok on them lets the sync go forward. i presume the only actual sync going on is the music. the sync finishes with no errors and says "ipod sync is complete. ok to disconnect."
i haven't tested to get confirmation that anything is being synced so it might just be going thru the motions.
item [1] is listed on the ms site here ...
http://msdn.microsoft.com/en-us/library/ms235560%28VS.80%29.aspx
it says the error is caused by a missing "manifest" and the fix is to rebuild the app with a proper one.
links to the 3 error msg screen captures ...
http://img163.imageshack.us/i/itunes91startuperror01.png/
http://img6.imageshack.us/i/itunes91startuperror02.png/
http://img408.imageshack.us/i/itunes91startuperror03.png/
otherwise, itunes runs in its usual slothful [on windows] and crash-prone [on windows] manner.
help, please?
take care,
lee
Message was edited by: Lee Dailey
Message was edited by: Lee Dailey
Message was edited by: Lee Dailey
Message was edited by: Lee DaileyHi all,
I could resolve some of the issues posted here with the fix offered by jeffcoffee under http://discussions.apple.com/thread.jspa?threadID=1595916&start=285&tstart=0 (However, I still have the R6034 error message. Would be great to have a fix for that too).
This is what he did:
copy the file 'sqlite3.dll'
from 'C:\Program Files (x86)\Common Files\Apple\Apple Application Support'
to 'C:\Program Files (x86)\Common Files\Apple\Mobile Device Support'
*In a 32 bit Windows OS remove (x86) from the path.
Another potential dll issue might be: 'libxml2.dll', follow the same copy routine. If the first one does not fix it. -
Visual C++ runtime error on startup audition cs5.5 win8.1
After reinstalling Audition cs5.5, I get a visual C++ runtime error at startup. I have never had a problem before on a reinstallation. I have tried uninstall and reinstall without any success. Is their a version of Visual C++ that is needed here? Is this an incompatibility problem with Win 8.1? Has anyone else had this problem? I haven't had any luck in the FAQ section.
The only issues I've ever heard about involving this appear to have been caused by having too many versions of the run-time on a machine. I'm not entirely sure what the situation with software only running properly with the version it was intended to is, but apparently clearing out older versions (you can check this out and remove them if you want using the normal uninstall routine) has fixed this particular problem on at least one occasion. It's worth investigating, anyway.
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